44 complaints reported

2020 Subaru Ascent VISIBILITY/WIPER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
44
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Nov 2020

WINDSHIELD ON CAR CRACKED AFTER ONLY OWNING THE CAR FOR A COUPLE OF DAYS.

Type: Vehicle, Vehicle: 2020 SUBARU ASCENT, Manufacturer: Subaru of America, Inc.
Incident: Aug 2020
Oct 2020

WE WERE DRIVING ON I5 NORTH WHEN I NOTICED A CRACK IN THE WINDSHIELD. WITHIN 30 MINUTES IT SPREAD TO A CRACK LARGER THAN A DOLLAR BILL. I NOW HAVE TO REPLACE THE ENTIRE WINDSHIELD. THIS IS A BRAND NEW 2020 CAR THAT I PURCHASED IN NOVEMBER 2019. PRIOR TO THIS VEHICLE, I OWNED A SUBARU WHICH ALSO GOT A RANDOM CRACK IN THE WINDSHIELD WHILE DRIVING ON THE FREEWAY NO LARGE TRUCKS KICKING UP GRAVEL/ROCKS AROUND. .

Type: Vehicle, Vehicle: 2020 SUBARU ASCENT, Manufacturer: Subaru of America, Inc.
Incident: Oct 2020
Oct 2020

ON THE PASSENGER SIDE OF MY CAR, THERE IS A LARGE CRACK THAT HAS APPEARED FROM NO WHERE. NOTHING HIT THE WINDOW OR DID WE SEE ANY DAMAGE OTHER THAN A CRACK APPEARING ONE DAY.

Type: Vehicle, Vehicle: 2020 SUBARU ASCENT, Manufacturer: Subaru of America, Inc.
Incident: Sep 2020
Sep 2020

TWO TIMES THE WINDSHIELD HAS CRACKED TO THE POINT OF NEEDING TO BE REPLACED. THE FIRST TIME THE MOMENT OF IMPACT WAS NOT OBSERVED, JUST THE LARGE CRACK ACROSS HALF THE WINDSHIELD. THE SECOND TIME A SMALL ROCK HIT THE WINDSHIELD AND WITHIN ONE HOUR THE CRACK HAD SPREAD FAR ENOUGH THAT THE WINDSHIELD WILL NEED TO BE REPLACED. WE HAVE OWNED THIS CAR (BOUGHT BRAND NEW) FOR 5 MONTHS AND THIS WILL BE THE THIRD WINDSHIELD ON THIS CAR.

Type: Vehicle, Vehicle: 2020 SUBARU ASCENT, Manufacturer: Subaru of America, Inc.
Incident: Sep 2020
Aug 2020

VEHICLE WAS STATIONARY ON PRIVATE DRIVEWAY. WENT TO VEHICLE TO RETRIEVE PERSONAL ITEM AND THEN NOTICED A LARGE CRACK ORIGINATING ON THE LOWER RIGHT HAND SIDE OF THE FRONT WINDSHIELD. UNKNOWN WHAT CAUSED THE INCIDENT. CRACK WAS NOT APPARENT EARLIER IN THE DAY. *TR

Type: Vehicle, Vehicle: 2020 SUBARU ASCENT, Manufacturer: Subaru of America, Inc.
Incident: Jun 2020
Jul 2020

MY 2020 SUBARU ASCENT WINDSHIELD CRACKED ON 7/20/2020. IT STARTED IN THE LOWER PASSENGER SIDE. I HEARD A TICK LIKE A ROCK HIT IT BUT THERE WAS NOT A TRUCK IN FRONT OF ME. I WAS DRIVING ON THE HIGHWAY APPROX. 70 MPH, I94 WB BEFORE THE MOORLAND BLVD EXIT. (UPHILL) THERE IS A VERY SMALL ORIGIN AREA - IT IS UNDER THE FRONT HOOD. HARDLY WHERE A ROCK COULD IMPACT WHILE MOVING. WE JUST BOUGHT IT LATE MARCH 2020 - WE HAVE ABOUT 1250 MILES ON IT. I AM TRYING TO WORK WITH SUBARU, I STOPPED BY THE DEALER AND THEY TOOK PICTURES TO FILE A WARRANTY CLAIM. THE SERVICE DEPT MGR DID NOT THINK IT WOULD BE ACCEPTED SO I WANT TO FILE THIS CLAIM AS WELL.

