1997 Toyota Camry Suspension
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
TL* THE CONTACT OWNS A 1997 TOYOTA CAMRY. THE CONTACT STATED THAT WHILE AT AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE, SHE WAS ADVISED THAT THE FRONT PASSENGER SIDE STRUTS WERE LEAKING OIL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. UPDATED 12/30/13*CN
A ONGING PROBLEM RELATING TO THE CRUNCHING/CHUNKING SOUNDS COMING FROM THE SUSPENSION AREA(FRONT). NUMEROUS COMPLAINTS TO THE TOYOTA OFFICIALS HAS NOT EVEN MERITED A MINOR CONCERN. ESTIMATIONS TO FIX THE STRUT ASSEMBLY VARIES FROM $500-$700 DOLLARS. SEEMS LIKE TO ME THAT WITH ALL THESE COMPLAINTS ABOUT THE SAME THING, WITH THE SAME YEAR AND MAKE VEHICLE, SOMEBODY WOULD GET THE MESSAGE THAT THERE MIGHT BE A PROBLEM. IF THEY CARED.*AK
CRUNCHING /RATTLE FROM FRONT STRUTS WHEN TRAVELING OVER BUMPS OR DIPS IN ROAD. THE STRUTS WERE REPLACED AND I WAS ADVISED AT TIME OF THE INSTALLATION THAT THE NEW STRUTS WOULD NOT RESOLVE THIS ISSUE. THIS WAS A DESIGN FLAW AND NO RESOLUTION EXITS. *AK
IT IS IMPOSSIBLE TO ALIGN VEHICLE'S CAMBER TO SPECIFICATIONS WITHOUT REPLACING MAJOR SUSPENSION PARTS. *AK THE MANUFACTURER DOES NOT MANUFACTURE AN ADJUSTABLE DRIVER'S SIDE SUSPENSION COMPONENT TO ADJUST CAMBER. *AK THE ONLY WAY TO ALIGN THE CAR IS EITHER TO BUY COSTLY NEW SUSPENSION PARTS FROM TOYOTA OR RESORT TO AN AFTERMARKET CAM BOLT. *NLM
THE LOWER CONTROL ARMS ON BOTH THE RIGHT AND LEFT SIDE OF MY VEHICLE HAD TO BE REPLACED BECAUSE THE RUBBER CORRODED. I WAS INFORMED THAT THIS TYPE OF DETERIORATION DOES NOT NORMALLY OCCUR. *JB
FRONT SUSPENSION RATTLES TERRIBLY. STRUTS WERE REPLACED, DID NOT SOLVE PROBLEM. TOYOTA IS AWARE OF A DESIGN FLAW AND REFUSES TO FIX THE PROBLEM. NHTSA SHOULD FORCE A RECALL. *LA
FRONT DRIVER'S SIDE STRUT RATTLE PRESENT FOR TWO YEARS. ON 03/30/03 DURING A DRIVE AT 56 MILES/HR SPEED, STRUT RATTLE ON THE DRIVER'S SIDE GREW WORSE SUDDENLY AND FRONT END OF THE VEHICLE STARTED SHAKING VIOLENTLY. THE VEHICLE WAS IMMEDIATELY STOPPED ON THE SHOULDER OF THE ROAD. ON CHECKING UNDER THE HOOD, THE LEFT STRUT CENTER BOLT CAME OFF COMPLETELY AND ITS THREADS WERE COMPLETELY STRIPPED. STRUT CAME OFF THE MOUNT SLEEVE. AFTER A NEW STRUT IS PUT ON THE VEHICLE, THE DAMAGED STRUT IS CHECKED AND ITS TOP THREADS (WHERE THE CENTER NUT GETS FASTENED) WERE PARTIALLY STIPPED.
