32 complaints reported

2020 Subaru Ascent UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
32
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Dec 2020

THE FRONT WINDSHIELD CRACKED NEAR THE REAR VIEW MIRROR ABOUT 30 DAYS AFTER PURCHASING THE CAR. IT WAS A HORIZONTAL CRACK AND CONTINUED TO SPREAD IN BOTH THE LEFT AND RIGHT DIRECTIONS EACH DAY. I DID NOT FIX IT IMMEDIATELY DUE TO COVID-19 FEARS. IN DECEMBER 2020 I SCHEDULED AN APPOINTMENT TO GET IT FIXED BECAUSE IT HAD GROWN TO 1.5 FEET LONG.

Type: Vehicle, Vehicle: 2020 SUBARU ASCENT, Manufacturer: Subaru of America, Inc.
Incident: Oct 2020
Aug 2020

LEMON LAW IN ACTION. I TOOK MY CAR TO CAPITAL SUBARU OF GREENSBORO AUGUST 2ND WITH A COMPLAINT OF CLICKING COMING FROM THE DASH. IT HAPPENS WHEN THE AC IS ON AND YOU ACCELERATE. THEY WERE ABLE TO DUPLICATE THE NOISE BUT DIDNT KNOW HOW TO FIX IT. THEY KEPT MY CAR FOR 2 WEEKS AND STILL DO NOT KNOW WHAT THE PROBLEM IS. THE RESPONSE THEY GAVE ME WAS TO PICK MY CAR UP AND BRING IT BACK WHEN THE NOISE GETS WORSE. COMPLAINTS WERE FILED WITH SUBARU OF AMERICA AND THEY SAID THE SAME THING. THIS CAR WAS PURCHASED IN DECEMBER 2019 AND THE NOISE AND ANSWER IS UNACCEPTABLE. I WILL NOT BE DRIVING MY 4 WEEK OLD SON IN A CAR MAKING A NOISE THAT NOT NO ONE KNOWS WHY. THIS COULD POTENTIALLY CAUSE AN ACCIDENT. THIS IS NOT THE FIRST ISSUE WITH THIS DEALERSHIP. SINCE I WENT PUBLIC WITH MY STORY, PEOPLE HAVE BEEN COMING FROM THE WOODWORKS WITH THEIR HORRIBLE EXPERIENCES WITH THIS PLACE. THEIR MECHANICS ARE SUB PAR BY FAR. MOST OF THE TIME THE CAR WAS SITTING IN THE PARKING LOT AND ONLY WENT ON A COUPLE OF 4 MINUTE TEST DRIVES. I WAS TRACKING IT WITH GEOLOCATION AND SPEED ALERTS. COMPLAINTS HAVE BEEN FILED WITH NCDOJ AND FTC AS WELL.

Type: Vehicle, Vehicle: 2020 SUBARU ASCENT, Manufacturer: Subaru of America, Inc.
Incident: Feb 2020
Jul 2020

THE FRONT WINDSHIELD CRACKED WHILE DRIVING WITHOUT A NOTICIBLE HIT TO THE WINDSHIELD. THE CRACK IS APPROXIMATELY HALF OF THE WINDSHIELD ON THE PASSENGER SIDE

Type: Vehicle, Vehicle: 2020 SUBARU ASCENT, Manufacturer: Subaru of America, Inc.
Incident: Jul 2020
Apr 2020

DRIVER'S SIDE MIRROR VIBRATES ON FREEWAY, CAUSING BLURRED VISIBILITY OF VEHICLES AND TRAFFIC.

Type: Vehicle, Vehicle: 2020 SUBARU ASCENT, Manufacturer: Subaru of America, Inc.
Incident: Apr 2020
Mar 2020

PURCHASED 2-8-2020. WINDSHIELD CRACKER FOR NO REASON 2-22-2020. CRACK JUST APPEARED OUT OF NO WHERE. DEALER DENIED SERVICE BECAUSE THEY SAID THEY FOUND ITTY BITTY (SMALLER THAN A PIN HEAD) MARK AT VERY EDGE OF WINDOW MOLDING. BS - I WOULD HAVE KNOWN IF SOMETHING HAD HIT. INSURANCE PAID FOR REPLACEMENT ON 2-27-2020.

Type: Vehicle, Vehicle: 2020 SUBARU ASCENT, Manufacturer: Subaru of America, Inc.
Incident: Feb 2020
Mar 2020

CRACK ON WINDSHIELD WHILE DRIVING ON NON PAVEMENT ROAD

Type: Vehicle, Vehicle: 2020 SUBARU ASCENT, Manufacturer: Subaru of America, Inc.
Incident: Apr 2020
Jun 2019

I HAVE HAD MY 2020 SUBARU ASCENT FOR A MONTH AND ALREADY HAVE HAD TWO WINDSHIELD CRACKS DUE TO VERY SMALL PEBBLES. THESE WINDSHIELDS CRACK TOO EASILY!

Type: Vehicle, Vehicle: 2020 SUBARU ASCENT, Manufacturer: Subaru of America, Inc.
Incident: May 2019

Trend Over Time

Complaints by year

Quick Summary

The 2020 Subaru Ascent has 32 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.