2007 Nissan Versa Suspension

THE FRONT COIL SPRING BROKE IN TWO IMPALING MY FRONT PASSENGER SIDE TIRE AND LOCKING UP MY FRONT END RESULTING IN A LOSE OF CONTROL WHILE DRIVING. AFTER HAVING MY VEHICLE TOWED AND REPAIRED I LEARNED OF A RECALL BY NISSAN WHICH I HAD NO PRIOR KNOWLEDGE OF BECAUSE I WAS NEVER NOTIFIED UNTIL AFTER THE INCIDENT. NISSAN HAS REPEATEDLY DENIED TO REIMBURSE ME FOR REPAIRS IN DIRECT VIOLATION NUMEROUS SECTIONS OF 49CFR PART 573.13

REPLACEMENT SHOCKS DISTRIBUTED BY THE DEALER FOR A PRIOR RECALL ARE LEAKING.

AFTER DRIVING ON THE HIGHWAY WE PARKED THE CAR. WE NOTICED A PORTION OF BROKEN COIL SPRING LYING UNDER THE FRONT PASSENGER TIRE. AFTER INVESTIGATION WE FOUND THIS WAS A PORTION OF THE BOTTOM OF THE FRONT SUSPENSION COIL. I CHECKED THE FRONT DRIVER SIDE AND FOUND THE BOTTOM OF THE COIL IS BROKEN, BUT HAS NOT YET FALLEN FROM THE SUSPENSION MOUNT. I CHECKED THE NHTSA SITE AND LEARNED THERE WAS A RECALL FOR THE FRONT COILS (NHTSA RECALL 15V-573). I CALLED NISSAN AND THEY TOLD ME THIS RECALL DOES NOT APPLY TO OUR VIN, IT IS LIMITED TO CARS SOLD/REGISTERED ON THE EAST COAST. THIS CAR AS ORIGINALLY IN CA, THEN WENT TO WA, THEN GERMANY BEFORE IT WAS RECENTLY BROUGHT TO MD. THIS CAR HAS NOT BEEN IN AN ACCIDENT, NOR DRIVEN OVER ROUGH TERRAIN; SO IT IS HARD TO COMPREHEND HOW BOTH COILS WOULD HAVE CRACKED. THE NOTED RECALL DEFECT OF 'INSUFFICIENT CORROSION COATING' IT LISTED AS ONLY APPLICABLE TO EAST COAST CARS; BUT THIS INCIDENT SEEMS TO POINT TO IT BEING A BROADER MANUFACTURING DEFECT.

TL* THE CONTACT OWNS A 2007 NISSAN VERSA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER UNDER A RECALL FOR THE CLOCK SPRING; HOWEVER, THE CROSS MOUNT FRACTURED WHILE ATTEMPTING TO RETRIEVE THE CLOCK SPRING DUE TO CORROSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY WOULD NOT REPAIR THE VEHICLE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

I WAS DRIVING AT APPROXIMATELY 5-10 MPH ON A SLIGHT DOWNWARD SLOPE WHEN THE VEHICLE SUDDENLY MADE A LOUD NOISE, THE VEHICLE WAS JARRED, AND THE VEHICLE CAME TO AN ABRUPT STOP. AFTER EXITING THE VEHICLE, I FOUND THE FRONT PASSENGER TIRE HAD COME OFF FROM THE SUSPENSION, AND IT WAS MISALIGNED AND STICKING OUT AT AN ANGLE. IN ADDITION, THERE WERE SHATTERED PIECES OF VEHICLE PARTS ON THE GROUND. THE VEHICLE WAS RESTING ONLY ON THREE TIRES. LUCKILY THE VEHICLE STOPPED RATHER THAN ROLLING DOWN THE SLOPE AND COLLIDING WITH SEVERAL CARS AS WELL AS PEOPLE; HOWEVER, THE VEHICLE DID HAVE TO BE TOWED AS IT WAS NOT DRIVE-ABLE FOLLOWING THE INCIDENT. THE VEHICLE REQUIRED OVER $640 WORTH OF REPAIRS INCLUDING BUT NOT LIMITED TO THE CONTROL ARM, DRIVE AXLE AND SHAFT. SEVERAL MONTHS FOLLOWING THE INCIDENT, NISSAN OPENED A CAMPAIGN SPECIFICALLY FOR CORROSION OF THE FRONT COIL SPRINGS. THE VEHICLE HAD BEEN DRIVEN IN MICHIGAN FROM 2007 TO SUMMER 2012 WHERE THERE IS HEAVY SNOW AND SALT ON THE ROADS IN THE WINTER. FROM THE SUMMER 2012 TO NOW, THE VEHICLE HAS BEEN DRIVEN IN THE DC METRO AREA. I TOOK THE VEHICLE TO A NISSAN DEALERSHIP IN APRIL 2016 TO HAVE THE CAMPAIGN COMPLETED, WHICH WAS REPLACING THE FRONT COIL SPRINGS. UPON INSPECTION OF THE VEHICLE BY NISSAN, I WAS TOLD THAT NISSAN WAS UNABLE TO REPLACE SOLELY THE FRONT COIL SPRINGS BECAUSE THEY WERE UNABLE TO DISASSEMBLE OTHER PARTS NEEDED TO GET TO THE COIL SPRINGS DUE TO OTHER PARTS HAVING SIGNIFICANT DAMAGE FROM CORROSION (EX. STRUT, BEARING, MOUNT, ETC.). AS A RESULT, MULTIPLE PARTS (NOT JUST THE COIL SPRINGS) HAD TO BE REPLACED.

