2017 Subaru Forester VISIBILITY/WIPER
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
MY WINDSHIELD DEVELOPED A LARGE CRACK (2 FEET LONG) BEGINNING AT THE LOWER LEFT EDGE OF THE WINDSHIELD BELOW THE WIPER EXTENDING HALF WAY UP THE WINDSHIELD. THERE HAD BEEN NO IMPACTS TO THE WINDSHIELD TO EXPLAIN THE CRACK, AND THE ORIGIN OF THE CRACK DID NOT CONTAIN A CHIP TO SHOW WHY IT STARTED. I NOTICED THE CRACK WHEN I PARKED AT MY HOUSE, I'M NOT SURE WHEN IT STARTED BUT WAS SURE IT WASN'T PRESENT WHEN I PURCHASED THE VEHICLE 2.5 WEEKS PREVIOUSLY.
WINDSHIELD CRACKED. HAD TO GET REPLACED. WE NOTICED NO STONES OR PEBBLES STRIKING THE WINDSHIELD TO CAUSE THIS. IT CRACKED ON A HIGHWAY.
AT THE END OF A DRIVE ON THE HIGHWAY I NOTICED THIS CRACK IN THE LOWER LEFT PART OF THE WINDSHIELD (FROM DRIVER'S VIEW). I DON'T BELIEVE ANY OBJECT HIT MY WINDSHIELD. THE CRACK LOOKS UNIFORM.
WINDSHIELD HAS MULTIPLE CHIPS. CURRENTLY ON OUR SECOND WINDSHIELD AFTER A CRACK ACROSS THE WINDSHIELD REQUIRED A FULL REPLACEMENT
VEHICLE WAS TRAVELING ON HIGHWAY 101 SOUTHBOUND. DRIVER HEARD A LOUD POP. DRIVER LOOKED AROUND TO FIND A LARGE CRACK IN THE WINDSHIELD LOCATED ON THE PASSENGER SIDE. THERE WERE NO VEHICLES WITHIN 7-8 CAR LENGTHS IN FRONT OF THE DRIVER.
I WAS DRIVING ABOUT 70 MILES AN HOUR ON THE HIGHWAY, TYPICAL SPEED FOR MY AREA IS BETWEEN 65 AND 80MPH ON HIGHWAYS. MY WIND SHIELD WAS STRUCK BY GRAVEL/ROCK/SMALL OR SMALL DEBRIS. AND A PART OF MY WINDSHIELD CHIPPED WHILE AN OTHER SPOT CRACKED AND LATER DEVELOPED A CRACK.
MY WINDSHIELD GOT A SPONTANEOUS CRACK WHILE DRIVING, NOT BEHIND ANY WORK TRUCKS, AND THEN AS THE DAYS GOT HOTTER, IT BEGAN TO SPIDER. I PAID FOR THE REPLACEMENT THROUGH SAFELIGHT IN MARCH 2018. I ALSO PAID FOR THE REQUIRED CALIBRATION FOR A TOTAL OF JUST OVER $642. ABOUT A WEEK LATER, I GOT ANOTHER CRACK IN THE WINDSHIELD FOR NO APPARENT REASON. I PUT SEALANT INTO IT AND IT IS STARTING TO SPREAD. THE SECOND TIME THE CAR WAS PARKED IN MY DRIVEWAY WHICH IS IN A QUIET RESIDENTIAL NEIGHBORHOOD WITH NO CONSTRUCTION.
SPONTANEOUS REAR WINDSHIELD SHATTERING. CAR WAS PARKED IN DRIVEWAY. *TR
WINDSHIELD CRACKED, WHILE THE CAR WAS PARKED. EPICENTER OF THE CRACK DOES NOT SHOW SIGNS OF IMPACT. APPEARS TO HAVE BEEN STRESS INDUCED. CRACK EXTENDS FROM THE TOP OF THE WINDSHIELD TO BELOW THE MIRROR.
TWO SMALL CRACKS FORMED AT THE BASE OF THE WINDSHIELD (CAUSE UNKNOWN). ONE OF THOSE CRACKS HAS NOW SPREAD TO HALFWAY UP THE WINDSHIELD IN ONE DAY.
