17 complaints reported

2020 Nissan Altima UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
17
Crashes
0
Fires
1
Injuries
1

Complaint Timeline

Chronological view of owner reports

Apr 2026

Door lock actuator will not function properly, causing my car to “lock” with my keys inside the vehicle. This is available for inspection upon request. This is a safety hazard because my drivers side, and both back doors do not lock properly and can be accidentally opened when driving. Mount Airy Nissan has been notified of this problem and have inspected my vehicle, and agrees there’s an issue. There were no warnings or notifications displayed prior to them going out. I bought the vehicle in October of 2024 unknowing the back drivers side door lock actuator was already broken. After going into a store, and accidentally locking my keys inside the vehicle, I realized there was a problem with the lock since I was able to open the back driver side door without needing to press the unlock button on my key fob. After this realization, my back passenger side and driver side door lock actuator broke.

Type: Vehicle, Vehicle: 2020 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: May 2024
Aug 2025

All 4 door lock actuators prematurely fail, causing doors to remain unlocked or locked even after numerous times of locking/unlocking, posing a safety risk.

Type: Vehicle, Vehicle: 2020 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Jan 2025
Jul 2025

My back up camera was pink this morning went to work then noticed next time I backed up it was a static picture and then backed up again and its blue and now it's back to the static picture

Type: Vehicle, Vehicle: 2020 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Jul 2025
Jul 2025

Rear camera malfunctions after trunk is opened, screen goes purple, pixilated, or jumpy.

Type: Vehicle, Vehicle: 2020 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Apr 2025
Aug 2024

I have a 2020 Nissan Altima SR that both rear door lock actuators have randomly gone out resulting in my back doors not unlocking in case of an emergency. My doors also do not lock with any of the buttons, and if I forget to manually lock my rear doors, they are left unlocked and someone can break into my car, resulting in injury.

Type: Vehicle, Vehicle: 2020 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Jan 2024
Aug 2024

Backup camera screen goes black/blue sometimes

Type: Vehicle, Vehicle: 2020 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Aug 2024
Aug 2024

All four door lock actuators have failed when the car was only 2 years old. We have lived with it but this seems to happen and could be a safety issue.

Type: Vehicle, Vehicle: 2020 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Feb 2022
Jun 2024

Trunk latch broke entirely, cannot shut trunk and cannot repair myself. Did not slam trunk lid, just shut normally.

Type: Vehicle, Vehicle: 2020 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Jun 2024
May 2023 Fire Injury

Caught on fire, burst into flames within minutes of seeing smoke. My son barely got out before it blew up. His dog in the backseat unfortunately didn’t make it out. Would like investigation on what could have caused this. Before someone else loses theryre life

Type: Vehicle, Vehicle: 2020 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: May 2023
Sep 2021

All of a sudden, heard a very loud bang and the back window shattered and was pushed outward. We were driving slow and in an open space; nothing hit the window. It did not have any prior cracks or chips in it. This issue has been reported with other Nissan Altimas, however my specific VIN did not fall under this recall.

Type: Vehicle, Vehicle: 2020 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Sep 2021
Mar 2021

I LEASED A 2020 NISSAN ALTIMA SL IN JANUARY. 2020. I'VE BEEN IN ISOLATION FOR 13 MONTHS BECAUSE OF A HIGH RISK OF CONTRACTING COVID19. I TURNED ON MY CAR PERIODICALLY AND SAW AN ALERT ON THE DASHBOARD.I CALLED THE MANAGER OF CONTINENTAL NISSAN WHERE I LEASED THE CAR. HE TOLD ME IT HAD TO DO WITH THE REAR SENSORS AND ADVISED ME TO WIPE THEM, WHICH I DID. HOWEVER, WHEN I BACKED UP MY CAR TODAY THE REAR SENSORS DID NOT GO OFF WHEN I GOT VERY CLOSE TO MY NEIGHBOR'S GARAGE DOOR. I HAVE A CASE #43362334. THE NISSAN REPRESENTATIVE TOLD ME THAT I WOULD BE RESPONSIBLE FOR ANY REPAIRS TO THE REAR SENSORS, WHICH IS PREPOSTEROUS. I DID NOT DRIVE THE VEHICLE FOR OVER A YEAR.MOREOVER, THERE ARE RECALLS ON 2020/2021 ALTIMAS. NISSAN IS PUTTING ME AT DANGER OF A REAR END COLLISION/DAMAGE.

Type: Vehicle, Vehicle: 2020 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Mar 2021
Aug 2020

I KNOW THIS IS A WELL KNOWN ISSUE SPECIALLY FOR ANDROID PHONE USERS. I AM HAVING A PROBLEM WITH THE HEADUNIT WHEN PLAYING A SOUND THROUGH ANDROID AUTO. I HAVE BEEN RESEARCHING FOR SOLUTIONS BUT NOTHING FOR THE ALTIMA. SOFTWARE UPDATE TO 0910 FIXED THE NISSAN SENTRA MUSIC STUTTERING ISSUE BUT NISSAN HAVEN'T DONE IT TO THE ALTIMAS. I HAVE BEEN GOING BACK AND FORTH TO MY DEALERSHIP AND THEY ALWAYS SAY THE ENGINEERING DEPARTMENT ARE LOOKING ONTO IT. MY CAR IS A 2020 ALTIMA AND THIS HAS BEEN GOING ON EVER SINCE (2019) THIS NEWER MODEL (L34) HAD CAME OUT AND STILL NO FIX. AND THE DEALERSHIP BARELY KNEW THIS ISSUE.. MAYBE BECAUSE THERE IS MORE APPLE USERS THAN ANDROID USERS. WHO KNOWS.

