27 complaints reported

2017 Ram 2500 VEHICLE SPEED CONTROL,SERVICE BRAKES

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
27
Crashes
0
Fires
1
Injuries
0

Complaint Timeline

Chronological view of owner reports

Jul 2026

This is in regards to Recall #C4B for the ABS/HCU failure on my 2017 RAM. This recall was issued over a year ago in November of 2024, but Stellantis has yet to DO ANYTHING and can't even tell us when a remedy will be available. I have asked my local dealership and get the same answer, NOTHING!!! The parts must be available, because the dealership told me that I could purchase the part from them and pay them to install it. But, I would have to then wait to get reimbursed from Stellantis once the recall is "remedied". Two problems with this; 1) I don't have the $1500+ to spend on this, and 2) I don't trust them to ever pay me back! But, this does tell me that they have the parts. Plus, they have no trouble making and selling new vehicles with parts that don't have this safety failure. Can you make them prioritize this recall and take car of the thousands of RAM trucks with this safety issue. BTW, last month my brother-in-law was driving my truck on I-25 through Denver, CO. He hit an icy spot and lost traction causing him to go into a 360 spin. God was looking over him because he did hit anything or anyone. THIS WOULD NOT HAVE HAPPENED IF THE TRACTION CONTROL SYSTEM WOULD HAVE BEEN WORKING. STELLANTIS CAME VERY CLOSE TO BEING RESPONSIBLE FOR HIS DEATH!!!

Type: Vehicle, Vehicle: 2017 RAM 2500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Nov 2025
Feb 2026

The HCU for my truck failed and was replaced 6/25/2021. It failed again 12/2024 but before it could be replaced a recal for the HCU came out with the warning "The loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning" Now the warning light keeps coming on and going off with the alarm sound as I drive. It also turns off the cruise control. This has been going on for well over a year with no date for a fix of something that can cause a crash without prior warning. There doesnt seem to be any urgency to fix something that can cause such a big problem. I have no choice other than to keep driving my truck hoping for the best. Any help with this is most appreciated. Thank you for your time, G. May

Type: Vehicle, Vehicle: 2017 RAM 2500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jun 2021
Jan 2026

While driving the anti-skid anti-lock failure light flashes with an audible warning. This has routinely been happening since early 2025, with the only local dealer advise is to rapidly depress the gas pedal with the key on (engine off). There’s been zero advancement to provide remedy to date. When I ask the dealer, he says “we haven’t been notified yet of parts being available. You’ll be notified when we get to okay. This is in reference to safety recall 24V-896.

Type: Vehicle, Vehicle: 2017 RAM 2500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2025
Dec 2025

ABS Module and or HCU finally quit working. Loss of cruise control, ESC (traction control), 4x4 and speed sensor not registering. Had now storm around the 1st of December and got stuck on road in front of house due to loss of traction control and 4x4 not engaging. Dealer had said 4x4 was working when they informed me the ABS module needed replacement. It currently at a private diesel repair shop and they confirmed the ABS module needs replacement. Currently awaiting a ship and repair service to see if the module will work and fix the loss of above. There were two warning lamps on the dash lit up. The ABS and Traction Control light. I am hoping that all I need is the module repaired and that I don’t need the HCU replaced. This is super frustrating because there is a recall on the parts but the dealer and the company are in no hurry to find a remedy for the issue.

Type: Vehicle, Vehicle: 2017 RAM 2500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2025
Sep 2024

The ABS warning lights comes on intermittently saying that the ABS braking system needs to be serviced. This appears to be can common defect with the Hydraulic Control Unit and Module on all 2017 to 2018 Dodge Ram trucks. With this defect the anti skid braking system does not work and the brakes are compromised. This happened at about 30,000 miles and the truck was already out of warranty. Dodge is stating that it will cost about $2,500 dollars to fix once Hydraulic Control Units become available. Apparently there is a nation wide back order.

Type: Vehicle, Vehicle: 2017 RAM 2500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2022
Aug 2024

ABS/HCU defect. Vehicle does not stop properly without ABS and parts arnt available. Warning chime will not clear and unsafe to drive.

Type: Vehicle, Vehicle: 2017 RAM 2500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2024
Jul 2024

HCU/ABS modules have failed for the second time in 50K miles. While using Cruise Control at highways speed (70mph) in heavy traffic the warning lines and chime came on. At the same instance the truck started slowing down dramatically. Almost causing us to get rear ended. It was like slamming on the brakes, but without brake lights to warn cars behind me. I finally figured out it caused the Cruise Control to kick out. Now I am having to listen to the constant chirping of the chime. It even chimes when the truck is not moving!!! Let me ask this question.... Why is it that long ago NHTSA required Anti-Lock Brakes on all cars to improve safety? Yet, when that system has a systemic problem of failure on these trucks, it's no longer a safety related problem? Makes zero sense!!! I purchased this truck with 99K miles on it. These modules went out once approximately 10K miles later. Now I have 154K miles and they have gone out again. FCA is selling replacement modules but they are the exact same failed design. They are not only not fixing the issue, they are knowingly selling parts that have systemic and reoccurring safety failures. This is legally called blatant negligence...

