2017 Subaru Impreza UNKNOWN OR OTHER
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
After reading forums online and my own experience I’m convinced the Subaru sun visors are improperly installed or fitted and pose a danger to drivers and those on the road. The sun visors on the driver and passenger side are incredibly loose and prone to falling off while I’m driving. I cannot use it to deflect sun because it will fall off while I’m driving - creating incredibly dangerous driving conditions. It has fallen in my lap but I’m afraid it might fall down to where the pedals are and cause further issues. This has been an issue since I purchased the vehicle in 2019 and happens almost weekly It doesn’t appear that Subaru sells the parts separately so replacing it would be costly.
I have NOT been on an accident or anything related, my complaint is about my car's current recall that the manufacturer cannot fix. My husband is military and we are currently stationed in Spain, the car has a recall to be fixed before shipment to the new duty station. As per the shipping rules, there cannot be any recalls active on the vehicle and we have done our part to contact the manufacturer both in Spain, United States and Puerto Rico (where the car was purchased originally). We are expected to ship the car in January 31st, 2024 from Spain to the new duty station which this matter has an urgency as it is the only car we have. I have done my part of contacting all Subaru manufacturers so someone can fix the issue before the ship out date, and even they say the manufacturer has no idea HOW they will fix the recall. We need help! The car is in perfect condition we have NOT have any issues with the related 'recall' as of today. Again, we are NOT in the United States but stationed in Spain for military purposes and we are expected to move out at the end of January, this matter has great urgency!
Premature failure of wheel bearing .at low mileage intervals .
From: [XXX] Date: August 18, 2023 Subject: Complaint Against Subaru for Faulty and Poor Quality Windshield I am writing to file a complaint against Subaru for the faulty and poor-quality windshield in my 2017 Subaru Impreza. On August 18, 2023, while I was driving on I-35, a tiny speck hit my windshield. Within a few minutes of driving, the speck spread into a large crack. I immediately pulled over and contacted the nearest Subaru dealer. The dealer said that the windshield would need to be replaced, and the repair cost would be $1,500. I am concerned that Subaru is ignoring the poor quality of their windshields. I have done some research online, and I have found many other complaints from Subaru owners who have had similar experiences. In some cases, the windshields have shattered while the vehicles were being driven, putting drivers and other road users at risk. I am requesting that NHTSA take urgent action against Subaru. I believe that Subaru violates federal safety regulations by selling vehicles with defective windshields. I urge you to investigate this matter and take appropriate action to protect the safety of consumers. Thank you for your time and attention to this matter. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The left front and right front halogen headlamp assemblies, containing the side reflex reflector and low beam reflector, may not fully meet requirements set forth in FMVSS No. 108 – Lamps, Reflective Devices, and Associated Equipment. At certain viewing angles, the left front and right front side reflex reflectors may not properly provide reflected light, which may lower the vehicle visibility to other road users, increasing the risk of a crash. Additionally, the left front halogen low beam reflector may not properly illuminate the roadway for the driver and/or may cause glare for other road users, increasing the risk of a crash.
I purchased this car in January 2021 from the Mechanicsburg Faulkner dealership in PA. It was previously owned by one person. I am the second owner. On May 5, 2021, as I was getting into my car to drive to work, I noticed a crack on the right side of my windshield. Upon closer inspection, the crack appeared to have started from the very edge of the lower part of the windshield. Nothing fell on my car as it is kept secured in our garage.
THIS IS IN REGARDS TO THE SUBARU WINDSHIELD LAWSUIT. SOMETIME IN LATE MAY OF 2020, I FOUND MY PARKED CAR ON THE STREET OUTSIDE MY APARTMENT WITH A CRACK THAT SPANNED OVER 12"ON THE FRONT WINDSHIELD. THERE WAS NO SIGN OF WHAT CAUSED THE CRACK. OVER THE NEXT FEW WEEKS THE CRACK CONTINUED TO GROW ACROSS THE WINDSHIELD. I HAD IT REPLACED JULY 7, 2020, AT THAT TIME OF IT WAS OVER 24" LONG. I WAS TOLD BY MY LOCAL WINDOW REPAIR SHOP THAT SUBARU HAD TO BE THE ONES TO REPLACE THE WINDSHIELD BECAUSE THEY WOULD BE THE ONES THAT NEEDED TO RECALIBRATE THE COMPUTER SYSTEM THAT CONNECTED TO THE WINDSHIELD.
WINDSHIELD COWL BUCKLES WITH WIDE GAP. DEALER REPLACED THE COWL AND ADJUSTED CLIPS A HANDFUL OF TIMES AND IT STILL HAPPENS AND THAT THEY SEE A LOT OF IMPREZAS THAT ARE "JUST LIKE THAT". THIS IS GOING TO CAUSE ALL KINDS OF WATER DAMAGE TO THE VEHICLE, SEVERELY REDUCING THE VEHICLE'S LIFE AND VALUD. IT IS ALSO A SAFETY HAZARD AS THE WINDSHIELD IS NOT FULLY SEALED. THIS NEEDS TO BE RECALLED AND REMEDIED BY SUBARU.
