2012 Nissan Murano UNKNOWN OR OTHER

Sun visor on driver and passenger sides do not stay up

THE DRIVE'S SIDE SUN VISOR KEEPS FLOPPING DOWN, BLOCKING DRIVING VIEW. IT HAPPENS WHEN THE VEHICLE IS IN MOTION ON ANY STREET.

WHILE DRIVING APPROXIMATELY 50 MPH IN GOOD WEATHER AND LIGHT TRAFFIC OUR CLOSED SUN ROOF SPONTANEOUSLY EXPLODED WITH INTENSE FORCE. WHEN WE GOT OUT TO LOOK AT IT, IT WAS CLEAR THAT IT EXPLODED FROM WITHIN AS THE EDGES OF THE HOLE (ABOUT 2 FT X 1.5 FT) WERE PUSHING UPWARD. ALL OF THE GLASS WITHIN THAT AREA BLEW OUT WITH NO DAMAGE BELOW IT NOR WERE THERE ANY REMAINING GLASS FRAGMENTS BELOW IT EVEN THOUGH WHAT WAS LEFT OF THE SUNROOF WAS COMPLETELY FULL OF SMALL SHATTER LINES. WE'VE ALWAYS MAINTAINED OUR VEHICLE AND HAVE RARELY USED THE SUNROOF. OUR EXTENDED WARRANTY CARRIER REFUSED TO PAY BECAUSE IT WAS GLASS. OUR INSURANCE COMPANY DENIED OUR CLAIM BECAUSE THERE WAS NO EVIDENCE OF AN EXTERIOR IMPACT. NISSAN (CORPORATE) REFUSED TO COMPENSATE US BECAUSE THEY SAID THERE WAS NO PROOF AS TO HOW IT HAPPENED. AFTER LOOKING ON THE WEB, IT APPEARS THAT THIS IS A KNOWN ISSUE. THE EXPERIENCE WAS VERY JARRING AS IT SOUNDED LIKE SOMETHING BLEW UP JUST ABOVE OUR HEADS. WE THOUGHT A PLANE DROPPED SOMETHING FROM ABOVE OR SOMEONE SHOT AT OUR CAR BUT THEN REALIZED NOTHING CAME INTO THE CAR. FORTUNATELY, WE WERE NOT INJURED, DID NOT VEER INTO ANOTHER CAR, AND THANK GOD IT DIDN'T HAPPEN NEAR ANY PEDESTRIANS. WE PAID TO HAVE IT FIXED, BUT FOR ALL WE KNOW, IT COULD HAPPEN AGAIN AT ANY TIME.

MY HUSBAND AND I WERE DRIVING ON THE HIGHWAY WHEN MY SUNROOF EXPLODED WITHOUT PROVOCATION. THERE WERE NO ROCKS, RAPID TEMPERATURE EXTREMES, OR NO OTHER VISIBLE REASON FOR THE EXPLOSION. LUCKILY THE SUN SHADE WAS CLOSED AND ALL OF THE GLASS WAS CONTAINED IN THE SHADE AND WE WERE ABLE TO SAFELY PULL OVER. I CONTACTED THE LOCAL NISSAN DEALER WHO TOLD ME THAT THEY DID NOT HANDLE THAT AND THAT I SHOULD CONTACT A COLLISION CENTER BECAUSE THEY DID NOT FIX SUNROOFS. I CALLED MY INSURANCE PROVIDER WHO DID ASSIST WITH THE REPLACEMENT ROOF, HOWEVER, IT TOOK OVER TEN DAYS TO FIX. IN ADDITION THIS IS COUNTING AS A CLAIM WHICH WILL MAKE MY RATES INCREASE.

BOTH SUNVISORS STARTED TO WEAR NOT LONG AFTER I PURCHASED THE CAR USED BY 1YEAR. NOW BOTH ARE COMPLETELY BROKEN ONE WILL NOT STAY UP AT ALL. YOU CAN TELL IT HAS TO DO WITH THE MANUFACTURING ON THE CLIPS BECAUSE IT'S ENTIRELY TOO TIGHT. THOSE BROKEN ALSO.

WHILE DRIVING ON A PAVED ROAD, A LOUD EXPLOSION CONSUMED THE CAR. THE CLOSED SUNROOF/CLOSED SHADE EXPLODED SENDING SHATTERED GLASS AIRBORNE AND ON TOP OF THE CLOSED SHADE. THIS CAUSED A HORRIBLE NOISE AS THE GLASS BOUNCED ON THE SHADE AS I SLOWLY MADE MY WAY BACK HOME AND TO THE DEALERSHIP! DURING THE RETURN ROUTE, YOU COULD HEAR THE GLASS CRACKING AS IT BROKE FREE AND FLEW OFF WHILE DRIVING AT A SLOW SPEED.

WHILE DRIVING IN MY NEIGHBORHOOD, HAVING JUST BACKED OUT OF MY DRIVEWAY, THE SUNROOF OF MY 2012 NISSAN MURANO SPONTANEOUSLY SHATTERED. I KEEP MY CAR INSIDE A GARAGE AND HAS NEVER BEEN IN ANY MAJOR ACCIDENTS. PER MY AUTO MANUAL, I CALLED NISSAN CONSUMER AFFAIRS AFTER THE INCIDENT AND WAS TOLD TO TAKE MY CAR INTO THE DEALERSHIP. THE SERVICE PERSON STATED IT WAS THE 2ND CALL THAT MORNING RELATED TO THE EXACT SAME PROBLEM. AFTER RESEARCHING ONLINE I FOUND MANY OTHERS HAD EXPERIENCED THE SAME PROBLEM. HOWEVER AFTER A WEEK OF THEM GIVING ME THE RUNAROUND, I WAS TOLD THEY WOULD NOT BE OFFERING ANY ASSISTANCE TO REPAIR THE VEHICLE. THE REPAIR HAS BEEN QUOTED TO BE AROUND $1500. I WILL NEVER BUY FROM NISSAN AGAIN.

