33 complaints reported

2019 Tesla Model 3 UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
33
Crashes
2
Fires
1
Injuries
1

Complaint Timeline

Chronological view of owner reports

Jan 2021

THE HEAT IN THE FOOT WELL IS TOO HOT WHEN HVAC SYSTEM IS ON AUTO. FOOT WELL CAN GET AS HIGH AS 50 DEGREES CELSIUS WHICH IS NOT SAFE. THIS OCCURS DURING ALL DRIVING AND STATIONARY PARKING.

Type: Vehicle, Vehicle: 2019 TESLA MODEL 3, Manufacturer: Tesla, Inc.
Incident: Jan 2020
Nov 2020

THIS WAS NOT AN EVENT, BUT A FEATURE THAT COULD RESULT IN INJURY OR DEATH. I AM VERY CONCERNED THAT THE PASSENGER DOORS DO NOT HAVE MECHANICAL RELEASE LEVERS SHOULD THE CAR LOOSE POWER. THAT MEANS I COULD BE TRAPPED IN THE CAR IF I AM IN THE BACK SEAT. I AM 65, AND CLIMBING OVER THE SEAT WOULD BE DIFFICULT FOR ME. THE OWNER'S MANUAL SAYS I CAN CRAWL THROUGH THE TRUNK WHICH HAS A MANUAL RELEASE, BUT THAT IS EVEN HARDER. I PRACTICED IT WITH THE TRUNK EMPTY, AND IT WAS VERY DIFFICULT. WITH LUGGAGE IN THE TRUNK IT COULD BE IMPOSSIBLE. WE OFTEN CARRY PEOPLE IN THEIR 80'S IN THE BACK SEATS AS WELL, AND EXPLAINING THESE EMERGENCY PROCEDURES IS QUITE ANXIETY-PROVOKING. I MYSELF HAVE CLAUSTROPHOBIA. I HAVE DISCUSSED THIS WITH A TESLA REPRESENTATIVE, WHO IS GOING TO PUT IT THROUGH AS A SUGGESTION. I ASKED TO HAVE THE DOOR HANDLES REPLACED WITH DOOR HANDLES EQUIPPED WITH EMERGENCY RELEASE LEVERS, BUT I AM TOLD THAT THIS IS NOT AN OPTION AT THIS TIME.

Type: Vehicle, Vehicle: 2019 TESLA MODEL 3, Manufacturer: Tesla, Inc.
Incident: Nov 2020
Oct 2020

IN THEIR NEWLY RELEASED AUTONOMOUS DRIVING PACKAGE CALLED FULL SELF DRIVING, MY CAR IS ACTING VERY ERRATICALLY AND DOES NOT SEEM TO BE SAFE. SPECIFICALLY ON NARROW STREETS THE CAR WILL AUTOMATICALLY FOLD THE MIRRORS MEANING I CAN'T EVEN SAFELY MONITOR THE VEHICLE AS IT DRIVES. CAN YOU ADDRESS THIS WITH TESLA?

Type: Vehicle, Vehicle: 2019 TESLA MODEL 3, Manufacturer: Tesla, Inc.
Incident: Oct 2020
Feb 2020

THE VEHICLE DEVELOPS MOLDY SMELL AFTER A SHORT PERIOD OF TIME THAT IS A POTENTIAL HEALTH HAZARD DUE TO BACTERIA GROWTH. THE SMELL IS DUE TO THE ACCUMULATION OF WATER ON THE EVAPORATOR AND IS A MECHANICAL DESIGN ISSUE THAT IMPACTS MOST TESLA 3 CARS.

Type: Vehicle, Vehicle: 2019 TESLA MODEL 3, Manufacturer: Tesla, Inc.
Incident: Feb 2020
Oct 2019 Crash Injury

I WAS STOPPED AT A RED LIGHT, SECOND IN LINE. MY CAR LUNGED BACKWARDS HITTING THE CAR BEHIND ME. I HAD DONE NOTHING TO MOVE THE VEHICLE. THERE WAS SLIGHT DAMAGE TO MY REAR END AND THEIR FRONT END. MY NECK DID WHIPLASH. THERE WAS AN INFANT IN THE BACKSEAT WHO WAS INJURED IN THE OTHER CAR. THE DRIVER OF THE OTHER CAR WAS NOT INJURED. PLEASE CALL ME (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Type: Vehicle, Vehicle: 2019 TESLA MODEL 3, Manufacturer: Tesla, Inc.
Incident: Oct 2019
Aug 2019

FRONT TRUNK UNLATCHED WHILE DRIVING. MADE A LEFT TURN AT AN INTERSECTION AND RECEIVED A WARNING MESSAGE SAYING THE TRUNK IS UNLATCHED. GOT OUT AND CHECKED, THE PRIMARY LATCH IS UNLATCHED AND THE SECONDARY LATCH IS ENGAGED.

