46 complaints reported

2019 Subaru Legacy VISIBILITY/WIPER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
46
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Aug 2020

FRONT WINDSHIELD HAS CRACKED TWICE WITHIN 6 MONTHS FOR NO APPARENT REASON AS I WAS DRIVING ON THE INTERSTATE. THE CRACKS WERE BOTH ON THE DRIVER SIDE, MAKING IT DIFFICULT TO SEE WHILE DRIVING.

Type: Vehicle, Vehicle: 2019 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Oct 2020
Jul 2020

WINDSHEILD CRACKED AND HAS TO BE REPLACED

Type: Vehicle, Vehicle: 2019 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Jul 2020
Jul 2020

THERE IS AN 18 INCH CRACK IN OUR WINDSHIELD. WE HEARD A SOFT 'POP' NOISE WHEN WE WERE DRIVING STRAIGHT ON A LEVEL ASPHALT ROAD AT A LOW SPEED. NO ROCKS OR OTHER OBJECTS HIT THE GLASS. WE LOOKED AROUND TO SEE WHAT IT WAS AND WE NOTICED THE CRACK. IT IS ABOUT 18 INCHES LONG AND STARTS AT THE EDGE OF THE GLASS ON THE PASSENGER SIDE OF THE VEHICLE.

Type: Vehicle, Vehicle: 2019 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Jul 2020
Jun 2020

WINDSHIELD CRACKED FOR NO REASON.

Type: Vehicle, Vehicle: 2019 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Jun 2020
May 2020

ON TWO SEPARATE OCCASIONS I WAS STARTLED BY A LOUD POP KIND OF NOISE COMING FROM THE WINDSHIELD AREA WHILE DRIVING. ABSOLUTELY NOTHING WAS AROUND TO CAUSE THIS EITHER TIME AND NOTHING WHATSOEVER HAS HIT THE WINDSHIELD SINCE I'VE OWNED THIS CAR. I AM THE SOLE DRIVER. ON BOTH OCCASIONS, I WAS DRIVING DOWN A STRAIGHT ROAD GOING 50MPH ON MY WAY TO WORK (A 10 MINUTE COMMUTE). THE MORNING AFTER THE SECOND OCCURRENCE, I GOT INTO MY CAR TO FIND A CRACK ON THE LOWER PASSENGER SIDE OF MY WINDSHIELD ABOUT 2/3S OF THE WAY DOWN AND STARTING FROM THE OUTER EDGE. THERE HAD BEEN NO CRACK OR ANY HINT THAT SOMETHING WOULD HAPPEN WHEN I LEFT MY CAR THE DAY BEFORE. HOW DOES A CRACK JUST APPEAR OVERNIGHT WITH ABSOLUTELY NOTHING TO CAUSE IT? I HAVE NEVER IN MY LIFE HAD THIS HAPPEN. THE CAR WAS ABSOLUTELY STATIONARY, NO NEARBY TREES OR ANYTHING THAT COULD CAUSE ANY IMPACT. DUE TO COVID, THE CRACK SAT FOR QUITE SOME TIME, WHEN I FINALLY GOT TO MAKE IT TO THE SUBURU DEALERSHIP WHERE I BOUGHT MY CAR, THEY DENIED MY CLAIM. THE TECHS SAID THEY COULD FIND NO CHIP OR ORIGINATION FOR THE CRACK... (BECAUSE THERE WASN'T ONE) THE TECHS AGREED IT SHOULD HAVE BEEN COVERED UNDER THE WARRANTY BUT SUBURU STILL DENIED MY CLAIM. I'M NOW OUT $1103.00

Type: Vehicle, Vehicle: 2019 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Feb 2020
Apr 2020

THE WINDSHIELD OF THE CAR CRACKED OVERNIGHT, WHILE IN STATIONARY, PARKED ON THE CITY STREET IN A RESIDENTIAL AREA. I PARKED MY CAR IN FRONT MY HOUSE ON SUNDAY, AUG 11, 2019, AND WHEN I WENT OUT IN THE MORNING OF AUG 12, 2019, THE WINDSHIELD WAS CRACKED. AT THAT POINT, I HAVE HAD THE CAR FOR 10.5 MONTHS WITH A MILEAGE OF ABOUT 5500 MILES. THE CRACK STARTED FROM THE LOWER PART OF THE WINDSHIELD ON THE PASSENGER SIDE AND EXTENDED TO THE MIDDLE OF WINDSHIELD, ALMOST TO THE DIVER'S SIDE. I NOTIFIED THE DEALERSHIP AND WAS TOLD THAT IT'S NOT COVERED BY THE COMPANY. I HAD TO GET IT FIXED AT MY OWN EXPENSE.