Type: Vehicle, Vehicle: 2020 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Jul 2020
Aug 2020

CAR RATTLES WHEN GOIN OVER POT HOLES COULD BE A RECALL FROM A 2013 NISSAN CAUSE THAT CAR RATTLED

Type: Vehicle, Vehicle: 2020 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Aug 2020
Aug 2020

FIRST MY WINDSHIELD SHATTERED FROM A SMALL PEBBLE, NO BIGGIE, WELL TODAY MY SUNROOF BLEW AND HUGE WHOLE AND FLEW OFF

Type: Vehicle, Vehicle: 2020 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Aug 2020
Jun 2020

MY FATHER IS CURRENTLY DRIVING ONE FROM ENTERPRISE WE DON'T KNOW IF THE GLASS HAD A HAIRLINE CRACK PREVIOUSLY EXISTING OR IF THE CAR WINDOW GOT VANDALIZED BUT THE WHOLE WINDOW IS GONE AND THE ALARM SYSTEM DIDN'T EVEN GO OFF ETHER. I THINK THE HEAT HIT IT AND MADE THE WINDOW EXPLODE GLASS FROM THE WINDOW WENT EVERYWHERE THE CAR ONLY HAD 27,866 WHENEVER WE GOT IT FROM THE RENTAL CAR PLACE MONDAY I FEEL LIKE NISSAN NEEDS TO CONDUCT AN INVESTIGATION INTO THIS INCIDENT MYSELF AND MY FATHER BOTH TOLD ENTERPRISE ON BLACKSTOCK RD WE FELT LIKE THE CAR HAD A DEFECT.

Type: Vehicle, Vehicle: 2020 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Jun 2020
Feb 2020

I TOOK POSSESSION OF MY CAR ON 1/21/2020. THE FIRST TIME I USED THE NAVIGATION, ON 2/3/2020 I MISSED A DENTIST'S APPOINTMENT I WAS GOING TO FOR THE FIRST TIME.I ENTERED THE TOWN THEN THE BUILDING NUMBER AND STREET NAME. THE DIRECTIONS SENT ME IN A COMPLETELY OPPOSITE DIRECTIONS. ON 2/25/2020 I WAS DRIVING ON THE HIGHWAY WHEN AN ALERT APPEARED ON THE BOARD. IT DID NOT CLARIFY THE PROBLEM, IT ADVISED TO REFER TO THE MANUAL. I TOOK THE CAR TO THE CLOSEST NISSAN DEALERSHIP, MARTIN NISSAN. THE SERVICE MANAGER, GUY DE LEO, ENTERED HIS OWN ADDRESS, CHOOSING THE TOWN FIRST, AND HE GOT WRONG DIRECTIONS AS WELL. I CONTACTED NISSAN, AND THE MATTER WAS PASSED TO THE ESCALATION DEPARTMENT. A MAN BY THE NAME OF JAMES, DIRECT TELEPHONE NUMBER 615-725-7737, CALLED ME. I EXPLAINED THE TWO PROBLEMS. HE STATED THAT HE WOULD REVIEW THE MATTER AND THAT NISSAN MIGHT REPLACE THE 2020 ALTIMA 2.5 SL. HE CALLED ME TODAY, 2/28/2020 AND TOLD ME THAT HE SPOKE TO GUY DE LEO AT MARTIN NISSAN, WHO TOLD HIM THAT THE NAVIGATION HAD NOT MALFUNCTIONED, ALTHOUGH HE SAW IT DO SO HIMSELF. AS FOR THE ALERT THAT APPEARED ON THE DASHBOARD, HE TOLD JAMES THAT HE HAD SCANNED A PAGE OF THE MANUAL REFERRING TO THE ALERT. JAMES, JUST A NISSAN REPRESENTATIVE, DECIDED THAT SINCE NO REPAIRS WERE NEEDED THE CAR WOULD NOT BE REPLACED. I HAVE NO OTHER CAR, AND I AM VERY FEARFUL WHILE DRIVING, NOT KNOWING WHAT ELSE WILL MALFUNCTION. *LN CONSUMER STATED DRIVING HOME ON MARCH 5TH, 2020 2 MORE INCIDENTS HAPPENED. NAVIGATION HASN'T BEEN USED FOR A WEEK, WOULD COME ON BY ITSELF WHILE DRIVING AND GAVE DIRECTIONS. ALSO, ISSUES WITH VENTILATION WHERE IT WOULD CHANGE ON ITS OWN. MANUFACTURE WROTE BACK STATING CAR WOULD NOT BE REPLACED AND CAR AS MALFUNCTIONING AND NOT SAFE.*JB

Type: Vehicle, Vehicle: 2020 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Feb 2020
Feb 2020

JUST PURCHASED MY CAR 2 MONTHS AGO, AND I'M STARTING TO SEE CHIPS/CRACK ON THE TOP OF THE WINSHIELD. I DIDN'T HIT ANYTHING OR ANY DEBRI. I BELEIVE THIS IS A DEFECT. I AM GOING TO SEE THE DEALERSHIP, AND SEE WHAT THEY TELL ME.

Type: Vehicle, Vehicle: 2020 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Aug 2020

Trend Over Time

Complaints by year

Quick Summary

The 2020 Nissan Altima has 17 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.