2011 Nissan Pathfinder Air Bags

The contact owns a 2011 Nissan Pathfinder. The contact received notification of NHTSA Campaign Number: 23E012000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2011 Nissan Pathfinder. The contact received notification of NHTSA Campaign Number: 23V067000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealers: Nissan of Bradenton (1611 Cortez Rd W, Bradenton, FL 34207: (941) 755-1571) and Gettel Nissan (3530 Bee Ridge Rd, Sarasota, FL 34239: (941) 343-4855) were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

AIR BLAG LIGHT ILLUMINATED AT 107,716 MILES ON VEHICLE. TAKEN INTO DEALERSHIP AND GIVEN AN ERROR CODE WITH A RECOMMENDATION TO REPLACE DRIVERS SIDE AIR BAG AND SPIRAL CABLE. WAS GIVEN A QUOTE OF $1300+ TO FIX. THIS IS A HUGE SAFETY RISK AND THE VEHICLE HAS NEVER BEEN INVOLVED IN ANY ACCIDENTS WHICH HAVE CAUSED THE AIRBAG TO DEPLOY. THE DEALERSHIP HAD NO EXPLANATION AS TO WHY THIS WOULD HAPPEN. IT WOULD NOT OCCUR UNDER NORMAL WEAR AND TEAR CONDITIONS. IT IS A MANUFACTURER DEFECT, YET THERE ARE NO RECALLS. NISSAN NEEDS TO LOOK INTO THIS ISSUE!!

TL* THE CONTACT OWNS A 2011 NISSAN PATHFINDER. THE CONTACT DROVE THE VEHICLE TO THE DEALER (RAMSEY NISSAN, 401 STATE RT 17, UPPER SADDLE RIVER, NJ 07458) FOR A ROUTINE OIL CHANGE. THE TECHNICIAN INFORMED THE CONTACT THAT THE FRONT DRIVER'S SIDE AIR BAG WAS LOOSE DUE TO THE MODULES NOT HOLDING THE AIR BAG IN PLACE AS THEY SHOULD. THE TECHNICIAN ADVISED THE CONTACT NOT TO DRIVE THE VEHICLE DUE TO THE SAFETY RISK. THE TECHNICIAN INFORMED THE CONTACT THAT THE REPAIR WOULD COST $1,048. DUE TO THE YEAR OF THE VEHICLE AND THE MILEAGE BEING OVER 65,000, THE MANUFACTURER WOULD NOT ASSIST. THERE WERE NO RECALLS ASSOCIATED WITH THE VEHICLE. THE FAILURE MILEAGE WAS 125,000.

THE PASSENGER AIR BAG LIGHT OFF COMES ON AT TIMES.

TL* THE CONTACT OWNS A 2011 NISSAN PATHFINDER. WHILE THE VEHICLE WAS STATIONARY, THE PASSENGER SIDE AIR BAG INDICATOR ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS REPAIRED, BUT THE ISSUE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 38,000.

TL* THE CONTACT OWNS A 2011 NISSAN PATHFINDER. WHILE DRIVING VARIOUS SPEEDS, THE PASSENGER SIDE AIR BAG DEACTIVATED WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.

MY AIRBAG LIGHT KEEPS FLASHING ON AND OFF. THE DEALER SAID IT IS THE AIRBAG SWITCH. I HAD TO PAY $150.00 TO GET IT DIAGNOSED AND THE 2 FRONT AIRBAGS WILL NEED TO BE REPLACED AT THE TOTAL OF $2500.00. MY VEHICLE HAS ONLY 46,000 MILES, THIS SHOULD BE A SAFETY ISSUE. I SEE THERE ARE A LOT MORE HAVING THE SAME PROBLEM. THIS HAPPENED WHEN I SWITCH THE CAR ON AND REMAINS ON.

