29 complaints reported

2014 Nissan Murano UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
29
Crashes
0
Fires
0
Injuries
1

Complaint Timeline

Chronological view of owner reports

Aug 2023

Cvt issues

Type: Vehicle, Vehicle: 2014 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Aug 2023
Aug 2023

Unknown, was no accident,transmission stalling,jerking,pulling slow transmission get over heated will not move,takes off real slow RPM go way up and you can only drive20 miles,and you get stuck in traffic, it's and accident waiting to happen,not safety at all when you stuck in middle of freeway cause transmission stalled.

Type: Vehicle, Vehicle: 2014 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Aug 2022
Jul 2023

I had been hearing a humming noise in the car for some time. I was on the turnpike and the car just simply stopped moving forward. No matter how much gas I gave it, I could not move.

Type: Vehicle, Vehicle: 2014 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Apr 2021
Mar 2023

Sunroof shattered while driving with no warning. Very dangerous for passengers and vehicles behind vehicle as the glass broke into countless pieces.

Type: Vehicle, Vehicle: 2014 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Mar 2023
Feb 2023

My driver's side sun visor is stuck in the downward position, which is constantly obstructing my view and is a safety hazard to myself as well as others around me. I raised this issue to my dealer and was told that although this is a common problem with my specific vehicle make and model there currently are no recalls on this. I was told that a plastic clip within the visor is known to break after normal wear and tear causing the visor to not function properly. If this is a known issue, it should be a recall before there are any injuries as a result of obstructed vision.

Type: Vehicle, Vehicle: 2014 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Mar 2023
Feb 2021

I HAVE A 2014 NISSAN MURANO. I AM THE ONLY OWNER OF THIS 2014 MURANO. IT CURRENTLY HAS ABOUT 75000 MILES. YESTERDAY MY SUNROOF GLASS SHATTERED FOR NO REASON. I WAS DRIVING BACK HOME WITH MY DAUGHTER ON THE ROAD, WHEN I HEARD THIS HORRIBLE LOUD CRACK. THE FRONT SUNROOF ESSENTIALLY SHATTERED IN ON ITSELF AND TINY PIECES OF GLASS EVERYWHERE. THE SUNROOF LOOKED LIKE SOMETHING HAD EXPLODED FROM THE INSIDE OUT! NISSAN CORPORATE OFFICE REFUSES TO PAY THE REPAIRS! I HAVE READ THAT OTHER PEOPLE WITH NISSAN MURANO'S HAVE HAD THE SAME EXPERIENCE.

Type: Vehicle, Vehicle: 2014 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Feb 2021
Dec 2020

WHILE DRIVING ALONG I 17 SOUTH OF FLAGSTAFF, AZ, WE HEARD A LOUD SOUND, LIKE A GUN SHOT. WE PULLED OVER TO FIND NO TIRE HAD BLOWN, CHECKED THE REST OF THE CAR, DIDN'T SEE ANYTHING. WE CONTINUED TO DRIVE AND STARTED HEARING RATTLING AND SHAKING NEAR THE ROOF. WE PULLED OVER AGAIN ONLY TO FIND OUR SUNROOF WAS COMPLETELY SHATTERED. LUCKILY, WE HAD THE RETRACTABLE SHADE CLOSED, SO NEITHER OF US WAS HIT WITH GLASS, BUT CARS BEHIND US COULD HAVE BEEN. ABOUT 2/3 OF THE SUNROOF WAS ALREADY GONE. WE FINISHED OUR 90-MILE DRIVE HOME IN 100 DEGREES WITH THE TOP/SHADE OPEN SO AS NOT TO DO ANY DAMAGE TO THE SHADE ITSELF. DRIVING ON AN INTERSTATE AT 70 MPH WITH A SEMI TRUCK NEXT TO US WHEN THE EXPLOSION OCCURRED, COULD HAVE BEEN DEADLY. FORTUNATELY, MY HUSBAND KEPT CONTROL OF THE VEHICLE AS WE SOMEHOW GOT OFF THE HIGHWAY TO SAFETY.

