2019 Toyota Avalon Power Train

Jerking and grinding noise in the transmission

I bought the car new in 2019. Car was fine for the first 2 years then it started skipping the gear on low speeds, it does not happen all the time but it does seems to jerk while changing gears in low speeds, occusionally. I have taken the car in to Toyota in Green Bay, WI location and I was told they can't duplicate the issue.

I BOUGHT THIS CAR ABOUT 5 MONTHS AGO AND EVERYTHING WAS FINE UNTIL A MONTH AGO. EVERY TIME I'M DRIVING LESS THAN 35 MPH I FEEL A ROUGH DOWN SHIFT IS NOT THAT BAD, BUT I NOTICE IT. IT ONLY HAPPENS WHEN I'M DRIVING SLOW, MORE SPECIFICALLY IN THE CITY.TOYOTA HASN'T SENT ANYTHING REGARDING THIS PROBLEM. I THOUGHT IT WOULD GO AWAY BUT IT HASN'T.

THESE ISSUES OCCUR CONSISTENTLY WHILE DRIVING ON A LOCAL SIDE STREETS AT LOW SPEEDS, BETWEEN 0-35 MPH. (1) WHEN EXECUTING A STOP AND GO EITHER AT A STOP LIGHT OR A STOP SIGN, MY 2019 AVALON XLE EMITS A "JERKING" MOTION BEFORE IT DECIDES TO KICK INTO GEAR. THE "JERKING" CAN EASILY BE FELT INSIDE THE VEHICLE. THERE ARE MULTIPLE DRIVERS EXPERIENCING THIS "JERKING". I THOUGHT THE "JERKING" WAS OCCURRING WHILE THE VEHICLE WAS WARNING UP, BUT "JERKING" OCCURS AT ALL TIMES. (2) WHEN TRAVELLING AT 30-35 MPH, AND AFTER RELEASING PRESSURE OFF THE ACCELERATOR, THE VEHICLE FEELS LIKE IF THE BRAKES ARE SLOWLY BEING APPLIED INSTEAD OF COASTING DOWN THE STREET. I BELIEVE THE TRANSMISSION IS DOWNSHIFTING IN SUCH A WAY THAT IT FEELS LIKE THE BRAKES ARE BEING APPLIED. THE ABOVE ISSUES HAVE BEEN OCCURRING SINCE PURCHASING THE VEHICLE WITH LESS THAN 10 MILES ON THE ODOMETER. I WAS TOLD TO WAIT FOR A TOYOTA SERVICE BULLETIN TO BE PUBLISHED, BUT I DID NOT RECEIVE ANY GUARANTEE THAT SUCH A BULLETIN WOULD EVER BE PUBLISHED. I HAVE FILED SEVERAL CASES AT TOYOTA HEADQUARTERS AND WAS TOLD MY CASE WOULD BE REVIEWED BY THE TRANSMISSION ENGINEERING DEPARTMENT. AGAIN, NO GUARANTEE THAT THE TRANSMISSION ENGINEERING DEPARTMENT WOULD EVER REVIEW MY CASE. AND I HAVE NOT RECEIVED ANY RESPONSES OR FOLLOW UPS EMAILS FROM TOYOTA HEADQUARTERS RE: MY 2019 AVALON TRANSMISSION ISSUES.