14 complaints reported

2011 Nissan Murano UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
14
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Jun 2023

Transmission failure. Car has been losing power, slowly getting worse with episodes of near stalling when stepping on gas from a stop. No engine warning lights . When pulling out in heavy traffic, car would nearly stall. Scary and dangerous. I finally took car to Nissan dealer where I purchased the car and they immediately diagnosed transmission failure. At that point, I had 143,209 miles after waiting 3 weeks for an appointment.

Type: Vehicle, Vehicle: 2011 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Jun 2023
Apr 2023

My dashboard is melting. When sitting in the sun it becomes sticky. An offensive odor is emitted also. The dashboard becomes shiny, making it at times hard to see from the reflection from the shine hitting the windshield when driving. Nissan is aware of this problem as they fixed melting dashboards in Florida only.

Type: Vehicle, Vehicle: 2011 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Jan 2023
Feb 2022

driving vehicle on regular road not a highway approx 35mph clear sunny day temp in the 50's. With no warning a huge bang and a sound like the whole roof slid off the back of my car i couldn't stop immediately so I slid the shade cover for the sunroof back about an inch, saw that the whole sunroof had exploded took pictures of it. It is totally clear that the glass blew up from the inside out as all lg pcs around the gaping hole were all curved outward Not one m ark on the thin shade cover so nothing fell on the roof, I tried contacting everyone from the local Nissan dealer to the Nissan consumer affairs in TN I was laughed at, they completely denied that this could happen and did not offer to pay for any of it. I am disabled and on a fixed income and I cannot afford to repair it, I have no vehicle to use now and have a medical crisis in my family one member is on hospice and is expected to pass very soon. I need my vehicle desperately. This could have been a deadly tragedy if my 2yr old grandson was in the back seat and the shade cover was open or if a vehicle right behind me was hit by the flying glass and they swerved and got into a terrible accident or killed I need help and dont know where to turn

Type: Vehicle, Vehicle: 2011 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Feb 2022
Nov 2021

The vehicle loses power at random times. I had my mechanic take a look at it who said it was my alternator. So, I brought a brand-new alternator and had him put it on and within 2 days it did it again. So, I took it back to my mechanic who said it was the alternator and the battery. So again, I brought another alternator and now a battery. 3 days later it lost power after taking my children to school, now no one knows what is going on and why it keeps losing power.

Type: Vehicle, Vehicle: 2011 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Oct 2021
Aug 2019

CABRIOLET SOFT TOP , THE TOP WOULD NOT CLOSE . THE CAR HAS 20K MILES AND I SEE ON THE INTERNET A LOTS OF PEOPLE WITH THE SAME ISSUE. DEALER WANT TO CHANGE THE TOP FOR 11K$ AND NOT FIX THE PART THAT IS THE DEFECT

Type: Vehicle, Vehicle: 2011 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Jul 2019
Jul 2019

