2013 Nissan Sentra Air Bags

TL* THE CONTACT OWNS A 2013 NISSAN SENTRA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V242000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNED A 2013 NISSAN SENTRA. THE CONTACT STATED THAT THE VEHICLE WAS STRUCK ON THE PASSENGER SIDE BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE VERY SERIOUS INJURIES AND THE CONTACT WAS FLOWN TO THE HOSPITAL FOR MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. THE FAILURE MILEAGE WAS 15,000.

NHTSA RECALL NUMBER: 16V-242 I WENT TO MY LOCAL NISSAN DEALERSHIP (9010 LIBERIA AVENUE MANASSAS,VA20110) ON 6/22/2016 TO HAVE THE RECALL DONE BY APPOINTMENT BUT THEY COULD NOT PERFORM THE SERVICE AS THEY DID NOT HAVE THE NECESSARY PART. I WAS INSTRUCTED TO AWAIT A NEW EMAIL APPOINTMENT BUT DESPITE MULTIPLE PHONE CALLS AND EMAILS, I CAN'T SEEM TO GET ANYONE TO RESPOND. I WENT BACK PHYSICALLY TODAY AT 9.15AM 11/2/2016 BUT AGAIN I WAS TOLD THE NECESSARY PARTS ARE NOT AVAILABLE. I DON'T KNOW IF THEY WANT TO WAIT TILL SOMEBODY ACTUALLY DIES TO TAKE CARE OF THE RECALL. DO HELP.

I RECENTLY TOOK MY 2013 NISSAN SENTRA TO THE DEALERSHIP FOR A RECALL UPDATE WHERE THE VEHICLE DIDN'T RECOGNIZE THE PASSENGER SEAT WAS OCCUPIED BY AN ADULT AND AS A RESULT THE PASSENGER AIRBAG WAS TURNED OFF. WELL, EVEN AFTER THE SYSTEM UPDATE I KEEP HAVING THE SAME PROBLEM. THE SYSTEM STILL DOESN'T RECOGNIZE WHEN MY MOM (150 POUNDS) IS A PASSENGER AND EVEN LESS WHEN MY 120 POUND SISTER IS WITH ME. THIS IS FRUSTRATING AND SCARY BECAUSE SOON MY DAUGHTER WILL REACH THE AGE WHERE SHE WOULD BE ABLE TO RIDE ON THE PASSENGER SEAT. I FEEL LIKE AFTER INVESTING A CONSIDERABLE AMOUNT OF MONEY ON SUCH AN ESSENTIAL ASSET THE LEAST I CAN DO IS EXPECT FOR IT TO BE SAFE FOR MY FAMILY AND MYSELF.

THE PASSENGER AIRBAG LIGHT STAYS ON, WE'VE TAKEN THE CAR TO NISSAN NUMEROUS TIMES FOR REPAIR ALL WITHIN WARRANTY PERIOD AND STILL HASN'T BEEN FIXED. MY MOST RECENT EXPERIENCE WAS WITH A REGIONAL CONSUMER AFFAIRS AGENT NAMED IVAN WHO TOLD ME "WE'VE WASHED OUR HANDS OF IT AND WON'T HELP YOU ANYMORE". A TECHNICIAN AT DON WILLIAMSON NISSAN IN JACKSONVILLE NORTH CAROLINA TOLD MY WIFE AS SHE PICKED THE CAR UP THE LAST TIME FROM THE SERVICE CENTER THAT THE AIRBAG WON'T DEPLOY WITH AN ADULT IN THE SEAT BECAUSE SOMETHING CALLED THE OCS WAS PROGRAMMED WRONG. I WON'T DISCLOSE HIS NAME SINCE HE WAS HELPFUL IN INFORMING US OF THE ISSUE. I ASKED AN AGENT ON THE PHONE JUST SECONDS AGO IF IM SUPPOSE TO WAIT UNTIL WE HAVE AN ACCIDENT AND SOMEONE GETS INJURED BEFORE THEY DO ANYTHING ABOUT THIS AND SHE REPLIED, " I GUESS".

