2020 Ram 3500 Tires

The contact owns a 2020 Ram 3500 equipped with Atturo Tires, Tire Line: Trail Blade A/T, Tire Size: 235/80/R17, DOT Number: KA0HD80R4223. The contact stated while driving approximately 50 MPH, the front passenger's side tire experienced a blowout. The contact pulled over to the side of the road. Upon inspecting the tire, the contact noticed that the tread had separated, causing the tire to blowout. The contact replaced the tire with the spare tire. Additionally, the contact stated while driving at an undisclosed speed, the front end of the vehicle was shuddering. The vehicle was taken to the tire shop, where it was determined that the front driver's side tire tread had separated. The front driver's side tire was replaced under warranty. The tires were replacement tires. The tire manufacturer was not notified of the failure. The tire failure mileage was approximately 4,000. The vehicle failure mileage was approximately 28,000.

I live in northern California near San Francisco, and we were traveling from Cottonwood, AZ back to our home. Back in June of 2023 we were traveling near Kingman, AZ and had the front passenger tire explode, almost losing control of the truck and trailer. We were at 19524 miles on the truck. At the time I thought that maybe I had hit something. But two months later I took the trailer to Carson City, NV for work and just before I got into Reno the truck started to shake from side to side in the front and the next day I took it to a tire shop and they told me that the driver’s front tire was getting ready to come apart and I had only put about 800 miles on the truck since the first tire had exploded. This was when I realized the issue was the tires. I immediately had all 6 tires replaced. You can find a lot of bad comments about these tires on-line with comments like what happened to me. EXAMPLE [XXX] In response to your questions 1.I don’t have the tires that died just pictures. 2.After the blowout steering was difficult. 3.No Dealer confirmation. 4.No inspections. 5.Before the first tire exploded for about 20 miles I noticed a vibration in the front end. But just thought it was just the road. Tire Size - LT235/80R17 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Two local tire shops say the sidewalls are unsafe and the vehicle should not be driven. However, Firestone verbally reassures me it is solely a cosmetic issue. They have refused to put anything in writing. Details below: Transforce ATs 275/70R18 were the "upgraded snowplow package" OEM tires for my RAM. I've never used them as such; it has solely been a highway vehicle. However, these tires have worn very irregularly, despite 3 times to the dealer and FIRESTONE shops to confirm the factory alignment is and has always been perfect. Tires always properly inflated. Frequent rotations, usually at 5K, but once at 7k miles. The sidewalls have a visible "cut" or seam all the way around the circumference of the tires. One tire the outer layer has peeled back, revealing the white material all the way around the tire. Looks like crap. This is a highway truck - it is NOT caused by hitting a curb, or by using "tire shine" like the Firestone representative suggested. My OEM tires are mismatched, two date codes 0620, one 0720, and one illegible. I recognize there was a recall on certain dates for this exact tire due to poor wear and buggered compounds. But Firestone says these don't qualify for replacement. Because the tires with the date code 0620 have BOTH sidewall delamination AND poor wear immediately above the whitewalls, I think that is pertinent. The tire with the 0720 date code is performing much better. But Firestone doesn't care. Local tire shops say they are unsafe to drive, but the nearest Firestone dealer (100 miles away) says it is just a cosmetic issue; that sidewalls peeling like shown below is common with Firestone "mold defects". Firestone Warranty says to take it to a Firestone store. The Firestone store says they don't do anything for OEM tires, and I should instead call Corporate Firestone Customer Service. Customer Service says to contact Warranty. They are driving me crazy. I want safe tires that I am confident won't blowout.

Truck was new decenber 2020 and only has 25000 miles. The belts are broken and the tire is bulging. from the research I have done online many people are experiencing the same problem with these budget tires put on 80,000$ trucks designed to tow 30,000lbs with 6 people in the car. These are dangers to everyone on the road. drove fine all day then suddenley started shaking the whole truck. I thought a wheel wait fell off but the tire was obviously deformed..

Large air bubble on inner sidewall of tire