Type: Vehicle, Vehicle: 2014 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Dec 2020
Jul 2020

CVT TRANSMISSION HAS BAD HESITATION AND HEAVY BANG WHEN SHIFTING INTO DRIVE. THEY WANT $5,000 TO REPLACE THE WHOLE UNIT! I HAVE BEEN GETTING AROUND THE ISSUE BY SHIFTING INTO NEUTRAL THEN GIVING THE ENGINE A KICK AND SLIDING IT INTO DRIVE NICE AND SMOOTH. AIN'T GOING TO FLY FOR RESALE. JUST NEEDED TO REPORT THIS ISSUE WITH YOU. THANK YOU.

Type: Vehicle, Vehicle: 2014 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Jul 2020
Jul 2020

THE SUN VISOR HAS MADE A POPPING NOISE WHEN CLOSING IT FROM THE FIRST DAY I PURCHASED THE VEHICLE. YESTERDAY THE SUN VISOR COMPLETELY BROKE AND NOW IT WILL NOT STAY UP IN THE CLOSED POSITION. THIS ISSUE IS CAUSING A SAFETY ISSUE SINCE IT OBSCURES MY VISION WHILE DRIVING.

Type: Vehicle, Vehicle: 2014 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Jul 2020
Jun 2020

WHILE DRIVING AT A SAFE SPEED ON THE HIGHWAY (65 MPH) WITH NO OTHER CARS IN MY VICINITY MY SUNROOF EXPLODED FOR NO REASON AT ALL. THE WAS A LOUD BOOM AND THEN THE INTERIOR MATERIAL OF THE SUNROOF STARTED FLAPPING. SINCE IT WAS CLOSED AT THE TIME, I'M THANKFUL THAT THE INTERIOR MATERIAL CAUGHT THE MAJORITY OF THE GLASS WITH ONLY THE REMAINING OUTSKIRTS OF GLASS MAKING ITS WAY INTO THE CAR. THIS HAPPENED OUT OF THE BLUE FOR NO APPARENT REASON. THERE WERE NO OTHER CARS NEAR ME SO IT COULD NOT HAVE BEEN FROM A ROCK OR SOMETHING THAT WAS KICKED UP FROM ANOTHER VEHICLE. IT WAS A CLEAR, SUNNY DAY IN THE UPPER 60'S.

Type: Vehicle, Vehicle: 2014 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: May 2020
May 2020

DRIVERS SIDE SUN VISIOR FLOP DOWN CAN'T SEE WITH TILTING MY HEAD TO THE SIDE, JUST HANGING DOWN AT ALL TIMES

Type: Vehicle, Vehicle: 2014 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Jan 2020
Oct 2019

DRIVERS VISOR BROKE AND POPPING NOISE COMES FROM THE DASH BOARD BY THE WINDSHIELD

Type: Vehicle, Vehicle: 2014 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Jan 2019
Sep 2019

I WAS DRIVING ON A 2-LANE HIGHWAY AT NIGHT, GOING 50-55 MPH WITH FEW CARS AROUND - NO OVERPASSES AT ALL IN THE AREA. I HEARD A SUDDEN REALLY LOUD NOISE AND IMMEDIATELY HEARD THE SOUND OF GLASS OPEN SOMEWHERE IN THE VEHICLE. I THOUGHT MY VEHICLE HAD BEEN SHOT AT! WHEN I WAS ABLE TO FIND A PLACE TO PULL OVER, I USED MY FLASHLIGHT TO CHECK ALL THE WINDOWS, WHICH WERE FINE...THEN REALIZED THE BROKEN GLASS WAS ON MY SUNROOF! IT WAS COMPLETELY SHATTERED, OUTWARDS. I LATER LEARNED THIS IS KNOWN AS "EXPLODING SUNROOF", AND THE MURANO IS THE 3RD MOST REPORTED VEHICLE THIS HAPPENS TO. NISSAN TAKES NO RESPONSIBILITY! THIS SHOULD HAVE BEEN A RECALL WITH THE PREPONDERANCE OF EPISODES, AND I'M VERY DISAPPOINTED IN NISSAN. THIS IS MY 6TH (AND NOW LAST) NISSAN. THERE WAS NOTHING, AS FAR AS TEMPERATURE, DRIVING CONDITIONS, OR TRAFFIC TO EXPLAIN WHY AND WHEN THIS HAPPENED. I AM NOW PARKED IN THE GARAGE, WAITING A FEW DAYS FOR A MOBILE SERVICE TO COME REPLACE THE GLASS, AND I'M NOT HAPPY! THE CLAIM ON MY INSURANCE WILL SURELY RAISE MY RATES.