I HAVE DROPPED MY FRIEND AND EVEN AFTER THAT PASSENGER AIRBAG WAS ON. THERE IS NO AIRBAG WARNING IF THE PASSENGER DOES NOT WEAR SEAT BELT. NOT SURE IF THAT IS THE MISSING FEATURE IN THE CAR. NISSAN DEALER SAYS THAT CAR DOES NOT HAVE A FEATURE TO WARN IF PASSENGER DOES NOT WEAR SEAT BELT.

RECALLED AT 3/16/2014 : FOR AIRBAG PERSISTENT AIRBAG LIGHT ON INDICATED PASSENGER FRONT SEAT AIRBAG OFF SINCE I BOUGHT THIS NEW CAR AT ALHAMBRA NISSAN IN JAN 2013. CONTINUE TO HAVE THIS ISSUE AFTER FEW MONTHS I PURCHASED IT. MULTIPLE TIME I HAVE BROUGHT THIS CAR TO DEALERSHIP TO REPAIR , CAR FAIL TO BE REPAIRED. FAIR TO REPAIRED EVEN AFTER RECALL AT 3/16/2014. STILL HAVING THE SAME ISSUE NOW. *TR

2013 NISSAN SENTRA AIR BAGS:FRONTAL THE AIRBAGS IN THE CAR WOULD TURN OFF WHEN MY FRIEND SAT IN THE PASSENGER SEAT. THIS HAPPENED MULTIPLE TIMES. THERE HAS BEEN A PREVIOUS RECALL AND THE NISSAN SERVICE CENTER HAD MY SOFTWARE UPDATED THEN. I AM STILL HAVING ISSUES. *TR

OWNER WAS IN A CRASH ON A CITY ROAD TRAVELING ABOUT 30 MPH WHERE SHE T BONED ANOTHER CAR. NEITHER OF THE AIRBAGS DEPLOYED.

TL* THE CONTACT OWNS A 2013 NISSAN SENTRA. THE CONTACT STATED THAT WHEN AN ADULT OCCUPANT THAT WEIGHED LESS THAN 100 LBS WAS SEATED IN THE FRONT PASSENGER SEAT, THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THERE WAS A LOOSE HARNESS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,150.

THE ISSUE BEGAN ALMOST IMMEDIATELY AFTER PURCHASING THIS VEHICLE. THE PASSENGER AIRBAG WOULD RANDOMLY GO OFF, WHILE THE PASSENGER WAS SITTING IN THE SEAT. SHORTLY AFTER NOTICING THIS NISSAN PUT OUT A RECALL ON THIS VEHICLE. WE HAVE NOW TAKEN IT BACK TO THE DEALERSHIP 2 TIMES, AND ALTHOUGH THEY TOLD ME THE PROBLEM WAS FIXED, BOTH TIMES, IT CONTINUES TO EXIST. I HAVE SPOKEN TO NISSAN CORPORATE AROUND A DOZEN TIMES. THEY HAVE NO SENSE OF URGENCY, AND EACH CONVERSATION HAS TO HAPPEN 48 HOURS APART, FOR SOME STRANGE REASON. I AM STILL WAITING FOR ANOTHER CALLBACK SO A SPECIALIST CAN NOW COME TO LOOK AT MY VEHICLE. AN APPOINTMENT LIKE THIS TAKES A MORE THAN 4 WEEKS TO ARRANGE; AGAIN, NO URGENCY. EACH TIME THEY MAKE ME SCHEDULE SOMETHING, I HAVE TO TAKE A DAY OFF OF WORK, BECAUSE THEY CANNOT ACCOMMODATE EVENING SCHEDULES. I HAVE EXPRESSED MY CONCERN OVER THE DANGERS WITH THIS ISSUE, YET IT SEEMS AS THOUGH NISSAN DOES NOT CARE. QUITE FRANKLY, I AM NERVOUS TO HAVE PEOPLE IN THE PASSENGER SEAT OF MY VEHICLE. IT IS A BIT STRANGE TO HAVE MY WIFE SIT IN THE BACK SEAT, BUT THIS BEATS HAVING TO WORRY ABOUT DANGERS OF SITTING IN THE FRONT SEAT. *TR

