2011 Toyota Camry UNKNOWN OR OTHER
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
Upon looking to purchase another vehicle I ran the vin on my 2011 Toyota camry and noticed when looking at NHTSA it showed an incident that someone reported under my vin number, So I figured I would try vin # with 0 (zero) instead and nothing came up. So now I'm wondering what's going on with vin #? Is it possible for 2 toyotas to have same vin?
I got my license back last Thursday. I had noticed before I started driving how shiny and sticky the dash area was/is. I was already thinking of having it covered. Since Thursday, twice, I have been driving after dark, and lights reflecting off of the shine of the dash nearly blinded me. Tonight, I almost lost control and ran off the road. I have discoved that this was an issue with several years and models of your vehicles. I am a 53 year old disabled American single woman. I have no help, no money and too much stress. This issue not only adds stress, but has also endangered my health and the health of other motorists. I do not know if you did anything to fix these issues, but obviously, the previous owner did not care about the dangers, I DO.PLEASE contact me ASAP and tell me when and how Toyota will fix this dangerous model defect. I do not want the flaw to cause an accident and I can tell, IT WILL! Calli Atwell [XXX] I just got my liscense back last Thursday. Since I have been driving, twice, headlights reflecting off of the shiny sticky dashboard has nearly blinded me...it is a problem every time a light hits it. Tonight, I nearly lost control and was forced to run off the shoulder, rather than swerve into the other lane! It was scary and dangerous, not just to me, but also to other drivers. I know this was recalled, obviously the last owner didn't care about the dangers, Ido! I am a [XXX] , disabled woman with no money nor help. Please contact me ASAP REGARDING FIXING THIS DANGEROUS HEALTH RISK. CALLI ATWELL By the way,just Googled, there was even a recall! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
What component or system failed or malfunctioned, and is it available for inspection upon request? The dashboard of my 2011 Toyota Camry has melted and deteriorated over time. The surface has become soft, sticky, and shiny, likely due to prolonged sun exposure and heat. This is a known issue in this vehicle model. The dashboard is still in my vehicle and is available for inspection upon request. How was your safety or the safety of others put at risk? The melting dashboard creates a glossy, mirror-like glare on the windshield, especially during the daytime or when the sun is directly hitting the dash. This glare significantly reduces my ability to see the road, traffic signals, other vehicles, and pedestrians, particularly when turning or driving toward sunlight. It makes everyday driving more dangerous and increases the risk of an accident. Has the problem been reproduced or confirmed by a dealer or independent service center? The issue has not yet been officially confirmed by a Toyota dealership or independent mechanic, but it is clearly visible and consistent, and I have taken photos documenting the condition. I plan to have it formally inspected. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, the vehicle has not yet been inspected by Toyota, the police, or any insurance representative. However, I am willing to provide access for inspection by the manufacturer or any other relevant party upon request. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning lamps or messages related to this issue. I first noticed the dashboard becoming sticky and shiny around June 2023, and the glare and surface deterioration have steadily worsened since then, especially during the summer months or after the car is parked in the sun.
Vehicle dashboard is melting.
The top dashboard is sticky, almost like a melting feeling. I've tried everything possible to no avail.
Top surface of my Dashboard have some very sticky surface. I tried to clean with soap and water, and some other chemicals but nothing works. It is so sticky that when I tried to use rags to wipe off, my rag got stick to the surface. Specially in a hot summer day it almost seems like the surface is melting. Sometime I feel like, some of my medical issues may be related to this too. Because recently I stop driving this car for work (which I usually do a 1.25 hrs commute} and some of my issues reduced quite considerably. I talked to toyota and they told me that they did had a recall for this issue but Since during that time I just barely bought this vehile with a small dealership, they never informed me and I never received any mail . But they said they send me in the mail. Now they said that recall duration is over and there is nothin they can do about it. So I am stuck with this sticky dashboard. I will appreciate if you can advise me
The dashboard has turned into sticky glue. Called Toyota and they said that they had send a mail regarding recall to get it fixed. I never received a letter and now they are saying that it is no longer under the warranty. The sticky/melting dashboard is safely issue as it creates shiny glare on the windshield and creates obstruction to the clear view.
Clear coat on blue Toyota started peeling a couple years ago and I took my car to Toyota to have the paint repaired, and now it os doing it again. I have seen numerous blue Toyotas of varying models that are doing the same thing.
A Sticky dashboard - causing excessive glare on windshield. I've been servicing it at the authorized dealer I purchased from but never mentioned of recall or replacement. This is a manufacturing defect that should be a lifelong recall to original buyers?