Type: Vehicle, Vehicle: 2014 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Sep 2019
Sep 2019

SUN VISOR WILL NOT STAY UP ON DRIVER'S SIDE.

Type: Vehicle, Vehicle: 2014 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Sep 2019
Jun 2019

DRIVER'S SIDE SUN VISOR WON'T STAY UP. IT DOESN'T MATTER IF THE CAR IS MOVING OR STATIONARY. THIS IS DANGEROUS! THE VISOR OBSCURES VISIBILITY, AND YET WHEN I NEED IT, IT WON'T STAY IN THE POSITION I NEED IT TO, IN ORDER TO BLOCK SUN GLARE. THIS HAS BEEN A PROBLEM WITH MURANOS FOR OVER A DECADE, AND NISSAN HAS CONTINUOUSLY REFUSED TO ISSUE A RECALL.

Type: Vehicle, Vehicle: 2014 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Feb 2019
Apr 2019

THE DRIVER SIDE SUN VISOR WON'T STAY IN THE UP OR DOWN POSITION BUT RESTS RIGHT IN THE MIDDLE OBSTRUCTING MY VIEW OF THE ROAD.

Type: Vehicle, Vehicle: 2014 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Jan 2019
Jan 2019

TRAVELING AT 70-75 MPH ON HIGHWAY ROAD WHEN SUNROOF EXPLODED. SUNROOF WAS CLOSED BUT THE SHADE COVER WAS OPEN. GLASS POURED ALL INTO THE CAR ON TOP OF DRIVER AND PASSENGER.

Type: Vehicle, Vehicle: 2014 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Jan 2019
Oct 2018

THE DRIVERS SIDE SUN VISOR WILL NOT REMAIN IN THE STOWED POSITION, AND IMPAIRS VISIBILITY PRESENTING A SAFETY ISSUE.

Type: Vehicle, Vehicle: 2014 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Mar 2018
Jun 2018

I WAS DRIVING ON THE INTERSTATE, WITH NOTHING AROUND MY CAR AND NO OVERHEAD PASSES WHEN THERE WAS AN EXPLOSION, WHICH SOUNDED LIKE A GUN SHOT WITHIN THE CAR. I WAS ABLE TO PULL OFF THE ROAD AND FOUND MY SUN ROOF HAD EXPLODED. FORTUNATELY I DID NOT LOSE CONTROL OF THE CAR SO NO ONE WAS HURT BUT HAD THE SUN ROOF COVER NOT BEEN CLOSED THE OCCUPANTS WOULD HAVE BEEN SERIOUSLY HURT.

Type: Vehicle, Vehicle: 2014 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Nov 2018
Jun 2018

DRIVER'S SIDE SUN VISOR WILL NOT STAY IN THE UP POSITION. VISOR FALLS RANDOMLY DURING DRIVE AND IMPAIRS VISIBILITY SUDDENLY. THIS SAME ISSUE WAS PRESENT ON THE 2007 MURANO I OWNED.

Type: Vehicle, Vehicle: 2014 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Mar 2018
Dec 2017

I RECEIVED RECALL LETTER NHTSA RECALL 17V-184.CALLED NISSAN 804-378-3000.MADE APPT FOR RECALL,WAS ADVISED PART WAS THERE.UPON ARRIVING AT APPT. I WAS TOLD SORRY PARTS WERE THERE BUT NOW ARE ALL GONE.WE WILL ORDER AND PUT YOUR NAME ON IT AND CALL YOU IN A COUPLE WEEKS.IT HAS BEEN ALMOST 3 MONTHS NO CALL. I HAVE ATTEMPTED TO CALL AND NO ANSWER,LEFT SEVERAL MESSAGES NO CALL BACK.THIS IS MY FIRST MURANO AND I WANT TO DO THE RIGHT THING TO KEEP MY WARRANTY GOOD.I AM FRUSTRATED AND DO NOT KNOW WHAT TO DO.PLEASE ADVISE ME.THANK YOU.03