BOUGHT THE 2017 SUBARU FORESTER EYESIGH BRAND NEW IN 2017. 2 WEEKS LATER FRONT WINDSHIELD CHIPPED AND CRACKED. GOT IT REPLACED. AND NOW ANOTHER CHIPPED. THIS IS CHEAP THIN POORLY MADE WINDSHIELD EVEN THE DEALER PARTS PERSON SAID SO. 1ST TIME......THIS IS ALL HAPPENED FREEWAY DRIVING. OUT OF NOWHERE. ALL I HEARD A DEBRIS HIT THE WINDSHIELD GOT TO WORK PARKED. BY THE TIME I GET OFF WORK..... THERES A BIG LONG CRACKED ACROSS THE BOTTOM WINDSHIELD. AND 2ND TIME SAME THING HAPPENED WHILE GOING TO WORK. SAME THING HAPPENED. BUT THIS TIME I CALLED THE DEALERSHIP. TOLD THEM WHAT HAPPENED, AND I GOT THE WINDSHIELD REPLACEMENT WARRANTY. NO LUCK, TOLD ME THEY ONLY CAN DO REPAIR SMALLER THEN A QUARTER. SO I CALLED, THEY SAID ONLY CAN REPAIR NO REPLACEMENT. FILL IN THE CRACKED. SO. SO FAR. THIS GONNA BE MY 1ST AND LAST SUBARU. NOTHING BUT HEADACHE DEALING WITH THE DEALERS. WINDSHIELD REPLACNEMT IS NOT CHEAP. ITS ABOUT $$1200
MY WINDSHIELD WAS CRACKED 3 TIMES IN THE SPAN OF 2.5 YEARS OF OWNERSHIP. I'VE HAD TO COMPLETELY REPLACE IT TWICE AND PATCH THE CRACK ONCE. THE FIRST AND THIRD TIME IT HAPPENED I WAS ON A HIGHWAY GOING ~60MPH BUT THE SECOND TIME WAS ON A 35MPH ROAD. I DON'T TAILGATE OTHER CARS AND I'VE NEVER HAD SO MUCH AS A SMALL STAR CRACK ON MY PREVIOUS VEHICLE.
SINCE I HAVE GOTTEN MY VEHICLE, MY WINDSHIELD HAS GOTTEN SEVERAL CRACKS AND CHIPS (VERY EASILY) FROM ROCKS FLYING UP OFF THE ROAD. FOR THE SECOND TIME IN THREE YEARS I AM GOING TO HAVE TO GET MY WINDSHIELD REPAIRED AND THIS TIME A FULL REPLACEMENT IS REQUIRED DUE TO DAMAGE FROM A ROCK HITTING MY WINDSHIELD AND CAUSING A LARGE CRACK.
CRACKED WINDSHIELD ON MY 2017 SUBARU FORESTER. UNKNOWN SOURCE OF HOW IT HAPPENED. NOT FROM ANY TYPE OF DEBRIS.
I JUST PURCHASED MY 2017 SUBARU FORESTER ON 6/13/20 AND WHILE DRIVING ON THE HIGHWAY ON 6/25/20 THE WINDSHIELD WAS HIT BY A SMALL ROCK FROM A SEMI TRUCK IN FRONT OF ME. I DID NOT SEE ANY VISIBLE DAMAGE AT THE TIME BUT THE NEXT DAY A VERY LARGE CRACK APPEARED ON MY WINDSHIELD ALMOST A FOOT AND A HALF LONG. IN SPEAKING WITH OTHER SUBARU OWNERS I HAD NOT REALIZED WHAT A MASSIVE AND WELL KNOWN ISSUE THIS IS FOR SUBARU WINDSHIELDS. I'VE NEVER SEEN THIS TYPE OF DAMAGE OCCUR THIS INSTANTLY ON A WINDSHIELD FROM SUCH A MINOR IMPACT. *TR
WHILE DRIVING MY 2017 SUBARU FORESTER IN JULY 2017 ON M22 LOCATED IN MICHIGAN MY WINDSHIELD BEGAN CRACKING. *TR
WINDSHIELD CRACKED FROM LEFT TO RIGHT TOWARDS BOTTOM NEAR DASH. NOTHING WAS DETECTED THAT WOULD HAVE CAUSE GLASS TO CRACK. OWNED CAR SINCE BRAND NEW AND HAVE HAD THIS SAME TYPE OF CRACK HAPPEN IN TWO WINDSHIELDS.
