2019 Subaru Forester UNKNOWN OR OTHER
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
Front windshield spontaneously cracked in my 2019 Subaru Forester. Car was parked in a parking lot when there was a popping sound and then a crack appeared starting from the bottom corner of the passenger side. NO impact marks on the exterior or interior. The crack has since spread to the center of the windshield. Based on Internet searches, there is a known issue with windshield cracking in Subarus. Subaru's "Customer Advocacy" department refused to pay for the repair (over $1300), claiming that the photos showed an impact mark and therefore it was the customer's responsibility. However, the Subaru dealership (Ramsey NJ) that did the physical inspection and took the photos said they saw NO impact marks. I invited Subaru Customer Advocacy to send someone to physically inspect the car; they declined. Subaru refuses to stand by their product. Instead of recalling the vehicles at risk and replacing the windshields at their cost, Subaru runs the risk of accidents caused by the spontaneous windshield cracking which could lead to bodily harm and/or death. And even with an actual case of spontaneous window cracking, Subaru claims to "see" impact marks in photos, when it is impossible to tell from photos alone, and refuses to conduct a physical inspection. Action should be taken against Subaru to ensure the safety of consumers purchasing their vehicles. Subaru should be required to issue a recall or at minimum cover the cost of replacing windshields that spontaneously crack. The spontaneous cracking occurred on 5/7/22. I brought my car to a Subaru dealership and spoke to Subaru's "Customer Advocacy" department on the same day. It took nearly 3 weeks of calls to Subaru for them to offer me a $750 coupon "as a one-time goodwill gesture" to cover half the cost of the repair. Subaru's customer service is unacceptable and their reluctance to take responsibility is a public safety issue.
The battery drains while the vehicle is off. The car is frequently dead after being off for a short period of time, requiring jump starts and replacement batteries far more often than with a typical vehicle.
2019 Subaru Forester My windshield has spontaneously cracked twice (August 28, 2021, April 18, 2022) without being hit by any object. Windshield was replaced after 2021 incident and will again require replacement after today's incident. It has chipped and required repair on 2 other occasions.
2019 Forrester has dangerous windshield that is prone to chipping and cracking very easley
Windshield cracked for no reason.
Windshield cracks developed, 2x since ownership.
My front windshield spontaneously cracked, originated from the center inside/below the visible site line under the rubber edging. This happened in the beginning of January when there was a combination of bitter cold and heavy snows.
Windshield broke on its own
I was on road driving at night when I heard a crack. When I got to a lit area I noticed 3 inch crack appeared in the lower center of the windshield. No debris hit the windshield all I heard was the distictive sound of the crack.
WINDOW CRACKING WAY TO EASY 2 CRACKS NOW WITH ONLY 6K MILES
While driving on an expressway I heard what sounded like a tiny piece of gravel hitting my windshield. I did not see anything hit. Next thing I saw was a crack spreading across the driver side just above my line of vision. Within two or three minutes it was a foot and a half long. I’m not sure anything hit my windshield or not. There were no other cars in my immediate vicinity and no construction debris. The road was clear. Very puzzling
on two occasions, when staring from a stop and starting to turn left, the car accelerated on its own. at least once the car's override brake system became active as i was slamming the brake.
Windshield Crack
Windshield cracked for no obvious reason.
Windshield cracked for no reason lower passenger side
We bought our Subaru Forester after researching the cars with the best safety features. The car feels unsafe because of 2 problems: Engine hesitation and sudden acceleration. We have barely avoided an incident on two occasions in a parking lot. We were braking for a car heading toward us when our car lurched ahead coming close to hitting an approaching car. Another time we were braking for a stop sign and the car accelerated into moving traffic. We have not reported it to our dealer hoping it was a fluke. We are going to bring it to the dealer because it's obvious that there is something dangerously wrong with our car. I can't report dates - it happens each time we drive with no warning - no lights. Suddenly the engine hesitates acting like it has run out of gas or it lurches ahead, accelerating on its own.
WINDSHIELD CRACKED TO WHERE IT NEEDED RPARE WHEN JUST ON A DIRT ROAD
26,000 MILES ON MY CAR NO REAL REASON AS TO WHY MY WINDSHIELD CRACKED. BUT IT DID, THERE WAS NO WINDSHIELD CHIP. IT JUST DECIDED TO CRACK. REALLY FRUSTRATING WHILE OUT OF TOWN. COSTS $1200.00.
