2018 Subaru Crosstrek VISIBILITY/WIPER
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
WINDSHIELD GETS A MASSIVE CRACK OUT OF NOWHERE. VEHICLE WAS IN GARAGE. *TR
WINDSHIELD CRACK APPEARED OVERNIGHT FROM ABOVE THE HEAT VENT.
WINSHIELD CRACK ABOUT 6 IN LONG FOR NO APPARENT REASON. CAR WAS PARKED. DAY TEMPERATURE WAS MILD, NOT EXTREMELY COLD OR HOT. IT'S GOING TO COST $600 TO REPLACE DUE TO EYESIGHT CALIBRATION. I GOT IT TEMPORARILY FIXED WITH RESIN. WINDSHIELD TECHNICIAN SAID IT WAS NOT CAUSED BY DEBRIS OR FOREIGN OBJECT.
WE HAVE NOW HAD TO REPLACE OR REPAIR SIGNIFICANT CRACKS FROM SEEMINGLY SMALL ROCKS HITTING THE WINDSHIELD. THEY NEVER POCK THE WINDSHIELD BUT RATHER CAUSE LONG CRACKS TO APPEAR THAT CAN OBSCURE VISION OR THE VISUAL AID CAMERAS PROVIDED WITH THE VEHICLE. *TR
WINDSHIELD CONSTANTLY POPPING LIKE IT IS CRACKING FROM WHEN NEW. SMALL ROCK HIT IT AND A HUGE CRACK ACROSS AT LEAST 25% OF WINDSHIELD BEFORE YOU COULD HAVE IT REPAIRED.
MY CAR SAT IN MY DRIVEWAY FOR ABOUT THREE DAYS WITHOUT BEING DRIVEN. IN THAT TIME, THE WINDSHIELD FORMED A CRACK STARTING AT THE BOTTOM NEAR THE HEAT VENT AND GOING UP INTO THE MAIN PART OF THE WINDSHIELD. THERE WAS NO IMPACT FROM A FOREIGN OBJECT, THE CRACK SEEMED TO FORM SPONTANEOUSLY AT SOME POINT DURING THE THREE DAYS I DIDN'T DRIVE THE CAR. *TR
IN THE PAST 18 MONTHS OF OWNING MY SUBARU CROSSTREK, I HAVE HAD THE WINDSHIELD CRACK TWICE FOR NO APPARENT REASON. THE FIRST TIME MY WINDSHIELD CRACKED, THERE WAS NO "POINT OF IMPACT" THAT I WAS ABLE TO DETECT AND THE WINDSHIELD STARTED TO CRACK NEAR THE HEATING VENT UNDER THE WINDSHIELD WIPERS. THE SECOND TIME THE WINDSHIELD CRACKED, THERE AGAIN WAS NO "POINT OF IMPACT" DETECTED AND THE CRACK SEEMED TO START FROM THE TOP MOST PART OF THE WINDSHIELD RIGHT WHERE THE REARVIEW MIRROR WAS ATTACHED TO THE WINDSHIELD.
TRAVELING DOWN HIGHWAY, VEHICLE IN MOTION WHEN THE WINDSHIELD WAS HIT BY SMALL ROCK FROM THE CAR TRAVELING IN FRONT OF ME. RESULTED IN SPIDER CRACK AND WITHIN 30 MINUTES A 10'+ CRACK. NORMAL WINDSHIELDS DO NOT CRACK THIS EASY.
THE WINDSHIELD SPONTANEOUSLY CRACKED WHILE STATIONARY IN OUR DRIVEWAY. THE CRACK IS VERTICAL LOCATED IN THE CENTER OF THE WINDOW FROM THE ROOFLINE TO ALMOST THE WINDSHIELD WIPERS. THE LOCAL SUBARU SERVICE DEPARTMENT STATED THIS IS A PROBLEM THEY SEE OFTEN AND WILL NOT BE COVERED BY THE WARRANTY.
THE CAR WAS IN MOTION ON A HIGHWAY AND A SMALL CRACK APPEARED FROM THE PASSENGER SIDE OF THE WINDOW. IT QUICKLY SPREAD ACROSS THE WINDOW.
I PURCHASED MY 2018 SUBARU CROSSTREK FROM HARVEY SUBARU IN BOSSIER CITY LA IN MARCH OF 2018. I CAN'T RECALL THE EXACT DATE, BUT THE CAR WAS IN THE PARKING LOT AT WORK AND THE SUNROOF EXPLODED. THE WARRANTY WAS HONORED AND THEY REPLACED THE SUNROOF WITH NO HASSLE. I ASSUME THEY WILL HAVE SERVICE RECORDS DETAILING THE INCIDENT. IT WAS IN THE SUMMER OF 2018 IF I RECALL CORRECTLY. I'M NOT SURE IF THIS IS RELATED TO THE WINDSHIELD ISSUES SUBARU IS HAVING BUT I FELT LIKE I NEEDED TO REPORT IT.
WINDSHIELD CRACKED TWICE, ONCE A SMALL CRACK WHICH WAS REPAIRED AND SECOND TIME A LARGER CRACK WHICH NEEDED WINDSHIELD REPLACED. NO OBVIOUS CAUSES IN EITHER CASE
MY WINDSHIELD CRACKED AND SPIDERED OUT WAS FOR NO APPARENT REASON. I WAS DRIVING DOWN THE HIGHWAY WHEN IT HAPPENED.