Type: Vehicle, Vehicle: 2017 RAM 2500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2024
Jul 2024

Service ABS comes on and off randomly. When cruising at highway speeds, it causes the random shutdown of cruise control when not expecting it. This is very dangerous. Dealer states parts are on back order for years and they also state that it won’t fix the issue long term anyways. How has this issue not resulted in a safety recall!? I’ve read that thousands are plagued with this same exact issue.

Type: Vehicle, Vehicle: 2017 RAM 2500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jul 2024
Apr 2024

ABS and traction control light came on intermittently at first, now they are constantly on. I have lost cruise control as a result.

Type: Vehicle, Vehicle: 2017 RAM 2500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Sep 2022
Apr 2024

Abs and tc light turn on ad off intermittently regardless of what mph driven. Constant audible warning sound. Dealer states known issues with abs system hydraulic contol unit with similar vehicles.

Type: Vehicle, Vehicle: 2017 RAM 2500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2022
Jan 2024

ABS light goes on and off. C0020-01-ABS code internal failure. Cruise control goes in and out when code comes on. Brake pedal inconsistent.No parts available to fix this concern.

Type: Vehicle, Vehicle: 2017 RAM 2500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Mar 2023
Dec 2023

No ABS function. Cruise control inoperative. Codes set for ABS module and ABS pump failure.

Type: Vehicle, Vehicle: 2017 RAM 2500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Sep 2022
Dec 2023

This has been going on since May of 2022 Every time I start my truck I get a warning that my ABS is not working and that my electronic braking needs to be serviced. While these lights are active, I have no ABS, traction control, or cruise control. After about 10 to 15 minutes of driving, the warnings go out. The lights sometimes will stay off for twenty to thirty minutes, but normally flash on between off and on at random intervals. I also noticed that I immediately loose ASB and traction control during emergency braking. The lack of ABS has recently caused me to lock up the wheels on wet concrete while towing a camper as a car cut me off to exit the highway. The lock-up caused the trailer to jack-knife, and nearly roll over an embankment. I

Type: Vehicle, Vehicle: 2017 RAM 2500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Aug 2023
Nov 2023

Abs warning lights going crazy kicks cruise control off and traction control and 4x4 stop working Constantly dinging and flashing don’t know if brakes will work or not

Type: Vehicle, Vehicle: 2017 RAM 2500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Nov 2023
Nov 2023

This started in May 2023, warning lights "Service Electronic Braking System", "Service Anti-Lock Brakes". It is an intermittent issue, cannot duplicate. Appears at random, with Cruise control on,, if the issue message appears the cruise control disables. This can go on for several minutes, then all of a sudden stop. Could resume minutes later. Again Random. Don't rely on your anti-lock brakes, not reliable, or vote of confidence. As of today's writing 11/18/23, appears to becoming worse. I believe eventually I will note have a braking system whatsoever. Unfortunately I don't trust my dealer, or any dealer at this point for a consensus.

Type: Vehicle, Vehicle: 2017 RAM 2500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Nov 2023
Oct 2023

The anti-lock and traction control light and service light came on shortly after purchase, this happened while towing a 10,000lb camper in the N. GA mountains. this was a challenging situation with that much weight pushing the truck and the brakes weren't working properly. After getting a code reader, I found out the HCU has been listed as a service problem. You try to find the part and there is a hold on releasing the part because the manufacture is having problems with the updated part, and they don't even offer the original part because of the defect on the original part, (part # 68143491AA) The replacement part is (68143491AB). Thankfully I grew up driving vehicles without modern ABS , If my wife would have been driving, or an inexperienced driver, this could have ended in a very, very bad situation. Why isn't there a safety recall on this vehicle? Why should the consumer have to pay for a KNOWN SAFETY ISSUE. just look at the posts on the internet. Even worse, you can't get the part to fix, every dealer that has the part listed says the part will not be released until February, and not until April for the public. ( but the website says they are in stock) You call to verify that the part is on hand and they said not until spring.

Type: Vehicle, Vehicle: 2017 RAM 2500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2023
Oct 2023

This is an ongoing problem and it appears to be affecting other owners of this vehicle as well. The code is C0020-001. The ABS/Traction control light comes on - a message to service the Anti-Lock braking system comes on - and the cruise control does not work. This happens intermittently sometimes 20 times in a minute, sometimes it's 20 times a day and sometimes I can go 2 or 3 days without it coming on at all. It's very frustrating and unnerving as the cruise control just drops out while you're driving which is not safe. The ABS also does not function with this issue. This issue needs to be addressed. Additionally there is a parts shortage for this repair most obviously because the parts are in short supply with everyone needing to make this repair. There are countless other people who are having this issue besides myself. Please issue a recall. This is not safe.