PASSENGER SIDE AIR BAG LIGHT COMES ON WHEN AN ADULT IS IN THE SEAT. I HAD IT CHECKED AT DEALER AND NO PROBLEM FOUND. THEY STATE IT IS NORMAL. *TR

TL* THE CONTACT OWNS A 2013 NISSAN SENTRA. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED EVEN AFTER THE PASSENGER SEAT WAS OCCUPIED. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V069000 (AIR BAGS). THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE ODS SENSORS AND PERFORMED A SOFTWARE UPDATE. HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

THE PASSENGER AIRBAG IS DEACTIVATED LIGHT COMES ON RANDOMLY. I TOOK THE CAR TO THE DEALER FOR A RECALL ON THIS MATTER. AFTER THE SOFTWARE UPGRADE, THE LIGHT SHOWING THE PASSENGER AIRBAG DEACTIVATED STARTED COMING ON RANDOMLY. SOMETIMES WITH PEOPLE SITTING IN THE SEAT IT WOULD ALSO COME ON. I TOOK IT TO THE DEALER THE OTHER DAY AND THE SERVICE MANAGER SAID HE CALIBRATED IT SHOULDN'T HAPPEN ANYMORE. TWO DAYS LATER IT CAME ON AGAIN.. WITH ALL THE PROBLEMS WITH AIRBAGS, THIS IS VERY SCARY. EVEN IF THE LIGHT STOPS COMING ON, HOW WILL I KNOW IF IT IS REALLY FIXED. *TR

I WAS HIT ON THE PASSENGER SIDE AND WHEN THE AIR BAGS CAME OUT IT HIT MY WRIST AND BROKE IT IN HALF. *TR

THE SENTRA HAS A LIGHT ON THE DASHBOARD THAT ALERTS THE DRIVER IF THE PASSENGER AIRBAG IS DISABLED. THIS LIGHT ON MY SENTRA WILL SOMETIMES COME ON EVEN THOUGH A 150 POUND PERSON IS SITTING IN THE PASSENGER SEAT. INITIALLY I WAS ABLE TO GET THE LIGHT TO TURN OFF BY BRAKING FAST. A FEW NIGHTS AGO, I COULD NOT GET THE LIGHT TO TURN OFF FOR A 20 MINUTE DRIVE EVEN THOUGH A 150 POUND PERSON IS SITTING IN THE SEAT. PER NISSAN, THE AIR BAG IS PROVIDING NO CODES FOR THIS ISSUE AND UNLESS I CAN RECREATE IT THERE IS NOTHING THEY CAN DO. I HAVE CONTACTED NISSAN CUSTOMER SERVICE AND WAS TOLD TO VIDEO TAPE THE LIGHT, GO TO A DIFFERENT DEALER WHO CAN THEN READ THE CODES OF WHICH THERE ARE NOT ANY OR TO TRADE IN THE VEHICLE. I AM CONCERNED THAT THE AIR BAG WILL NOT PROPERLY DEPLOY IN A FRONT END COLLISION. *TR

