2010 Nissan Versa Suspension

PART OF METAL COIL SPRING FELL OFF AND CAR VEERED TO LEFT WHILE DRIVING. BROUGHT TO THE SHOP. THEY HAD TO REPLACE FRONT SHOCKS. STRUTS. COILS SPRINGS AND SWAY BAR.

WHEN DRIVING DOWN THE EXPRESSWAY I WENT OVER A BUMP IN THE ROAD AND THE DRIVER'S SIDE REAR COIL SPRING BROKE. APPROXIMATELY THE FIRST 1/2 TO 3/4 OF A ROTATION OF THE BOTTOM PART OF THE COIL SPRING BROKE OFF AND WAS SITTING LOOSE IN THE COIL SPRING POCKET ON THE REAR AXLE. THIS FAILURE APPEARS TO BE THE EXACT SAME AS THE PASSENGERS FRONT COIL SPRING WHEN IT FAILED BACK IN APPROX. JUNE 2015 WHICH I ALREADY REPORT (REFERENCE # 10726251). I HAVE SAVED ALL OF THE OLD SPRINGS (BROKEN AND NON BROKEN) WHEN I MADE THE REPAIRS WITH NEW PART SETS THAT I PURCHASED FROM NISSAN DEALER IN GRAND BLANC, MI.

FRONT DRIVER SIDE SUSPENSION COIL SPRING BROKE RUBBING 2 INCH GOUGE INTO TIRE.

MY WIFE WAS DRIVING THE 2010 NISSAN VERSA HATCHBACK ON A SECONDARY ROAD DOING LESS THEN 30 MPH WHEN SHE SUDDENLY HEARD A 'BANG' SOUND. SHE THEN CLAIMED SHE HEARD A SIMILAR SOUND WHEN MAKING LEFT HAND TURNS. WHEN SHE ASKED ME TO INSPECT THE VEHICLE I WAS SHOCKED TO SEE THAT THE DRIVER'S SIDE FRONT COIL SPRING HAD BROKEN IN TWO. THAT WAS THE LAST THING I EXPECTED TO SEE. THE 'SIMILAR' SOUND SHE HEARD WAS THE SOUND OF BROKEN SECTION OF COIL SPRING RATTLING AROUND THE REMAINING SPRING/STRUT ASSEMBLY. FORTUNATELY BECAUSE OF THE NATURE OF THE BREAK IT WAS CAPTIVE AND THERE WAS NO WAY FOR IT TO BECOME SUDDENLY SEPARATED FROM THE VEHICLE WHILE DRIVING. THIS COMPONENT ON A CAR SHOULD NEVER FAIL. HAD SHE BEEN DRIVING AT HIGHWAY SPEED SHE COULD HAVE BEEN KILLED. WE PAID $350 TO HAVE ONE SPRING REPLACED!!! I STILL HAVE THE BROKEN SPRING. THE MECHANIC SAVED IT FOR ME. I ALSO HAVE CLOSE UP PHOTOGRAPHS OF THE BROKEN SPRING THAT I AM MORE THEN WILLING TO PROVIDE TO ANY AGENCY INVESTIGATING THIS MATTER. NISSAN SHOULD OWN UP AND REPLACE THESE DEFECTIVE SPRINGS BEFORE SOMEONE IS KILLED.

TL* THE CONTACT OWNS A 2010 NISSAN VERSA. WHILE DRIVING APPROXIMATELY 10 MPH, THERE WAS A LOUD BANG AND THE VEHICLE STARTED SHAKING VIOLENTLY. THE CONTACT PULLED OVER AND DISCOVERED THAT THE FRONT DRIVER SIDE TIRE WAS BLOWN OUT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT CONTROL ARM FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.

