2019 Ram 2500 UNKNOWN OR OTHER
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
The surface on the front dash has separated from the component underneath. It is bubbled up and no longer glued to the underneath dash piece. It does not currently block driver's view but it could completely separate in the future causing the driver not to be able to see out of the front windshield. This is a widely reported and complained about issue on-line, primarily on year models 2019 through 2021. RAM has refused to do anything about it and extended warranties refuse to cover it in most cases stating that "it is a trim component that is designed to wear out and be replaced at the owner's expense." I object to this assessment of a dash as no other vehicle I have owned in 40+ years has done this. And my vehicles are always garaged and well maintained.
On September 17th 2023 I was traveling on [XXX] W. Bound leaving Altamont pass coming down the grade entering Livermore, California traveling approximately 65 - 70 MPH in the far left lane when I experienced what the motor industries refer to as "Death Wobbles" it has since happened 2 times to date!! Luckily no one including my self was injured in the incident!!!! I spoke to a few other owners of a 2500 Ram truck the years vary between 2018 through 2020 and was told that this was a problem and there was a recall!!! I bought my truck used on 04/02/2022 with the odometer reading "37,947" with only one previous owner!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Major water leak under passenger dash. Turned and can hear water sloshing then it all dumps out on the floor while driving. Front carpet and mats are soaked. Rear windows also leak above both seats, visible water damage to the headliner.
The dealer is taking forever to perform this recall, States I am on a list. it will take 2 years to get my truck in to get fixed. And chrysler will not reimburse for replacement if done outside dealer.
2019 DODGE RAM. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 21V-880. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE CONSUMER WAS INFORMED THE PARTS WERE UNAVAILABLE.
Living in warmer climate area such as Central Valley in California the A/C does not blow cold enough to cool the cabin of the truck. My other vehicles I own all blow in the low to mid 30’s. The ram can’t get below 50 degrees which is very concerning when the outside temperature is 110+.
DEF SYSTEM FAILS IN COLD WEATHER AND A RESULT IS THE TRUCKS SPEED IS REDUCED TO 5MPH THIS CANT BE SAFE DRIVING DOWN A BUSY INTERSTATE.
GOING OVER BUMPS ON ROAD AROUND 25-40 MPH SOMETHING IN BACK. SOUNDS LIKE IT'S COMING FROM REAR SEATS MAKING A BANGING NOISE. SOME BELIEVE IT'S THE CAB MOUNTS. TOO SHORT OR SHORT BOLT OR SOMETHING.
THE A/C IN THIS VEHICLE IS INADEQUATE AT BEST. IF THE VEHICLE IS SUN SOAKED ON A HOT DAY, THE A/C STRUGGLES TO COOL THE VEHICLE CABIN, EVEN AFTER 40+ MINUTE DRIVE. THE FAN STAYS ON HIGH AND NEVER GETS THE CABIN TO THE SET TEMPERATURE, OR EVEN CLOSE. ON THESE DAYS, I ROUTINELY SWEAT THROUGH MY SHIRT BEFORE THE CABIN GETS ANYWHERE CLOSE TO COOL, AND THIS IS UNACCEPTABLE ON AN 80K VEHICLE. THE A/C IN THIS VEHICLE IS MUCH WORSE THAN IN THE 2016 RAM I PREVIOUSLY HAD. THIS VEHICLE HAS THE DUAL ZONE CLIMATE CONTROL AND IS GENERALLY SET TO 62 OR 64*, WHICH IS NEVER MET. THE CENTER DRIVER'S SIDE VENT TEMP SETTLES RIGHT AT 55* WHERE THE PASSENGER SIDE WILL SETTLE ON 47*. WHY IS THERE SUCH A SIGNIFICANT DIFFERENCE BETWEEN VENT TEMPERATURE AND WHY DOESN'T IT GET TO THE LOW 40'S LIKE EVERY OTHER MODERN VEHICLE I HAVE BEEN IN? WITH THE POOR COOLING, THE FAN CONSTANTLY RUNS AT HIGH SPEEDS IN AN ATTEMPT TO KEEP UP WITH THE COOLING REQUIREMENT, AND IN RETURN CAUSES EXCESS DRIVER FATIGUE. IN ADDITION, THE VEHICLE IS RUN FOR LONGER PERIODS OF TIME IN AN ATTEMPT TO KEEP THE CABIN COOL, CONTRIBUTING TO POORER FUEL ECONOMY, MORE WEAR AND TEAR, AND INCREASED EMISSIONS. NONE OF THESE ARE GOOD. I ROUTINELY GO OUT OF MY WAY WHEN NEEDING TO TRANSPORT YOUNG KIDS THAT ARE STILL IN CAR SEATS. IF I AM NOT ABLE TO BE COMFORTABLE IN A REASONABLE TIME FRAME, I FEEL THERE IS AN INCREASED SAFETY RISK TO THEM SINCE THEY ARE IN LARGE BULKY CAR SEATS, IN A POORLY COOLING VEHICLE CAB. PLEASE LOOK INTO THE POOR PERFORMANCE OF THIS A/C SYSTEM. IT IS BY FAR THE WORST PERFORMING A/C SYSTEM OF ANY MODERN VEHICLE I HAVE BEEN IN. BASED ON THE RESEARCH I HAVE DONE, I AM NOT THE ONLY ONE WHO FEELS THE A/C IS EXTREMELY POOR. HOWEVER, OVER WINTER, THE HEATER HAS WORKED VERY WELL.
AC IS INADEQUATE, BLOWS COOL AND NOT COLD
Trend Over Time
Complaints by year
Other Issues
Common problems reported
Quick Summary
The 2019 Ram 2500 has 10 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.