13 complaints reported

2016 Ram ProMaster Engine

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
13
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Jan 2025

I purchase this car used from a dealer. the transmission failed at 87564 miles. i had the a new transmission installed. The gear box or shifter failed at 91231 miles. I had that repaired. The timing chain started to fail at 100432 miles. this issue would cause the car to stall randomly. This I feel is a safety issue. The car is not being driven for the cost of repair is out of my budget.

Type: Vehicle, Vehicle: 2016 RAM PROMASTER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2025
Apr 2024

Dealer where I purchased vehicle said i have recall for both catalytic converters waited two months called back and they said they wanted to replace engine and i been waiting for a call back for 6 months

Type: Vehicle, Vehicle: 2016 RAM PROMASTER CITY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2023
Dec 2022

The contact owns a 2016 Ram Promaster City. The contact received a Catalyst Efficiency campaign program notice for Catalyst Efficiency; however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Type: Vehicle, Vehicle: 2016 RAM PROMASTER CITY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jun 2022
Dec 2021

The contact owns a 2016 Ram Promaster 1500. The contact stated that while driving at various speeds, the vehicle would make abnormal grinding sounds. There were no warning lights illuminated. The vehicle was taken to the dealer and test-driven. The contact was informed that no issues were found. The contact stated that while driving 25 MPH, the abnormal grinding sounds were getting increasingly louder. There were no warning lights illuminated. The dealer was notified of the failure and informed the contact that he would be responsible for the cost of the repair as the vehicle was out of warranty. The vehicle was taken to the independent mechanic who diagnosed that the engine had failed and needed to be replaced. The manufacturer was notified of the failure and referred the contact to the dealer for diagnostic testing. The vehicle was taken back to the dealer who informed the contact that they would not diagnose the vehicle because the independent mechanic had removed the oil pan. The contact stated that upon starting the vehicle, it would make abnormal clunking sounds. The vehicle was not repaired. The approximate failure mileage was 40,000.

Type: Vehicle, Vehicle: 2016 RAM PROMASTER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Aug 2021
Sep 2021

The contact owns a 2016 Ram Promaster. The contact stated while accelerating, the front end of the vehicle vibrated. There was no warning light illuminated. The contact stated that the driveshaft, front passenger’s and driver’s side CV boots, motor mounts, and the vehicle had several front-end alignments however, the failure persisted. The contact stated that all four tires were replaced. The contact stated when the failure occurred the vehicle was taken to the independent mechanic who stated that the CV boots and engine mount was cracked. The CV boots and engine mounts were replaced. The failure continued and the vehicle was then taken to the dealer. The dealer stated that all four tires were unbalanced. The tires were balanced however, the failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 80,000.

Type: Vehicle, Vehicle: 2016 RAM PROMASTER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Sep 2019
Feb 2021

WE HAVE 3 RAM PROMASTERS AND ALL 3 HAVE AN OIL LEAK AT THE OIL COOLER, COSTING OVER $800 EACH TO HAVE REPAIRED. AGAIN, ALL 3 HAVE HAD THE SAME ISSUE RESULTING IN OVER $2,400 IN REPAIRS.

Type: Vehicle, Vehicle: 2016 RAM PROMASTER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Feb 2021
Feb 2020

AT 75,000 MILES MY TIMING CHAIN BROKE WHILE I WAS DRIVING DOWN THE HIGHWAY. NO SIGNS BEFOREHAND IT JUST BROKE

Type: Vehicle, Vehicle: 2016 RAM PROMASTER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Feb 2020
Jan 2020

A COOLING FAN STALL / SEIZURE EVENT COULD LEAD TO ELECTRICAL OVERLOADING OF THE FAN MOTOR POTENTIALLY RESULTING IN THE THERMAL DEGRADATION OF THE BRUSH HOUSING, WHICH MAY LEAD TO A VEHICLE FIRE. ON THIS RECALL I WAS TOLD BY THE DEALER THAT THEY HAVE NOT FOUND A SOLUTION. I CALLED THE FCA NUMBER AND IT JUST HANGS UP BEFORE I CAN TALK TO SOMEONE

Type: Vehicle, Vehicle: 2016 RAM PROMASTER 3500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Nov 2019
Dec 2019

THERE HAS BEEN A SAFETY RECALL ISSUED TO ADDRESS AN OVERHEATING ISSUE IN FAN MOTORS. IT AFFECTS PROTESTERS WITH 3.0 L DIESEL OR 3.6 L GASOLINE ENGINES, WHICH OURS IS.THERE IS A HEIGHTENED RISK OF ENGINE FIRE, THEREFORE THEY HAVE ADVISED WE SHOULD NOT DRIVE THE VAN. THERE IS CURRENTLY NO FIX, AND WE ARE HAVE BEEN TOLD BY OUR CHRYSLER DEALER THEY MAY HAVE THE FIX ENGINEERED IN THE FIRST QUARTER OF 2020. THIS IS UNACCEPTABLE AS WE CAN'T DRIVE OUR VEHICLE.

Type: Vehicle, Vehicle: 2016 RAM PROMASTER 3500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Nov 2019
May 2019

RADIATOR FAN BEGAN TO SMOKE WHILE ENGINE IDLE. RADIATOR FAN BECAME INOPERATIVE, AND ENGINE OVERHEATING SOON FOLLOWED. RADIATOR AND FAN WERE DAMAGED, AND HAD TO BE REPLACED.

Type: Vehicle, Vehicle: 2016 RAM PROMASTER CITY, Manufacturer: Chrysler (FCA US, LLC)
Incident: May 2019
Jan 2019

CODE P0481 COOLING FAN FAILURE. OVERHEATS DURING IDOL ONLY. LESS THAN 30,000 MI.

Type: Vehicle, Vehicle: 2016 RAM PROMASTER CITY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Aug 2018
May 2018

SERVICE ENGINE LIGHT COMES ON INDICATING FAULT ON ONE FAN 3 CONTROL CIRCUIT, (ERROR CODE P0482) BLOWN FUSE REPLACED BUT STILL SAME PROBLEM , DEALER RECOMMENDS PART TO BE REPLACED IS COOLING FAN MODULE - PART # 68189000AD WHICH IS ON BACK ORDER FROM THE DEALERSHIP FOR OVER 1300 PARTS. ...SOMETHING IS CLEARLY WRONG WITH THIS PART AND NO REPORTS ON THEM WERE REPORTED TO THE CUSTOMERS.

Type: Vehicle, Vehicle: 2016 RAM PROMASTER, Manufacturer: Chrysler (FCA US, LLC)
Incident: May 2018
Dec 2017

I HAD PROBLEM WITH THE RADIATOR FAN , JUST GET LOCKED UP AND CAR BEGIN TO WARMING UP , I CALL ALL DEALERS TO BUY NEW PART , AND ALL THEY GAVE ME SAME ANSWER , THEY HAVE HUGE AMOUNT OF BACK ORDERS , WILL TAKE 10 DAYS TO ARRIVE , FOR ME PERSONALLY SOUNDS WEIRD HOW MANY CARS HAVE THE SAME TYPE OF PROBLEM ATE SAME TIME . I THINK NEEDS INVESTIGATION FROM YOU GUYS , THANKS

Type: Vehicle, Vehicle: 2016 RAM PROMASTER CITY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2017

Trend Over Time

Complaints by year

Quick Summary

The 2016 Ram ProMaster has 13 Engine complaints on file. Review the timeline above for detailed owner experiences.