10 complaints reported

2016 Ram 3500 UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
10
Crashes
0
Fires
1
Injuries
0

Complaint Timeline

Chronological view of owner reports

Oct 2025

Upon shifting into reverse the rear tailgate backup camera operates intermittently causing me to loose rear visibility directly behind truck. When this occurs the Uconnect displays a fuzzy & distorted image as if there’s signal interference. Opening & closing the tailgate sometimes alleviates this issue but only temporarily.

Type: Vehicle, Vehicle: 2016 RAM 3500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Sep 2023
Jan 2025

I am writing to report an ongoing issue with my 2016 Ram 3500 (V6), related to Safety Recall V06 (NHTSA 19V-021) for the drag link, which was performed in 2020 before I purchased the vehicle two years ago. The recall "fix" involved welding the adjustable nuts on the steering linkage, rendering it non-adjustable. Since then, I have been unable to get a proper front-end alignment at any service shop. Multiple mechanics have refused to perform an alignment because the welded drag link cannot be adjusted, and they’ve stated it compromises the vehicle's steering integrity and tire wear. This is a significant safety concern. Without the ability to align the front end, the vehicle’s handling is affected, potentially leading to uneven tire wear, reduced control, or worse, a steering-related failure. I’ve contacted dealerships and Chrysler (FCA US LLC), but they insist the recall was completed and offer no further remedy, despite the fact that this weld does not allow for standard maintenance. New Ram 3500s off the assembly line come with adjustable drag links, not welded ones, which proves this was a poor fix for a safety issue. I urge the NHTSA to revisit this recall and require Chrysler to replace the defective drag link with a proper, adjustable component, rather than leaving owners like me with a substandard repair that hinders basic vehicle maintenance and safety. I purchased this truck in good faith, but this unresolved issue has made it a liability. Please investigate and address this matter before it leads to more serious consequences.

Type: Vehicle, Vehicle: 2016 RAM 3500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2025
Aug 2022 Fire

Vehicle caught fire shortly after initiating OEM remote start. video is available

Type: Vehicle, Vehicle: 2016 RAM 3500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jul 2022
Oct 2019

I BOUGHT THIS 2016 RAM 3500 BRAND NEW IN APRIL 2016. I NOW HAVE 9600 MILES ON IT AND THE RIGHT FRONT TIRE SEPARATED. THE LEFT FRONT IS GOING TO DO THE SAME THING. THE TIRE DOT CODE IS 2215. THESE TIRES WERE ALMOST A YEAR OLD WHEN I BOUGHT THE TRUCK. I WANT TO KNOW IF THERE ARE ANY RULES AND REGULATIONS ON SELLINGVEHICLES WITH TIRE ONE YEAR OLD. I WAS ON THE FREEWAY DOING 70 MPH.

Type: Vehicle, Vehicle: 2016 RAM 3500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2019
Jun 2019

RAM DEALER SERVICE DEPT. AFTER COMPLETING A STEERING DRAG LINK RECALL SERVICE REPORTED AFTER TEST DRIVE A SHIMMY /SHAKE IN STEERING WHEEL STARTING AT VEHICLE SPEED OF APPROX. 20 MPH. DIAGNOSIS AS A FAULTY STEERING DAMPER, REPLACED DAMPER AND RETURNED VEHICLE TO CUSTOMER. CUSTOMER RETURNED NEXT DAY REPORTING BAD SHIMMY, WAS TOLD VEHICLE WOULD NEED TO BE SCHEDULED FOR ANOTHER SERVICE VISIT AND ALLOWED TO LEAVING WITHOUT SERVICE DEPT INSPECTING VEHICLE. CUSTOMER RETURNED APPROXIMATELY 2 WEEKS LATER INSISTING SERVICE WRITER TEST RIDE VEHICLE, VEHICLE WAS INSPECTED AND DETERMINED TO HAVE BELT SEPARATION IN DRIVER SIDE FRONT TIRE. TIRE WAS REMOVED AND REPLACED WITH SPARE TIRE. DEFECTIVE TIRE IS WITH VEHICLE OWNER. RAM 3500 DUAL REAR WHEEL, NEXEN 235/80 R17 ROADIAN AT PRO 8, 28,300 MILE. ORIGINAL TIRES, ORIGINAL OWNER ROTATED ONCE AT APPROX 18,000 MILES

Type: Vehicle, Vehicle: 2016 RAM 3500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Aug 2019
Jan 2019

THIS IS THE 5TH RAM TRUCK I PURCHASE. I USE THEM FOR WORK. ALL OF THE UNITS HAVE SHORT LIFE SPAN ON TIRES. SOME HAVE DEEP THREAD BUT HAVE BUBBLES ON TIRES. I HAVE HAD SOME TIRES THAT WON'T LAST 20000 MILES. THEY WILL PROBABLY BLOWOUT IF I KEEP DRIVING THEM LIKE THIS. TIRES ARE VERY POOR QUALITY.

