21 complaints reported

2015 Nissan Murano UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
21
Crashes
2
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Jul 2025

The vehicle has only 55k miles , but the Front subframe bushings and front lower control arm bushings are worn out causing safety issues.

Type: Vehicle, Vehicle: 2015 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Jul 2025
Jun 2023

The CVT unit shutters, lurches, and slips out of gear ratios when acceleration. There is violent jerking when pondering at low speeds and it even causes the engine to stall when coming to a halt in drive mode. Nissan knows the problem and others have served Nissan with a Class action lawsuit to remediate the issue with the CVT unit. The check engine warning light illuminates when the issue arises. Nissan has not submitted a recall request.

Type: Vehicle, Vehicle: 2015 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: May 2023
Jun 2023

The sunshade has dropped down into the car. There was no warning and appears to be a common problem with Nissan. There was a recall for this same issue on a different model. It was looked at at the dealership and the repair is outrageous and a common problem with the Murano.

Type: Vehicle, Vehicle: 2015 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Jan 2023
Feb 2023

Sunroof exploded while driving down the highway. There was a loud explosion sound. Nothing struck the vehicle. I wasn't sure what had caused the sound, but when I pulled off the road, I noticed that sunroof was shattered and had exploded.

Type: Vehicle, Vehicle: 2015 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Feb 2023
Nov 2022

The door locks for this vehicle are unreliable. I have had to replace all 4 on this vehicle and many other locks on my previous 2 Murano vehicles. They will not lock/unlock reliably. Sometimes they will not unlock when exiting the vehicle. They cannot be counted on in an emergency to unlock.

Type: Vehicle, Vehicle: 2015 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Nov 2016
Dec 2021

MY WIFE WAS DRIVING THE VEHICLE DOWN THE HIGHWAY WITH NO ONE AROUND WHEN THE SUNROOF SPONTANEOUSLY EXPLODED WITHOUT WARNING. SHE IMMEDIATELY TOOK THE VEHICLE TO THE DEALERSHIP AND TOOK PHOTOS. YOU CAN CLEARLY SEE THAT THE SUNROOF GLASS EXPLODED UP AND OUTWARD - NOT INDICATIVE OF AN OBJECT HITTING THE SUNROOF CAUSING IT TO EXPLODE. MY ONE YEAR OLD SON WAS ALSO IN THE VEHICLE AT THE TIME IT EXPLODED. LUCKILY, THE SHADE WAS CLOSED BECAUSE HE HAD TAKEN A NAP EARLIER THAT DAY. HOWEVER, IF THE SHADED WASN'T CLOSED, MY WIFE AND SON WOULD HAVE BEEN COVERED IN GLASS. ALSO, THE EXPLOSION WAS SO LOUD AND STARTLING, SHE NEARLY WRECKED. WE TOOK THE VEHICLE TO THE SAME DEALERSHIP WE BOUGHT IT AND PURCHASED THE EXTENDED WARRANTY FROM BUT THEY ARE STILL REFUSING TO PAY FOR IT.

Type: Vehicle, Vehicle: 2015 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Sep 2021
Oct 2020

WE HAD OUR 2015 NISSAN MURANO AT A CERTIFIED NISSAN DEALERSHIP FOR SERVICE BECAUSE OF A SAFETY FACTORY RECALL ORDERED BY NISSAN. THE RECALL WAS FOR REPLACEMENT OF AN ABS ACCELERATOR. THE NISSAN CERTIFIED TECH INDICATED TO ME, WHEN LOOSENING THE STRUT BOLTS TO GET TO THE ABS ACCELERATOR THEY SNAPPED AND NOW THE STRUTS WOULD HAVE TO BE REPLACED AT A COST TO ME OF $700. I NOW HAVE AN UNSAFE VEHICLE WITH DEFECTIVE STRUT BOLTS AND AN ABS ACCELERATOR THAT NEEDS REPLACED UNLESS I COME UP WITH $700. THE STRUT BOLTS POSSIBLY WOULD OF NEVER BEEN AN ISSUE IF NISSAN HADN'T A RECALL FOR THEIR UNSAFE ABS ACCELERATOR. I CONTACTED NISSAN CUSTOMER SERVICE AND THE COULD NOT OFFER ANY ASSISTANCE WITH MY ISSUE.