I HAVE A 2011 NISSAN MURANO SL 2WD AND AM STARTING TO HAVE ACCELERATING PROBLEMS WITH THE VEHICLE SPECIALLY DRIVING IN STOP AND GO TRAFFIC.THE SYMPTOMS ARE WHEN THE VEHICLE WARMS UP AND AM TRYING TO ACCELERATE IT JUST REFUSES TO MOVE FIR ABOUT 3-4 SECONDS THE RPM WILL NOT INCREASE AND THE VEHICLE WILL BARELY MOVE AND THEN ALL OF A SUDDEN IT SEEMS TO ENGAGE AND LURCH FORWARD.ONE TIME I ALMOST GOT REAR ENDED BECAUSE OF THIS ISSUE WHILE TRYING TO MERGE INTO SURFACE STREET TRAFFIC FROM A FREEWAY EXIT .I HAD AMPLE SPACE BETWEEN ME ANOTHER VEHICLE AS I TRIED TO MERGE INTO TRAFFIC BUT MY VEHICLE WAS JUST CRAWLING SLOWLY FORWARD BY WHICH TIME THE OTHER VEHICLE WAS ALMOST ON TOP OF ME HONKING AND I WAS BEING CUSSED AT AND ALL FOR A SUDDEN MY VEHICLE DECIDED TO MOVE AND I HAD TO SWERVE RIGHT ON THE SIDE WALK TO PREVENT GETTING HIT FROM BEHIND.I TALKED TO THE DEALER ABOUT THE ISSUE AND THEY SAID THE PROBLEM IS THE CVT TRANSMISSION BUT THERE ARE NO RECALLS ON THIS YEAR MAKE AND MODEL BUT EARLIER MODELS HAVE A RECALL WITH SAME ISSUES BUT I THINK IT SHOULD BE SPECIALLY IF THE PROBLEM IS INTERMITTENT AND YOU JUST DON'T KNOW WHEN THE VEHICLE WILL START ACTING UP .I HAVE REPLACED THE ACCELERATOR PEDAL WITH SENSOR AND CLEANED THE THROTTLE BODY BUT THAT DIDN'T HELP.

Type: Vehicle, Vehicle: 2011 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Sep 2019
Jun 2019

WHILE DRIVING ABOUT 60 MPH ON THE INTERSTATE I HEARD A LOUD SOUND LIKE A GUNSHOT. THERE WEREN'T ANY CARS IN FRONT OF ME AND I DIDN'T JUST GO UNDER AN OVERPASS. UPON INSPECTION I DISCOVERED THAT MY SUNROOF HAD EXPLODED AND NO FOREIGN OBJECTS WERE VISIBLE THAT MAY HAVE CAUSED IT. SEEMS LIKE THIS IS A COMMON PROBLEM AND SHOULD BE RECALLED.

Type: Vehicle, Vehicle: 2011 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Jun 2019
May 2018

TRANSMISSION STEPPING MOTOR - PER THE CHECK ENGINE CODE AT NO PARTICULAR SPEED, GEARS SLIPPING, POPPING INTO GEAR, NO ACCELERATION FROM FROM STOP. SEEMS TO GET WORSE THE FURTHER THE DRIVE.

Type: Vehicle, Vehicle: 2011 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Jan 2017
Mar 2018

GLASS SUNROOF EXPLODED (SOUNDED LIKE GUNSHOT WENT OFF INSIDE CARE) WHILE DRIVING DOWN HIGHWAY AT 55MPH. NO OTHER CARS, TREES, OVERHEAD HAZARDS WERE PRESENT.

Type: Vehicle, Vehicle: 2011 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Mar 2018
Jan 2018

AT APPROXIMATELY 8:30 AM ON 12/18/17, I WAS DRIVING ON I-70 IN DENVER, CO, GOING ABOUT 60 MPH. WEATHER WAS A PARTLY CLOUDY DAY, 45-50 DEGREES, ROAD CONDITIONS WERE DRY. AS I WAS DRIVING, I SUDDENLY HEARD A LOUD POP OR EXPLOSION, LOOKED IN REAR VIEW MIRROR AND SAW GLASS FLYING BEHIND ME, COMING FROM MY CAR. I SLOWED DOWN IMMEDIATELY AND EXITED THE HIGHLY, PULLING INTO A GAS STATION TO SEE WHAT HAD HAPPENED. I EXITED THE CAR AND LOOKED FROM THE OUTSIDE AND THE SUNROOF HAD COMPLETED SHATTERED, LEAVING A HUGE HOLE. FORTUNATELY, THE INSIDE SHADE WAS CLOSED SO ALL THE GLASS BLEW OUT OF THE CAR AND NOT INTO THE INTERIOR. THERE WERE NO OTHER VEHICLES INVOLVED, NOR WAS THE POLICE CONTACTED. I HAD THE SUNROOF REPLACED AT SAFELITE AUTOGLASS FOR A COST OF $885.03. AFTER THE REPAIR, IT WAS NOTED THAT THE INTERIOR SHADE WOULD NOT OPEN COMPLETELY AND SEEMED TO BE OFF TRACK AND THE MANAGER AT SAFELITE SUGGESTED I TAKE IT TO THE DEALER. TOOK THE VEHICLE TO ANISSAN DEALER, WHO CHARGED $99.95 JUST TO LOOK AT AND DIAGNOSE THE PROBLEM WITH THE SHADE. DIAGNOSIS WAS THE SHATTERED GLASS HAD DAMAGED THE TRACK AND SHADE AND BOTH WOULD NEED TO BE REPLACED AT AN ESTIMATED COST OF $1600.00 (MORE DETAILED DIAGNOSIS COULD BE PROVIDED AFTER REMOVING THE HEADLINER). WE DECLINED THIS REPAIR AT THIS TIME. SO FAR WE HAVE PAID OUT-OF-POCKET FOR THE REPAIRS AT A TOTAL OF APPROXIMATELY $985. IF WE CHOOSE TO REPAIR THE SHADE AND TRACK, TOTAL COST ESTIMATES WOULD BE $2,584.

