18 complaints reported

2018 Subaru Legacy VISIBILITY/WIPER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
18
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Nov 2021

FRONT WINDSHIELD DEVELOPED A TINY CRACK WHILE DRIVING ON HIGHWAY, WHICH THEN QUICKLY PROPAGATED THROUGHOUT THE WINDSHIELD. WINDSHIELD WAS REPLACED AT MY EXPENSE.

Type: Vehicle, Vehicle: 2018 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Jan 2018
Jul 2021

WINDSHIELD: THE OEM WINDSHIELD CRACKS EASILY AND MANUFACTURE WILL SAY NOT RESPONSIBLE BECAUSE IT'S NOT A "DEFECT", BUT THEY USED INFERIOR GLASS. CURRENTLY, I HAVE OVER 6 CRACKS AND EVERY TIME THE SMALLEST ITEM HITS IT, THE WINDSHIELD CRACKS. I'VE BEEN WITH NEW CAR DEALERSHIP FOR OVER 30YEARS AND OWNED MANY CARS AND NEVER HAD A WINDSHIELD CRACK SO EASILY. SMALL ROCKS WOULD HIT MY OTHER CARS AND JUST BOUNCE OFF, BUT NOT MY 2018 SUBARU LEGACY, AS I SAID AT "LEAST" 6 MARKS FROM ANYTHING HITTING MY WINDSHIELD IS CURRENTLY AVAILABLE TO SEE, YET NO MARKS ON MY OTHER VEHICLE, WHICH IS A GM PRODUCT. TAKING A PICTURE IS TOO HARD TO SEE "ALL" THE SMALL CHIPS. I HAVEN'T REPLACED IT YET, HOPING A RECALL WOULD HAPPEN, OR SOMEONE WANTS TO LOOK AT ALL THE NICKS, SINCE I'VE OWNED IT NEW FROM 2018. THIS HAPPENS DRIVING SLOW, FAST, ANYWHERE A ROCK CAN FLY.

Type: Vehicle, Vehicle: 2018 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Jan 2019
Jun 2021

AFTER APPROXIMATELY 13 MONTHS, A REPLACEMENT WINDSHIELD HAS DEVELOPED A CRACK AGAIN IN THE SAME LOCATION EXPANDING TO ESTIMATED 12 INCHES.

Type: Vehicle, Vehicle: 2018 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: May 2021
May 2021

I have had the windshield replaced in this vehicle three times in less than one year. I recently took my car through a car wash that I use regularly and the next day, there was a new crack on the lower passenger side of the windshield. This is getting expensive to fix and seems to be a defect with the windshield.

Type: Vehicle, Vehicle: 2018 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: May 2021
Apr 2021

WINDSHIELD CHIPPED WITHOUT LEAVING CRACKS AND CANNOT BE REPAIRED.

Type: Vehicle, Vehicle: 2018 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Dec 2018
Mar 2021

ON A COLDER 20 DEGREE MORNING, I STARTED MY 2018 SUBARU LEGACY TO WARM UP. WITHIN A FEW MINUTES AND BEFORE DRIVING AWAY, MY WINDSHIELD SPONTANEOUSLY CRACKED AT THE BOTTOM NEAR THE WIPER BLADE / DEFROST VENTS. THE CRACK STARTS ON THE BOTTOM DRIVERS SIDE, COMES UP ABOUT 3 INCHES, THEN RUNS ACROSS ABOUT 18 INCHES TOWARDS THE PASSENGERS SIDE, AND THEN BACK DOWN AGAIN.

Type: Vehicle, Vehicle: 2018 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Jan 2021
Jan 2021

TWO CRACKS APPEARED IN WINDSHIELD. I DO NOT KNOW IF A ROCK CAUSED IT. SMALL ROCK HITS BEFORE HAVE BEEN REPAIRED. THIESE LARGE CRACKS PROBABLY MEAN A NEW WINDSHIELD.

Type: Vehicle, Vehicle: 2018 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Jan 2021
Jan 2021

A SMALL CRACK EMANATING VERTICALLY ON THE PASSENGER SIDE ON THE VERY BOTTOM OF THE SCREEN BEGINNING 1 MONTH AGO HAS SPREAD HORIZONTALLY TOWARDS THE DRIVER'S SIDE.

Type: Vehicle, Vehicle: 2018 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Dec 2020
May 2020

I WORK AS A HOME HEALTH NURSE AND I JUST FINISHED A PATIENT VISIT. AFTER I GOT BACK INSIDE MY CAR I FOUND A HUGE CRACK ALONG THE RIGHT SIDE OF MY FRONT WINDSHIELD. WHILE I WAS COMPLETING MY PATIENT VISIT MY CAR WAS PARKED OUT FRONT OF THE HOUSE THE ENTIRE TIME AND WAS NOT IN MOTION. THE CAR WAS NOT PARKED UNDER ANY TREES, OR ANYTHING THAT COULD OF DONE THIS.

Type: Vehicle, Vehicle: 2018 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: May 2020
Mar 2020

JULY 2019 WE GOT A CRACK IN OUR WINDSHIELD BETWEEN THE EYESIGHT CAMERAS. WE PAID OUT OF POCKET TO REPLACE THE WINDSHIELD NOT UNDERSTANDING WHY IT HAPPENED. BUT ONLY SEVERAL MONTHS AFTER WE HAD THE WINDSHIELD REPAIRED IN OCTOBER, IT CRACKED AGAIN IN DECEMBER. THIS TIME ON THE DRIVER SIDE INLINE WITH OUR VIEW.