I PURCHASED A USED 2017 SUBARU IMPREZA IN APRIL OF 2020. THE WINDSHIELD HAS BEEN BROKEN TWICE SINCE THEN. THE ONLINE PHOTOS SHOWED IT WITH AN INTACT WINDSHIELD. WHEN IT WAS BROUGHT TO MY HOME FOR A TEST DRIVE IT HAD MULTIPLE CRACKS ON THE WINDSHIELD AND THE DEALER STATED THAT THEY HAD TO REPLACE IT WHEN WE PURCHASED IT AS THEY WERE IN THE LINE OF SITE FOR THE DRIVER AND A SAFETY HAZARD. AFTER A FEW WEEKS OF NOT DRIVING THE CAR OTHER THAN TO GET GROCERIES DURING COVID THE NEW WINDSHIELD THAT THE DEALER HAD JUST REPLACE CRACKED. THERE IS NO STONE PIT, IT SIMPLY CRACKED ON ITS OWN. THIS CRACK RUNS FROM THE UPPER PASSENGER CORNER FOR APPROXIMATELY 18' TOWARD THE MIDDLE AND BOTTOM OF THE WINDSHIELD. IT APPEARS TO EITHER BE STRESS OR THERMAL RELATED. TWO WINDSHIELD CRACKS THAT DON'T APPEAR TO BE FROM A ROCK IN A MONTHS TIME SEEM LIKE A POSSIBLE DEFECT TO ME. THE CRACK I NOTICED GROW WITHOUT RECALLING A SPECIFIC INCIDENT THAT STARTED IT. THE DEALER IS NOW TRYING TO OFFER A 5 YEAR CRYSTAL FUSION TREATMENT AND WARRANTY FOR $995. SOME ONLINE SEARCHING ON THIS MAKES THAT SEEM LIKE A SCAM AT BEST. THE DISCLAIMER ON THE FORM STATES THAT THEY WON'T REPLACE THE WINDSHIELD IF BREAKAGE IS PART OF A FACTORY DEFECT, WHICH IT IS LOOKING LIKE THEY COULD STATE. I WANT TO REPLACE MY WINDSHIELD THAT IS CRACKED, BUT WOULD LIKE SOME REASSURANCE THAT IT WON'T BREAK NEARLY IMMEDIATELY AGAIN AND WOULD LIKE SUBARU OR THE DEALER TO STAND BEHIND THESE VEHICLES AS THIS APPEARS TO BE A WIDESPREAD AND SYSTEMATIC ISSUE.
THE WIPER COWL COVER SEPARATES FROM THE WINDSHIELD RESULTING IN A GAP BETWEEN THE COWL COVER AND THE WINDSHIELD. THIS GAP ALLOWS AN ABNORMAL AMOUNT OF WATER TO FLOW INSIDE, ESPECIALLY DURING HEAVY RAINFALL, SNOW, OR CARWASH.
WINDSHIELD SPONTANEOUSLY CRACKED FOR NO REASON
I DID A TEST DRIVE OF THE SUBARU IMPREZA 2017 PREMIUM WAGON AT A SEATTLE-AREA DEALERSHIP. I NOTICED THAT THE CAR DOOR DID NOT LOCK COMPLETELY OR OPENED BY ITSELF WHILE THE CAR WAS IN MOTION. I NOTICED THAT I AM NOT THE ONLY ONE WHO SEES THIS SAFETY ISSUE. THERE ARE OTHERS WHO HAVE REPORTED THE SAME OR SIMILAR PROBLEM ON SUBARU OWNERS FORUM. HERE ARE TWO LINKS TO REVIEW TO SEE THIS ISSUE BEING DISCUSSED: HTTP://WWW.IMPREZA5.COM/FORUM/9-2017-IMPREZA-GENERAL-DISCUSSION-FORUM/3281-IMPREZA-DOOR-CLOSING-ONLY-WHEN-SLAMMED.HTML HTTP://WWW.IMPREZA5.COM/FORUM/138-5TH-GEN-IMPREZA-ISSUES-PROBLEMS/2586-PASSENGER-FRONT-DOOR-OPENS-ITSELF.HTML I THINK THIS IS A SAFETY PROBLEM, BECAUSE IN MY CASE THE DOOR WAS AJAR OR OPENED WHILE I WAS ON A FREEWAY. THIS NEEDS TO BE INVESTIGATED AND PROBLEM FIXED BEFORE THE PROBLEM MANIFESTS IN EITHER THE DRIVER, PASSENGER OR PROPERTY BEING DAMAGED.
PLEASE SEE THE ATTACHMENT FOR THE WHOLE STORY. THANKS.
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Quick Summary
The 2017 Subaru Impreza has 13 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.