2018 Subaru Outback Visibility

The contact owns a 2018 Subaru Outback. The contact stated while the vehicle was parked in the garage unattended, the contact noticed that the front windshield was cracked without impact. The vehicle was taken to a glass center, where the glass was replaced. The vehicle was repaired, but the failure recurred. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 52,470.

The contact owns a 2018 Subaru Outback. The contact stated that upon entering the vehicle, she observed that the front windshield had a crack from the bottom leading upwards. The contact stated that the windshield had been replaced the week before. The vehicle was taken to the dealer, who determined that the windshield needed to be replaced. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 44,000.

The contact owns a 2018 Subaru Outback. The contact stated while driving at an undisclosed speed, the windshield cracked without impact. The contact took the vehicle to a dealer to have the windshield replaced; however, the failure recurred soon after the replacement. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.

The contact owns a 2018 Subaru Outback. The contact stated that there was a crack on the front windshield. There was no impact on the front windshield that could have caused the crack. The vehicle was not yet diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 37,887.

The contact owns a 2018 Subaru Outback. The contact stated that a small rock struck the front windshield, causing a 2-foot crack. The front windshield was previously replaced twice within the last month for the recurring failure. The vehicle was taken to the dealer, where it was determined that the front windshield needed to be replaced. The dealer referred the contact to the manufacturer. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 66,450.

The contact owns a 2018 Subaru Outback. The contact stated that while the vehicle was parked on an uncovered driveway, a crack was observed extending from the bottom of the windshield to midway up the windshield. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 78,400.

The contact owns a 2018 Subaru Outback. The contact stated while his wife was starting the vehicle, she noticed that there were cracks on the passenger's side of the windshield. The contact stated that upon inspecting the vehicle, he determined that there was no external cause to the failure. The dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.

The contact owns a 2018 Subaru Outback. The contact stated while driving at an undisclosed speed, a small rock struck the windshield, and the windshield sustained a significantly large crack. The vehicle was taken to the dealer where the windshield was replaced; however, the contact stated while driving at an undisclosed speed, she heard an abnormal popping sound and noticed that the windshield was cracked. The contact stated that there was no external cause for the failure. The contact stated that the windshield was previously replaced 6 months ago. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 44,000.

The contact owns a 2018 Subaru Outback. The contact stated while approaching her parked vehicle, she noticed that the driver’s side windshield was cracked. The contact stated that there was no impact to the windshield to cause the crack to occur. The contact stated that the crack occurred overnight. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 40,000.

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. THE CONTACT STATED THAT A CRACK HAD FORMED HORIZONTALLY ON THE UPPER DRIVER'S SIDE WINDSHIELD WITHOUT IMPACT. THE CONTACT CALLED TOM WOOD SUBARU (3300 E 96TH ST, INDIANAPOLIS, IN 46240, (317) 805-7775) AND WAS INFORMED BY A REPRESENTATIVE THAT THE PLASTIC IN BETWEEN THE WINDSHIELD GLASS WOULD PREVENT MAJOR FAILURE. THE CONTACT WAS THEN REFERRED TO AN INDEPENDENT MECHANIC TO HAVE THE VEHICLE SERVICED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. THE CONTACT STATED WHILE DRIVING 60 MPH, A SMALL ROCK IMPACTED THE WINDSHIELD AND CAUSED A SMALL CRACK. THE CONTACT STATED SHE HAD EXPERIENCED THE FAILURE ON 4 SEPARATE OCCASIONS. THE CONTACT STATED SHE HAD THE WINDSHIELD REPAIRED AT A WINDSHIELD REPAIR SHOP THREE TIMES. THE CONTACT CALLED THE LOCAL DEALER METROWEST SUBARU (948 WORCESTER ST, NATICK, MA 01760, (508) 651-2000) AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.

The contact owns a 2018 Subaru Outback. The contact stated while approaching her parked vehicle, she noticed a crack on the middle of the passenger’s side windshield. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 85,000.

The contact owns a 2018 Subaru Outback. The contact stated that the vehicle was parked overnight and as he sat in the vehicle the next morning, he noticed a foot-long crack starting from the top of the windshield going down on the driver’s side. The contact looked around but could not determine the cause of the failure. The vehicle was taken to the dealer who inspected the vehicle and advised the contact that he would be responsible for the cost of the repair because the warranty only covered minor cracks. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 32,000.

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, SHE NOTICED THE FRONT WINDSHIELD WAS CRACKED. THE CONTACT STATED WHILE DRIVING 55 MPH, THE FRONT WINDSHIELD CRACKED WITHOUT IMPACT. THE VEHICLE WAS TAKEN TO MILLER SUBARU (1592 NJ-38, LUMBERTON, NJ 08048, (609)267-4000) WHERE IT WAS DETERMINED THAT THE WINDSHIELD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 37,000.

The contact owns a 2018 Subaru Outback. The contact stated that after parking the vehicle, the next morning a large S-shaped crack was present in the middle of the front windshield. The contact indicated that the crack was not present after parking the night before and no object had contacted the windshield to cause the failure. The cause of the failure was not determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The contact stated that the failure had previously occurred and was repaired. The failure mileage was 29,000.