Type: Vehicle, Vehicle: 2020 SUBARU ASCENT, Manufacturer: Subaru of America, Inc.
Incident: Jul 2020
Jun 2020

I PURCHASED MY ASCENT ON NOVEMBER 29, 2019. BY DECEMBER 8, I HAD TWO CRACKS IN THE WINDSHIELD. I LIVE IN A SMALL TOWN, AND WAS DRIVING LESS THAN 45MPH WHEN BOTH OF THESE CHIPS OCCURRED. ONE WAS (ACCORDING TO SAFELITE) TOO SMALL TO REPAIR. THE OTHER ONE WAS REPAIRED ON 12/10. BY JANUARY 2, THE CRACK THAT WAS REPAIRED HAS REAPPEARED. SAFELITE DOES NOT GUARANTEE THEIR WORK, AND NOW I WILL HAVE TO SPEND A FORTUNE AND USE MY DEDUCTIBLE TO REPLACE THE WINDSHIELD ON A BRAND NEW VEHICLE.

Type: Vehicle, Vehicle: 2020 SUBARU ASCENT, Manufacturer: Subaru of America, Inc.
Incident: Aug 2019
May 2020

THIS IS A NEW CAR IN COLORADO. AT 146 MILES, MY WINDSHIELD SPONTANEOUSLY CRACKED. I HEARD A LOUD SOUND AND WITHIN MINUTES, MY WINDSHIELD HAD A LONG CRACK. AT THE TIME THIS HAPPENED, I WAS DRIVING 65 MPH ON HIGHWAY NINE IN CO, A FEW MILES FROM HOME. THERE WERE NO CARS AHEAD OR BEHIND OF ME AT ALL! *TR

Type: Vehicle, Vehicle: 2020 SUBARU ASCENT, Manufacturer: Subaru of America, Inc.
Incident: May 2020
May 2020

PURCHASED CAR IN NOVEMBER 2019, FRONT WINDSHIELD CRACKED 2/21/2020 FOR NO APPARENT REASON ON THE UPPER SIDE NEAR THE REAR VIEW MIRROR. IT WAS REPLACED AND NOW IT HAS CRACKED AGAIN FOR NO REASON, ON THE LOWER CORNER OF THE PASSENGER SIDE.

Type: Vehicle, Vehicle: 2020 SUBARU ASCENT, Manufacturer: Subaru of America, Inc.
Incident: Dec 2020
Apr 2020

PURCHASED A 2020 SUBARU ASCENT TODAY. ON THE WAY HOME ON THE FREEWAY MY WIFE NOTICED THE WINDSHIELD HAD A CRACK IN IT THAT WAS NOT PRESENT AT DEALERSHIP. UPON FURTHER INSPECTION WHEN ARRIVING HOME, THERE IS A PITTED AREA INSIDE OF THE WINDSHIELD ON THE DRIVERS SIDE.

Type: Vehicle, Vehicle: 2020 SUBARU ASCENT, Manufacturer: Subaru of America, Inc.
Incident: Apr 2020
Apr 2020

WINDSHIELD DEVELOPED LARGE CRACK SEEMINGLY OUT OF NOWHERE. NO NOTABLE INSTANCE OF A ROCK OR OTHER OBJECT STRIKING THE WINDOW WHILE IN MOTION. *TR

Type: Vehicle, Vehicle: 2020 SUBARU ASCENT, Manufacturer: Subaru of America, Inc.
Incident: Sep 2020
Mar 2020

WINDSHIELD SPONTANEOUSLY CRACKED FOR NO APPARENT REASON

Type: Vehicle, Vehicle: 2020 SUBARU ASCENT, Manufacturer: Subaru of America, Inc.
Incident: Sep 2020
Mar 2020

MY WINDSHIELD CRACKED THR ENTIRE LENGTH OF WINDSHIELD. UPON I SPECTION NEITHER MY HUSBAND NOR I COULD FIND A CHIP WHICH WOULD HAVE BEEN THE ROOT CAUSE OF THE CRACK. I AM UNSURE WHEN I NOTICED THE CRACK, I BELIEVE IT WAS WHEN I GOT IN MY CAR TO GO TO WORK ONE MORNING.