DURING ROUTINE FRONT BRAKE PAD AND ROTOR REPLACEMENT I WAS INFORMED BY MY MECHANIC THAT ONE OF THE FRONT COIL SPRINGS WAS PHYSICALLY BROKEN. IT APPEARS TO HAVE SNAPPED AND IT WAS IN JEOPARDY OF POPPING OR PUNCTURING MY TIRE. THE MECHANIC WAS SHOCKED THAT THIS WOULD HAPPEN WITH SUCH LOW MILEAGE ON THE CAR (~25,900, 5 YEARS). HE CALLED NISSAN TO ASK ABOUT THE ISSUE AND THEY SAID IT WAS A COMMON PROBLEM. BOTH FRONT COIL SPRINGS WERE REPLACED. I DO RECALL DRIVING AROUND MAY 1, 2015 ON THE HIGHWAY AROUND 65 MPH AND HEARING A LOUD CLATTERING NOISE UNDER MY CAR BUT THOUGHT NOTHING OF IT AT THE TIME. THAT COULD HAVE BEEN WHEN THE COIL SPRING SNAPPED. ...UPDATED 09/22/15 *BF UPDATED 10/27/2017*CN

TL* THE CONTACT OWNS A 2010 NISSAN VERSA. WHILE THE VEHICLE WAS BEING INSPECTED, THE TECHNICIAN STATED THAT THE FRONT DRIVER SIDE COIL SPRING FRACTURED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

PASSENGERS FRONT COIL SPRING BROKE. APPROX. 1/2 OF FIRST COIL ON SPRING BROKE AT LOWER EDGE WHERE IT MATES TO FRONT STRUT. BROKEN COIL WAS DISCOVERED WHEN AUDIBLE SOUND COULD BE HEARD FROM FRONT SUSPENSION WHEN STARTING AND STOPPING OR TURNING LEFT WHEN COIL SPRING WOULD SHIFT ON STRUT.

TL* THE CONTACT OWNS A 2010 NISSAN VERSA. WHILE PARKED, A LOUD GUNSHOT SOUND EMITTED FROM THE VEHICLE AND DIRT COULD BE SEEN COMING FROM THE WHEEL WELL. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE COIL SPRING SNAPPED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE COIL SPRING WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 92,000.

IN MAY 2015 THE RIGHT SIDE FRONT SUSPENSION COIL SNAPPED. I HAD IT REPLACED AT A NISSAN DEALER AT A COST OF $270.26. ON OCT 22, 2015 THE LEFT SIDE FRONT SUSPENSION COIL SNAPPED. IT TOOK THE NISSAN DEALER NEARLY 2 WEEKS TO GET THE PART AND REPLACE IT, AT COST OF $401.93. THE CAR WAS SITTING IN A PARKING LOT THE FIRST TIME AND WAS SITTING IN MY DRIVEWAY THE 2ND TIME. THE BROKEN PART WAS FOUND ON THE GROUND AT THESE LOCATIONS.

TURNING INTO DRIVEWAY AND THE CAR MADE A LOUD POPPING NOISE. PASSENGER SIDE FRONT DROPPED SIGNIFICANTLY AND BEGAN RUBBING THE TIRE. CAR REPAIRS IN EXCESS OF $480 AND A TIRE REPLACEMENT. ALSO REQUIRED FOG LIGHT HOUSING DUE TO SEVERITY OF THE BREAK AND SUBSEQUENT DROP OF THE CAR ONTO THE TOP OF THE TIRE.

I HAVE NOT YET BEEN INVOLVED IN A CRASH AS A RESULT OF THIS PART, BUT I HAVE ALSO EXPERIENCED A CREAKING NOISE COMING FROM THE FRONT PASSENGER-SIDE SPRINGS IN MY 2010 NISSAN VERSA 1.8 SL AND I AM VERY WORRIED THAT SOMETHING SIMILAR TO WHAT OTHER VERSA OWNERS HAVE REPORTED IN THE CURRENT ONGOING INVESTIGATION WILL HAPPEN TO ME AND WOULD LIKE TO BE NOTIFIED OF ANY CHANGES IN THE INVESTIGATION. I HAVE HAD MY CAR IN THE SHOP MANY TIMES TO FIX SUSPENSION PROBLEMS THAT HAVE COST ME A FORTUNE AND I WANT TO KNOW THE MINUTE A REMEDY HAS BEEN MADE AVAILABLE FROM NISSAN. AGAIN, MY SUSPENSION HAS NOT YET COLLAPSED AS A RESULT OF THIS ISSUE, BUT THE CREAKING SOUND STARTED IN FEBRUARY AND HAS NOT YET BEEN FIXED DESPITE TWO SEPARATE TRIPS TO A NISSAN DEALERSHIP'S SERVICE CENTER.

