2023 Nissan Murano UNKNOWN OR OTHER
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
I purchased a 2023 Nissan Murano from Sunset Kia in Auburn, Washington. The vehicle was listed online with 37,334 miles and this was the mileage discussed throughout the sales process. However, after finalizing the paperwork and taking possession of the vehicle, I noticed that the actual mileage on the odometer was over 42,500 miles—more than 5,000 miles higher than advertised. I contacted the dealership immediately. They told me the discrepancy was due to a sales manager driving the vehicle during the time it was listed and that they "forgot to update" the mileage in the online listing. This explanation raises concern for me, as I believe I was misled during the transaction. If the odometer disclosure form and the listing did not reflect the true mileage, this may constitute odometer fraud or at least a violation of federal and state disclosure laws. I am requesting that this situation be investigated. I have documentation including screenshots of the original listing and text message communication with the dealership confirming the listed mileage.
Trend Over Time
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Other Issues
Common problems reported
Quick Summary
The 2023 Nissan Murano has 1 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.