Type: Vehicle, Vehicle: 2011 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Aug 2017
Dec 2017

DRIVING IN HOT WEATHER MY CAR STALLS. THIS HAPPENED IN APRIL 2017 I WAS TOLD AT THAT TIME IT WAS MY TRANSMISSION BY THE DEALER. I HAD THE TRANSMISSION REPLACED IN NAY 2017. THIS HAPPENED NUMEROUS TIMES PRIOR TO MY TRANSMISSION BEING REPLACED. I GO TO ACCELERATE AND THE CAR STALLS

Type: Vehicle, Vehicle: 2011 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: May 2017
Jul 2017

TRANSMISSION FAILURE. BEGAN BY LOSING POWER AT HIGHER RATES OF SPEED OR DURING ACCELERATION. FINALLY GAVE OUT AT A STOP SIGN. COULD NOT ACCELERATE THROUGH THE INTERSECTION. COULD HAVE BEEN A VERY DANGEROUS SITUATION.

Type: Vehicle, Vehicle: 2011 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Oct 2017
May 2017

MY SUNROOF JUST SHATTERED, I HAVE NO CLUE AS TO WHAT HAPPEN

Type: Vehicle, Vehicle: 2011 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Jun 2017
Feb 2017

WHILE DRIVING ON THE 202 W FREEWAY DIAMOND LANE ON SUNDAY FEB. 19 2017 A LOUD NOISE SOUNDING LIKE A GUN SHOT IN THE VEHICLE SCARED THE HELL OUT OF ME MY WIFE AND SON. THERE WERE NO CARS IN DIRECTLY IN FRONT OF US OR BEHIND OR ON THE SIDE. NOTHING HIT THE CAR. THE SUNROOF EXPLODED. LUCKY NO-ONE WAS BEHIND US SO THE EXPLODING GLASS DID NOT HIT ANOTHER VEHICLE. CALL NISSAN THE NEXT MORNING THEY TOLD ME TO HAVE THE CAR TOED INTO AUTONATION NISSAN TEMPE . AFTER 2 DAYS I CALL TO FIND OUT WHEN THE AUTO WOULD BE REPAIRED AND THEY TOLD ME TO COME AND GET THE CAR BECAUSE THEY WERE NOT GOING TO REPAIR IT. I THEN BROUGHT IT TO A AUTO GLASS REPAIR SHOP AND THEY REPAIRED THE CAR. NISSAN CORPORATION CALLED ME AND ASKED ME QUESTIONS BUT WOULD NOT ANSWER ANY OF MY QUESTIONS AND DID NOTHING TO REPAIR THERE FAULTY SUNROOF GLASS.

Type: Vehicle, Vehicle: 2011 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Feb 2017

Trend Over Time

Complaints by year

Quick Summary

The 2011 Nissan Murano has 14 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.