TL* THE CONTACT OWNS A 2007 NISSAN VERSA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE SUSPENSION. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR THE RECALL REPAIR APPOINTMENT AND A MECHANIC MADE A GENERAL STATEMENT THAT A FRONT END ALIGNMENT WAS NECESSARY BEFORE THE RECALL REPAIR WOULD BE COMPLETED. THE CONTACT WAS WAITING FOR A RESPONSE FROM THE MANUFACTURER TO DETERMINE THE SOLUTION TO REPAIR THE VEHICLE CONCERNING WHAT THE DEALER STATED. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

IN 2014, MY VERSA'S RF COIL SPRING FRACTURED. A LARGE PIECE OF IT ACTUALLY DETACHED AND FELL ONTO THE ROAD AS THE CAR WAS BEING DRIVEN OUT OF MY DRIVEWAY. I TOOK IT TO A PRIVATE GARAGE AND THE SPRING AND STRUT WERE REPLACED. IN FALL OF 2015 I RECEIVED THE RECALL NOTICE REGARDING THIS ISSUE. IN JANUARY 2016, I TOOK THE CAR TO CAPITAL NISSAN IN WILMINGTON, NC, WHERE I NOW LIVE, AND I WAS TOLD THAT IN ORDER FOR THE RECALL TO BE COMPLETED, I WOULD NEED TO PURCHASE A NEW RF AND LF STRUT OUT OF POCKET BECAUSE THE EXISTING STRUTS ARE FUSED BY CORROSION TO THE MOUNTS. MOREOVER, I WAS TOLD BY THE NISSAN RECALL CENTER THAT I COULD NOT BE REIMBURSED FOR THE REPAIRS I ALREADY HAD COMPLETED UNTIL I HAD THE RECALL WORK COMPLETED. SO, I AM BEING HELD HOSTAGE BY NISSAN. THEY WON'T MAKE GOOD THE REPAIRS THAT THE RECALL FORCES THEM TO MAKE UNLESS I PAY THEM MORE MONEY AND THEY WON'T REIMBURSE ME FOR REPAIRS ALREADY MADE BY ME THAT WERE NECESSITATED BY THE DEFECT THAT LED TO THE RECALL. THIS DOES NOT SEEM RIGHT TO ME AND I AM APPEALING TO YOU FOR REDRESS. I HOPE YOU CAN HELP ME. I DON'T THINK YOUR RECALL WENT FAR ENOUGH, BY THE WAY. LATER IN THE SUMMER OF 2014, THE REPAIR FACILITY TO WHICH I HAD TAKEN THE VERSA FOR THE STRUT WAS INSPECTING MY CAR AND INFORMED ME THAT THE CROSSMEMBER FOR THE AUTOMATIC TRANSMISSION, AS WELL AS THE LOWER RIGHT CONTROL ARM, WERE CORRODED TO THE POINT OF FAILURE AND NEEDED TO BE REPLACED. I COULDN'T BELIEVE THAT THE WORKMANSHIP ON THIS CAR COULD BE SO SHODDY THAT PARTS WOULD RUST OUT IN SUCH A WHOLESALE FASHION - NOT UNTIL I RECEIVED THE RECALL NOTICE. THAT REPAIR COST ME AN ADDITIONAL $1600 (ROUGHLY, EXCLUDING TAX). I CAN PROVIDE YOU WITH INVOICES FOR THESE REPAIRS, IF IT WILL HELP YOU UNDERSTAND THE PROBLEM AND PERHAPS TAKE A CLOSER LOOK AT OTHERS' CORROSION-RELATED TROUBLES WITH THE NISSAN VERSA.