THE VEHICLE EXPERIENCED A VIBRATION AT NORMAL SPEED, THE DEALER STATED THE TIRES WERE THE PROBLEM, WHICH WERE REPLACED AND A ALIGNMENT WAS PERFORMED, HOWEVER THE PROBLEM RECURRED.*JB
THE VEHICLE EXPERIENCED A VIBRATION AT NORMAL SPEED, THE DEALER STATED THE TIRES WERE THE PROBLEM, WHICH WERE THEN REPLACED AND A ALIGNMENT WAS PERFORMED, HOWEVER THE PROBLEM RECURRED. *JB
FRONT RIGHT SUSPENSION AT STRUT MOUNTS MAKE A NOISE WHEN DRIVING OVER SMALL BUMPS IN THE ROAD AT 20 TO 30 MPH.
CONSUMER STATES THAT VEHICLE'S FRONT RIGHT STRUT HAS BEEN DESTROYED. WHEN VEHICLE DRIVES OVER BUMPS IT MAKES LOUD NOISE. PLEASE PROVIDE ADDITIONAL INFORMATION. TS
MY 1997 TOYOTA CAMRY MAKING NOISE FROM ALL FOUR INDIVIDUAL SUSPENSION AND NEED HELP. *AK
FRONT AND REAR STRUTS FAILED, DEALER KNOWS THIS IS AN ISSUE. CAR IS UNSTABLE ON ANY UNEVEN ROAD OVER 25 MPH, ALL BUT BOTTOMS OUT, STEERING CORRECTION IS NEEDED ON THE SMALLEST OF BUMPS ABOVE 25MPH.*AK
CONSUMER STATES FRONT END RATTLES AROUND THE TIRE AREAS ON BUMPY ROAD, DEALER REPLACED STRUT MOUNTS. *YD
THESE PARTS SHOULD BE RECALLED AND REPLACED BY TOYOTA AND WE OWNERS SHOULD BE REIMBURSED THE COST. SEVERAL SERVICE WRITERS AT A LOCAL TOYOTA DEALER HAVE TOLD ME THAT MANY OF THESE STRUT ASSEMBLIES HAVE FAILED. I'VE DRIVEN OTHER TOYOTA MODELS, 3, OVER 900,000 AND HAVE NEVER REPLACED THE STRUT ASSEMBLIES. PLEASE INVESTIGATE, AS IF THIS ASSEMBLY BREAKS, WHILE DRIVING, YOU MAY HAVE A MAJOR ACCIDENT.*AK
IN1997 TOYOTA CAMRY FRONT AND BACK SUSPENSION MAKING NOISE IN COLD WEATHER MAY BE DEFECTIVE STRUTS OR SPRING NEED HELP.*AK
THE FRONT UPPER STRUT HOUSINGS ON 1997 - 1999 TOYOTA CAMRY'S ARE DEFECTIVE. WHEN GOING OVER ANY KIND OF BUMP IN THE ROAD THE ENTIRE FRONT STRUT ASSEMBLY SHAKES AND RATTLES TERRIBLY. TOYOTA HAS ACKNOWLEDGED THE PROBLEM WITH THE FRONT STRUT UPPER ASSEMBLY AND WILL ONLY REPAIR IF THE VEHICLE IS ON THE 3/36 WARRANTY. IN MOST CASES, AS IN MINE, THE RATTLE AND SEVERE VIBRATION DID NOT OCCUR UNTIL THE VEHICLE WAS OFF WARRANTY. I HAVE DISCUSSED THIS WITH AUTOFAIR TOYOTA IN MANCHESTER, NH AND THEY STATED THAT THE PROBLEM IS THE UPPER STRUT ASSEMBLY. THE SERVICE MANAGER STATED IT COULD ONLY BE REPAIRED ON WARRANTY. IT WAS FURTHER STATED THAT IT WAS NOT A SAFETY HAZARD AND THAT IT WOULD NOT STRAND OR DISABLE THE CAR. I ALSO HAD THE VEHICLE CHECKED OUT AT GRAPPONE TOYOTA IN CONCORD, NH AND THEY ALSO INDICATED THAT THE PROBLEM WAS THE DEFECTIVE STRUT ASSEMBLY. I HAVE ALSO KNOWN MANY CAMRY OWNERS WHO HAVE HAD THIS PROBLEM AND EITHER HAD THE WORK DONE ON WARRANTY, OR PAID THE 450.00 DOLLARS TO HAVE IT REPAIRED. I HAVE ALSO BROUGHT