I have had a sticky dash causing excessive glare on my windshield for years. I recently received a recall notice for my 2011 toyota camry about the paint. I asked them while I was there if anything could be done about the dash as well and was informed that there was a recall on the dash, but it was expired. However, I was never notified by mail or phone or email that there was a recall on the dash until it was expired.
Sticky dashboard
Purchased vehicle brand new and presently have a little over 76,000 miles. Driving on I-77 @ 65 my left Sunvisor suddenly came down impeding my view. Research informed me Toyota had a recall which had Expired. I knew nothing about the Recall but regardless they know it’s a problem but quoted me a price of $231.69️ to repair/replace. Why is Toyota allowed to punish customers for their malfunctioning issues. It’s frustrating and insulting. Please help
Sunroof randomly exploded. I was driving approximately 40mph down a city road on 5/18/22 and the sunroof exploded dropping a 4x8 inches worth of glass shards and fracturing the rest of the glass. There was no debris, rough driving conditions or unlevel road when it happened. I was relatively safe when it happened as there was not any traffic, but if it were on the highway in traffic it could have caused issue. I have not done any inspections by manufacturer, insurance, etc. I was not sure how accountability works with it breaking for no reason, so I was just planning to buy a used sunroof and replacing it. There were no warning, just a random bang when it exploded.
Driver side visor fell down. It has a faulty plastic bracket. This is the second time this has happened. The first time, Toyota issued a recall and replaced the broken visor. However, the same problem has occurred with the replacement visor. It is a safety issue as it can be difficult to drive in the sun without a visor.
In hot weather, the dashboard is covered by thousands of tiny clear bubbles, which reflect onto the windshield, making safe driving difficult. Toyota told me that they issued a notice on this, offering to replace the dashboard, but the offer has expired. I believe this situation is a driving hazard and Toyota should be required to replace the dashboard at this later date.. The pictures show the reflection on the windshield (The reflections move around and this is a more benign example.), and what the bubbles on the dashboard look like.
UNKNOWN Dashborad on my Toyota is very sticky and Toyota customer service told me that there was a recall back in April 2018 and it expired in Dec 2020. They mailed me a notice but I never recieved that noticed. Because during the same time I sold my property and moved to TEXAS from California. May be that is why I did not recieved that noticed. So now my concern is What causing the dashboard to be sticky? Is there any chemical that causing the dashboard to be sticky and how it may effect if somebody's health if he is keep driving the car with sticky dashboard? Is there any way to get recall details of why the dashboard is sticky? Toyota don't want to answere any of these questions.The only thing they told me that "It was not a safety recall, it was a part of customer support program". How they decide that it was not a safety issue? Have they done any investigation and proof that it is not a safety issue? If they did then why can't they give that information to customer? So I will please request NHTSA to investigate this sticky dashboard issue to make sure there is no health safety issue. Otherwise I will be putting my and my family health on risk. If there is any health issue due to any chemical in dashboard which cause it to be sticky then this recall should have been mandotary which usually don't have any expiry. I will appreciate your cooperation and any information regarding the recall regarding this sticky dashboard and how it effect on somebody health. thanks
-The dashboard has become very sticky and shiny and started to chip off. I noticed this after having my tire repaired the worker placed a number tag on top of dashboard and half of it was still stuck to it. When I pulled it off a couple of chunks of the dashboard came off with it. -I had noticed the dashboard was super shiny and reflected pretty bad on my windshield making it hard to see clearly while driving. I am also started noticing a weird smell when I get in my car. Like a vinegar smell. So I am also concern about inhaling any bad fumes that the melting dashboard may be emitting. -I called Toyota in Redlands about the dashboard they said Camry’s 2011 models had had issues with the dashboard and that there had been a customer support program that were fixing the dashboard and had been extended twice but I missed the last extension by a month. I had never received a notice that there was an issue with the dashboards. Supposedly Toyota sent the extended warranty in 2018. - I did inform the Toyota in Claremont after my tire service that the dashboard had been damaged after someone placed a number tag on it and they sent over a person who fixes dashboard and he was the one who also notified me that the dashboards were having an issue with the stickiness. That they had some type of recall. He ended up coming by to fix the areas that were pulled off from the paper number tag and was able to cover up the shine on the drivers side. There are still some areas that need to be filled in but he noticed that after he was done covering it up. He said I could call him if it bugs me to work on it again. The areas he filled in are noticeable.How long will the coverage even last? - I’ve been getting service done at the same location for about 10 years now and no one has ever brought to my attention that there was a recall on the dashboards or any issues with it. So I feel that Toyota was hiding this issue from consumers until we noticed something about it ourselves.