Type: Vehicle, Vehicle: 2019 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Dec 2019
Feb 2020

WHILE DRIVING MY WINDSHIELD CRACK. NOTHING HIT IT. IT JUST BROKE WHEN I DROVE OVER A BUMP IN THE ROAD. ON A COUNTRY HIGHWAY.

Type: Vehicle, Vehicle: 2019 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Feb 2020
Feb 2020

DEFECTIVE WINDSHILED - REPLACED BY SAFELITE -555 N MCLEAN BLVD ELGIN,IL ON AUGUST 16TH.2019 CAR WAS LEASED ON APRIL 16TH.2019 AS BRAND NEW. COST TO REPLACE WAS $539.04. CAR WAS STATIONARY WHEN I SPOTTED DEFECTIVE WINDSHIELD.

Type: Vehicle, Vehicle: 2019 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Jul 2019
Feb 2020

CRACKED WIDSHEILD A PEEBLE HIT IT AND WITHIN A COUPLE OF DAYS I HAD TO GET A WINDSHIELD

Type: Vehicle, Vehicle: 2019 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: May 2019
Feb 2020

TL* THE CONTACT OWNS A 2019 SUBARU LEGACY. THE CONTACT STATED THAT WHILE PARKED IN THE DRIVEWAY OF THE RESIDENCE, THE WINDSHIELD CRACKED WITHOUT BEING STRUCK BY A FOREIGN OBJECT. THE CONTACT STATED THAT THE WINDSHIELD CRACKED IN THREE SEPARATE PLACES WHILE PARKED AT THE RESIDENCE. THE VEHICLE WAS TAKEN TO (ST J AUTO BUICK GMC 500 MEMORIAL DR, ST JOHNSBURY, VT 05819 (802) 748-1355) WHERE IT WAS INSPECTED AND REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ANOTHER DEALER (WHITE RIVER TOYOTA 303 SYKES MOUNTAIN AVE, WHITE RIVER JUNCTION, VT 05001 (802) 299-2800) WHO ALSO REPAIRED THE WINDSHIELD. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE THE FAILURE MILEAGE WAS APPROXIMATELY 12,663.

Type: Vehicle, Vehicle: 2019 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Jul 2019
Feb 2020

TL* THE CONTACT OWNS A 2019 SUBARU LEGACY. THE CONTACT STATED THAT THE WINDSHIELD CRACKED WITHOUT IMPACT. SUBARU OF MUSKEGON (1878 E. STERNBERG RD MUSKEGON, MI 49444, (888)575-4596) INFORMED THE INSURANCE COMPANY THAT THE WINDSHIELD WAS NOT COVERED UNDER WARRANTY. THE CONTACT STATED THAT THE CRACK EXTENDED ACROSS THE WINDSHIELD. THE MANUFACTURER WAS NOT INFORMED OF TE FAILURE. THE FAILURE MILEAGE WAS 29,000.

Type: Vehicle, Vehicle: 2019 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Mar 2020
Jan 2020

I'LL BE REPLACING MY WINDSHIELD FOR THE SECOND TIME WITHIN A YEAR TOMORROW AND HAVING IT REPAIRED OVERALL FOR THE THIRD TIME WITHIN A YEAR. THE FIRST REPLACEMENT WAS DUE TO A SMALL PEBBLE KICKING UP FROM THE HIGHWAY CAUSING A SMALL STAR CRACK IN MY LINE OF SIGHT FORCING A REPLACEMENT BECAUSE THE PATCH STILL CAUSED LINE OF SIGHT ISSUES. LESS THAN A MONTH LATER ANOTHER SMALL PEBBLE CAUSED A SECOND CRACK. THIS TIME A PATCH WAS FINE AND LUCKILY WAS FREE. THIS MORNING I CAME OUT TO MY CAR, WHICH HAD BEEN PARKED ALL WEEKEND, AND WHEN I GOT IN SAW THAT THERE IS A LONG J SHAPED CRACK STARTING FROM THE TOP OF THE WINDSHIELD NEAR THE PASSENGER SIDE EYESIGHT CAMERA GOING ALL THE WAY DOWN AND AROUND THE DOT MATRIX PATTERN THAT COMES DOWN THE WINDSHIELD NEAR THE REAR VIEW MIRROR. THESE WINDSHIELDS ARE TERRIBLE AND I'VE NEVER HAD AN ISSUE WITH A WINDSHIELD BEFORE OWNING A SUBARU. IT'S UNFORTUNATE BECAUSE THE REST OF THE CAR IS GREAT. IF YOU'RE GOING TO BUY A SUBARU PROBABLY PREPARE FOR AN ANNUAL WINDSHIELD REPLACEMENT AND GET READY FOR THAT DEDUCTIBLE.