Type: Vehicle, Vehicle: 2015 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Feb 2020
Aug 2020

AFTER HAVING THE ANTI LOCK BRAKE RECALL REMEDIED I NOTICED A WARNING LIGHT CAME ON AS I WAS DRIVING HOME THAT HAD NEVER OCCURRED BEFORE. IT WAS THE AEB (AUTOMATIC EMERGENCY BRAKING) LIGHT. I WAS DRIVING STRAIGHT ON A HIGHWAY AND THERE WERE NO CARS OR OTHER IMPEDIMENTS AHEAD OF ME. THERE WAS NO REASON FOR THE LIGHT TO ILLUMINATE.I CALLED THE DEALERSHIP AS SOON AS I GOT HOME. THEY TOLD ME I NEEDED TO BRING THE CAR BACK IN AGAIN. I DID. THEY DID A DIAGNOSTIC TEST AND TOLD ME THE AEB SENSOR WAS DEFECTIVE. BECAUSE I HAD PURCHASED THE GOLD WARRANTY WHEN I BOUGHT THE CAR NEW 5 YEARS AGO, I WOULD ONLY HAVE TO PAY THE DEDUCTIBLE AND NOT THE FULL PRICE FOR THE REPLACEMENT WHICH WOULD NORMALLY RUN APPROXIMATELY $1000.00. I MADE THE APPOINTMENT. AFTER THE SENSOR WAS REPLACED, AND ON MY WAY HOME THE SAME AEB LIGHT CAME ON. AGAIN, I WAS DRIVING ON STRAIGHT WITH NO CAR OR OTHER IMPEDIMENT IN FRONT OF ME. I WAS ON A HIGHWAY. I CALLED THE DEALERSHIP AS SOON AS I GOT HOME. I NOW HAVE ANOTHER APPOINTMENT FOR THE SAME PROBLEM. I DECIDED TO RESEARCH THE PROBLEM. I FOUND OUT THAT MANY NISSAN VEHICLES ARE HAVING SIMILAR PROBLEMS AND YOU HAVE BEEN NOTIFIED OF THIS. I DON'T UNDERSTAND WHY THERE HASN'T BEEN A RECALL. AS YOU KNOW, IF THE AEB ISN'T WORKING NEITHER IS YOUR CRUISE CONTROL WHICH I USE FOR LONG DISTANCE DRIVING. SCARINGLY I HEARD OF SOME WHO'S CAR STOPPED AS THEY WERE DRIVING ON AN EXPRESSWAY. I DRIVE EXPRESSWAYS FOR WORK AND TO SEE MY CHILDREN. I WOULD BE DEAD IF I HAD THAT PROBLEM ON THE BUSY EXPRESSWAYS I TRAVEL. THIS PROBLEM IS SERIOUS AND SHOULD BE ADDRESSED. I URGE YOU TO CONTACT NISSAN TO HAVE A RECALL. I'M NOT SURE IF THIS NEXT APPOINTMENT WILL RECTIFY THE PROBLEM OR NOT. I'M VERY UPSET THAT I'VE SPENT AT LEAST 12 HOURS AT THE DEALERSHIP DEALING WITH THE RECALL AND NOW THIS ISSUE. I WOULD LIKE YOU TO FOLLOW UP WITH ME REGARDING THIS COMPLAINT.

Type: Vehicle, Vehicle: 2015 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Aug 2020
Jun 2020

THE FORWARD COLLISION AVOIDANCE LIGHT FREQUENTLY COMES ON WHEN I START MY CAR. SOMETIMES RESTARTING THE CAR WILL MAKE IT GO OFF. WHEN THE LIGHT IS ON, ALL MY CAMERAS, CRUISE CONTROL & SIDE SENSOR LIGHTS DO NOT FUNCTION. MY BIGGEST FEAR IS THAT THE CAR WILL STOP ITSELF IN TRAFFIC. I AM AFRAID TO DRIVE THIS CAR. I TOOK IT TO MY DEALERSHIP. THEY PUT IN A NEW SENSOR ($1300). THE LIGHT WAS BACK ON THE NEXT DAY. ANOTHER SENSOR WAS PUT IN. AFTER A MONTH, THE LIGHT IS BACK ON. THE CAR GOES BACK TO THE DEALER TOMORROW.

Type: Vehicle, Vehicle: 2015 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Feb 2020
Jun 2020

THIS IS THE 2ND TIME THAT THE TAILGATE LIFT WILL NOT LIFT AND I CANT RESET IT AND IF YOU GOOGLED THIS NUMEROUS PEOPLE HAVE THE SAME ISSUE OVER AND OVER AGAIN

Type: Vehicle, Vehicle: 2015 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: May 2020
Jan 2020

THE COLLISION LIGHT GOES ON INTERMITTENTLY WHILE IN MOTION ON CITY AND HIGHWAYS AND CAUSES THE CRUISE CONTROL NOT TO WORK UNLESS THE CAR IS TURNED OFF AND RESETS ITSELF.