PULLING INTO DRIVEWAY HEARD A LOUD POP AND THE FRONT END WENT DOWN. FOUND THE FRONT PASSENGER SIDE TIRE FLAT AND A BROKEN SPRING ON THE GROUND BEHIND IT. WHEN THE DEALER WAS CALLED ABOUT COST TO FIX WE WERE TOLD IT IS UNDER RECALL. WE HAD NOT BEEN MADE AWARE OF THE RECALL AND THANKFULLY THIS DID NOT HAPPEN AT 70MPH SPEED. VERY CONCERNED FOR THOSE WHO ARE STILL DRIVING THESE UNAWARE OF THIS HAZARD.

TL* THE CONTACT OWNS A 2007 NISSAN VERSA. WHILE DRIVING 50 MPH, THERE WAS A LOUD CLANKING SOUND COMING FROM THE FRONT DRIVER SIDE TIRE. THE CONTACT PULLED OVER AND NOTICED THE COIL SPRING ON THE GROUND UNDER THE FRONT DRIVER SIDE TIRE. THE CONTACT IMMEDIATELY PICKED THE SPRING UP AND DROVE THE VEHICLE TO A LOCAL MECHANIC WHO STATED THAT THE FRONT DRIVER AND PASSENGER SIDE COIL SPRINGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V573000 (SUSPENSION) AND CONTACTED THE MANUFACTURER TO BE REIMBURSED FOR THE REPAIRS, BUT THE CLAIM WAS DENIED. THE FAILURE MILEAGE WAS 115,537.

TL* THE CONTACT OWNS A 2007 NISSAN VERSA. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT HEARD A LOUD BANG COMING FROM THE VEHICLE. THE VEHICLE BEGAN TO WOBBLE AND THERE WAS A RUBBING SOUND THAT WAS HEARD WHEN MAKING LEFT AND RIGHT TURNS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER'S SIDE COIL SPRING HAD FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,500. THE CONSUMER STATED THE NISSAN OFFERED TO REPLACE BOTH FRONT SPRINGS AT NO CHARGE AND REIMBURSE THE AMOUNT FOR WHAT WAS ALREADY REPAIRED. UPDATED 2/1/2016*JS *CN

TL* THE CONTACT OWNS A 2007 NISSAN VERSA. WHILE DRIVING 10 MPH, THE FRONT PASSENGER WHEEL DETACHED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE LOWER CONTROL ARM AND AXLE FRACTURED. AS A RESULT, BOTH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 61,800. MA 10/29/2015 *CN

FRONT LEFT COIL SPRING BROKE WHILE LEAVING PARKING SPOT; BROKEN SPRING CAME TO REST ON TIRE (DAMAGED). LOOKED ONLINE AND LO AND BEHOLD, VERSAS 2008-2010 ARE APPARENTLY BEING LOOKED AT FOR THIS. MINE IS A 2007, BUT I WANT TO PUT THIS OUT THERE SO OTHERS KNOW TO HAVE THEIRS CHECKED OUT. THANK GOD I WAS GOING 5MPH AS I PULLED OUT, NOT AT 70MPH.

COIL SPRING ON PASSENGER FRONT BROKE WHILE PULLING OUT OF PARKING LOT. BROKEN COIL RUBBING ON TIRE, BUT DID NOT PUNCTURE. COIL SPRING REPLACED. ON 03/12/2015 COIL SPRING ON DRIVER FRONT BROKE WHILE PULLING OUT OF DRIVEWAY. MILEAGE WAS 103124 AT TIME OF INCIDENT. BROKEN COIL DAMAGED STRUT SUCH THAT ENTIRE ASSEMBLY HAD TO BE REPLACED.

IN PULLING OUT OF MY DRIVEWAY IN REVERSE, THE FRONT COIL SPRING ON THE PASSENGER SIDE FRACTURED. THE DRIVEWAY HAD A BIT OF SNOW COVER, WHICH I DROVE THROUGH. MY MECHANIC ASSURED ME THAT LEVEL OF RESISTANCE SHOULD NOT HAVE CAUSED THE COIL TO FRACTURE, RATHER HE QUESTIONED WHETHER A DEFECT IN THE METALLURGY MIGHT HAVE CAUSED THE BREAK. HE EXAMINED THE DRIVER SIDE COIL AS WELL AND DETERMINED THAT IT ALSO WAS DEFECTIVE AND REPLACED BOTH. I APPEAR TO HAVE HAD THE SAME ISSUE AS OWNERS OF LATER MODEL VERSA CARS.

