11 complaints reported

2020 Tesla Model Y SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
11
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Sep 2023

We’re getting errors for traction control, reduced traction, control, disabled automatic emergency, braking is unavailable, ABS disabled. This is a manufactures defect, and Tesla is requiring us to pay.

Type: Vehicle, Vehicle: 2020 TESLA MODEL Y, Manufacturer: Tesla, Inc.
Incident: Jul 2023
Jun 2023

On the last road trip, my car emergently braked for no reason when using cruise control and autopilot causing safety issues for cars behind my vehicle. This happened at least 6 times on my 500-mile round trip. I reached out to Tesla service and was told there is no fix at this time. in my opinion this is a dangerous problem that needs addressing in an urgent manner.

Type: Vehicle, Vehicle: 2020 TESLA MODEL Y, Manufacturer: Tesla, Inc.
Incident: Jun 2023
Feb 2023

Have had several issues with phantom braking. When in cruise control or auto drive there are times nothing is in the roadway but the vehicle will brake in middle of hwy. very dangerous

Type: Vehicle, Vehicle: 2020 TESLA MODEL Y, Manufacturer: Tesla, Inc.
Incident: Jan 2023
Sep 2022

Driving 1400 miles Santa Fe-Austin TX-Santa Fe, experienced phantom braking over 15 times. Generally happened while cruising on autopilot at 70-80 mph. Phantom braking occurred with no warning and for no apparent reason. The car suddenly jerked and lost 5-10 mph, and the autopilot went off.

Type: Vehicle, Vehicle: 2020 TESLA MODEL Y, Manufacturer: Tesla, Inc.
Incident: Sep 2022
Aug 2022

When using the "Tesla Autopilot" feature phantom braking has been more frequent and aggressive following the recent software upgrades. Many times, phantom braking occurs when approaching an intersection or when lane lines intersect. The phantom braking concern was minimal when I first purchased the car. Strange enough it would happen going under an overpass or an elevated crosswalk. With time and software upgrades this concern was resolved but now the phantom braking events are more pronounced and sometime so quick it is difficult to implement corrective action and prevent possible rear end collisions, especially in highway traffic conditions.

Type: Vehicle, Vehicle: 2020 TESLA MODEL Y, Manufacturer: Tesla, Inc.
Incident: Aug 2022
Jun 2022

With car in cruise control on freeway, sudden and hard application of brakes by vehicle, no human input.

Type: Vehicle, Vehicle: 2020 TESLA MODEL Y, Manufacturer: Tesla, Inc.
Incident: Jun 2022
Apr 2022

It's called phantom braking and it's absolutely dangerous. It happens when on auto pilot.

Type: Vehicle, Vehicle: 2020 TESLA MODEL Y, Manufacturer: Tesla, Inc.
Incident: May 2022
Mar 2022

Phantom braking happens frequently. On March 24, 2022, the phantom braking was out of control. It was very difficult to continue safe driving. I have a video of the screen that shows a person in front of my car. The video is a minute long and shows at least 5 such occurrences. Each time the person occurred on the screen the phantom braking happened when the FSD or cruise control was on. I received contradictory information from Tesla when I requested the service. Finally they said that the issue would be corrected in the future probably via several software updates. How can I drive safely until then??????

Type: Vehicle, Vehicle: 2020 TESLA MODEL Y, Manufacturer: Tesla, Inc.
Incident: Mar 2022
Feb 2022

While traveling on RT 27 South in Florida on a bright sunny day with no traffic around the car and on adaptive cruise control my Tesla Model Y "phantom" braked twice within a mile or two of these incidents. This has happened several times before while on Full Self Driving mode but the first while on cruise control.

Type: Vehicle, Vehicle: 2020 TESLA MODEL Y, Manufacturer: Tesla, Inc.
Incident: Feb 2022
Feb 2022

The contact owns a 2020 Tesla Model Y. The contact stated while driving at various speeds with the adaptive cruise control activated the vehicle would erroneously reduce speed. The failure occurred on multiple occasions. On another occasion, while driving 70 MPH, the vehicle abruptly decelerated to 50 MPH. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The approximate failure mileage was 3,000.

Type: Vehicle, Vehicle: 2020 TESLA MODEL Y, Manufacturer: Tesla, Inc.
Incident: Jan 2021
May 2021

I was driving East on May 7, 2021, on I-94 toward New Buffalo, MI, on a clear day; no rain. A semi-truck was going 60 mph in the center lane of three lanes. I moved to the left lane to pass as I was going about 70 mph, the posted speed limit. There were no cars ahead of me in my lane for as far as I could see. Another car pulled up behind me very close—way too close—tailgating me. I was passing the truck and was parallel to the truck when suddenly the Tesla automatically slammed on my brakes!!! The idiot who was tailgating me fortunately reacted quickly and also slammed on his brakes and simultaneously swerved hard left onto the shoulder—thereby averting what could have been a fatal accident!! My car could have been pushed into the wheels of the truck on my right and we could have been killed!! I was badly shaken but, fortunately, we were not injured and there was no crash. When we arrived at our destination I phoned the salesman at the Chicago Tesla sales office and described the incident. I asked him if I could disable the automatic braking feature and he talked me through the procedure. The Tesla has a rear-facing video camera. I believe Tesla should program that camera to see a tailgating car and make certain that no automatic braking be engaged if a car is following too close!! I believe Tesla should investigate why this happened and should reprogram the software yo prevent it from happening again. I sent the Tesla Company two electronic messages through the Tesla Phone App as the Tesla salesman suggested, but I have not received any response more than one week later. This is irresponsible!! We could have been killed yet Tesla has ignored my two messages! If Tesla does not fix this problem, it is certain that people will die in a parallel situation. We were just very lucky.

Type: Vehicle, Vehicle: 2020 TESLA MODEL Y, Manufacturer: Tesla, Inc.
Incident: Jul 2021

Trend Over Time

Complaints by year

Quick Summary

The 2020 Tesla Model Y has 11 SERVICE BRAKES,FORWARD COLLISION AVOIDANCE complaints on file. Review the timeline above for detailed owner experiences.