Type: Vehicle, Vehicle: 2015 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Jan 2020
Dec 2019

THE VEHICLE WAS IN MOTION DRIVING ABOUT 45 MILES AN HOUR (NO RAIN, NO SNOW ON THE CAR), WHEN THE SUNROOF SPONTANEOUSLY EXPLODED. THE CAR WAS GOING STRAIGHT FORWARD WITH NO BUMPS IN THE ROAD. NO ROCKS HIT THE CAR AND THERE WAS NO COLLISION. IT WAS ABOUT 1:30PM IN DECEMBER IN MICHIGAN, THERE WERE NO OTHER CARS AROUND, NO ROCKS. THE SUNROOF EXPLODED ON I'S OWN - DUE TO FAULTY EQUIPMENT. THE CAR HAD ABOUT 21,000 MILES AND HAS NEVER BEEN IN AN ACCIDENT. WE PURCHASED IT CERTIFIED, PRE OWNED FROM A NISSAN DEALERSHIP 8 MONTHS PRIOR. NISSAN HAS REFUSED TO TAKE ANY RESPONSIBILITY FOR THE ISSUE.

Type: Vehicle, Vehicle: 2015 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Oct 2019
Sep 2019 Crash

TWO WEEKS AGO I WAS BACKING OUT OF MY GARAGE AS ALWAYS AND HIT MY OTHER VEHICLE. THE BACKUP SENSOR DIDN'T SOUND. I NOW HAVE A DENT. IT HAPPENED AGAIN LAST WEEK AWAY FROM HOME BUT LUCKILY I HAD SOMEONE DIRECTING ME AND I WAS RIGHT ON THE CAR AND NO SENSOR WENT OFF. MY VEHICLE IS A 2015 NISSAN MURANO. I FEEL THAT I SHOULD BE A PART OF RECALL. I PURCHASED IT IN MARCH 2019 AND PURCHASED EXTENDED WARRANTY.

Type: Vehicle, Vehicle: 2015 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Oct 2019
May 2019

ANTI COLLISION LIGHT FALSELY ILLUMINATES OFTEN, INDICATING IMPENDING COLLISION. NISSAN HAS MANY REPORTS OF THIS PROBLEM, BUT NEEDS TO RECALL. WIFE IS AFRAID TO DRIVE THE VEHICLE. THIS MAINLY CITY DRIVING. DEALER (LAMB NISSAN, PRESCOTT, AZ) SAYS IT WILL COST $1600 TO REPLACE FORWARD RADAR SENSOR. ONLY 36782 MILEAGE. IT IS POSSIBLE THE CAR WILL SLAM TO A STOP FOR NO REASON, AS HAS HAPPENED TO OTHERS.

Type: Vehicle, Vehicle: 2015 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Jan 2019
Feb 2019

THE MURANO HAS APPROXIMATELY 35,000 MILES ON IT. IT WAS DRIVING FINE WITHOUT ANY STRANGE NOISES. IT SUDDENLY LOST POWER AND WOULD NOT GO FASTER THAN 2 MPH. LUCKILY IT WAS ON A DEAD END ROAD AND THERE WAS TRAFFIC AROUND OR IT WOULD HAVE BEEN HIT AND THE DRIVER WOULD HAVE BEEN SEVERELY INJURIES IF NOT KILLED. THERE WAS ABSOLUTELY NO WARNING AND NO LIGHTS ON THE DASHBOARD. IT IS GOING TO COST $800 TO FIX AS IT HAS BEEN DIAGNOSED AS THE ALTERNATOR. THE VEHICLE HAD TO BE TOWED.

Type: Vehicle, Vehicle: 2015 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Dec 2019
Feb 2019 Crash

THE BACKUP CAMERA DID NOT FUNCTION PROPERLY. BACKING UP THE INDICATOR DID NOT SHOW OR SOUND A WARNING. THIS OCCURRED WHEN I WAS BACKING UP ON A STREET AND HIT A CAR. IT ALSO DOES NOT SOUND REGULARLY WHEN I'M BACKING UP IN ALL SITUATIONS.

Type: Vehicle, Vehicle: 2015 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Aug 2019
Nov 2017

ON THE MORNING OF NOVEMBER 7, 2017, THE FRONT/SLIDING PORTION OF THE SUNROOF ON MY 2015 NISSAN MURANO SPONTANEOUSLY EXPLODED WHILE I WAS DRIVING DOWN I-5 IN SEATTLE, WA, AT THE POSTED SPEED (60 MPH). THE SOUND OF THE EXPLOSION WAS DEAFENING (I THOUGHT THAT A GUNSHOT HAD BEEN FIRED AT MY VEHICLE, AND/OR I HAD HAD A CATASTROPHIC TIRE BLOWOUT). LUCKILY THE RETRACTABLE FABRIC "SHIELD" BETWEEN THE SUNROOF AND THE INTERIOR OF THE VEHICLE WAS DEPLOYED, AND THE SHATTERED GLASS DID NOT FALL ON ME. I WAS ABLE TO PULL OFF THE FREEWAY AND PREVENT LARGE CHUNKS OF GLASS FROM FLYING INTO ON-COMING TRAFFIC. I SUBSEQUENTLY REPORTED THIS INCIDENT TO MY INSURANCE COMPANY, AND THE SUNROOF WAS REPLACED BY MY INSURER (THE COST OF THE REPLACEMENT GLASS WAS APPROXIMATELY $1500; I PAID A $250 DEDUCTIBLE, AND THE INSURANCE COMPANY PAID THE REST).