I OWN A 2007 NISSAN VERSA SL HATCHBACK. I AM THE SECOND OWNER. PURCHASED CAR WITH 78,000 MILES. CAR WAS PRE-INSPECTED BEFORE PURCHASE. MY CERTIFIED MASTER MECHANIC GAVE THE CAR VERY HIGH MARKS. AT AROUND THE 96450 MILEAGE MARK, I NOTICED A CREAKING SOUND WHEN TURNING STEERING WHEEL. MY MECHANIC INSPECTED IT AND DETERMINED MY LOWER RIGHT BALL JOINT NEEDED REPAIR. HE ALSO DETERMINED MY LEFT FRONT DRIVER COIL SPRING WAS BROKEN. I KEEP MY CAR IN VERY GOOD WORKING ORDER AND GENTLY DRIVE IT AROUND 10,000 MILES PER YEAR SINCE PURCHASING IT. NOT SURE WHY THESE TWO ITEMS MALFUNCTIONED. I HAVE NOTICED OTHER VERSA OWNERS ON THE INTERNET REPORTING SIMILAR PROBLEMS. THANKS FOR LOOKING INTO THIS.

WAS DRIVING DOWN THE STREET IN MY TOWN GOING AROUND 25 MPH WHEN IT SOUNDED AS THOUGH I HIT SOMETHING, BUT LOOKED BACK AND DIDN'T SEE ANYTHING. HEARD A POPPING NOISE WHEN I WOULD TURN RIGHT BUT THEN IT WENT AWAY, BUT THE CAR FELT FUNNY WHEN I DROVE IT, SO I TOOK IT INTO THE DEALER TO GET IT CHECKED OUT AND DISCOVERED THE PASSENGER SIDE HAS A BROKEN COIL SPRING. DID SOME RESEARCH AND DISCOVERED THIS IS A VERY COMMON ISSUE WITH THESE CARS, AND I LUCKED OUT SINCE MANY COIL SPRINGS, WHEN THEY BREAK, OFTEN TEAR APART THE TIRE, WHICH IF GOING AT HIGH SPEEDS COULD CAUSE A LOSS OF CONTROL OF THE VEHICLE AND CAUSE A POTENTIALLY SERIOUS/FATAL ACCIDENT. *TR

HEARD A CLUNK OF METAL FROM FRONT RIGHT. STOPPED THE CAR AND INSPECTED THE FRONT AND FOUND RIGHT FRONT SPRING HAD BROKEN. IF THE SPRING HAD FALLEN OFF THE PERCH THERE WOULD HAVE BEEN LOSS OF CONTROL! *TR

TL* THE CONTACT OWNS A 2007 NISSAN VERSA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH. THE CONTACT STATED THAT THE PASSENGER'S FRONT SIDE WHEEL FRACTURED WITHOUT WARNING AND THE AXLE WAS FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE CV AXLE AND THE LOWER RIGHT CONTROL ARM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED SHE EXPERIENCED THE SAME FAILURE ON THE DRIVER'S FRONT SIDE WHEEL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.

MY HUSBAND WAS BACKING OUR VERSA OUT OF THE DRIVEWAY WHEN HE HEARD A PIECE OF METAL HIT THE STREET AND THE FRONT PASSENGER SIDE OF THE VEHICLE SUNK DOWN. HE FOUND A U-SHAPED CHUNK OF METAL ON THE GROUND AFTER THE FRONT SUSPENSION COIL HAD CRACKED COMPLETELY CLEAN IN HALF. THE MECHANIC HAD TO REPLACE THE ENTIRE FRONT SUSPENSION SYSTEM AS IT APPEARED TO HAVE THE BEGINNINGS OF A CRACK IN THE COIL ON THE OTHER SIDE AS WELL. FORTUNATELY, IT DID NOT HAPPEN WHILE DRIVING AT ANY SPEED. THE MECHANIC SAID HE WAS SURPRISED THAT THE DEALER HAD THE PARTS IN STOCK, MAKING ME THINK THIS MIGHT BE A COMMON PROBLEM. I REPORTED THE PROBLEM TO NISSAN AS WELL. *TR