A COUPLE OF WEEKS AFTER I PURCHASE THE CAR, I NOTICE THAT THE LIGHT KEPT COMING ON WEATHER SOMEONE WAS SEATING THERE OR NOT. I GOT A RECALL NOTICE IN THE MAIL AND I TOOK MY CAR IN FOR INSPECTION TO THE DEALER. AFTER THAT THEY LIGHT STILL KEPT COMING ON. I TOOK IT BACK AGAIN ONE MORE TIME AND THEY GENTLEMEN SAID THAT EVERYTHING LOOK GOOD. WELL UP TO THIS DATE, THE LIGHT IS STILL COMING ON WEATHER SOMEONE IS SEATING IN THE PASSENGER SEAT OR NOT. I DON'T KNOW WHAT TO DO, BECAUSE I'VE ALREADY TAKEN IT BACK TWICE AND THEY KEEP TELLING ME THAT EVERYTHING IS OKAY. I FEAR FOR MY PASSENGER WHEN I HAVE THEM IN MY CAR. PLEASE HELP ME OUT. *TR

AIR BAG LIGHT TURN ON EVEN THOUGH IT WAS OCCUPIED. IT IS NOT FUNCTIONING THE RIGHT WAY. 4 OR 5 MONTHS AGO I RECEIVED A LETTER BY MAIL IN REGARDS A RECALL ON VEHICLE. I TOOK IT TO THE NEAREST NISSAN DEALERSHIP FOR AN INSPECTION AND A COMPUTER RESET. EVERYTHING WAS GOING FINE UNTIL 8/14 ON A FRIDAY NIGHT WE WERE GOING TO A FAMILY REUNION. MY HUSBAND WAS DRIVING AS I WAS ON THE PASSENGER SEAT. WE NOTICED THE AIR BAG LIGHT TURN ON AGAIN. I WOULD LIKE TO KNOW WHAT WILL BE THE NEXT STEP TO TAKE? SHOULD I TAKE IT BACK TO THE DEALERSHIP? *TR

THE VEHICLE WAS PURCHASED 7/2013 ALMOST IMMEDIATELY BEGAN HAVE THE PASSENGER'S AIRBAG PROBLEMS. INDICATE AIRBAG WAS OFF WHILE A PASSENGER WAS IN THE SEAT. DEALER COULD NOT DETECT A N ERROR CODE SO NO REPAIR WAS MADE. MY VEHICLE WASN'T INCLUDE IN RECALL CAMPAIGN 13V06900. THE PROBLEM CONTINUED DEALER AGAIN COULD NOT FIND ANY PROBLEMS OR ERROR CODES. VEHICLE WAS RECALLED AS A RESULT OF RECALL CAMPAIGN 14V13800. AFTER THE SOFTWARE UPDATE WAS COMPLETED THE PROBLEM CONTINUED. THE PROBLEM WAS VIDEO TAPED BY CELL PHONE. DEALER HAS VEHICLE NOW . A LOANER CAR OF THE SAME YEAR MAKE AND MODEL WAS PROVIDE. DEALER ASKED US TO RECREATE THE PROBLEM. THE PROBLEM WAS RECREATED AND VIDEO TAPED. WHEN AN ADULT IS SITTING IN THE PASSENGERS SEAT DASH LIGHT INDICATES AIRBAG FOR FRONT SEAT PASSENGER IS OFF. *TR

TL* THE CONTACT OWNS A 2013 NISSAN SENTRA. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE FRONT PASSENGER'S SIDE AIR BAG OFF WARNING LIGHT REMAINED ILLUMINATED. THE FAILURE OCCURRED WHEN THE FRONT PASSENGER'S SEAT WAS OCCUPIED. THE VEHICLE WAS RECENTLY REPAIRED UNDER THE NHTSA CAMPAIGN NUMBER: 14V138000 (AIR BAGS , ELECTRICAL SYSTEM). THE FAILURE ONLY OCCURRED AFTER THE REMEDY WAS PERFORMED ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE WAS MILEAGE WAS 19,465.