FRONT WINDSHIELD DEVELOPED HORIZONTAL CRACKS WHILE PARKED ON STREET AT OWNERS LOCATION. CRACK INCREASED IN LENGTH OVER A PERIOD OF TWO MONTHS. FAILURE BEGAN ON PASSENGER SIDE. FAILURE NOW EXTENDS NEARLY 50% INTO DRIVER SIDE. THERE IS NO INDICATION THAT FAILURE WAS CAUSED BY IMPACT FROM EITHER THE OUTSIDE OF WINDOW OR INSIDE OF WINDOW.
WINDSHIELD IS HORRIBLY CHIPPED AND HAS ONE CRACK WITH LESS THAN 50,000 MILES. WILL NEED NEW WINDSHIELD SOON DUE TO HOW UNSAFE IT IS WHEN SUN HITS IT.
MY WINDSHIELD CRACKED IN DECEMBER 2019. I PARKED THE CAR OVERNIGHT IN MY FAMILY'S DRIVEWAY AND IN THE MORNING THERE WAS A 6 INCH CRACK FROM THE BOTTOM LEFT SIDE. THE CRACK EVENTUALLY BECAME MUCH LARGER, ENCOMPASSING HALF THE WINSHIELD. NO PICTURES WERE TAKEN BUT I REPLACED THE WINDSHIELD FOR $435 IN JANUARY 2020.
TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. THE CONTACT STATED THAT THERE WAS A CRACK ON THE FRONT WINDSHIELD THAT STARTED AT THE TOP THEN EXPANDED DOWNWARD. THE INSURANCE COMPANY AUTHORIZED SAFELIGHT AUTO GLASS TO REPLACE THE WINDSHIELD. THE EYESIGHT SYSTEM WAS RECALIBRATED WHICH ADDED TO THE COST OF THE REPLACEMENT. MAITA SUBARU LOCATED AT (2912 AUBURN BLVD, SACRAMENTO, CA 95821 916-486-8500), STATED THAT THE CRACK MAY HAVE BEEN CAUSED BY A ROCK. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 23,586.
WINDSHIELD CRACKED WITHOUT ANY TYPE OF FOREIGN OBJECT CONTACT AND WITHOUT WARNING WITHIN ONE YEAR OF PURCHASE.
I WAS DRIVING DOWN THE HIGHWAY , AND NOTHING HIT MY WINDSHIELD BUT THEN A LARGE CRACK START ACROSS THE TOP 1/3 OF MY WINDSHIELD AND CONTINUED TO GROW LARGER.
MY WINDSHIELD CRACKED SHORTLY AFTER PURCHASE AND HAS HAD SEVERAL CRACKS SINCE THEN.
WINDSHIELD CRACKED WITHOUT CAUSE. THIS HAPPENED WITH THE ORIGINAL WINDSHIELD IN AUGUST 2017. THE WINDSHIELD WAS REPLACED WITH GENUINE SUBARU PARTS AT A SERVICER DIRECTED BY THE SUBARU DEALERSHIP AND IT HAPPENED AGAIN IN APRIL 2018. THE WINDSHIELD WAS REPLACED YET AGAIN WITH GENUINE SUBARU PARTS AT A SERVICER DIRECTED BY THE SUBARU DEALERSHIP. THE WINDSHIELD CRACKED A THIRD TIME WITHOUT CAUSE IN MAY 2019.
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Quick Summary
The 2017 Subaru Forester has 93 VISIBILITY/WIPER complaints on file. Review the timeline above for detailed owner experiences.