DROVE FROM WORK TO HOME. LEFT PARKED IN OUR DRIVEWAY AS IT ALWAYS IS.HUSBAND WENT TO GET IN IT LATER AND CAME AND ASKED WHAT HAPPENED. THE CRACK WAS NOT THERE WHEN I GOT HOME. IT HAPPENED IN THE DRIVE WAY, WITHIN A COUPLE OF HOURS OF BEING HOME. THIS IS CONCERNING AS THE CRACK IS NOW RUNNING INTO OUR NAVIGATION SITES, SO THE CAR GIVES OFF INCORRECT READING, NOT PICKING UP THE WHITE LINES OR DISABLING THE SIGHT DETECTION, USUALLY ONLY STAYS ON INSTRUMENT PANEL A FEW MINUTES THEN RETURNS TO NORMAL. THERE WAS NO POLICE REPORT OR INSURANCE CLAIM FILED. I AM UNABLE TO GET A PICTURE TO UPLOAD. I CANNOT GET THEM ANY SMALLER THAN 6.2 MB. I HAVE THEM IF NEEDED.
CRACKING AND CHIPPING OF WINDSHIELD
WINDSHIELD CRACKED NEAR LEFT COLUMN WHILE DRIVING WITHIN TWO MONTHS OF BUYING THE BRAND NEW CAR. THERE WERE NO ROCKS OR OTHER OBVIOUS SIGNS OF DAMAGE. CRACK SPREAD ACROSS THE ENTIRE WINDSHIELD AND TOOK 4+ MONTHS TO GET REPLACED DUE TO NOT ENOUGH EXTRA WINDSHIELDS IN THE AREA.
A VERY SMALL SURFACE CHIP ON THE OUTER PORTION OF THE WINDSHIELD (BLACK AREA, DRIVER'S SIDE) DEVELOPED INTO AN APPROXIMATELY TWO FOOT LONG HORIZONTAL CRACK ACROSS THE DRIVER'S SIDE OF THE WINDSHIELD. THE CRACK DEVELOPED OVER A PERIOD OF THREE WEEKS DURING WHICH THE VEHICLE WAS STATIONARY, ON CITY STREETS AND HIGHWAYS.
WINDSHIELD CRACKED FROM CENTER OF BOTTOM EDGE WITHOUT CONTACT FROM ANY OBJECT. CRACK APPEARED IN THE MORNING WHEN I WENT TO START MY 2018 CROSSTREK.
CAR WAS PARKED IN A CAR PORT UNDER A CONDO AT THE BEACH NO BAD STORMS NO BAD WEATHER CAME BACK THE NEXT MORNING TO A CHIP NOW WALKED 4 TO 5 INCHES.
DID NOT NOTICE ANYTHING WRONG WITH THE FRONT WINDSHIELD YESTERDAY AND CAR WAS PARKED IN GARAGE OVERNIGHT. DROVE OUT THIS MORNING AND NOTICED A ROUGHLY 6" LONG CRACK IN FRONT WINDSHIELD IN BOTTOM LEFT CORNER. NO APPARENT CAUSE FOR THE NEW CRACK.
THE WINDSHIELD DEVELOPED 2 LARGE CRACKS THAT HINDER THE VISIBILITY ON BOTH THE DRIVER AND PASSENGER SIDE. THE CRACKS DEVELOPED OVER APPROXIMATELY 4 MONTHS WHILE PARKED.
WINDSHIELD CRACKED WITHIN 30 TO 45 DAYS OF PURCHASE FOR NO APPARENT REASON. HAD A SECOND CRACK LESS THAN A YEAR LATER
WITHIN THE FIRST YEAR OF OWNING MY BRAND NEW 2019 CROSSTREK MY WINDSHIELD DEVELOPED TWO VERY LARGE CRACKS ACROSS IT.
I WAS DRIVING ON THE FREEWAY 3 MONTHS AFTER PURCHASING THE CAR BRAND NEW, AND THE WINDSHIELD CRACKED ON THE DRIVERS SIDE ABOUT HALFWAY UP. I REPLACED THE WINDSHIELD ONLY TO HAVE IT CRACK IN THE SAME SPOT 3 MONTHS LATER.
2018 CROSSTREK WITH 3000MI, GOT INTO CAR EARLY COLD MORNING 1/2018, TURNED ON DEFROSTER WINDSHIELD CRACKED WHILE STOPPED. NO "TRAUMA," NO ROCKS, NO ACCIDENTS. CROSSTREK WITH EYESIGHT DRIVER ASSIST PACKAGE, HAD TO REPLACE WINDSHIELD AND RECALIBRATE EYESIGHT. A REPLACEMENT WINDSHIELD WAS NOT IMMEDIATELY AVAILABLE. WINDSHIELD COULD NOT BE REPAIRED, ONLY REPLACED, DUE TO THE PRESENCE OF EYESIGHT. TWO DAYS FOR REPAIR, LOANER CAR PROVIDED.
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Quick Summary
The 2018 Subaru Crosstrek has 56 VISIBILITY/WIPER complaints on file. Review the timeline above for detailed owner experiences.