2017 Subaru Crosstrek Electrical System

The key gets stuck in the ignition. We have to turn the ignition to ACC or start the car then switch it back to OFF multiple times for it to release. We have not had the issue looked at yet. It's easily reproduceable. No other symptoms are present. Subaru issued a recall for this issue for vehicles with a CVT transmission but there are countless complaints of this happening to non-CVT transmission Subaru vehicles.

IGNITION KEY GETS STUCK AND WILL NOT COME OUT WHEN TURNED OFF. *TR

ON THREE OCCASIONS IN THE LAST 2 MONTHS, THE BATTERY DIED AND THE CAR WOULD NOT START. I CALLED SERVICE AND THE CAR WAS JUMP STARTED. THREE DAYS LATER I HAD THE SAME ISSUE. I BROUGHT THE CAR TO MY DEALER AND WAS TOLD THERE WAS NOTHING WRONG. SINCE THAT TIME, I HAVE HAD TO START MY CAR EVERY DAY, OR JUMP START IF THE CAR SITS FOR THREE DAYS. LUCKILY, THE CAR IS PARKED ON MY DRIVEWAY. *TR

WHEN I PUT MY 2017 SUBARU CROSSTREK IN PARK, I CAN NOT TAKE MY KEYS OUT OF THE IGNITION. THEY ARE LOCKED IN. I HAVE TO PUT MY FOOT BACK ON THE BRAKE, PUT THE CAR IN NEUTRAL, THEN SLAM IT INTO PARK AGAIN, AND EVEN THEN IT DOESNT ALLOW THE KEYS TO TURN ALL THE WAY TO PULL THEM OUT. I HAVE TO DO THIS SEVERAL TIMES, BEFORE THE SENSOR REALIZES THE CAR IS IN PARK AND I CAN TAKE MY KEYS OUT. THIS HAS BEEN HAPPENING ON AND OFF FOR A COUPLE MONTHS, AND IS NOT AT THE POINT WHERE IT IS HAPPENING EVERY SINGLE TIME I GO TO TURN THE CAR OFF.

MORE OFTEN THAN NOT, THE KEY CANNOT BE REMOVED FROM THE IGNITION WHEN THE CAR IS TUNED OFF AND IN PARK. CONSTANTLY NEED TO RESTART THE CAR AND PLAY AROUND WITH THE SHIFTER. THIS HAS BEEN HAPPENING FOR OVER A MONTH. CAR IS LESS THAN THREE YEARS OLD AND HAS 40K MILES ON IT. GANLEY SUBARU OF BEDFORD HAS SAID ANY REPAIR WOULD NEED TO BE PAID FOR OUT OF POCKET.

MY KEY STARTED TO GET STUCK, I NEED TO START MY CAR, PUT IT IN DRIVE BACK IN PARK REPEATEDLY UNTIL IT COMES OUT. 30,000 MILES ON A CAR AND I CAN’T JUST HAVE IT FIXED WHEN THERE IS A TSB ON A KNOW ISSUE. TO DO THIS CYCLE OF ON AND OFF 1-9 TIMES ON A 2 YR OLD VEHICLE IS RIDICULOUS,THIS HAPPENS 50% OF THE TIME I TRY TO SHUT MY CAR OFF AND GETTING WORSE, PLEASE DO A RECALL

TL* THE CONTACT OWNS A 2017 SUBARU CROSSTREK. INTERMITTENTLY, THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION WHILE THE IGNITION WAS IN THE OFF POSITION AND THE GEAR SHIFT SELECTOR WAS IN PARK. THE VEHICLE WAS TAKEN TO PALM SPRINGS SUBARU (LOCATED AT 67925 E PALM CANYON DR, CATHEDRAL CITY, CA 92234, (760) 318-4700) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.