2020 Nissan Murano STEERING,SUSPENSION
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
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Slowly over time it is becoming harder to turn the wheel, making a loud clumping voice when I turn the wheel a certain direction.
This is a 2020 Nissan Murano S. The vehicle has been well maintained and taken to the dealership for maintenance periodically. I usually take my vehicle to either Antwerpen Nissan Clarksville or Antwerpen Nissan Security. I took my vehicle to Antwerpen Nissan Security for a transmission flush and change. Shortly after that service I started to notice an oil smell coming into the cabin. I took it back to them twice and they did not see any leakage or anything to cause the smell. I later took my car to Antwerpen Clarksville. They didn't notice the smell but said I needed to replace both front lower control arms for $1655.88. Front lower control arms splitting, dry rotting. This car was purchased brand new and only had 62K miles. This appears to be premature wear and of course the warranty as passed, which would have been 5 years or 60,000 miles. Out of all the visits I had, no one seen this premature wear on the control arm until this visit. This doesn't happen overnight, and I think Nissan should cover this. My vehicle was seen at Antwerpen Nissan at 56k and inspected and the dealer never mentioned this issue.
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The 2020 Nissan Murano has 2 STEERING,SUSPENSION complaints on file. Review the timeline above for detailed owner experiences.