2018 Ram 1500 FUEL SYSTEM, DIESEL

The contact owns a 2018 Ram 1500. The contact stated that while driving at 50 MPH, the vehicle was accelerating and decelerating unexpectedly. The check engine warning light was illuminated, and a message to shift to park(P) was displayed. The contact pulled to a safe location and parked and turned off the vehicle. The vehicle was towed to the dealer, where it was diagnosed and it was determined that the high-pressure fuel pump (HPFP) was fractured, causing metal shavings into the fuel system. The dealer determined that the high-pressure fuel pump (HPFP), the fuel rails, the fuel line, and the fuel injectors needed to be replaced. The dealer informed the contact that the failure was related to NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the parts to do the recall repair were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and a case was opened; however, no assistance was provided. The failure mileage was approximately 74,000. VIN tool confirms parts not available.

The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

2018 DODGE RAM 1500. CONSUMER WRITES IN REGARD TO PARTS BEING UNAVAILABLE TO PERFORM SAFETY RECALL.

The contact owns a 2018 Ram 1500. The contact stated while driving 50 MPH, the service electronic control warning light was illuminated and the vehicle went into Limp Mode. The contact was able to drive to his residence while experiencing the failure. The contact took the vehicle to a local dealer who was unable to determine the cause of the failure. The mechanic cleared the code. The vehicle was repaired; however, the failure was experienced three days later. The contact took the vehicle back to the dealer who was unable to determine the cause of the failure. The mechanic cleared the fault code and reset the computer. The vehicle was repaired but continued to experience failure again three days later. The contact took the vehicle back to the dealer for a third time and again the mechanic was unable to determine the cause of the failure but informed the contact that the vehicle needed to have the pressure checked. The dealer stated that the equipment to service the vehicle was not available to them. The vehicle was not repaired. The contact took the vehicle to a second local dealer: Baxter Chrysler Dodge Jeep Ram Papillion (14920 Crest Road, Omaha, NE 68138: (402) 819-6852) and was informed that the VIN was associated with NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The dealer also informed the contact that the turbo needed to be replaced. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The manufacturer had been informed of the failure. Parts distribution disconnect. The failure mileage was approximately 66,300.

The contact owns a 2018 Ram 1500. The contact stated that the vehicle was experiencing hard starts and was making abnormal sounds. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the failure was related to NHTSA Campaign Number: 22V406000 (Fuel System, Diesel). The contact stated that unknown parts were replaced; however, the failure recurred increasingly while driving. The contact stated that while her husband was driving 40-50 MPH, the vehicle stalled inadvertently. The check engine warning light was illuminated. The contact's husband was unable to veer to the side of the road. The contact's husband was able to restart the vehicle and drove to his residence. The vehicle was taken to the dealer. The vehicle was not repaired. The manufacturer was notified of the failure but did not provide any assistance. The failure mileage was approximately 65,000.

The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact then stated that while driving at an undisclosed speed, the vehicle lost motive power and stalled. Additionally, the contact stated that on multiple occasions while attempting to start the vehicle, the engine failed to turn over. The contact stated that a message appeared indicating an electronic fuel pressure failure. The vehicle was towed to the dealer where it was diagnosed that the EGR cooler, EGR valve, and exhaust manifold needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and offered to cover half of the cost, but the contact declined. The failure mileage was approximately 77,000.

2018 DODGE RAM. CONSUMER WRITES IN REGARDS TO ECO DIESEL EGR SAFETY RECALL. *LD THE CONSUMER STATED THE PARTS WERE NOT AVAILABLE TO COMPLETE THE RECALL REPAIR. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR.*JS