The contact owns a 2018 Subaru Outback. The contact stated while driving 35 MPH, the windshield cracked without impact. The vehicle was not taken to the dealer nor independent mechanic to be diagnosed or repaired. The contact researched the failure online and found a class action lawsuit that stated a complaint had to be filed with NHTSA. The contact felt unsafe driving the vehicle and feared that the windshield might shatter while driving. The manufacturer had not been notified of the failure. The failure mileage was 10,100.

The contact owns a 2018 Subaru Outback. The contact stated that since purchasing the vehicle, the windshield had to be replaced five times. The contact stated that each failure had occurred either without incident or upon a minor object hitting the windshield. Each time prior to the latest failure, the contact had an independent mechanic replace and recalibrate the windshield as well as apply all windshield safety features to the new windshield. The dealer nor the manufacturer had been notified of the failure. The vehicle was not repaired. The failure mileage was unknown. The VIN was not available.

The contact owns a 2018 Subaru Outback. The contact mentioned that his wife was out at the store and went into the store; after exiting the store the contact noticed that the front windshield was cracked from the passenger’s side straight across the middle to the driver side. The contact looked around to see if an object had struck the windshield however, no object was found. The windshield was not inspected or repaired. The dealer was contacted however, informed the contact that there was no recall under the VIN. The manufacturer was not notified of the failure. The failure mileage was approximately 35,800

The contact owns a 2018 Subaru Outback. The contact stated that the vehicle was parked, when he noticed there was a crack on the windshield. There was no impact to the windshield that could have caused the crack. The vehicle was not diagnosed nor repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was 35,822.

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED IN THE GARAGE, THE FRONT WINDSHIELD CRACKED. THE CONTACT CONTACTED LOU FUSZ SUBARU ST. LOUIS (900 N LINDBERGH BLVD, ST. LOUIS, MO 63141) WHERE IT WAS DIAGNOSED WITH THE FRONT WINDSHIELD NEEDING TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000.*DT THE CONSUMER STATED THE MANUFACTURER WAS CONTACTED AND OFFERED A $500.00 CREDIT FOR THE REPAIR. THE CONSUMER DECLINED AND THE VEHICLE REPAIRED AT A GLASS REPAIR COMPANY.

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE WINDSHIELD CRACKED AFTER AN UNKNOWN OBJECT STRUCK THE WINDSHIELD. ON ANOTHER OCCASION, WHILE THE VEHICLE WAS PARKED, THE WINDSHIELD CRACKED WITHOUT IMPACT. THE CONTACT STATED THAT AFTER THE WINDSHIELD WAS REPLACED, HE BECAME AWARE THAT THE REPLACEMENT WINDSHIELD WAS ALSO CRACKED. THE TECHNICIAN RETURNED TO REPLACE THE WINDSHIELD AND STATED THAT THE WINDSHIELD WAS CRACKED BY THE PLASTIC TRIM USED FOR THE WINDSHIELD SUPPORT. THE CONTACT STATED THAT THE WINDSHIELD WAS BEING REPLACED FOR THE THIRD TIME. THE CONTACT WAS CONCERNED FOR THE SAFETY OF THE OCCUPANTS RIDING IN THE VEHICLE AFTER LEARNING THAT THE PLASTIC TRIM WAS ABLE TO CRACK THE WINDSHIELD. NEITHER THE MANUFACTURER NOR AN AUTHORIZED DEALER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE FRONT WINDSHIELD SUDDENLY CRACKED ON THE PASSENGER'S SIDE WITHOUT IMPACT. THE NEXT DAY THE CRACK CONTINUED TO EXPAND. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT YET NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

The contact owns a 2018 Subaru Outback. The contact stated while driving 65 MPH, she noticed there was a crack on the windshield. There was no impact to the windshield that could have caused the crack. The contact stated that the Eyesight system of the vehicle later failed when it did not alert the contact that there was another vehicle behind while the contact was reversing out of a parking space. The contact's vehicle was scratched on the rear driver side bumper. The dealer was made aware of the failure and confirmed that the Eyesight system would fail if the windshield was damaged. An upcoming appointment was scheduled for the repair. The manufacturer was not made aware of the failure. The failure mileage was 52,390.

The contact owns a 2018 Subaru Outback. The contact stated while driving at 70 mph, a rock struck the front windshield. The contact stated at the time there was no cracks on the front windshield. The next day upon entering the vehicle, he noticed a crack going along the passenger’s side of the front windshield. The vehicle was not taken to a local dealer nor independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer had been informed of the failure and informed the contact that they would call the contact back once an assessment was made. The failure mileage was approximately 25,182.

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. THE CONTACT STATED THAT THE WINDSHIELD CRACKED ON THE PASSENGER'S AND DRIVER'S SIDE WITHOUT IMPACT. THE CONTACT STATED THAT THE WINDSHIELD HAD BEEN REPLACED THREE TIMES IN A YEAR. THE VEHICLE WAS TAKEN TO NATE WADE SUBARU SALES (1207 S MAIN ST, SALT LAKE CITY, UT 84111, (888) 654-7340) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE WINDSHIELD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND OFFERED A PARTIAL REIMBURSEMENT. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.