2017 Subaru Outback VISIBILITY/WIPER

My Outback has been through 5 genuine Subaru windshields this year, and 7 since 2019. Only one was impact damage, the rest developed cracks after installation. One only lasted 3 days after being replaced. Others have lasted 3 months. There is something defective with the current Subaru replacement windshields and the dealers can't help. These are $1,300 insurance claims each. Subaru needs to figure out what is happening with the poor quality before someone gets hurt from shattered glass or impaired visibility from cracks.

Ongoing problem with Subaru. Spontaneous windshield crack. 74 degrees, parked in shade, no chips. Came out and has the crack completely across windshield just above drivers eyeline. This is has happened to many Subaru owners and Subaru does nothing. Now I want Safelite to do repair, but Subaru will not honor any work involving eyesight navigation unless it is Subaru glass,

I have had to replace the windshield three times in this vehicle since purchasing it. I've had it repaired one other time. The most recent incident was this past week when I came out of work and found a large crack near the Eyesight/rear view mirror area for no apparent reason

windshield cracked 3 years in a row found it odd that we were needed yearly new windshields on line search lead to class action law suit due to defective glass

The windshield has cracked multiple times. I replaced in with the OEM Subaru glass before learning it is a known problem, initially on 2015-16 models but now 2017 to 2020. Subaru insists on recalibration of the ADAS system which has been done, at my expense. I was informed the aftermarket W/S has a slightly thicker W/S glass with a lifetime guarantee. If the W/S is critical in rollover, and air bag deployments, this known defect should be taken seriously.

Rear view camera would not display on head unit while vehicle is in reverse. Has happened multiple times.

As I was driving on the highway, my windshield spontaneously cracked from the base where the windshield connects with the body of the car up in front of the drivers side. The crack is about 1.5 feet in length

After 2 years of owning my Subaru a crack appeared out of no where. Eventually it spread and is now a serious visibility concern

As I was driving my car today I saw a crack suddenly appear in the windshield -- running horizontally two and half to three feet from one side to the other. It's quite a crack -- about three inches from the bottom, just above the edge of the black band. This is the third time this has happened -- although the first in this particular pattern -- and it will be the third time I have had to replace the windshield. I have always been told that it is dangerous to drive with a cracked windshield. And here in Maine it is impossible to pass the annual safety inspection with even a small crack. This is a big one. I see quite a few other Outback owners have had to deal with this issue. It would be nice if Subaru would take responsibility. But it won't.

Hello, I am making a complaint about my 2017 Subaru Outback's windshield. I am frustrated that my windshield has cracked for the second time in just over 2 years. In early October 2020, I purchased the vehicle as a used car. Three weeks later a small rock hit the windshield on the driver's side and a small chip became a large crack that spread across my vision over 1 ft long. I brought it to the Subaru dealership I purchased the vehicle from to have it replaced, which cost over $500.00 for parts and labor which included recalibration of the eyesight technology installed with the vehicle. I recently (January 2023) replaced my windshield wipers and as I was doing so the passenger side wiper arm slipped from my hand and struck the windshield and immediately formed a 5 inch crack. The wiper arm was about 3 to 4 inches away from the windshield when this happened. I cannot believe this happened at all. In both cases the cracks traveled well over a foot across the windshield within 2 days. My vehicle is equipped with eyesight technology and I have come to understand that the windshields on these vehicles are made thinner than usual to accommodate it. I believe this is a defect in their windshield manufacturing and/or design. I find it unacceptable the windshield is that fragile. Subaru vehicles are touted as very dependable, rugged and capable of off road use. My confidence in this notion is low and everytime something strikes the windshield I pray it doesn't crack. I will be spending over $1000.00 for new windshields in the 2 plus years I've owned this vehicle.

The windshield cracked for no reason. I went out to my vehicle in the morning to find the windshield severely cracked.

I was warming up my car and clearing it off after a snow storm. The windshield had no problems when I wiped it clear of the snow with the wipers up (I always leave them up before a storm to prevent damage to the blades). When I put the drivers side wiper down, a large crack formed on the windshield starting at the blade on the passenger side and crossing over the driver's side. This was clearly caused by some part of the wiper and is unacceptable. Since it happened on a Saturday morning I had to drive to get my daughters (2 hours away) and ride with them with the cracked windshield until I can get it in for repair on Monday. This is clearly unsafe because there is greater chance for the crack to expand in the cold weather and if an accident should happen our safety is severely compromised. I will report this to my dealer on Monday (I have a scheduled oil change). No problems with the windshield had been found in any previous appointments or inspections.