Type: Vehicle, Vehicle: 2020 SUBARU ASCENT, Manufacturer: Subaru of America, Inc.
Incident: Jan 2020
Mar 2020

FRONT WINDSHIELD SPONTANEOUSLY CRACKED WITHIN WEEKS OF NEW PURCHASE.

Type: Vehicle, Vehicle: 2020 SUBARU ASCENT, Manufacturer: Subaru of America, Inc.
Incident: Jan 2019
Mar 2020

MY WINDSHIELD CRACKED JUST 2 WEEKS AFTER PURCHASING THE CAR. IT HAS SINCE CRACKED TWO MORE TIMES. I WAS TRAVELING ON THE HIGHWAY ALL THREE TIMES. THE DATE BELOW IS AN APPROXIMATE DATE.

Type: Vehicle, Vehicle: 2020 SUBARU ASCENT, Manufacturer: Subaru of America, Inc.
Incident: Jan 2020
Feb 2020

A LARGE CRACK IN THE WINDSHIELD HAS FORMED WITHOUT ANY REASON. THERE WERE NO MAJOR ROCKS OR ACCIDENTS. INSTEAD, IT CRACKED ON ITS OWN.

Type: Vehicle, Vehicle: 2020 SUBARU ASCENT, Manufacturer: Subaru of America, Inc.
Incident: Jan 2020
Feb 2020

FRONT DRIVER SIDE WINDOW RANDOMLY CRACKED. VEHICLE WAS DRIVING ON THE HIGHWAY AT APPROXIMATELY 70MPH ON THE INTERSTATE. NO OTHER CARS AROUND. THEN ALL OF A SUDDEN THE WINDOW CRACKS.

Type: Vehicle, Vehicle: 2020 SUBARU ASCENT, Manufacturer: Subaru of America, Inc.
Incident: Feb 2020
Feb 2020

THERE ARE SO MY SMALL PITS AND CHIPS IN MY WINDSHIELD. I HAVE LESS THAN 6000 MILES ON THE CAR, AND OWNED IF FOR LESS THAN 6 MONTHS. I NOTICED THE FIRST CHIP IN THE FIRST WEEK OF OWNERSHIP BUT THOUGHT IT WAS BAD LUCK. SINCE THEN I AM FACING WELL OVER A DOZEN, AND THEY ARE INCREDIBLY DISTRACTING. THERE IS NO WAY THIS IS NORMAL WEAR AND TEAR. I'VE NEVER HAD A ROCK HIT THE CAR. ITS JUST THE FINE GRANULES THAT COME WITH DRIVING. THIS IS HORRIBLE!

Type: Vehicle, Vehicle: 2020 SUBARU ASCENT, Manufacturer: Subaru of America, Inc.
Incident: Jan 2020
Jan 2020

THE VEHICLE WAS IN A PARKING LOT AND THE WINDSHIELD CRACKED ON ITS OWN. GETTING BACK INTO MY CAR I NOTICED A CRACK THAT STARTED ON THE DRIVER'S SIDE EDGE THAT WENT TOWARD THE CENTER OF THE WINDSHIELD.

Type: Vehicle, Vehicle: 2020 SUBARU ASCENT, Manufacturer: Subaru of America, Inc.
Incident: Jul 2020

Trend Over Time

Complaints by year

Quick Summary

The 2020 Subaru Ascent has 44 VISIBILITY/WIPER complaints on file. Review the timeline above for detailed owner experiences.