THIS MATTER TO TOYOTA USA HEADQUARTERS, ONLY TO HAVE THEM SAY THAT THE REPAIR WOULD ONLY BE DONE IF IT WAS BROUGHT BACK ON WARRANTY. I AM CONCERNED THAT THIS STRUT DEFECT IS GOING TO CONTRIBUTE TO A SERIOUS CRASH WITH RESULTING FATALITIES. ALTHOUGH TOYOTA INSISTS THAT THE PROBLEM DOES NOT IMPACT SAFETY, I BEG TO DIFFER, AS THE NOISE AND RATTLE FROM THE FRONT END IS CLEARLY INDICATIVE OF A COMPROMISED FRONT END. THERE IS NO DOUBT THAT THIS DEFECTIVE EQUIPMENT WILL ULTIMATELY BE A CONTRIBUTORY ELEMENT IN A CRASH. I WOULD GREATLY APPRECIATE YOUR ORGANIZATION INVESTIGATING THIS MATTER. THE ONLY ACCEPTABLE RESOLUTION IS TO HAVE TOYOTA REPLACE THE DEFECTIVE STRUT ASSEMBLY'S ON THE IMPACTED TOYOTA CAMRY'S.*AK
WHILE DRIVING THERE IS A NOISE COMING FROM FRONT RIGHT STRUT. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
FRONT END RATTLE-MOST SEVERE WHEN DRIVING OVER BUMPY ROADS AND WHEN DRIVING CAR AT THE BEGINNING OF DAY. NOISE ABATES SOME WHAT AFTER DRIVING FOR APPROX. 15 MINUTES. TOOK CAR TO TOYOTA DEALER . DEALER SAID UPPER FRONT STRUTS NEED TO BE REPLACED. CONFIRMED BY INDEPENDENT MECHANIC. BOUGHT CAR USED AND NOTICED PROBLEM ALMOST IMMEDIATELY. CAR HAD 58000 MILES AT THAT TIME. PROBLEM IS GETTING WORSE. SEEMS THAT TOYOTA HAS A PROBLEM WITH THIS CAR AND DOES NOT WANT TO RECALL. I HAVE OWNED CAMRY'S IN THE PAST. NEVER HAD A PROBLEM LIKE THIS. EVEN ON HIGH MILEAGE CARS INADDITION THE CAR SETS TO LOW TO GROUND AND MTHE FRONT END SCRAPS WHEN PULLING INTO DRIVEWAYS OR OTHER STEEP INCLINES. I HAVE OWNED CARS AND BEEN DRIVING FOR THE PAST 45 YEARS AND HAVE NEVER HAD A PROBLEM WITH A CAR OR TRUCK OF THIS NATURE.*AK
RIGHT FRONT STRUT BUSHING NEEDS REPLACED. DEALER SAID THIS IS A COMMON COMPLAINT BUT IT IS NOT COVERED UNDER WARRANTY. I FEEL THIS IS A DEFECT TOYOTA SHOULD TAKE CARE OF GIVEN THE NUMBER OF FAILURES OF THIS COMPONENT.*AK
A GROANING OR CURNCHING NOISE MAY BE HEARD FROM FRONT SUSPENSION WHEN GOING OVER SPEED BUMP OR DIPS ON THE ROAD. *AK
SQUEAKING OR GROANING NOISE IN THE FRONT END WHEN GOING OVER BUMPS. *AK
VEHICLE HAS BEEN MAKING A RUBBING SOUND WHEN TURNING WHEEL, NOT TAKEN TO DEALER YET. *AK
BRACKET MOUNTS FOR STRUTS ON BOTH SIDES OF VEHICLE BROKE, CAUSING A LOUD NOISE WHILE VEHICLE IS BEING DRIVEN. PLEASE GIVE ANY FURTHER DETAILS.*AK
THERE IS A KNOCKING SOUND UNDER RIGHT FRONT OF VEHICLE. DEALER HAS BEEN NOTIFIED. *AK
Trend Over Time
Complaints by year
Other Issues
Common problems reported
Quick Summary
The 1997 Toyota Camry has 55 Suspension complaints on file. 2 crashes have been reported. Review the timeline above for detailed owner experiences.