WINDSHIELD CRACKED WHILE PARKED IN EMPTY PARKING LOT FOR ABOUT AN HOUR. REPLACING THIS DEFECTIVE PART WILL COST OVER $1000
WE PURCHASE A 2019 SUBARU FORESTER ON MARCH 29, 2019. SINCE WE PURCHASED THE VEHICLE WE HAVE HAD THREE SEPARATE INCIDENTS INVOLVING THE VEHICLE'S WINDSHIELD. ON APRIL 3, 2019 A STONE HIT THE WINDSHIELD THAT REQUIRED US TO SUBMIT A CLAIM TO OUR INSURANCE COMPANY FOR REPAIR. IN NOVEMBER 2019, WE WENT INTO THE GARAGE AND NOTICED A LARGE CRACK IN THE CENTER OF THE WINDSHIELD WHICH WENT FROM THE BOTTOM TO TOP. THERE WAS NO CLEAR EVIDENCE AS TO HOW THE CRACK OCCURRED. DON'T REMEMBER ANOTHER STONE HITTING THE WINDSHIELD THE CRACK JUST APPEARED. WE HAD TO REPLACE THE WINDSHIELD AND THE DEALER REFUSED TO COVER UNDER THE VEHICLE WARRANTY SO WE HAD TO SUBMIT IT TO OUR INSURANCE COMPANY. THIS YEAR IN JANUARY 2020 ANOTHER STONE STRUCK THE WINDSHIELD AND WE HAD TO SUBMIT A CLAIM TO OUR INSURANCE FOR IT TO BE FIXED. HAVING OWNED SEVERAL VEHICLES THROUGHOUT OUR LIVES, WE HAVE NEVER HAD THIS MANY PROBLEMS WITH A WINDSHIELD OR TO HAVE A WINDSHIELD REPLACED. WE HAVE NOTICED OTHER INDIVIDUALS ON THE INTERNET EXPERIENCING THE SAME PROBLEMS WE ARE HAVING WITH THEIR SUBARU WINDSHIELDS. ARE THE SUBARU WINDSHIELDS DEFECTIVE? THIS NEEDS TO BE INVESTIGATED.
DEFECTIVE WINDSHIELD CRACK BEGINS AT THE TOP OF WINDSHIELD AND DECLINES TO MIDDLE OF WINDSHIELD. THERE IS NO APPARENT OBJECT IMPACT CAUSING THE WINDSHIELD TO CRACK.
WHEN DRIVING ON A FREEWAY, THE GPS GIVES AN AUDIO COMMAND "EXIT RIGHT AHEAD", BUT IT IS NOT FOR THE NEXT EXIT. IT IS FOR ONE OR EVEN TWO EXITS LATER. THIS IS VERY MISLEADING AND NEARLY CAUSE AN ACCIDENT BECAUSE WHEN WE REALIZED THAT WE SHOULD NOT GET OFF AT THE NEXT EXIT, WE VEERED BACK ONTO THE HIGHWAY. THIS IS A SAFETY ISSUE AND SUBURU SHOULD REPROGRAM ALL THE GPS SYSTEMS ON THIS MODEL.
2019 SUBARU FORESTER WINDSHIELD SUDDENLY CRACKED BY ITSELF DURING DRIVING IN A HOT DAY. NOTHING HIT THE WINDOW THE TIME IT HAPPENED. REVIEWED DASH CAM AND CONFIRMED NOTHING HIT THE WINDOW. CIRCULAR CRACK WHICH CAN BE BARELY FELT FROM THE OUTSIDE, BUT DEEP ALMOST INTO THE 2ND LAYER OF GLASS.
I PURCHASED MY VEHICLE IN FEBRUARY 2019 AND DO NOT DRIVE VERY FAR TO WORK. I DO VERY LITTLE DRIVING ON THE HIGHWAY. IN JUNE 2019, WITH LESS THAN 4000 MILES, WE WERE RETURNING HOME FROM A TRIP WHEN WE HEARD THE WINDSHIELD CRACK. WE TOOK IT TO THE DEALERSHIP AND THEY CLAIM THE DAMAGE WAS CAUSED BY A ROCK SO WE TURNED THE CLAIM INTO OUR INSURANCE. THEN YESTERDAY, WE WERE DRIVING ON THE HIGHWAY AND HEARD A TINY ROCK HIT THE WINDSHIELD. TODAY THAT TINY PIT HAS CRACKED OVER HALF THE WINDSHIELD. I HAVE READ THAT SUBARU HAS HAD MANY COMPLAINTS WITH THEIR WINDSHIELDS FOR BOTH FORESTER AND OUTBACKS AND ESPECIALLY FOR THE YEARS 2017-2019. I HAVE OWNED SEVERAL VEHICLES PREVIOUSLY AND HAVE NEVER HAD PROBLEMS LIKE THIS WITH NEEDING TO REPLACE THE WINDSHIELD WITH VERY LITTLE TO NO DAMAGE CAUSING THE CRACK. IN ORDER FOR THE EYESIGHT TO WORK PROPERLY YOU HAVE TO TAKE THE VEHICLE TO AN APPROVED GLASS COMPANY AND THEN HAVE SUBARU CALIBRATE THE WINDSHIELD. THE COST TO REPLACE IS OVER $1200. SUBARU HAS HAD SEVERAL COMPLAINTS AND KNOWS THIS IS AN ISSUE WITH THEIR WINDSHIELD AND THE PROBLEM CONTINUES. I HAVE READ REVIEWS THAT OWNERS OF 2020 MODELS ARE HAVING SIMILAR ISSUES.
THE WINDSHIELD HAS 3 CHIPS AND A 12 INCH LONG CRACK RUNNING DOWN THE MIDDLE. THE VEHICLE WAS IN MOTION ON A HIGHWAY FOR 3 CRACKS THE LAST CHIPS IS FROM AN UNKNOWN SOURCE.
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Quick Summary
The 2019 Subaru Forester has 96 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.