I HAVE BEEN READING REPORTS ABOUT FRONT COIL SPRING FRACTURES AND NOW I AM AFRAID TO DRIVE MY CAR. IT WAS VERY HARD FOR ME TO SAVE TO BUY THIS CAR, I AM DISABLED AND ON A VERY LOW FIXED INCOME. I WAS SO PROUD OF IT AND NOW I DON'T KNOW WHAT TO DO. WILL YOU PAY TO FIX IT?

WHILE DRIVING MY VEHICLE AT A LOW RATE OF SPEED OVER A LOW PROFILE SPEED BUMP I HEARD A LOUD BANG AND MY CAR PROFILE DROPPED ON THE DRIVER'S SIDE WHILE THE PASSENGER SIDE REMAINED AT THE NORMAL HEIGHT. UPON FURTHER INSPECTION, IT WAS DETERMINED THAT THE COIL ON MY DRIVER'S SIDE STRUT POPPED OUT OF THE HOLDER SECURING IT AND BARELY MISSED SEVERING MY BRAKE LINE. AS A CONSEQUENCE, I NEEDED TO REPLACE THE ENTIRE STRUT ASSEMBLY ON THE DRIVER'S SIDE AND AS A PRECAUTION ALSO REPLACED THE PASSENGER SIDE. MOREOVER, THE SUSPENSE WHILE REPAIRED WITHIN A WEEKS TIME, REQUIRED THAT I NEEDED TO REPLACE TIRES DUE TO WEAR PATTERS CAUSED BY THE SUSPENSION ISSUE. SUCH TIRES WERE AT HALF LIFE, BUT REGARDLESS WERE CHANGED AS A PRECAUTION SINCE IT WAS WINTER TIME IN THE NORTHEAST. MY FATHER KEPT THE ENTIRE STRUT ASSEMBLY OF BOTH SIDES SHOULD YOU BE INTERESTED IN LOOKING AT THEM. I ALSO TOOK PHOTOS OF THE STRUT ASSEMBLY PRIOR TO THE REPAIR.

I SUBMITTED A COMPLAINT IN OCTOBER OF 2014 REGARDING MY FAILED FRONT END SUSPENSION. SUCH ISSUE HAS SINCE GENERATED A RECALL. THE MANUFACTURER RECEIVED THE SAME REPAIR DOCUMENTATION PROVIDED TO YOUR INVESTIGATOR. THEY WILL NOT CONSIDER MY REIMBURSEMENT REQUEST UNLESS I ALLOW A NISSAN SERVICE TECH TAKE MY FRONT END SUSPENSION APART AND RE-PERFORM THE REPAIR WORK COMPLETED BY A NON-NISSAN TECH IN OCTOBER. I AM ONLY REQUESTING REIMBURSEMENT OF PART COSTS AND NOT LABOR. I HAVE OFFERED TO ALLOW A NISSAN TECH TO INSPECT THE WORK, BUT THIS RESOLUTION HAS BEEN DEEM UNACCEPTABLE BY NISSAN. ESSENTIALLY, THEY PROTECT THEMSELVES AGAINST BEING RESPONSIBLE FOR REIMBURSEMENT DONE PRIOR TO RECALL UNLESS PERFORMED BY THEIR TECHNICIANS. IS THIS ENFORCEABLE? MORE IMPORTANTLY, THE COIL WAS THE ONLY PIECE OF THE SUSPENSION RECALLED DESPITE THE FACT THAT GASKETS WERE MISSING FROM THE ASSEMBLY WHICH LED TO METAL ON METAL CONTACT AND THEREFORE WEAKENED THE STRUT ASSEMBLY NOT THE ROAD SALT AS THEY INDICATE IN THEIR RECALL. DO I HAVE ANY RECOURSE? I WOULDN'T AUTHORIZE SUCH NONSENSE FOR A $ 139 REFUND BECAUSE IT JUST MAKES NO SENSE IN TERMS OF LOST TIME. STRUT 1 IMAGE IS THE FAILED STRUT ASSEMBLY. STRUT 2 IS THE FACTORY STRUT ASSEMBLY.

