2019 Subaru Ascent UNKNOWN OR OTHER
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
REAR TAILGATE WON'T OPEN WHEN BUTTON PRESSED MAYBE HALF THE TIME. IT HAS CLOSED TWICE IN THE LAST WEEK WHILE GROCERIES WERE BEING LOADED AND HIT TWO PEOPLE IN THE HEAD. SUBARU DEALER HAS REPLACED THE CONTROLLING MODULE BUT IT DID NOT SOLVE THE PROBLEM. THIS PROBLEM HAS PERSISTED FOR A YEAR.
MY WINDSHIELD AND FRONT PASSENGER WINDOW ARE BOTH CRACKED ON MY ASCENT. THEY BOTH NEED TO BE REPLACED. THIS IS THE 2ND CRACK AND WINDSHIELD REPLACEMENT ON OUR ASCENT. THE 1ST REPLACEMENT WAS IN JANUARY 2019, JUST SIX MONTHS AFTER PURCHASE.
SUSPECTED IMPACT FROM A SMALL PEBBLE WHILE DRIVING ON HIGHWAY. THIS RESULTED IN A SMALL CHIP ON THE UPPER RIGHT CORNER OF THE PASSENGER SIDE WITHIN THE TOP 1/2" OF THE GLASS. AFFORDED NO TIME TO SCHEDULE A FIX WITH A GLASS COMPANY. WITHIN LESS THAN 24 HOURS, CRACK SPREAD TO THE EDGE AND FROM UPPER RIGHT CORNER DOWN TO THE MIDDLE OF THE WINDSHIELD (OVER 2 FOOT LONG) CRACK. THE CRACK APPEARS TO BE ONLY ON THE SURFACE OF THE GLASS. WITH PRIOR VEHICLES, A SMALL CHIP DID NOT RESULT IN A QUICK TO DEVELOP CRACK. CONCERNED ABOUT QUALITY AND DURABILITY OF SUBARU GLASS.
WE ARE HEARING A THUMPING OR KNOCKING NOISE IN THE FRONT RIGHT WHEEL WELL AREA. WE NOTICE THIS NOISE WHEN THE CAR IS IN MOTION ON A ROUGH ROAD WHILE DRIVING, TURNING, OR BRAKING. THE DEALERSHIP WE PURCHASED OUR CAR FROM CHECKED ALL RUNNING GEAR PARTS UNDER THE CAR, AND STEERING COMPONENTS, TO SEE IF THERE WERE ANY VISIBLE PROBLEMS. AFTER A TEST DRIVE BY MECHANIC AND ANOTHER SERVICE DEPARTMENT EMPLOYEE, THEY COULD HEAR THE NOISE, BUT WE'RE UNABLE TO FIND ITS SOURCE. WE ARE WONDERING IF ANY OTHER OWNERS OF A 2019 ASCENT HAVE EXPERIENCED A SIMILAR PROBLEM?
WINDSHIELD CRACKED FROM A SMALL ROCK WHILE DRIVING ON A HIGHWAY 6 MONTHS AFTER PURCHASE
Trend Over Time
Complaints by year
Other Issues
Common problems reported
Quick Summary
The 2019 Subaru Ascent has 30 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.