6 complaints reported

2020 Subaru Crosstrek UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
6
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

May 2023

Driving the vehicle on the I-5 freeway, approximately 65mph, the sunroof glass suddenly shattered. It sounded like an explosion. The sunshade was closed , no glass shards entered the vehicle. There were no other vehicles close to mine, no tractor trailers in front of me.

Type: Vehicle, Vehicle: 2020 SUBARU CROSSTREK, Manufacturer: Subaru of America, Inc.
Incident: May 2023
Oct 2022

Repeatedly battery drains after a few days of not driving. Won’t start. Requires a jumpstart.

Type: Vehicle, Vehicle: 2020 SUBARU CROSSTREK, Manufacturer: Subaru of America, Inc.
Incident: Oct 2022
Aug 2022

I was driving on the I-5 north. The car had already been in operation for over 2 hours by this point. While traveling around 70 mpg, the speed limit on that section of the highway, my front driver's side door, which had been locked, became unlocked and unlatched on its own — my car's "open door" warning went off and significant wind noise entered the car's cabin. Additionally, the cabin's interior lights all turned on, a normal feature that occurs when the car is stopped and the door opened, but incredible dangerous when traveling at night and at high speeds. I was in a safety corridor on the highway, so there was no shoulder to pull off to. If I tried pulling the door closer to the frame of the vehicle, I was able to get the "door open" indicator to turn off and the lights to dim, but the door would not latch. When I released my grip, however, the door returned to its unlatched/open state. Unable to tell how long the safety corridor would last, I was forced to open and close the door manually while still in motion to correct the problem. Had this been a one-lane section of the highway or had traffic been coming in the lane to my immediate left, it's possible this procedure would have caused an accident. I am unable to attach dashcam footage of this incident to this report, but have uploaded it here for you (and Subaru) to review: https://www.youtube.com/watch?v=T5vn_YOnpgI Please note that the time on the dash cam is incorrect - this occurred around 5 am.

Type: Vehicle, Vehicle: 2020 SUBARU CROSSTREK, Manufacturer: Subaru of America, Inc.
Incident: Aug 2022
Jan 2022

My front windshield cracked one day on its own sitting in my driveway.

Type: Vehicle, Vehicle: 2020 SUBARU CROSSTREK, Manufacturer: Subaru of America, Inc.
Incident: Jun 2021
Dec 2021

2020 Crosstrek windshield cracked. The windshield easily chips. crack started in lower windshield. car was parked in carport when crack started. Subaru does not fix windshield and told us to call glass company. car taken to glass replacement center for replacement of windshield. Subaru dealer told us over the phone that the pictures show there is chip in windseild and Subaru will not cover repair.

Type: Vehicle, Vehicle: 2020 SUBARU CROSSTREK, Manufacturer: Subaru of America, Inc.
Incident: Sep 2021
May 2020

WHILE SITTING AT RED LIGHT, I HEARD A POP. AFTER EXAMINING CAR, REALIZED THAT THE WINDSHIELD HAD CRACKED NEAR THE REAR VIEW MIRROR. *TR

Type: Vehicle, Vehicle: 2020 SUBARU CROSSTREK, Manufacturer: Subaru of America, Inc.
Incident: May 2020

Trend Over Time

Complaints by year

Quick Summary

The 2020 Subaru Crosstrek has 6 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.