DRIVING OVER AN ORDINARY BUMP BROKE SPRING ON PASSENGER FRONT STRUT AT BOTTOM SIDE. CLANGING/RATTLING SOUND IS HEARD OVER BUMPS NOW. I CAN MOVE THE BROKEN PIECE WITH MY HAND.

I WAS READING A WEB SITE ABOUT VEHICLE COMPLAINTS AND THERE WAS 93 COMPLAINTS ABOUT THE FRONT COIL SPRINGS ON NISSAN VERSUS SNAPPING AND BLOWING OUT TIRES.I WENT OUT TO LOOK AT OUR 2010 NISSAN VERSA AND OUR FRONT PASSENGER SIDE COIL SPRING IS BROKEN.WITH THIS MANY COMPLAINTS THERE SHOULD BE A RECALL BEFORE SOMEONE IS KILLED.THIS IS DEFINITELY A MANUFACTURERS DEFECT WITH THAT MANY INCIDENTS.PLEASE LOOK INTO THIS AND GET BACK TO ME. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHILE BACKING OUT OF A PARKING SPACE A VERY LOUD BANG OCCURRED FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. UPON INSPECTION I NOTED THE SPRING HAD FRACTURED. REPAIR REQUIRED A NEW SPRING AND ALIGNMENT. LUCKY THE SPRING HELD UNTIL I COULD GET TO THE REPAIR SHOP AND DIDN'T RUIN THE TIRE, BUT TOTAL COST TO REPAIR WAS OVER $250. THE LEFT SPRING HAD BEEN REPLACED EARLIER THIS YEAR DUE TO A DEER HIT, OTHERWISE I MAY HAVE HAD TO HAVE BOTH REPLACED. LOOKING FOR A RECALL ON THIS, AS IT APPEARS TO BE A PERVASIVE ISSUE. MY REPAIR SHOP JUST HAD ANOTHER NISSAN VERSA IN LAST MONTH WITH THE SAME ISSUE.

THE SPRING IN THE DRIVER'S SIDE BROKE AS I WAS BACKING THE CAR OUT OF THE DRIVEWAY. I HEARD A LOUD NOISE AND THE FRONT DRIVER SIDE OF MY 2010 NISSAN VERSA DROPPED. WHEN I LOOKED AT THE WHEEL WELL, I COULD SEE THE BROKEN SPRING. I HAD THE CAR TOWED TO THE NISSAN DEALERSHIP FOR SERVICE. THE PASSENGER SIDE SPRING WAS ALSO DAMAGED: LARGE CHUNKS OF THE SPRING HAD BROKEN OFF, BUT THE SPRING HAD NOT BROKEN THROUGH YET. I ONLY HAVE 25,835 MILES ON THE CAR. I FOLLOW THE REGULAR MAINTENANCE SCHEDULE AT THE NISSAN DEALER. I AM SO THANKFUL THAT THIS HAPPENED ON THE DRIVEWAY AND THAT NO ONE WAS INJURED. *TR