I have a defective 'shiny' dashboard on my 2011 Toyota Camry. Apparently a recall was issued by Toyota but this was not an active campaign. The dash is so shiny that on bright days the reflection of the sun onto the front windshield is concerning. A friend recently told me about the recall but when I took the car to my local Toyota dealer I was told the recall campaign for my vehicle expired earlier in 2021. So, I want to lodge a complaint on the basis that while my Toyota dealer routinely sends me mail asking to buy back my 2011 Camry they never once told me about the recall. Clearly the dealer knows my address and many details about the vehicle I purchased from them but still they avoided telling me about my participation in the shiny dash recall.
My Vin # does not seem to have any recalls about the sticky melting dashboard but my dash is completely sticky and getting worse day by day I have reached out to the local dealership on many different occasions but never get anywhere due to my vin # not having any open recalls what do I need to do?
Richardson Toyota Service manager Brad Clark 1221 N Central Expy, Richardson, TX 75080 . District attorney Frank Crowley Courts Building - 133 N. Riverfront Boulevard, LB 19, Dallas, TX 75207 John Creuzot Texas Department of Motor Vehicles Consumer complaints P.O. Box 259001 Plano tx 75025 Dear Mr. Creuzot, CEO Toyota, Mr. Clark, and Texas Department of Motor Vehicles, There is an issue where my safety is at risk. I learned about the recall for Toyota’s sticky dashboard while I was away as a student, and I was not able to bring in my car at the time I was notified. The condition of the car is dangerous, driving at night, there is a bright glare, in addition there are fumes and there is a smell that comes from the melting dashboard creating is a health and safety issue. I am asking please that my car be recalled as I was not informed nor notified until the very end of the recall. The dealership is negligent in its response to correct this recalling. I am putting them on notice as this egregious lack of response against public policy. Please correct my vehicle so it is safe and healthy to drive. Thank you
WHILE PARKING, SUDDEN UNCONTROLLED ACCELERATION. LOUD RACING ENGINE. HIT CAR IN FRONT BOUNCED TURNED WHEEL LEFT , HIT WALL NYCPD REPORT 2020 020 000032. CAR TOWED EXTENSIVE FRONT END DAMAGE. UNABLE TO CONTROL ENGINE SPEED (RACING ENGINE NEVER OCCURRED 20 YEARS CAMRY DRIVING ) BWAY 82-81 ST MANH AUTO SHIFT 4 CY
I NOTICED THE WINDOWS GETTING HAZY WITH A DIFFICULT TO REMOVE "FILM" AND NEVER KNEW WHY UNTIL I DISCOVERED THAT THE DASHBOARD IS BECOMING STICKY AND SHINY. I SUSPECT THE HAZY FILM IS COMING FROM THE DISINTEGRATING DASH BOARD. IT IS ALSO BECOMING SHINY AND THIS IS REFLECTING IN THE WINDSHIELD. SEEMS LIKE A REPEAT OF WHAT HAPPENED TO MY 2007 CAMRY.
MY DASHBOARD IS BECOMING A GOOEY MESS. THERE IS SOMETHING THAT SEEMS TO BE EATING AWAY THE PLASTIC AND IF YOU TOUCH IT YOU'LL STICK TO IT LEAVING BEHIND AN INDENTION FOR LIFE. THE STICKY FILM HAS CAUSED A GLARE, FROM THE SUN, ONTO THE WINDSHIELD, CAUSING ME TO HIT A CONCRETE BARRICADE THAT WOULD OTHERWISE BE VISIBLE. I HAD A CRASH WITH THIS CONCRETE AND IT TORE OFF PART OF THE FENDER AND HEADLIGHT. I REPLACED THE HEADLIGHT BUT NOT THE FENDER. PLEASE FIX THIS SAFETY HAZARD SO I CAN DRIVE MY GRANDDAUGHTER AROUND SOON.
DASHBOARD HAS MELTED AND BECOME STICKY. IT CAUSES A DANGEROUS GLARE ON THE WINDSHIELD WHEN DRIVING AT NIGHT OR IN SUNNY CONDITIONS.
MY DRIVERS SIDE SUN VISOR ALL OF A SUDDEN STARTED TO FALL, AND IT HAS BECOME A OBSTRUCTION WHILE I AM DRIVING. IT WILL NOT STAY UP
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Quick Summary
The 2011 Toyota Camry has 85 UNKNOWN OR OTHER complaints on file. 4 crashes have been reported. Review the timeline above for detailed owner experiences.