Type: Vehicle, Vehicle: 2019 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Jan 2020
Dec 2019

THE WINDSHIELD ON OUR 2019 SUBARU LEGACY CRACKED ON SATURDAY 12/21/2019. THERE WASN'T ANY CRACK IN THE MORNING WHEN I DROVE TO THE OFFICE. THE CAR WAS PARKED AT A COVERED PARKING SPOT THE WHOLE DAY. IN THE EVENING, I NOTICED A CRACK ON THE DRIVER'S SIDE WHILE I WAS DRIVING BACK. THERE WAS NO IMPACT ON THE WINDSHIELD WITH PEBBLE ETC WHILE DRIVING DURING THE DAY. WHEN I RESEARCHED ONLINE, I FOUND OUT THAT MANY PEOPLE ARE NOTICING THEIR 2017-2019 SUBARU CAR WINDSHIELDS ARE CRACKING LIKE MINE. SO I AM BRINGING THIS TO YOUR ATTENTION. I HAVE TO PAY $500 DEDUCTIBLE TO MY INSURANCE THIS WEEK AND GET IT REPLACED.

Type: Vehicle, Vehicle: 2019 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Dec 2019
Dec 2019

I HAD THE CAR LESS THAN A MONTH AND GOT HOME FROM WORK, PARKED THE CAR IN THE GARAGE AND EVERYTHING WAS FINE, THE VERY NEXT MORNING WHEN I WENT OUT TO GET IN MY CAR THE WINDSHIELD HAD A HUGE CRACK IN IT. I GOT THE WINDSHIELD REPLACED AND IN LESS THAN A MONTH THE WINDSHIELD CRACKED AGAIN.

Type: Vehicle, Vehicle: 2019 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Mar 2019
Oct 2019

TL* THE CONTACT OWNS A 2019 SUBARU LEGACY. THE CONTACT WAS UNABLE TO ADJUST THE SIDE MIRRORS TO VIEW THE BLINDSPOTS. THE MIRRORS FAILED TO ADJUST TO A 15 DEGREE ANGLE TO VIEW THE BLINDSPOTS. THE VEHICLE WAS TAKEN TO HENDRICK SUBARU SOUTHPOINT (200 KENTINGTON DR, DURHAM, NC 27713) WERE THE FAILURE WAS UNABLE TO BE DIAGNOSED OR REPAIRED. THE CONTACT READ ARTICLES THAT STATED THAT THE SIDEVIEW MIRRORS SHOULD BE ABLE TO ADJUST TO SEE INTO THE BLINDSPOTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 175. *BF *TR

Type: Vehicle, Vehicle: 2019 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Oct 2019
Oct 2019

DRIVING ON AN OVERPASS AT 45 MPH, HEARD A POP AND SAW THE WINDSHIELD CRACK IT FRONT OF ME. IT STARTED AT THE BOTTOM RUNNING UPWARD THE TO THE RIGHT. THIS HAPPENED BEFORE ON 03/06/2019 AT 3,300 MILES AND NOW AGAIN 09/09/2019 AT 5,174 MILES. HAVE RESEARCHED AND DISCOVERED MANY EXAMPLES OF THE ISSUES INCLUDING PAST CLASS ACTION LAWSUIT.