Type: Vehicle, Vehicle: 2016 RAM 3500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2019
Dec 2018

WHEN USING REMOTE UNLOCK FOB. CAUSES THE TAILGATE TO FALL OPEN AT INTERMITTENT TIMES. WHEN SITTING STILL OR DRIVING DOWN THE ROAD.

Type: Vehicle, Vehicle: 2016 RAM 3500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Dec 2018
Jul 2018

VEHICLE WAS PURCHASED NEW WITH THE MANUAL SINGLE ZONE HEATING VENTILATION AND AIR CONDITIONING SYSTEM (HVAC). THE VEHICLE CONSTANTLY DEFAULTS TO RECIRCULATE AIR MODE REGARDLESS OF THE RECIRCULATE MODE BEING TURNED OFF. YOU CAN TELL THE SYSTEM IS IN RECIRC MODE WITH THE RECIRC LIGHT OFF BY THE INCREASED FAN NOISE. THE SYSTEM ALSO DEFAULTS TO RECIRC MODE WHEN THE SYSTEM IS OFF. I HAVE DUPLICATED THE DEFECT TO DEALERSHIP PERSONNEL ON THREE DIFFERENT OCCASIONS WHO ATTEMPTED TO REPAIR THE SYSTEM TO NO AVAIL. THEY THEN DUPLICATED THE EVENT IN A 2018 MODEL RAM PICKUP WITH THE SAME MANUAL HVAC SYSTEM. AFTER THIS I WAS ADVISED IT WAS A DESIGN DEFECT AND THERE WAS NOTHING FURTHER THEY COULD DO. I BELIEVE THIS IS A SAFETY DEFECT WHICH COULD UNDER CERTAIN CIRCUMSTANCES ALLOW A DANGEROUS BUILDUP OF CARBON MONOXIDE INSIDE THE VEHICLE. THE OPERATOR HAS NO WAY OF KNOWING THAT THEY ARE NOT GETTING FRESH OUTSIDE AIR INTO THE VEHICLE BECAUSE THE RECIRC LIGHT IS OFF WHEN THIS OCCURS. THIS HAPPENS WHEN THE VEHICLE IS BOTH STATIONARY OR MOVING.

Type: Vehicle, Vehicle: 2016 RAM 3500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jul 2018
May 2017

THE TRUCK SEATS ARE VIBRATING REALLY BAD AT 60 TO 70 MPH. THE TRUCK WAS BOUGHT NEW IN NC . I DROVE IT HOME TO FL AND TOOK IT TO THE LOCAL DEALER , THEY BALANCE THE FIRESTONE TIRES AND IT IMPROVED A LITTLE EVERY 5000 I HAD TO ROTATE OR MY TEETH WOULD START TO CHATTER. I INSTALLED MICHELIN TIRE NO IMPROVEMENT. THE TIRE ARE WEARING EVEN, NO VIBRATION IN THE STEERING WHEEL , THIS A TRANSMISSION / TRANSFER CASE / DRIVE SHAFT OR REAR END ISSUE.

Type: Vehicle, Vehicle: 2016 RAM 3500, Manufacturer: Chrysler (FCA US, LLC)
Incident: May 2017
Aug 2016

THERE IS AN EXTREME DELAY WHEN PRESSING THE ACCELERATOR AND ACTUAL ACCELERATION OF THE VEHICLE. THERE SEEMS TO BE NO CORRELATION BETWEEN HOW FAR THE ACCELERATOR IS PRESSED AND VEHICLE ACCELERATION. WHEN MERGING INTO TRAFFIC AND ESPECIALLY WHEN PULLING OUT INTO TRAFFIC, THIS DELAY IS A SEVERE SAFETY PROBLEM. THERE ARE TIMES THAT A 2-3 SECOND DELAY IS EXPERIENCED BETWEEN PRESSING THE ACCELERATOR AND THE VEHICLE ACTUALLY MOVING.

Type: Vehicle, Vehicle: 2016 RAM 3500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Aug 2016

Trend Over Time

Complaints by year

Quick Summary

The 2016 Ram 3500 has 10 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.