2015 Ram 2500 Electrical System

The contact owns a 2015 Ram 2500. The contact stated while the vehicle was parked, driving, or attempting to depress the brake pedal, the integrated trailer brake control failed to respond as intended while the trailer was hitched to the vehicle. The contact stated that an independent mechanic was contacted. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the integrated trailer brake control was not receiving adequate power, due to a faulty brake control not functioning as intended. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 207,000.

The blower motor for my air conditioner and heater is not working properly. The service company told me this is an ongoing issue with this model truck and I should file a complaint due to the number of incidents They are having with this vehicle with this problem. The service technician stated the computer box was full of corrosion from not being sealed properly from the factory. The service technician also stated that if the corrosion continues and the issue is not corrected, it could affect the entire ECM of my truck and my truck will not start.

RADIO FAILS TO STAY OPERATIONAL AFTER VEHICLE IS STARTED. IT WORKS WHILE THE KEY IS IN ACCESSORY POSITION, BUT DOES NOT WORK ONCE THE CAR IS STARTED. I AM ALSO UNABLE TO USE THE BACKUP CAMERA BECAUSE THE RADIO DOES NOT WORK. THAT IS A SAFETY ISSUE

THE NAVIGATION DOES NOT TRACK MY VEHICLE PROPERLY. THE KEY FOBS FAIL OVER 50% OF THE TIME. THE UCONNECT APPLICATION ON MY PHONE FAILS TO WORK OVER 50% OF THE TIME AND TRUCK WILL NOT START, LOCK OR UNLOCK. THE TRUCK SAYS THE KEY FOB LEFT THE VEHICLE WHEN IT IS STILL IN THE VEHICLE CAUSING A SAFETY CONCERN WHEN DRIVING. EVEN WITH NEW BATTERIES IN THE FOBS. THE UPDATES HAVE FAILED DIFFERENT TIMES DUE TO SOMETHING CALLED THE SIERRA BOLO WIRELESS CARD. THE MORE AND MORE I HAVE EXPLORED WHAT COULD BE THE ISSUE, THE MORE CASES LIKE THIS I SEE AND WONDERING WHY THERE IS NO RECALL ON IT. THIS STARTED TAKING PLACE AS SOON AS I PURCHASED IT IN THE FALL OF 2017.

BLOWER MOTOR WORK INTERMITTENTLY, STARTS AFTER DRIVING FOR 30 MINUTES OR MORE. *TR

TL* THE CONTACT OWNS A 2015 RAM 2500. THE CONTACT STATED WHILE DRIVING THE VEHICLE, THE ELECTRONIC VEHICLE INFORMATION CENTER MALFUNCTIONED AND THE DISPLAY SCREEN FROZE AND ONLY DISPLAYED THE VEHICLE'S SPEED. DUE TO THE FAILURE, THE DRIVER WAS UNABLE TO ACCESS OTHER SAFETY INFORMATION SUCH AS TIRE PRESSURE AND TOWING. ADDITIONALLY, THE HORN NO LONGER OPERATED AS DESIGNED. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE MANUFACTURER WAS CONTACTED. THE LOCAL DEALER WAS NOT YET NOTIFIED. THE FAILURE MILEAGE WAS 42,080.*DT*DT

I WENT OUT TO THE GARAGE AND STARTED THE TRUCK ON 2/19/2019 TO LEAVE ON VACATION. I DROVE APPROXIMATELY ONE MILE AND TURNED THE ENGINE OFF. UPON RETURNING TO THE TRUCK, THE ENGINE WOULD NOT START AND THE DASH SAID WRONG KEY FOB. WAITED 15 MINUTES NO START AND ONE HOUR LATER STILL WOULD NOT START HAD IT TOWED IN FOR SERVICE. THE DIAGNOSTIC TESTING SHOWED THE KEY FOB LOST CODE FOR THE IGNITION. CODE B1A7B-01 IGNM GENERAL ELECTRICAL FAILURE. THIS IS THE SECOND TIME THAT HAS HAPPENED TO THIS TRUCK. THE OTHER TIME WAS IN JULY, 2016. AT THAT TIME I WAS IN MY DRIVEWAY TRYING TO MOVE THE TRUCK WHEN THE DASH KEPT TELLING ME WRONG KEY FOB. SOMETIMES ONE KEY WOULD WORK AND THE OTHER KEY WOULDN'T AND VICE VERSA. I FINALLY GOT IT STARTED AND DROVE TO THE DEALER. THE KEY FOB LOST CODE FOR THE IGNITION WAS ALSO THE PROBLEM AT THAT TIME.