I HAVE RECEIVED NISSAN RECALL # 14V-138. I HAVE STOPPED BY TO NISSAN SERVICE CENTER AT PREMIER NISSAN, FREMONT. THEY HAVE CONFIRMED THAT OCS SOFTWARE HAS BEEN SUCCESSFULLY REPROGRAMMED TO REDUCE THE POTENTIAL FOR CLASSIFYING THE SEAT AS EMPTY. BUT AFTER RUNNING THE RUN FEW MORE WEEKS, I HAVE SEEN THE SAME SIGNAL SHOWING IN MY DASHBOARD. 'PASS AIR BAG OFF' ALTHOUGH AT THAT TIME CO-PASSENGER WAS SITTING IN THE PASSENGER SEAT. ITS COMING FREQUENTLY. BUT NOT ALL THE TIME. *TR

TL* THE CONTACT OWNS A 2013 NISSAN SENTRA. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE CONTACT WAS ADVISED THAT THERE WERE NO FAILURES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

PASSENGER AIRBAG SENSOR DOES NOT DETECT PASSENGER, AIRBAG LIGHT WOULD SPORADICALLY COME ON DURING A TRIP INDICATING THE PASSENGER AIRBAG HAS BEEN DEACTIVATED. VEHICLE WAS TAKEN TO NISSAN DEALER FOR RECALL WORK TO BE PERFORMED FOR THE SAME ISSUE. THE SAME ISSUE AROSE AGAIN WITHIN A COUPLE OF WEEKS AND I TOOK THE CAR BACK TO NISSAN TO CHECK THE PROBLEM. THE SERVICE REPRESENTATIVE TOLD ME THAT IT MAY BE THAT I OR MY PASSENGER MAY NOT WEIGH ENOUGH FOR THE VEHICLE TO DETECT US IN THE SEAT OR IT COULD BE THE WAY THE PASSENGER SAT. I EXPLAINED TO THEM THAT WHEN THE INCIDENT OCCURS, WE CONFIRM PASSENGER IS SEATED PROPERLY AND OUR WEIGHT WAS NOT A PROBLEM WHEN WE HAVE BEEN SEATED AS PASSENGERS IN OTHER SIMILARLY EQUIPPED VEHICLES I HAVE DRIVEN OR RIDDEN IN. AFTER PERSISTING THEY DO SOMETHING ABOUT THIS SAFETY ISSUE, THEY WENT AHEAD AND TOLD ME THEY REPLACED A SENSOR IN THE SEAT. A COUPLE OF WEEKS AFTER THAT I AM STILL HAVING THE SAME PROBLEM WITH THE PASSENGER AIRBAG DEACTIVATING AT RANDOM TIMES WHILE THE PASSENGER SEAT IS OCCUPIED. I HAVE GONE BACK TO NISSAN AND THEY KEEP TELLING ME THEY CAN FIND NOTHING WRONG EVERY TIME. I AM VERY CONCERNED AS THIS PRESENTS A SERIOUS SAFETY RISK THAT MAY CAUSE THE VEHICLE TO MALFUNCTION IN THE EVENT OF A COLLISION. *TR

I JUST RECEIVED A LETTER THAT THERE'S A RECALL ON MY CAR.... ITS THE PASSENGER AIR BAG, WHEN I PURCHASED THIS VEHICLE I ASKED FOR A SAFE SPACIOUS CAR FOR MY FOUR BOYS AND I.... THEY GAVE ME THE NISSAN SENTRA... AND NOW I DON'T FEEL SO SAFE ANYMORE DO TO THE FACT THAT MY 10 YR OLD DRIVES IN THE PASSENGER SEAT! EVEN IF I TAKE IT TO THE DEALER SO THEY CAN FIX THE PROBLEM I WONT FEEL SAFE ANYMORE... WHAT CAN I DO? *TR

TL* THE CONTACT OWNS A 2013 NISSAN SENTRA. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V138000 (AIR BAGS , ELECTRICAL SYSTEM) HOWEVER, THE REMEDY DID NOT RECTIFY THE FAILURE. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIR BAG WARNING LIGHT CONTINUED TO REMAIN ILLUMINATED WHEN AN OCCUPANT WAS SEATED. THE DEALER EXPLAINED THAT THE VEHICLE WAS FUNCTIONING NORMALLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 18,918. UPDATED 08/28/14*LJ