Type: Vehicle, Vehicle: 2014 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Apr 2017
Oct 2017

EXPLOSION OF SUNROOF. AS I WAS DRIVING ON THE FREEWAY (I-10), I SUDDENLY HEARD A LOUD POPPING. FOR A MOMENT I WAS CONCERNED SOMETHING WAS THROWN OR SHOT AT THE VEHICLE. I THEN PULLED OVER AND ASSESSED THE VEHICLE AND SAW NEARLY THE ENTIRE INTERIOR PORTION OF THE SUNROOM WAS SHATTERED AND FALLEN ON THE SUNROOF COVER. THE SMALL PORTIONS OF THE EXTERIOR APPEARED TO BE PUSHED UPWARD (WHICH FURTHER CONFIRMED SOMETHING FROM THE OUTSIDE OF THE VEHICLE DID NOT COME INTERIOR).

Type: Vehicle, Vehicle: 2014 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Oct 2017
Jul 2017

BLIND SPOT WARNING AND LANE DEPARTURE WARNING SYSTEMS FAIL AS INDICATED BY FLASHING GREEN LIGHTS ON THE INSTRUMENT PANEL. THIS IS AN INTERMITTENT PROBLEM AND OCCURS DURING LONG TRIPS. THE SYSTEMS MAY FAIL AND BE UNAVAILABLE FOR VARIOUS AMOUNTS OF TIME AND THEN RETURN TO NORMAL OPERATION. THE FAILURE CAN BE CORRECTED BY SHUTTING DOWN THE ENGINE AND RESTARTING. THE FAILURES OCCUR AT VARIOUS TIMES DURING A TRIP. WHEN THE SYSTEMS FAIL, THE BLIND SPOT WARNING LIGHTS DO NOT ILLUMINATE, AND THE LANE DEPARTURE WARNING TONE DOES NOT HAPPEN. THE DEALER HAS BEEN UNABLE TO FIND ANY CODES THAT WOULD INDICATE A PROBLEM AND THEREFORE HAS NO IDEA HOW TO FIX THE PROBLEM. SINCE THE DRIVER HAS TO MONITOR THESE SYSTEMS MORE CLOSELY THAN NORMAL, THIS COULD LEAD TO A SITUATION WHERE THE SYSTEM IS IN FAILURE WHEN IT IS MOST NEEDED. THIS PROBLEM HAS BEEN REPORTED TO THE DEALER AT EVERY OIL CHANGE SERVICE SINCE THE CAR WAS PURCHASED.

Type: Vehicle, Vehicle: 2014 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Oct 2014
Jun 2017

I HAVE HAD MY CAR A LITTLE OVER THREE YEARS AND RECENTLY HAVE HAD ALL FOUR OF THE PASSENGER DOOR LOCKS FAIL. INITIALLY THIS WAS THE DRIVER SIDE, THESE WERE FIXED AND THEN THE PASSENGER SIDE FAILED. DURING THESE PERIODS THE REAR DOORS, WHERE MY YOUNG COUSINS SIT COULD NOT BE OPENED FROM THE EXTERIOR. THIS IS RATHER ALARMING AS IF WE WERE IN ANY SORT OF SEVER ACCIDENT GETTING THEM OUT WOULD BE VERY DIFFICULT. THE SERVICE CENTER I WENT TO TRIED TO PASS THIS OFF AS REGULAR WEAR AND TEAR BUT IT SEEMS QUITE CLEAR THAT SOME DEFECT IS PRESENT AND ONE THAT COULD LEAD TO SOMEONE BEING HARMED IF AN ACCIDENT WERE TO OCCUR.

Type: Vehicle, Vehicle: 2014 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: May 2017
Mar 2017

I NOTICED A SPOT OF WATER ON THE FLOOR AND I LOOKED THAT IT WAS LIKING WATER UNDER THE CAR AND I DON'T KNOW WHERE EXACTLY CAME FROM.

Type: Vehicle, Vehicle: 2014 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Mar 2017

Trend Over Time

Complaints by year

Quick Summary

The 2014 Nissan Murano has 29 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.