Type: Vehicle, Vehicle: 2019 TESLA MODEL 3, Manufacturer: Tesla, Inc.
Incident: Aug 2019
Jun 2019 Fire

HI, ACCORDING TO THE FOLLOWING ARTICLE: HTTPS://WWW.BUSINESSINSIDER.COM/TESLA-MODEL-S-CATCHES-FIRE-IN-SAN-FRANCISCO-GARAGE-2019-5 TESLA CEO ELON MUSK HAS SAID THE COMPANY'S VEHICLES ARE LESS LIKELY TO CATCH FIRE THAN GAS-POWERED ONES, BUT DATA FROM THE NATIONAL FIRE PROTECTION ASSOCIATION SUGGESTS THE OPPOSITE.[XXX] HAS MADE A FRAUDULENT CLAIM. HE HAS COMMITTED A CRIME. WHAT IS NHTSA GOING TO DO ABOUT THIS SERIOUS ISSUE? I BELIEVE NHTSA HAS A FIDUCIARY OBLIGATION TO THE WORLD TO HANDLE THIS SITUATION IN A RIGHT WAY. I BELIEVE IMMEDIATE ACTION IS NEEDED, INCLUDING REQUIRING TESLA INC. TO DO A RECALL IF WARRANTED. I HOPE NHTSA WOULD DO THE RIGHT THING. I BELIEVE TIME IS OF THE ESSENCE. I HOPE TO HEAR FROM YOU GUYS. THANKS. ALSO, PLEASE CONSIDER THE FOLLOWING TWO CONCERNING ARTICLES AND VIDEOS AS WELL: 1)HTTPS://KTLA.COM/2019/04/22/VIDEO-APPEARS-TO-SHOW-TESLA-EXPLODING-IN-SHANGHAI-PARKING-LOT-PROMPTING-INVESTIGATION/TESLA IS INVESTIGATING WHY A MODEL S APPEARED TO EXPLODE IN A SHANGHAI PARKING GARAGE 2)HTTPS://ABC7NEWS.COM/5283936/ TESLA MODEL S CATCHES FIRE IN SAN FRANCISCO GARAGE AREN'T THESE TWO RECENT EVENTS EXTREMELY CONCERNING? THANKS. IF YOU GUYS CAN'T DO ANYTHING ABOUT THIS SERIOUS ISSUE, CAN YOU PLEASE PROVIDE ME WITH THE NAMES OF SOME GOVERNMENT AGENCIES WHO MIGHT BE ABLE TO HELP ME? REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Type: Vehicle, Vehicle: 2019 TESLA MODEL 3, Manufacturer: Tesla, Inc.
Incident: Jan 2019
Apr 2019

THREE TIMES WHEN DRIVING THE TESLA THE SCREEN STARTS FLASHING, THEN EITHER GOES BLACK OR FREEZES. THE TESLA'S SCREEN IS FOR NAVIGATION AND DRIVING SETTINGS. IT'S VERY SCARY TO DRIVE WITH A FROZEN SCREEN BECAUSE THE CAMERAS DON'T WORK: AND THE INTERACTION WITH THE FUNCTIONING OF THE CAR IS UNKNOWN. WHEN I ASKED TESLA FOR A SERVICE REQUEST TO FIX IT, THEY SAID FIRMWARE WILL BE PUSHED TO THE CAR WHEN IT WAS DEVELOPED BUT GAVE NO TIMETABLE. THEY CANCELED MY SERVICE REQUEST. OTHER PEOPLE WITH MODEL 3S I KNOW DO NOT HAVE THIS PROBLEM WITH THEIR CARS.

Type: Vehicle, Vehicle: 2019 TESLA MODEL 3, Manufacturer: Tesla, Inc.
Incident: Apr 2019

Trend Over Time

Complaints by year

Quick Summary

The 2019 Tesla Model 3 has 33 UNKNOWN OR OTHER complaints on file. 2 crashes have been reported. Review the timeline above for detailed owner experiences.