OUR DAUGHTER WAS PULLING OUT OF OUR DRIVEWAY WHEN SHE HEARD A LOUD POP AND THE RIGHT FRONT OF CAR NOSE DOWN . SHE THEN BACKED BACK INTO THE DRIVEWAY AND CALLED ME. WHEN I CAN HOME I JACKED THE FRONT PASSENGER SIDE UP AND REMOVED THE TIRE TO FIND COIL SPRING HAD BROKE AND CUT A GROVE IN THE SIDEWAY OF THE TIRE.I FOUND THE OTHER PART OF THE COIL SPRING LAYING OUT IN THE ROAD 10 FEET FROM OUR DRIVEWAY.WHILE I WAS WORKING ON THE CAR I ASKED MY DAUGHTER TO CALL THE NISSAN DEALER ABOUT REPAIR COST WHICH THEY DID CALL BACK WITH BUT SHE SAID THE SERVICEMAN NEVER ASKED WHAT HAD HAPPENED. THIS IS A PROBLEM AND A SAFETY ISSUE WHICH NEEDS TO BE ADDRESSED. *JS

WHILE DRIVING, MY RIGHT FRONT SUSPENSION FAILED; SPRING CUT INTO TIRE AND HAD TO BE REPLACED ALONG WITH BOTH FRONT COILS; I CHECKED THE COMPLAINT REGISTER ON THE NHTSA SITE AND NOTICED SEVERAL SIMILIAR INCIDENTS MAINLY INVOLVING THE RIGHT FRONT SPRINGS. MOST OCCUR UNDER LOW MILEAGE ON THE VEHICLES. IT WOULD APPEAR THAT A DEFECTIVE PART WAS INSTALLED THAT YEAR(2007) ON VERSA 1.8L VEHICLES. *TR

DURING A REGULAR SERVICING, IT WAS DISCOVERED THAT THE FRONT COIL SPRING (DRIVER SIDE) HAD BROKEN. IT APPEARED THAT IT HAD BEEN BROKEN FOR SOME TIME DUE TO THE RUST EVIDENT THROUGHOUT THE BROKEN PIECE. THE VEHICLE HAS ONLY 16K MILES OF LIGHT SUBURBAN DRIVING, SO I FEEL A DEFECTIVE PART MUST HAVE BEEN USED IN THE MANUFACTURE OF THIS CAR. *TR

TL* THE CONTACT OWNS A 2007 NISSAN VERSA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THERE WAS A LOUD NOISE HEARD FROM THE VEHICLE. THE CONTACT LATER DISCOVERED THAT THE FRONT PASSENGER'S SIDE COIL SPRING WAS FRACTURED. THE DEALER STATED THAT THE COIL SPRING NEEDED TO BE REPLACED BUT DID NOT PROVIDE A REASON AS TO WHY THE COIL SPRING FRACTURED WHILE THE VEHICLE WAS NOT IN MOTION. THE FAILURE MILEAGE WAS 23,389. THE VIN WAS NOT AVAILABLE.

MY HUSBAND WAS BACKING OUT OF THE GARAGE AND A PIECE OF THE SUSPENSION COIL (DRIVER SIDE FRONT) FELL OFF FOR NO REASON. MY FOUR YEAR OLD TWINS WERE IN THE BACK IN THEIR CAR SEATS. WE ARE CURRENTLY TOWING IT TO GET IT FIXED. WE CALLED A DEALERSHIP AND THEY SAID ONLY CERTAIN VEHICLES FROM THAT TIME PERIOD ARE COVERED FOR THIS DEFECT. THERE IS A NATIONAL TECHNICAL SERVICE BULLETIN ABOUT IT. OUR CAR IS NOT COVERED (DETERMINED BY DEALERSHIP BY VIN). I WOULD HATE TO THINK WHAT WOULD HAVE HAPPENED IF MY FAMILY WAS NOT IN THE DRIVEWAY BUT INSTEAD DRIVING DOWN THE ROAD WHEN THIS HAPPENED. *TR

BOTH FRONT SUSPENSION COILS BROKE. I HEARD, THEN SAW SOMETHING DROP OFF MY CAR. I WENT BACK FOR THE PART AND DROVE TO THE DEALERSHIP. IT WAS PART OF A SUSPENSION COIL. THEY PUT IT UP ON THE RACKS AND FOUND THAT BOTH FRONT COILS WERE BROKEN. THEY SAID THEY HAVE NEVER SEEN THIS ON ANY CAR BEFORE. IT SEEMS TO ME THERE HAS TO BE A DEFECT EITHER IN THE METAL USED TO MAKE THE COIL OR IN THE DESIGN. THE DEALERSHIP SAID THERE IS NO RECALL ISSUED FROM NISSAN ON THIS, BUT I WONDER IF IT IS SOMETHING THAT SHOULD BE INVESTIGATED IN CASE THERE IS A DEFECT. I WAS LUCKY BUT SOMEONE ELSE MIGHT BE HURT IF THE SUSPENSION IS FALLING APART. *TR