Type: Vehicle, Vehicle: 2017 RAM 2500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2021
Oct 2023

The ABS and traction control light are coming on and off and malfunctioning with a dinging bell alert. With a message that says service antilock brakes soon. On wet roads the steering seems off and brakes lock up. Very unsafe, The Ram dealer said the parts to fix are under engineering review and not available until February 2024. My truck is a 2017 Ram 2500 with19,850 miles. I bought the truck new

Type: Vehicle, Vehicle: 2017 RAM 2500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jun 2023
Oct 2023

First got an Service Antilock Brake System and Stability Control light. A couple days later, lost speedometer and park sense lights came on along with "Service Trailer Brakes", but I haven't had a trailer hooked up to this truck ever.

Type: Vehicle, Vehicle: 2017 RAM 2500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2023
Sep 2023

ABS and Traction Control warnings cycling on and off randomly. Warnings are off only for short periods and are on most of the time. Cruise control is not working when the warnings are on which causes a sudden unexpected drop in speed on the highway when a warning cycle occurs. Two dealers have advised that the unit is faulty in manufacture and design but no replacement parts are currently available. Unfortunately I am unable to replace the vehicle and must continue to drive it without these important safety features.

Type: Vehicle, Vehicle: 2017 RAM 2500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Feb 2023
Aug 2023

I have 2017 Dodge ram 2500.12/09/19 the anti lock brake system control and hcu module was replaced under warranty. Now august 2023 with 27,900 miles the same problem has occurred with the dealer recommending the ABS control module and HCU be replaced. the parts will not be avaiable until January 2024. If a Abs module failure is not serious what is. A check of the internet shows a tremendous amount of complaints of this issue. there is even a class action lawsuit in California. I have spoken with Ram Care and they dropped my case as soon as they found out the part was backordered until January. I have all the dealer documentaion if needed. Please look into this problem before crashes start occuring.

Type: Vehicle, Vehicle: 2017 RAM 2500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Aug 2023
Jun 2023

Cruise control quit working when towing my trailer with tractor loaded. Service antilock brake system and service electronic brake system messages and lights on dash showed. Would occur intermittently, then became more steady. Took to dealer today, 6/19/2023, and was told no part could be ordered to fix this. Dealer advised they do not have an answer/fix. May have by August 16. Seems a long time to wait for a brake system solution/fix.

Type: Vehicle, Vehicle: 2017 RAM 2500, Manufacturer: Chrysler (FCA US, LLC)
Incident: May 2023
Oct 2022

The ABS control module and the HCU has Failed twice on this truck resulting in loss of traction control, ABS and cruise control. The unit was replaced around 42,000 miles and then failed again at roughly 60,000 miles. Ram will not replace under warranty. the failure causes the abs and traction control light on the dash to come on and off constantly. it also shuts down cruise control. I believe it also causes excessive ware on the rear tires due to the traction control system not working properly. This is a major problem and judging by online repair forums there are many other people experiencing the same issues

Type: Vehicle, Vehicle: 2017 RAM 2500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2022
Jun 2022

At 30,076 miles, I began to receive 2 warning notifications in the truck’s instrument panel: “Service Electronic Braking System” and an amber ABS (Anti-lock Braking System) warning light. Both warnings include a loud audible warming when they illuminate, appear when driving the truck, but seem completely random in nature. Either or both notifications illuminate and the warning lights stay on for as little as a few seconds to as long as a minute. The frequency of the audible and visual warning lights is also random. On some driving trips, they may appear up to 6-7 times each minute. On other trips they may occur 2-3 times over several miles/minutes. driving/stopping on wet pavement could be problematic because the ABS, Cruise control, and built-in trailer brake controller ALL stop working when the warning lights come on. If hauling a very heavy trailer, and the trailer brake controller fails, then this could cause a fatal condition for not only the driver of the truck, but all those in the vicinity should a sudden slow down or stop be needed.

Type: Vehicle, Vehicle: 2017 RAM 2500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2022
Apr 2021

GENERAL ELECTRICAL FAILURE OF ABS AND CRUISE CONTROL AT 22, 275 MILES. HAD TO REPLACE BOTH THE HYDRAULIC CONTROL UNIT (PUMP) AND THE ELECTRONIC CONTROL UNIT. INTERMITTENT WARNING LIGHTS WHILE VEHICLE IN MOTION AND NO ABS OR CURISE CONTROL AVAILABLE.

Type: Vehicle, Vehicle: 2017 RAM 2500, Manufacturer: Chrysler (FCA US, LLC)
Incident: May 2021

Trend Over Time

Complaints by year

Quick Summary

The 2017 Ram 2500 has 27 VEHICLE SPEED CONTROL,SERVICE BRAKES complaints on file. Review the timeline above for detailed owner experiences.