I AM HAVING TO REPLACE MY FRONT-END SPRINGS IN 2010 NISSAN VERSA DUE TO THE DRIVER-SIDE SPRING BREAKING AND THE PASSENGER-SIDE BECOMING VERY WORN AND ABOUT TO BREAK. MY STRUTS AND OTHER PARTS OF THE SUSPENSION ARE FINE AND I HAVE NOT HAD TO REPLACE THOSE YET. SINCE I DON'T TOW ANYTHING OR PUT VERY HEAVY ITEMS IN MY CAR, I DON'T SEE WHY I SHOULD REPLACE MY SPRINGS OTHER THAN THAT PART BEING DEFECTIVE. SPRINGS USUALLY LAST THE LIFE OF THE CAR UNLESS YOU REGULARLY TOW, DRIVE ON DIRT ROADS, OR PUT HEAVY ITEMS IN THE CAR. I HAVE SEEN ONLINE THAT A NUMBER OF VERSA OWNERS ARE HAVING TO REPLACE THEIR SPRINGS DUE TO WEAR, WHICH SEEMS SUSPICIOUS. *TR

FRONT BROKEN COIL SPRINGS. WHEN I TOOK MY NISSAN VERSA 1.8 S HATCHBACK FOR A REGULAR OIL MAINTENANCE AND TIRE ROTATION THE MECHANIC TOLD ME BOTH COIL SPRINGS HAD SNAPPED AND BROKEN AND IN ALMOST THE EXACT SAME LOCATION ON THE BOTTOM COIL, MILEAGE ON MY CAR IS ON 33,400 MILES, AND 4 YEARS OLD. NOT SURE WHEN THE COILS WERE SNAPPED AND BROKEN. I SPOKE TO THE NISSAN DEALERSHIP AND THEY TOLD ME THAT I MIGHT HAVE DRIVEN VERY HARD OVER THE POT HOLES AND BROKE THEM MYSELF AND THEY ARE NOT FAULTY PARTS, WHICH SOUNDS VERY RIDICULOUS TO ME. THIS IS VERY UNUSUAL FOR A 4 YEAR OLD AND LESS MILEAGE CAR WOULD HAVE A BROKEN COILS. I HAVE RESEARCHED ON THE INTERNET AND SAW SEVERAL PEOPLE COMPLAINING ABOUT THE SAME SITUATION, HERE IS THE LINK TO THE DISCUSSION FORUMS. HTTP://WWW.NISSANVERSAFORUMS.COM/BRAKES-SUSPENSION/2743-BROKEN-COIL-SPRINGS.HTML. *TR

