2 complaints reported

2021 Toyota 4Runner STEERING,SUSPENSION,WHEELS

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
2
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Aug 2022

Bought the vehicle brand new and have been dealing with a steering wheel/vehicle shake ever since. The vehicle feels out of control around 55-65mph(like death wobble) and the ride is rough at any speed over 50mph. This has been a serious issue on the highway with instances of crossing lanes because of lack of control over steering. No warning lights have ever come on. Been to the dealership many times complaining about the issue just to be told that the "problem can't be replicated". I have taken it to several tire shops as well to have the wheels/tires balanced but nothing seems to help. I even bought new wheels and tires just to see if this was the cause and still no solution. This is a serious problem that thousands of 4Runner owners are experiencing and Toyota needs to get to the bottom of this. This absolutely should not be happening on brand new/modern day vehicles. I believe this is a multivariate issue causing the shake - a mix between wheel/tire balance, steering column, and possibly the drive shaft/differential/CV components. The problem must be big if Toyota continues to deny the problem year after year after year.

Type: Vehicle, Vehicle: 2021 TOYOTA 4RUNNER, Manufacturer: Toyota Motor Corporation
Incident: Jan 2021
Sep 2021

I BOUGHT A 2021 4RUNNER LATE APRIL OF 2021. I REPORTED AND SCHEDULED AN APPOINTMENT FOR A BALANCE CHECK. THIS DIDN'T SEEM TO FIX THE PROBLEM. WHILE THEY WHERE IN THE PROCESS OF BALANCING THE TECH BROKE 2 CENTER CAPS. I WILL SETTING UP AN APPOINTMENT TO HAVE THE DEALERSHIP RECHECK AND ALIGNMENT. I'VE READ REPORTS WHERE THIS HAS BEEN A PROBLEM BEFORE WITH A LOT OF 4 RUNNERS. I'M DISAPPOINTED WITH THE CUSTOMER SERVICE AS WELL THERE. PLEASE HELP ME RESOLVE THIS PROBLEM. I REALLY LOVE THE VEHICLE BUT AT 60-65MPH THE STEERING WHEEL SHAKES AND THE 4RUNNER WANTS TO PULL TO THE RIGHT.

Type: Vehicle, Vehicle: 2021 TOYOTA 4RUNNER, Manufacturer: Toyota Motor Corporation
Incident: May 2021

Trend Over Time

Complaints by year

Quick Summary

The 2021 Toyota 4Runner has 2 STEERING,SUSPENSION,WHEELS complaints on file. Review the timeline above for detailed owner experiences.