Type: Vehicle, Vehicle: 2015 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Jul 2017
Oct 2017

I WAS DRIVING MY CERTIFIED PRE-OWNED 2015 NISSAN MURANO WITH MY 1 YEAR OLD DAUGHTER IN THE BACK SEAT, A CAR THAT I JUST PURCHASED 2 WEEKS AGO WHEN THE FRONT HALF OF THE PANORAMIC SUNROOF SUDDENLY EXPLODED. I WAS NOT UNDER AN UNDERPASS, THERE WERE NO CARS RIGHT NEXT TO ME. IT SOUNDED LIKE A GUN SHOT & GLASS CAME SHATTERING DOWN THE FRONT & BACK SEAT WHERE MY DAUGHTER WAS IN HER CAR SEAT. THIS WAS AN ABSOLUTELY TERRIFYING, DANGEROUS EXPERIENCE THAT COULD HAVE ENDED A LOT WORSE. I CONSIDER MY DAUGHTER & I LUCKY THAT WE WERE NOT INJURED BUT FROM WHAT I HAVE READ, THIS IS NOT AN UNCOMMON OCCURRENCE. THIS SAFETY ISSUE WITH EXPLODING SUNROOFS NEEDS TO BE RESOLVED AS THIS IS A VERY DANGEROUS ISSUE THAT CONSUMERS SHOULD BE AWARE OF BEFORE BUYING A NISSAN OR ANY CAR WITH A SUN ROOF.

Type: Vehicle, Vehicle: 2015 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Oct 2017
Jan 2017

NHTSA RECALL 16V-244, THE OCCUPANT CLASSIFICATION SYSTEM SOFTWARE, NOTIFIED 6/16, DEALER ATTEMPTED TO CORRECT THE PROBLEM IN JUNE, JULY, SEPT., OCT., NOV., AND ADVISED ME IN DEC. THAT THERE WAS NO "FIX", AT THAT TIME I WAS TURNED OVER TO NISSAN CONSUMER AFFAIRS, CASE#24846736, IN LATE DEC. I WAS ADVISED THAT NISSAN WOULD DECIDE TO EITHER BUY THE CAR BACK OR REPLACE IT IN 10 DAYS; THAT PERIOD HAS PASSED AND THEY ARE BLAMING THE DEALER FOR NOT SENDING WORK ORDERS, BUT I VERIFIED THEY WERE SENT TWICE AND NISSAN MISPLACED THEM. THE CAR IS UNSAFE TO DRIVE WITH A PASSENGER AND I FEEL THAT I AM JUST GETTING THE "RUN-A-ROUND". I HAVE PHOTOS BUT DON'T KNOW HOW TO ATTACH THEM.

Type: Vehicle, Vehicle: 2015 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Jun 2016
Oct 2015

THE BRAKE AND GAS PEDDLE ARE FAR TOO CLOSE TOGETHER CAUSING THE FOOT TO HAVE A PROBLEM TRANSFERRING FORM THE GAS TO BRAKE. THIS HAS CAUSED ME TO ALMOST HAVE SEVERAL ACCIDENTS. THIS IS VERY DANGEROUS. THIS HAS HAPPENED SEVERAL TIMES IN CITY DRIVING AND A FEW TIMES ON HIGHWAY.

Type: Vehicle, Vehicle: 2015 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: May 2015
Aug 2015

NISSAN MURANO 2015 BOSE NAVIGATION SYSTEM - GPS ROUTING ERRORS CAN MISROUTE 200+ MILES OUT OF THE WAY FROM NORMAL ROUTES UNDER CERTAIN START AND DESTINATION ENTRIES. THIS COULD PUT THE DRIVER AND PASSENGERS AT RISK IN SOME AREAS OF THE COUNTRY ESPECIALLY IN BAD WEATHER. NISSAN HAS ACKNOWLEDGED THE PROBLEM CAN BE REPEATED IN OTHER 2015 MURANOS BUT STATED THEY HAVE NO TIMEFRAME FOR RESOLUTION.

Type: Vehicle, Vehicle: 2015 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Sep 2015

Trend Over Time

Complaints by year

Quick Summary

The 2015 Nissan Murano has 21 UNKNOWN OR OTHER complaints on file. 2 crashes have been reported. Review the timeline above for detailed owner experiences.