WHILE DRIVING ON A LEVEL ROADWAY AT A SPEED OF 45MPH I NOTICED A SHARP NOISE COME FROM THE FRONT END OF THE VEHICLE. JUST AFTER HEARING THIS NOISE I NOTICED THE TIRE MONITOR LIGHT ILLUMINATE. I DROVE TO A SAFE AREA AND SAW THAT THE DRIVER'S SIDE FRONT TIRE WAS COMPLETELY FLAT. I TOOK OFF THE FRONT TIRE AND NOTICED A LARGE PUNCTURE IN THE INSIDE SIDEWALL OF THE TIRE AND FIGURED I HAD RUN OVER A LARGE BOLT OR OTHER ITEM AND CAUGHT IT JUST RIGHT ON THE SIDEWALL. I PUT THE SPARE ON THE CAR AND CONTINUED TO DRIVE HOME. I NOTICED THAT THE FRONT OF THE CAR SEEMED TO HAVE SQUATTED SOMEWHAT AND THE CAR WAS EXHIBITING A SLIGHT PULL. UPON INSPECTION I FOUND THAT THE DRIVER'S SIDE COIL SPRING HAD SNAPPED IT TWO. THIS BROKEN SPRING HAD THEN PUNCTURED MY TIRE. FORTUNATELY IT DID NOT IMMEDIATELY CAUSE A BLOWOUT OF THE TIRE. I SEE NO REASON WHY THIS SPRING SHOULD HAVE BROKEN. I HAVE SINCE DISCOVERED THAT THIS VERY ISSUE APPEARS TO HAPPEN QUITE A BIT WITH THE NISSAN VERSA AND IS DOCUMENTED IN MANY INCIDENTS ON THE INTERNET. I AM OUTSIDE OF THE WARRANTY RANGE FOR THE VEHICLE AND WILL HAVE TO EAT THE COST OF THIS REPAIR. I FEEL THAT THIS FAILURE IS PROBABLY THE RESULT OF USING INFERIOR METAL IN THE MANUFACTURE OF THE SPRING. I HAVE NEVER OWNED ANOTHER CAR THAT HAD AN ISSUE LIKE THIS. THIS IS NOT A RUST PROBLEM EITHER. IT IS APPARENTLY METAL FATIGUE/FAILURE. WHAT WOULD HAPPEN AT HIGHWAY SPEEDS IF THE TIRE HAD BLOWN? WHO WOULD ACCEPT RESPONSIBILITY WHEN MY CHILDREN ARE IN THE CAR AND I AM IN AN ACCIDENT BECAUSE OF THIS? THERE WAS NO WARNING. HOW DO I CONTINUE TO DRIVE THIS CAR? I AM VERY DISAPPOINTED WITH NISSAN OVER THIS ISSUE. I DOUBT I WOULD BUY ANOTHER OF THEIR PRODUCT BECAUSE OF THIS. I FEEL THEY SHOULD TAKE RESPONSIBILITY FOR THEIR FAULTY PRODUCT. I HOPE BY MY SHARING MY EXPERIENCE I CAN KEEP OTHERS MORE INFORMED. *TR

DRIVING ON FREEWAY RAMP, CAR EXHIBITED AN AUDIBLE BANG. IMMEDIATELY FOLLOWING, THE CAR DROVE OKAY BUT HAD SLOPPY AND UNRESPONSIVE HANDLING. UPON EXAMINATION, THE COIL SPRING ON THE FRONT DRIVE SIDE BROKE IN HALF. LUCKILY IT JUST MISSED PUNCTURING THE TIRE. *TR

5/18/14 PULLING OUT OF A PARKING SPOT (IN REVERSE) HEARD A HORRIBLE NOISE (GRINDING/CRUNCHING) FRONT LEFT WHEEL. BROUGHT CAR DIRECTLY HOME, BUT EVERY POTHOLE HIT FELT LIKE THE CAR WAS HITTING THE ROAD. 5/20/14 BROUGHT CAR TO MECHANIC TO CHECK OUT FRONT END. WAS INFORMED THAT LEFT SUSPENSION COIL SPRING BROKE. I WAS FORTUNATE THAT IT DID NOT HAPPEN ON THE HIGHWAY OR DAMAGE STRUTS OR TIRE. NEEDED TO REPLACE BOTH COIL SPRINGS AT A COST OF $544.41. I FEEL THIS IS A DEFECT IN THE COIL SPRINGS. *TR

HEARD A LOUD SNAPPING OR CRACKING NOISE AND THEN THE FRONT PASSENGER SIDE OF CAR DROPPED DOWN. HAD TOWED TO LOCAL REPAIR FACILITY AND HAVE BEEN TOLD THAT THE SPRING COIL IN THE STRUT ASSEMBLY WAS BROKEN AND NEEDED TO BE REPLACED. THE CAR IS LESS THAN 4 YEARS OLD AND HAS ONLY 44,000 MILES ON IT. CALLED DEALER AND WAS TOLD THAT IT WAS OUT OF WARRANTY AND DID NOT COVER THIS. I DO NOT BELIEVE THIS PART SHOULD BREAK LIKE THIS AND HAVE BEEN READING THAT MANY PEOPLE HAVE COMPLAINED ABOUT THIS ON-LINE BUT NISSAN WILL NOT HELP. IF I HAD BEEN DRIVING ON THE HIGHWAY WHEN THIS HAPPENED IT COULD HAVE BEEN VERY DANGEROUS. *TR