2020 Subaru Ascent VISIBILITY/WIPER
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
WINDSHIELD ON CAR CRACKED AFTER ONLY OWNING THE CAR FOR A COUPLE OF DAYS.
WE WERE DRIVING ON I5 NORTH WHEN I NOTICED A CRACK IN THE WINDSHIELD. WITHIN 30 MINUTES IT SPREAD TO A CRACK LARGER THAN A DOLLAR BILL. I NOW HAVE TO REPLACE THE ENTIRE WINDSHIELD. THIS IS A BRAND NEW 2020 CAR THAT I PURCHASED IN NOVEMBER 2019. PRIOR TO THIS VEHICLE, I OWNED A SUBARU WHICH ALSO GOT A RANDOM CRACK IN THE WINDSHIELD WHILE DRIVING ON THE FREEWAY NO LARGE TRUCKS KICKING UP GRAVEL/ROCKS AROUND. .
ON THE PASSENGER SIDE OF MY CAR, THERE IS A LARGE CRACK THAT HAS APPEARED FROM NO WHERE. NOTHING HIT THE WINDOW OR DID WE SEE ANY DAMAGE OTHER THAN A CRACK APPEARING ONE DAY.
TWO TIMES THE WINDSHIELD HAS CRACKED TO THE POINT OF NEEDING TO BE REPLACED. THE FIRST TIME THE MOMENT OF IMPACT WAS NOT OBSERVED, JUST THE LARGE CRACK ACROSS HALF THE WINDSHIELD. THE SECOND TIME A SMALL ROCK HIT THE WINDSHIELD AND WITHIN ONE HOUR THE CRACK HAD SPREAD FAR ENOUGH THAT THE WINDSHIELD WILL NEED TO BE REPLACED. WE HAVE OWNED THIS CAR (BOUGHT BRAND NEW) FOR 5 MONTHS AND THIS WILL BE THE THIRD WINDSHIELD ON THIS CAR.
VEHICLE WAS STATIONARY ON PRIVATE DRIVEWAY. WENT TO VEHICLE TO RETRIEVE PERSONAL ITEM AND THEN NOTICED A LARGE CRACK ORIGINATING ON THE LOWER RIGHT HAND SIDE OF THE FRONT WINDSHIELD. UNKNOWN WHAT CAUSED THE INCIDENT. CRACK WAS NOT APPARENT EARLIER IN THE DAY. *TR
MY 2020 SUBARU ASCENT WINDSHIELD CRACKED ON 7/20/2020. IT STARTED IN THE LOWER PASSENGER SIDE. I HEARD A TICK LIKE A ROCK HIT IT BUT THERE WAS NOT A TRUCK IN FRONT OF ME. I WAS DRIVING ON THE HIGHWAY APPROX. 70 MPH, I94 WB BEFORE THE MOORLAND BLVD EXIT. (UPHILL) THERE IS A VERY SMALL ORIGIN AREA - IT IS UNDER THE FRONT HOOD. HARDLY WHERE A ROCK COULD IMPACT WHILE MOVING. WE JUST BOUGHT IT LATE MARCH 2020 - WE HAVE ABOUT 1250 MILES ON IT. I AM TRYING TO WORK WITH SUBARU, I STOPPED BY THE DEALER AND THEY TOOK PICTURES TO FILE A WARRANTY CLAIM. THE SERVICE DEPT MGR DID NOT THINK IT WOULD BE ACCEPTED SO I WANT TO FILE THIS CLAIM AS WELL.
I PURCHASED MY ASCENT ON NOVEMBER 29, 2019. BY DECEMBER 8, I HAD TWO CRACKS IN THE WINDSHIELD. I LIVE IN A SMALL TOWN, AND WAS DRIVING LESS THAN 45MPH WHEN BOTH OF THESE CHIPS OCCURRED. ONE WAS (ACCORDING TO SAFELITE) TOO SMALL TO REPAIR. THE OTHER ONE WAS REPAIRED ON 12/10. BY JANUARY 2, THE CRACK THAT WAS REPAIRED HAS REAPPEARED. SAFELITE DOES NOT GUARANTEE THEIR WORK, AND NOW I WILL HAVE TO SPEND A FORTUNE AND USE MY DEDUCTIBLE TO REPLACE THE WINDSHIELD ON A BRAND NEW VEHICLE.