ON THE DATE STATED ABOVE, MY FAMILY AND I WERE GETTING READY TO LEAVE OUR HOTEL IN TENNESSEE AND RETURN HOME WHEN WE NOTICED THE AIRBAG SYMBOL FLASHING ON OUR DASHBOARD DISPLAY. WE CHECKED TO MAKE SURE ALL OF THE DOORS AND SEATBELTS WERE PROPERLY CONNECTED THINKING THAT WE WERE NOT. THIS DID NOT CHANGE ANYTHING ON THE DASH DISPLAY FROM STILL FLASHING. WE HAD NO CHOICE BUT TO CONTINUE ON WITH OUR 543 MILE TRIP HOME FROM WHERE WE STAYING. ON 6/22/2015 WE TOOK THE TRUCK TO OUR LOCAL NISSAN DEALER AFTER READING IN OUR TRUCK'S MANUAL THAT IF THE LIGHT CONTINUES TO FLASH AFTER 7 SECONDS THAT YOU ARE REQUIRED TO TAKE IT TO A DEALER TO HAVE IT LOOKED AT, BECAUSE THIS WILL MEAN THAT YOUR AIRBAGS WILL NOT BE ABLE TO ACTIVATE IN AN ACCIDENT. THE DEALERS MAINTENANCE MANAGER TOLD US IT WOULD COST $105.00 TO HAVE THE TRUCK HOOKED UP TO A COMPUTER TO DIAGNOSE WHAT THE PROBLEM IS. NOT HAVING THE MONEY TO JUST HAVE SOMETHING LIKE THAT DONE AFTER JUST COMING BACK FROM A VACATION, MY WIFE AND I FELT THAT IT SHOULD BE SOMETHING THAT WOULD BE DONE FOR FREE BECAUSE IT IS A MAJOR SAFETY CONCERN. THE DEALERSHIP SAID THAT THAT IS NOT AN OPTION AND WE WOULD HAVE TO PAY THE FEE. THIS LEFT MY WIFE AND I VERY UPSET AND CONCERNED FOR MY FAMILIES SAFETY. WE HAD A FRIEND OF OURS WHO WORKS FOR ANOTHER CAR MANUFACTURER HOOK UP OUR TRUCK TO HIS COMPUTER EQUIPMENT AND HE SAID THAT THERE IS NOT INDICATION OF THERE BEING A PROBLEM WITH THE AIRBAGS THEMSELVES. I WOULD THINK THAT SOMETHING THAT IS OF A SAFETY CONCERN WOULD BE A FREE PRIORITY FOR ANY DEALERSHIP TO LOOK INTO, ESPECIALLY WHEN WE HAVE BOUGHT 3 VEHICLES FROM THE SAME DEALERSHIP. WE HAVE BOUGHT FROM THIS SAME DEALERSHIP BUT DO NOT GO TO THEM FOR SERVICE BECAUSE WE FEEL THAT THEY DO NOT KNOW WHAT THEY ARE DOING BASED UPON PAST EXPERIENCES WITH THEM. WE FELT THAT THEY WERE IN IT MORE FOR THE MONEY RATHER THAN US

AFTER STOPPING AT STOP SIGN AND TURNING. THE AIRBAG INDICATOR LIGHT STARTED FLASHING. TOOK IT TO THE DEARLERSHIP IT WAS BOUGHT FROM. THEY "REPAIRED" THE PROBLEM. AFTER TRAVELING LESS THAN 2 MILES FROM DEALERSHIPS,THE LIGHT STARTED BACK FLASHING. I RETURNED TO DEALERSHIP. THEY WANTED TO KNOW IF I HAD WRECKED THE VEHICLE. I HAVE NOT. AFTER 2 HRS, THEY SAID I WOULD HAVE TO REPLACE THE SPIRAL CABLE AND IT WAS NOT COVERED BY THE EXTENDED WARRANTY. IT WOULD BE CLOSE TO 600 DOLLARS. I WAS ALSO TOLD THAT IF AN ACCIDENT WERE TO OCCUR, MY AIRBAGS WOULD NOT DEPLOY. I FEEL THIS IS A SAFETY ISSUE THAT SHOULD BE ADDRESSED. THAT IS LIKE TELLING SOMEONE THE SEATBELT IN THEIR CAR WILL NOT WORK. NOT EVERYONE HAS THAT KIND OF MONEY TO SPEND THESE DAYS. *JS