Type: Vehicle, Vehicle: 2019 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Sep 2019
Aug 2019

I'VE OWNED MY 2019 SUBARU LEGACY FOR EXACTLY ONE MONTH. YESTERDAY, WHILE DRIVING ON ROUTE 13 IN DELAWARE, I SAW A CRACK SPREAD FROM THE OUTSIDE RIGHT SIDE OF THE WINDSHIELD ON THE PASSENGER SIDE OF THE CARD AND SPREAD FOR ABOUT 15 INCHES SORT OF IN THE SHAPE OF AN "S". NEITHER MYSELF NOR THE PASSENGER SITTING IN THE FRONT SEAT HEARD ANYTHING HIT THE CAR NOR DID WE SEE ANYTHING. I TOOK THE CAR TO THE SUBARU DEALERSHIP THIS MORNING AND I WAS TOLD THAT SOMETHING VERY TINY HIT THE WINDSHIELD. HOW COULD SOMETHING THAT TINY CAUSE THAT KIND OF DAMAGE? I AM STILL UNABLE TO SEE THE IMPACT. THE SUBARU WINDSHIELDS MUST BE PAPER THIN. I WAS INFORMED BY THE SERVICE CLERK THAT THERE WAS NOTHING THAT SUBARU COULD DO TO HELP. I AM EXTREMELY DISAPPOINTED IN THEIR RESPONSE.

Type: Vehicle, Vehicle: 2019 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Aug 2019
Jul 2019

WINDSHIELD CRACK ON THE PASSENGER SIDE STARTING FROM THE BOTTOM AT THE WIPER HEATER UPWARD AND AT AN ANGLE TOWARD THE MIRROR AREA. PARKED THE VEHICLE IN THE GARAGE, NO CRACK VISIBLE AND THE NEXT MORNING THE CRACK WAS VISIBLE UPON BACKING OUT OF THE GARAGE.

Type: Vehicle, Vehicle: 2019 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Jun 2019
Jun 2019

I HAVE BOUGHT MY CARE ON 04/08/2019 AND SINCE THEN THE WINDSHIELD IS BROKEN TWO TIMES ON THE HIGHWAY . THE FIRST TIME JUST TWO WEEKS AFTER PURCHASING WHEN COMMUTING FROM WORK TO HOME ON HIGHWAY 99 I FELT A SMALL ROCK HIT THE WINDSHIELD WHICH CRACK STARTED TO GROW AFTER 10-15 MINUTES AND GREW TO THE SIZE OF FOUR TIMES GREATER THAN DOLLAR BILL WHEN WAS REPLACED.THE SECOND TIME I DIDN'T EVEN FELT ANYTHING BUT WHEN I GOT HOME AFTER A LONG DRIVE I REALIZED A CRACK WHICH GREW FAST. I FEEL LIKE THE QUALITY OF WINDSHIELD IS SO LOW THAT EVEN WITH A SMALL ROCK IT STARTS CRACKING . AT LEAST IT SHOULD STAY LIKE A CHIP IN THE BEGINNING.

Type: Vehicle, Vehicle: 2019 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Apr 2019
Nov 2018

THE VEHICLE IS LESS THAN ONE MONTH OLD AND IT WAS FOUND ONE MORNING WITH AN 8 INCH CRACK IN THE WINDSHIELD. THERE WAS NO IMPACT MADE ON THE WINDSHIELD. THE CRACK IS COMING FROM THE BOTTOM LEFT CORNER AND GOES TOWARDS THE CENTER.

Type: Vehicle, Vehicle: 2019 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Nov 2018
Jul 2018

MY CAR IS 2 WEEKS OLD. I USED THE DEFROSTER ON SATURDAY NIGHT AND ON SUNDAY MORNING THERE WAS A CRACK ON MY WINDSHIELD FROM THE BOTTOM CENTER. UP AND TO THE PASSENGER'S SIDE. I DO NOT HEAR A STONE HIT MY WINDSHIELD WHILE DRIVING. SUBARU SAID IT WAS A STONE AND IS CHARGING ME OVER $700.00 TO REPLACE IT. I HAVE BEEN DRIVING FOR MANY YEARS AND HAVE NEVER GOTTEN A CRACK LIKE THIS. I BELIEVE IT IS A FAULTY WINDSHIELD THAT CRACKED WITH THE CHANGE IN TEMPERATURE.

Type: Vehicle, Vehicle: 2019 SUBARU LEGACY, Manufacturer: Subaru of America, Inc.
Incident: Apr 2018

Trend Over Time

Complaints by year

Quick Summary

The 2019 Subaru Legacy has 46 VISIBILITY/WIPER complaints on file. Review the timeline above for detailed owner experiences.