THIS IS A NEW CAR IN COLORADO. AT 146 MILES, MY WINDSHIELD SPONTANEOUSLY CRACKED. I HEARD A LOUD SOUND AND WITHIN MINUTES, MY WINDSHIELD HAD A LONG CRACK. AT THE TIME THIS HAPPENED, I WAS DRIVING 65 MPH ON HIGHWAY NINE IN CO, A FEW MILES FROM HOME. THERE WERE NO CARS AHEAD OR BEHIND OF ME AT ALL! *TR
PURCHASED CAR IN NOVEMBER 2019, FRONT WINDSHIELD CRACKED 2/21/2020 FOR NO APPARENT REASON ON THE UPPER SIDE NEAR THE REAR VIEW MIRROR. IT WAS REPLACED AND NOW IT HAS CRACKED AGAIN FOR NO REASON, ON THE LOWER CORNER OF THE PASSENGER SIDE.
PURCHASED A 2020 SUBARU ASCENT TODAY. ON THE WAY HOME ON THE FREEWAY MY WIFE NOTICED THE WINDSHIELD HAD A CRACK IN IT THAT WAS NOT PRESENT AT DEALERSHIP. UPON FURTHER INSPECTION WHEN ARRIVING HOME, THERE IS A PITTED AREA INSIDE OF THE WINDSHIELD ON THE DRIVERS SIDE.
WINDSHIELD DEVELOPED LARGE CRACK SEEMINGLY OUT OF NOWHERE. NO NOTABLE INSTANCE OF A ROCK OR OTHER OBJECT STRIKING THE WINDOW WHILE IN MOTION. *TR
WINDSHIELD SPONTANEOUSLY CRACKED FOR NO APPARENT REASON
MY WINDSHIELD CRACKED THR ENTIRE LENGTH OF WINDSHIELD. UPON I SPECTION NEITHER MY HUSBAND NOR I COULD FIND A CHIP WHICH WOULD HAVE BEEN THE ROOT CAUSE OF THE CRACK. I AM UNSURE WHEN I NOTICED THE CRACK, I BELIEVE IT WAS WHEN I GOT IN MY CAR TO GO TO WORK ONE MORNING.
FRONT WINDSHIELD SPONTANEOUSLY CRACKED WITHIN WEEKS OF NEW PURCHASE.
MY WINDSHIELD CRACKED JUST 2 WEEKS AFTER PURCHASING THE CAR. IT HAS SINCE CRACKED TWO MORE TIMES. I WAS TRAVELING ON THE HIGHWAY ALL THREE TIMES. THE DATE BELOW IS AN APPROXIMATE DATE.
A LARGE CRACK IN THE WINDSHIELD HAS FORMED WITHOUT ANY REASON. THERE WERE NO MAJOR ROCKS OR ACCIDENTS. INSTEAD, IT CRACKED ON ITS OWN.
FRONT DRIVER SIDE WINDOW RANDOMLY CRACKED. VEHICLE WAS DRIVING ON THE HIGHWAY AT APPROXIMATELY 70MPH ON THE INTERSTATE. NO OTHER CARS AROUND. THEN ALL OF A SUDDEN THE WINDOW CRACKS.
THERE ARE SO MY SMALL PITS AND CHIPS IN MY WINDSHIELD. I HAVE LESS THAN 6000 MILES ON THE CAR, AND OWNED IF FOR LESS THAN 6 MONTHS. I NOTICED THE FIRST CHIP IN THE FIRST WEEK OF OWNERSHIP BUT THOUGHT IT WAS BAD LUCK. SINCE THEN I AM FACING WELL OVER A DOZEN, AND THEY ARE INCREDIBLY DISTRACTING. THERE IS NO WAY THIS IS NORMAL WEAR AND TEAR. I'VE NEVER HAD A ROCK HIT THE CAR. ITS JUST THE FINE GRANULES THAT COME WITH DRIVING. THIS IS HORRIBLE!
THE VEHICLE WAS IN A PARKING LOT AND THE WINDSHIELD CRACKED ON ITS OWN. GETTING BACK INTO MY CAR I NOTICED A CRACK THAT STARTED ON THE DRIVER'S SIDE EDGE THAT WENT TOWARD THE CENTER OF THE WINDSHIELD.
Trend Over Time
Complaints by year
Other Issues
Common problems reported
Quick Summary
The 2020 Subaru Ascent has 44 VISIBILITY/WIPER complaints on file. Review the timeline above for detailed owner experiences.