2020 Ram 2500 Power Train
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
While driving around 40mph the vehicle shifted from D to P by itself and the 4 way flashers turned on. I immediately turned the knob back to D and it corrected itself and went back to normal operation.
The contact owned a 2020 Ram 2500. The contact stated while her employee was driving up a low-grade inclined road, and towing a light trailer at approximately 35 MPH, he had noticed white smoke issuing from under the hood. The contact stated the driver had not noticed any warning lights. The contact stated that her employee stopped the vehicle and as soon as he had exited the vehicle had burst into flames, which started under the hood and then ignited the passenger cab in a matter of seconds. The vehicle and trailer were totally engulfed in flames prior to the fire department arriving. The contact stated that the fire department was called and extinguished the fire with water as well as the road surface and grassy areas on the shoulder which were also on fire. The contact stated that the fire marshal had written a report. The vehicle was towed to an impound lot and declared a total loss by the contact's insurance provider. The contact had related the failure to NHTSA Campaign Number: 22V835000 (Power Train) for which she had received a notification and was unable to schedule a recall appointment due to lack of staffing at the dealer. The manufacturer had been informed of the failure. The failure mileage was approximately 5,000.
At around 16000 miles the transmission began to slip and catch aggressively. RMPs would raise up to around 3000 before it slams into the next gear. Dealership stated they ran a computerized test and found no issues.
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V835000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Randomly (maybe twice a month) when I am stopped at a light (vehicle in drive with brake on) my truck will suddenly surge forward. The dash will say "Shift to park to start", but the truck is already started and running with brake only on. It would be possible to hit someone or something if the brake isn't fully down. I have notified the dealership and they state "NO PROBLEM FOUND AT THIS TIME" when I had it in for service. They are saying I would need to leave my vehicle with them so they can try and replicate it. Being this does not always happen, my vehicle could be with them for a long period of time and not sure how they would replicate it without driving it all day for days/weeks on end. I have had this issue for over a year. I just took my vehicle in for a 30,000 mile service which included a throttle body service. This particular service has not remedied the issue (if it were something to do with that).
Went to cross a highway, started accelerating and about halfway across the road, the accelerator acted as if if just stopped working, and almost caused a collision with oncoming traffic. Managed to coast across the road, and get out of harms way. Tried to take off again and got to approximately 20mph and the accelerator stopped working again. Took off again and the truck seemed to be ok, then at random the accelerator would just stop working. Got it back home, until I get get it to a dealership.
The vehicle was placed into park and the "P" began flashing by when I stepped out of the vehicle it began moving backwards. I jumped into the vehicle and the gear selection showed the vehicle in reverse so I replaced the vehicle into park but the door struck an object which bent the door towards the front end of the vehicle damaging the hinges and the fender. Ram customer care was contacted and the vehicle was inspected at an authorized dealer who found no issue with the vehicle.
Unknown-transmission, available for inspection. Truck lost power getting onto interstate and would not go over 65. After stopping and starting again, truck would not shift out of 2nd, until it jerked.. once stopped again, transmission would not shift from park to drive until vehicle was turned off and restarted and bucked and jerked to side of road. Truck will be taken to dealer 10/14/22 to ram service center in Clyde Tx. Truck was inspected by auto nation waco Tx service center 9/17-9-24 with nothing found. There was a buck, then vehicle traveled for about 3 miles then lost allforward power and would go 50mph at 3000 rpm and trans temp rose to 227. Truck was parked and will have to be towed to service center in Clyde Tx
Vehicle has 26,689 mile and after driving for 30 minutes slowed came to a complete stop due to on coming traffic to make a left turn. Went down the road and the Transmission ( Auto) did not seem like it went in to 4 or 5 or 6 or 7 or 8 gear. The tach was over 3,000 RPMs and I let off the gas and pressed down again and tach went up again and transmission never shift to higher gear. Lucky that was my street and I tried to get it to shift by gas peddle up and down and it never went higher gear and I took tach up to 5,500 RPMs plus and it never tried to get out of third gear I guess.
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Quick Summary
The 2020 Ram 2500 has 9 Power Train complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.