Windshield spontaneously cracked, twice. It just cracked, nothing going on. I heard it happen the first time. The second time, it was in the driveway. There was no evidence of anything hitting it. Just a new crack.

In February of 2020, while in lock down for the pandemic, my windshield started to crack on the passenger side below the seal in the black area. It continued to spread. I took my car into the dealership once lockdown had lifted and I could get an appointment. I was aware of the issues with the windshield and they did a pin test confirming it was not due to a rock but rather the windshield itself. I was informed they would not replace the windshield and I would need to pay for it myself. My car warranty expired during COVID and the dealership was closed for much of that Spring due to local enforcement.

Driving in traffic stop and go and about at 25mph a very small stone smaller then a pea hit the lower passenger side windshield. it cracked immediately from the very bottom up about 5 inches and then towards the driver side about 8 inches. the next two days it cracked about 6 more inches. Safelite fixed it but cost me $200. 1-800-subaru-3 started a claim and told me to go to dealer. dealer looked at it and documented it but did not offer to fix even after I told them this is a issue with Subaru windshields. i took pics of the crack before it was replaced

The windshield spontaneously cracked while driving at 60 mph. The crack is from the lower passenger side and extends approximately 8 inches. Did not notice a rock or object hitting the glass.

On June 27th, 2022 my 2017 Subaru Outback developed a large crack on the windshield extending from the passenger side diagonally up the windshield to the driver side. Obviously I had to replace the entire windshield to keep myself and others safe. Today, December 2nd, 2022, a crack has developed while the vehicle was parked starting at the same point as the June incident and extending in the same direction. Having the windshield crack in the same place twice in one year with no apparent impact from debris is highly suspect.

Front windshield cracking appeared while was vehicle parked at home. Crack is several inches long and begins at the bottom edge of the windshield. I understand that Subaru has had many complaints about cracked windshields over the past several years and that the company has been involved in several lawsuits on this matter.

Windshield randomly cracked along bottom edge. Rocks were not heard hitting windshield and extreme temperatures were not occurring at the time of fracture. Crack as extended and branched within days of appearing and has cause visibility issues. Glass repair shop as confirmed the crack and is replacing entire windshield now. Dealership was called originally and they confirmed this is unfortunately an ongoing thing in similar models.

Driving on highway, noticed a chip on windshield, has run approx 12" since then. In 35 years of driving, I have not experienced a windshield crack run like this.

WINDSHIELD CRACKED SPONTANEOUSLY. AM AWARE THERE HAVE BEEN NUMEROUS COMPLAINTS IF SIMILAR PROBLEMS ON YEAR AND MODEL, 2017 SUBARU OUTBACK. VEHICLE IS GARAGED AND I'VE NOTED CRACK IS "GROWING." LOCAL DEALER CLAIMS TO BE UNAWARE OF A BROADER ISSUE INVOLVING MANY OTHER VEHICLE OWNERS DESCRIBING SAME PROBLEM.

WALKED OUT OF STATERS BROS AND THE WINDSHIELD CRACKED FROM THE VERY BOTTOM CENTER AND TRAVELED UP 10 INCHES AND OVER TO DRIVERS SIDE 16 INCHES.UP ON ITS OWN WHILE I WAS IN THE STORE. NO CRACK PRIOR TO LEAVING MY VEHICLE 25 MINUTES EARLIER.

I BOUGHT THE CAR 25 JUNE 2020 AND 3 DAYS INTO IT I GOT A CHIP GOING THEU AN AUTOMATED CAR WASH I CALLED SAFELITE AND THE INS COMPANY AND THEY REPLACED THE WINDSHIELD AND OUT OF NOWHERE I GET A CRACK COMING UP FROM BOTTOM OF WINDSHIELD ON DRIVERS SIDE GOING UP TO WIPER AREA THE CAR SAT FOR 2 DAYS IN MY DRIVEWAY WHILE I DROVE MY OTHER VEHICLE PRIOR TO THIS FLORIDA HEAT IS BRUTAL I BELIEVE THIS IS A FAULTY WINDSHIELD YOU CANT SEE IT WELL UNLESS YOUR IN DRIVER SEAT OR CLEANING WINDSHIELD AD I AM OCD

WHILE DRIVING DOWN THE HIGHWAY GOING 55MPH, MY WINDSHIELD CRACKED APPROXIMATELY 11 INCHES. NO ROCK SEEN TO IMPACT THE WINDOW.

A MINOR ROCK HIT ON HIGHWAY CAUSES WINDSHIELD CRACK FROM FROM BOTTOM NEAR WIPERS ALL THE WAY TO THE MIDDLE OF SCREEN.