DRIVERS AND PASSENGER WINDOWS DO NOT RAISE OR LOWER BUT THE BACK SEAT WINDOWS ON BOTH SIDES RAISE AND LOWER FINE. THE OUTSIDE MIRRORS WILL NOT RETRACK AND THE RADIO DOES NOT TURN OFF WHEN THE KEY IS TURNED OFF AND REMOVED, EVEN IF TO GET OUT OF THE TRUCK AND USE THE REMOTE AND LOCK THE DOORS THE RADIO REMAINS ON, THE ONLY WAY TO TURN IT OFF IS USING RADIO KNOB TO TURN IT OFF. THE REMOTE START ONLY ALLOWS THE TRUCK TO RUN FOR 5 SECONDS THEN SHUTS THE ENGINE OFF. THIS TRUCK HAS A MIND OF IT SELF WITH THE DRIVER NOT BEING ABLE TO CONTROL THE FUNCTIONS. IT HAS BEEN SEEN BY DODGE MANY TIMES IN TEXAS AND NOW ARIZONA OVER A SPAN OF TWO YEARS.

WHEN I BUMPED THE IGNITION KEY WITH MY KNEE WHILE DRIVING 75 MPH ; THE ENGINE DIED. I HAD TO COME TO A COMPLETE STOP, PUT THE VEHICLE IN PARK, AND PRESS ON THE BRAKE TO RESTART THE ENGINE. I LOST POWER STEERING WHILE PULLING A LOAD IN HEAVY TRAFFIC.

WIRE HARNESS CHAFED CAUSING THE BCM TO SHORT OUT AND LOST USE OF FUEL GAUG.

EITHER FROM A COLD START OR WHILE STARTED AND IN PARK, BUT ALWAYS STATIONARY, THE GEAR SHIFT INDICATOR WILL INDICATE IN REVERSE, BUT THE TRUCK IS IN PARK. SO, NOW THE KEY CAN NOT BE TURNED OFF AND REMOVED NOR CAN THE KEY BE TURNED TO START THE ENGINE, AND THE GEAR SHIFT CAN NOT BE MOVED UNLESS THE OVER RIDE BUTTON IS PRESSED, BUT THE ENGINE CAN NOT STILL BE STARTED. IT WILL RESET AND BE ABLE TO BE STARTED AFTER A PERIOD OF TIME RANGING FROM AVERAGE OF 15 MINUTES TO ONE HOUR, I ONCE HAD TO HAVE THE TRUCK TOWED BECAUSE IT WOULD NOT RESET AFTER ABOUT 5 HOURS. THE TRUCK HAS BEEN TO THE DEALER 4 TIMES FOR THIS PROBLEM AND THE DEALER AS WELL AS CHRYSLER CAN NOT DUPLICATE THE PROBLEM AND STILL DENY THAT A PROBLEM LIKE THIS EXIST IN ANOTHER VEHICLE. I HAVE FILED THE LEMON LAW PAPER WORK AND WILL BEGIN THE PROCESS WITH IT.

TL* THE CONTACT OWNS A 2015 RAM 2500. WHILE DRIVING 65 MPH, THE INSTRUMENT PANEL LIGHTING FAILED TO ILLUMINATE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V799000(ELECTRICAL SYSTEM); HOWEVER, THE PART OR REMEDY FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,400. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE KEY AND THE IGNITION SWITCH ARE LOCATED SUCH THAT MY RIGHT KNEE CAN BUMP THE KEY IN THE IGNITION AND TURN THE VEHICLE OFF WHILE IT IS RUNNING... LIKE THE GM IGNITION ISSUE THAT CAUSED SUCH A STIR.... MY TRUCK HAD TURNED OFF ONCE ALREADY THIS WAY WHILE IT WAS RUNNING SINCE I BOUGHT THE TRUCK NEW ON JULY 22, 2015, I TOLD MY DEALER WHO SAID TO CALL RAM CUSTOMER CARE, WHICH I DID AND THEY JUST SAID THEY HAD NO RECALL NOTICE. ON 10/20/15 I CALLED THE LAW FIRM LIEFF CABRASER HEINMANN AND BERNSTEIN WHO REPRESENTED THE SAME ISSUE TO GM AND THEY SAID THEY COULD NOT DO ANYTHING WITH THE ISSUE SINCE THERE HAD BEEN NO DAMAGES ... YET.