Type: Vehicle, Vehicle: 2018 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Dec 2019
Mar 2020

WINDSHIELD SUDDENLY CRACKED WHILE PARKING OVERNIGHT

Type: Vehicle, Vehicle: 2018 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Jun 2020
Mar 2020

MY WINDSHIELD CRACKED SPONTANEOUSLY WHILE I WAS DRIVING AND THE CRACK QUICKLY SPREAD AND BECAME VERY LARGE

Type: Vehicle, Vehicle: 2018 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Mar 2020
Mar 2020

TL* THE CONTACT OWNS A 2018 SUBARU LEGACY. THE CONTACT STATED THAT WHILE VEHICLE WAS PARKED, THE CONTACT NOTICED THE PASSENGER SIDE LOWER WINDSHIELD CRACKED WITHOUT WARNING OR IMPACT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REFERRED CONTACT TO LOCAL DEALER. SERRA CADILLAC OF TRAVERSE CITY LOCATED AT (1747 S GARFIELD AVE, TRAVERSE CITY, MI 49686, (231) 486-0878) WAS CONTACTED HOWEVER THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE WINDSHIELD WAS REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 8,000.

Type: Vehicle, Vehicle: 2018 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Nov 2018
Feb 2020

I'VE HAD MY LEGACY FOR 2 YEARS AND SINCE OWNING IT I'VE HAD TO TAKE THE CAR IN TO GET THE WINDOW CHIPS FILLED 4 DIFFERENT TIMES. ALL 4 TIMES THE WINDSHIELD CHIPPED I WAS DRIVING ON THE HIGHWAY.

Type: Vehicle, Vehicle: 2018 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Dec 2020
Feb 2020

ALTHOUGH THERE WERE NOT ANY NICKS IN MY WINDSHIELD, WHILE MY CAR WAS PARKED OVERNIGHT, THE WINDSHIELD DEVELOPED A CRACK STARTING FROM THE EDGE OF THE PASSENGER SIDE. THE CAR WAS NOT MOVING AND WAS PARKED IN A DRIVEWAY SO DAMAGE COULD NOT HAVE BEEN CAUSED BY A ROCK. IT APPEARS TO BE A FAULTY WINDSHIELD. THERE ARE LESS THAN 20,000 MILES ON THE VEHICLE AND IT IS LESS THAN 2 YEARS OLD.

Type: Vehicle, Vehicle: 2018 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Feb 2020
Jan 2020

I WAS ON THE HIGHWAY GOING ABOUT 70 AND DIDN'T HEAR A ROCK HIT THE WINDSHIELD AND WAS ON A SMOOTH SURFACE, HOWEVER SUDDENLY THERE WAS A FOOT LONG CRACK ON THE DRIVER'S SIDE.

Type: Vehicle, Vehicle: 2018 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Mar 2020
May 2019

THE DRIVERS SIDE MIRROR OF 2018/2019 LEGACY'S WITH BLIND SPOT DETECTION WILL NOT ADJUST OUT FAR ENOUGH TO SEE BLIND SPOT OF VEHICLE FOR SEAT POSITION ADJUSTED FOR AVERAGE TO TALL DRIVERS. WHILE THE MIRROR DETECTION LIGHT WORKS THERE IS NO WAY TO PHYSICALLY CONFIRM SIDE TRAFFIC POSITION. DANGEROUS, ESPECIALLY IN CONGESTED MULTI-LANE ENVIRONMENTS. IT WAS DETERMINED THAT ALL MIRRORS AT A DEALERSHIP WITH BLIND SPOT DECTION HAS THE SAME ISSUE. THIS ISSUE MAY EXIST FOR OTHER YEARS AND MODELS AS WELL. VEHICLES USING MIRRORS WIITHOUT BLIND SPOT DETECTION FUNCTION ADEQUATELY.

Type: Vehicle, Vehicle: 2018 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: May 2019
Apr 2019

THE SUBARU LEGACY WINDSHIELD IS EXTREMELY BRITTLE, SMALL SALT DEBRIS CAUSED THE WINDSHIELD TO HAVE SEVERAL CHIPS ALL OVER THE WINDSHIELD, IN ALL MY YEARS I'VE NEVER SEEN WINDSHIELDS BEING THIS BRITTLE. THERE ARE THOUSANDS OF COMPLAINTS ON SUBARU FORUMS ABOUT WINDSHIELDS THAT HAVE THE EYESIGHT EQUIPPED THAT THEY ARE PRONE TO CRACKING AND CHIPPING EASILY. RECENTLY SUBARU LOST A LAWSUIT ABOUT THEIR WINDSHIELD CRACKING ON THE 2015 AND 2016 SUBARU OUTBACKS, I BELIEVE SUBARU HAS NOT ADDRESSED THIS ISSUE YET. WHILE I WAS DRIVING ON THE HIGHWAY ON MY WAY TO VACAVILLE CALIFORNIA MY WINDSHIELD ENDED UP WITH AT LEAST DOZENS OF CHIPS ALL OVER MY WINDSHIELD. THIS IS UNACCEPTABLE BECAUSE I'VE MADE THIS TRIP COUNTLESS AMOUNT OF TIMES ON MY OLD CAR AND NEVER HAD THIS ISSUE.

Type: Vehicle, Vehicle: 2018 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Mar 2019

Trend Over Time

Complaints by year

Quick Summary

The 2018 Subaru Legacy has 18 VISIBILITY/WIPER complaints on file. Review the timeline above for detailed owner experiences.