SUNROOF EXPLODED WHILE SLOWLY DRIVING ON CITY STREETS. NO BUMPS IN THE ROAD OR OTHER VEHICLES CLOSE AROUND. TRAFFIC WAS LOW. SPEED APPROXIMATELY 25 MPH. THIS INCIDENT HAPPENED AT APPROXIMATELY 4:00 P.M. TEMPERATURE WAS ABOUT 50 DEGREES FAHRENHEIT. GLASS LOOKED BUBBLED OUT. WE HAD TO COVER THE BROKEN SUNROOF BEFORE WE COULD DRIVE HOME 40 MILES OUT OF TOWN. THERE WERE NO INJURIES BECAUSE THE SUNROOF COVER WAS CLOSED. EXPLODING GLASS SOUNDING LIKE A GUNFIRE. PHOTOS CAN BE SENT WHEN UNCOVERED BEFORE SUNROOF IS REPLACED BY A TECHNICIAN.

"TAKATA RECALL" ON JANUARY 6, 2017 I WAS ON MY WAY HOME FROM WORK GOING 59 NORTH JUST A LITTLE PASS 6 PM. WHEN ALL OF A SUDDEN I HEAR A BIG LOUD BOOM AS I MAKE MY WAY TO THE RIGHT LANE I NOTICE THAT MY SUNROOF IS MAKE A LOUD SOUND. I DIDN'T WANT TO PULL OVER SINCE I'M ALONE AND IT'S DARK. I MADE IT HOME AND I GET OUT OF THE SUV AND THAT'S WHEN I SAW MY FRONT SUNROOF GLASS IS BUSTED. THE NEXT DAY I CALL THE DEALER AND EXPLAINED WHAT HAPPENED SAID THEY CAN REPLACE IT SO I MAKE MY WAY IN JUST TO BE TOLD THEY CAN'T NOT BECAUSE IT LOOKED LIKE A ROCK HIT IT. AS I EXPLAIN TO THEM THAT I WAS ON THE FREEWAY WITH NO VEHICLE AROUND ME I TOLD THEM HOW IS THAT POSSIBLE. THEY TOLD ME SORRY BUT THAT I'M RESPONSIBLE FOR THE REPAIR OF MY SUNROOF. I HAD TO WAIT FOR MONDAY TO COME SO I CAN GET IT FIX. ATTACH ARE SOME PICTURES OF THE SUNROOF.

I WAS DRIVING ALONG I-44 EAST BOUND, AND SUDDENLY I HEARD A LOUD BANG. THOUGHT IT WAS MY TIRE, BUT ON GETTING OUT OF THE CAR AND CHECKING I FOUND MY SUNROOF HAD EXPLODED AND THERE WAS A GAPING HOLE IN THE MIDDLE.

SAFETY RECALL

SUNROOF GLASS BROKE FOR NO APPARENT REASON. THIS HAPPENED IN SEPTEMBER 2015; CAR HAD BEEN PARKED IN THE SUN, FOLLOWED BY A THUNDERSTORM. WE DISCOVERED WATER COMING IN AROUND THE SLIDING INTERIOR SUNROOF PANEL AND SUBSEQUENTLY FOUND SUNROOF GLASS SHATTERED. IT HAS BEEN REPLACED UNDER THE GLASS COVERAGE OF OUR INSURANCE. RECENT STORY OF OTHER SIMILAR COMPLAINTS AT HTTP://WWW.WSFA.COM/STORY/28945992/DANGER-AHEAD-EXPLODING-SUNROOFS-A-SURPRISINGLY-COMMON-PROBLEM

WHILE DRIVING ABOUT 65 MILES AN HOUR DOWN THE HIGHWAY I HEARD A LOUD BANG OVERHEAD. WHEN I COULD GET TO AN AREA TO INVESTIGATE WHAT HAPPENED, IT WAS THE SUN ROOF GLASS THAT HAD SHATTERED FOR NO REASON. IT WAS A BIG HOLE DEAD CENTER OF THE FORWARD GLASS. THE GLASS BROKE INTO A MILLION PIECES WITH PORTIONS OF IT STILL ABLE TO FLY AWAY.

I WAS DRIVING 55 MPH ON HIGHWAY, SUN WAS IN MY EYES SO I LOWERED THE DRIVERS SIDE SUN VISOR. IT IMMEDIATELY BECAME FLOPPY AND I COULDN'T GET IT TO RAISE BACK UP. I HAD TO HOLD THE VISOR UP WITH OTHER HAND WHILE SLOWING AND NAVIGATING SAFELY TO PULL OFF OF HIGHWAY. WITH FOCUSED CONCENTRATION, I CAN GET THE VISOR TO GO BACK UP INTO PLACE AND STAY BUT CANNOT SAFELY USE. IT APPEARS TO BE THE "PIN"? THAT ATTACHES UP INSIDE THE VISOR ATTACHMENT TO THE CAR ROOF. ?