2021 Nissan Sentra Steering
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
Electric steering rack has play and causes violent shaking. Huge safety risk as this could have complete failure and cause accidents. Vehicle started showing symptoms at 68,000 miles and after reading separate forums, many others have experienced these same issues. No warning lights appear on the dash and no inspection by safety highway patrol. This is a serious issue especially given I do not appear to be the only person experiencing this. The steering and suspension seem to be a common issue on this call given the recall on the tie rods.
The contact owned a 2021 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) through mail and email and would like to be removed from the recall distribution list because the vehicle was totaled. The dealer and the manufacturer were contacted.
The contact owns a 2021 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
When turning the steering wheel, it make a squeaky noise
The contact owns a 2021 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 70 MPH, there was an abnormal vibration coming from the steering wheel. The contact stated that the brake pedal was depressed, and the vibration was felt through the brake pedal. The contact was not aware of any warning lights being illuminated. The contact stated that the failure was intermittent but had since become a recurring failure at speeds above 50 MPH. The failure mileage was approximately 55,000. VIN tool confirms parts not available.
The contact owns a 2021 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
This is pertaining to my earlier complaint on August 2, 2023. My Tire rod and rack and pinion broke when I lost control of steering and bumbed a curb. The dealership refused to used manufacture warranty because they said I had an impact to something, I only hit a few potholes during the Winter months then they told me I had to go through my auto insurance company. Once I filed a claim with my insurance; the service manager insisted me letting them take the claim. While my car was waiting to be repaired ; the tire rod recall (Campaign Number: 23V581000) was announced on my car and the dealership told me that the recall was not the caused of me loosing control of steering. The dealership had my car for over 60 days repairing my car and Nissan N.A is refusing to reimburse me because they said I had an impact to something and it was not caused by the recall.
The contact owns a 2021 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the brakes independently activated as if there was an object in front of the vehicle. No warning lights were illuminated. The vehicle was taken to two different dealers where it was diagnosed; however, the cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to take the vehicle to a dealer for assistance. The failure mileage was approximately 200. VIN tool confirms parts not available.
The contact owns a 2021 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the steering wheel started to shake. The power steering warning light and the collision warning light was illuminated. The vehicle was taken to the dealer however, the contact had not yet been informed of the diagnostic result. The contact was informed that the parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and confirmed that parts were not yet available. The contact was provided a case number. The failure mileage was approximately 40,000. VIN tool confirms parts not available.
The contact owns a 2021 Nissan Sentra. The contact stated while driving 30 MPH and pulling out of a parking lot on a leveled road surface, the vehicle hit a pothole, and upon attempting to make a turn, the vehicle made a popping sound and the front passenger's side wheel seized. The contact was able to pull to the side of the road. The contact stated that while a bystander was inspecting the front passenger's side wheel, a piece of the tie rod fell onto the ground. The vehicle was towed to an independent mechanic, where it was diagnosed that the tie rod had fractured. The vehicle was not repaired. The contact became aware that the VIN was included in NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The dealer and a second dealer, Kraft Nissan (3277 Mahan Dr, Tallahassee, FL 32308) were contacted. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 69,661.
The contact owns a 2021 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
I brought this car in January 2023. I was driving on a residential street and after I made a left turn, I loss control of the steering because the tire rods had broke on the right side. I could have gotten into a serious accident; but luckily I only hit the curb. Please the attached picture. This happened on 7/30/23
2021 NISSAN SENTRA. CONSUMER WRITES IN REGARD TO NHSTA SAFETY RECALL 21V-461. THE CONSUMER STATED HER GRANDDAUGHTER WAS DRIVING THE VEHICLE, WHILE MERGING INTO TRAFFIC, STEERING WENT OUT CAUSING AN ACCIDENT.
The contact owns a 2021 Nissan Sentra. The contact stated that while turning the steering wheel in either direction, a crackling type noise was present coming from the steering column and the wheel would not immediately turn. The vehicle was taken to the local dealer who diagnosed that the steering box needed to be replaced. The vehicle was not yet repaired. The manufacturer was also notified of the failure. The failure mileage was 33,000.
bent tie rod condition impaired the driver's ability to steer the vehicle
While driving in the center lane at approximately 40 mph, I heard a loud snap, and immediately lost the ability to steer the vehicle. The vehicle went hard right into the outside lane, I started applying the brakes and brought the vehicle to a stop against the outside curb. The front wheel on the right passenger side had moved forward about 8 inches and pushed the front bumper forward, which had locked up that wheel. The tie rod broke, had I been driving faster or had there been a vehicle beside me, there would have been a major crash. Had this happened at highway speed it could have been fatal. The car had never encountered a pothole, a speed bump or anything else that could have contributed to this. Clearly a manufacturing defect. Any defect that causes a complete loss of the ability to steer has to be the most dangerous defects.
The contact owns a 2021 Nissan Sentra. The contact stated while driving approximately 50 MPH, the contact heard a noise coming from underneath the steering wheel. The contact then lost control of the vehicle momentarily during a rainstorm. The contact was able to regain control of the vehicle. The contact stated that the AEB warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed but was not repaired. The manufacturer was informed of the failure and told the contact that they were unable to assist. The failure mileage was approximately 4,000. The VIN was not available.
The contact owned a 2021 Nissan Sentra. The contact stated their daughter was driving at 30 mph, when the driver was merging into a lane when the driver heard an unidentified noise and lost control of the vehicle, and crashed into a telephone pole. The air bags did deploy. The driver had a laceration and bruise and swelling in the left knee. The driver declined medical treatment at the scene. A police report was filed. The vehicle was towed to a tow yard where it was later deemed as a totaled loss. The manufacturer was made aware of the failure. The failure mileage was unknown.
The contact owns a 2021 Nissan Sentra. The contact stated while driving 20 MPH, she heard an abnormal bumping sound coming from underneath the vehicle and the steering wheel became difficult to maneuver, causing the contact to almost lose control of the vehicle. The contact did not recall whether there were any warning lights illuminated. The contact was able to veer to the side of the road and replaced the flat tire with the assistance of the towing company. Then, the contact drove to her residence. The vehicle was taken to the dealer who diagnosed that the passenger’s side front tire and the passenger’s side rear tire needed to be replaced. The contact stated that the tires were replaced. The contact received notification of NHTSA Campaign Number: 21V461000 (Steering) and the vehicle was taken to the dealer for the recall repair. The vehicle was repaired. The manufacturer was made aware of the failure but did not provide any assistance. The approximate failure mileage was 474.
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Quick Summary
The 2021 Nissan Sentra has 21 Steering complaints on file. 3 crashes have been reported. Review the timeline above for detailed owner experiences.