2021 Toyota Corolla Air Bags

Indicator is on, saying airbags are at risk.

The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

red light on dashboard indicates passenger airbag is not working, I would like to have this taken care of.

The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

This is recall on and OCS that not has been taking of and I'm trying to find out is the problem that is matter has not been resolved. It's been since Dec of 2023 and I still don't have this issue fixed yet. And the light is on the right passanger side.

See attached document for complaint.

I was notified that my vehicle has had a recall on it due to the OCS Occupant Classification System sensors being improperly manufactured which could lead in appropriately identifying the front occupant's weight and failing to deploy airbags. This recall has been open since December of 2023 and I have been checking with my dealer on scheduling but up until last week have been told that they didn't have the parts for remedy. I have had several instances where sensor light has come on for airbag. I have been making people sit in the back seat only due to the heightened risk however this is limiting and impacts the ability to fully use the full seating in the vehicle.

The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Recall 12-20-2023. Passenger air bag sensors on passenger seat that could have been improperly manufactured. This would not allow airbag system to properly classify the occupant’s weight and the airbag may not deploy as designed in certain crashes, increasing the risk of injury. Remedy, as of 2-14-2025, is still not available! What happens to my passenger if we are in an accident? More than a year of not coming up with a solution is totally unacceptable! Please update me on the date this is going to be available to keep people safe. Please look into this safety issue for all Toyota Corolla owners and passengers. This is really an emergency situation.

Dear NHTSA Vehicle Safety Team, I am writing to report a serious and unresolved safety issue regarding the passenger-side airbag recall on my 2020 Toyota [Model], VIN: [Your VIN]. This recall was issued on December 20, 2023, and as of today, Toyota has not provided a remedy or timeline for repair. I have contacted Toyota dealerships in Norwalk and Anaheim, both of which advised me not to bring the car in, stating that no fix is currently available. I was recently offered a rental car, but only if I surrender my vehicle to the dealership — something I am not comfortable doing, as I wish to retain possession of my legally owned and registered vehicle. I keep the vehicle stored safely at my home and do not believe it is fair or necessary to forfeit it for an indefinite period. This situation has caused significant anxiety and mental distress, as I fear for the safety of my passengers every time I drive. It has now been over a year since I was made aware of this critical safety issue, and Toyota has not provided a viable solution. I respectfully request: That NHTSA investigate this delay in remedy. That I be allowed to receive a rental vehicle without surrendering my property. Guidance on my rights under federal law, including any steps I may take toward resolution or compensation. Applicable Laws: Under the National Traffic and Motor Vehicle Safety Act (49 U.S. Code § 30120), manufacturers are legally obligated to remedy safety defects at no charge and in a timely manner. Under 49 CFR Part 573, manufacturers must notify owners and report progress on remedy programs. A delay of over a year without remedy seems to violate these requirements. I would greatly appreciate any advice on how to proceed and ensure this issue is resolved properly. Your guidance and support in holding manufacturers accountable for safety compliance are deeply valued. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the passenger's side air bag warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 39,200. VIN tool confirms parts not available.

The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. VIN tool confirms parts not available.

The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Toyota Corolla. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The vehicle was scheduled for an upcoming diagnostic test. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 110,000. VIN tool confirms parts not available.

Car crash potential safety defect in my 2021 Toyota Corolla sedan , the driver defective air bag didn’t protect the driver from injuries. Passenger and back air bags deployed except the driver’s air bag, the driver was the only one in the car.

After buying the car I got an email from car fax that my car has a recall on it. The recall says: PASSENGER AIRBAG MAY NOT DEPLOY The date of the recall is: 12/20/23 I bought the car on 08/10/24 NHTSA: #23V865 I called my local Toyota dealership multiple times and they say the recall is not available yet.

Our car in used for a TURO rental car. The TURO system has unlisted our income making vehicle until this is fixed. It's been over a year and we are losing money every day. We are considering legal action. Hope this submission helps. Thank for your help

I am writing to formally file a complaint regarding the ongoing issues related to safety recall 23TA15 for my 2021 Toyota Corolla LE. The recall, issued in December 2023, involves a defect in the Occupant Classification System (OCS) sensors in the front passenger seat, which may have been improperly manufactured. Unfortunately, Toyota has failed to address this recall in a timely manner, significantly impacting my ability to use my vehicle safely and as intended. My local dealership has confirmed that my car is affected by this recall and that the OCS sensor is not functioning. However, despite the recall being issued nearly a year ago, the dealership has informed me that they are unable to obtain the necessary parts to repair the issue, and they do not expect to receive them until at least the end of December 2024—if not later. As a result, I have been unable to use my car's passenger seat in a safe and fully functional manner, effectively rendering the car unsuitable for my needs. This prolonged delay in resolving a critical safety issue is unacceptable, and I am concerned for my safety and the safety of others until this issue is resolved. I kindly request that the NHTSA investigate Toyota’s handling of this recall and take appropriate action to ensure that affected vehicle owners, including myself, are provided with timely repairs and necessary parts. I am also requesting clarification on any steps I can take to expedite the repair process. Thank you for your attention to this matter. I look forward to your prompt response.

The safety of any passenger in the front seat is potentially affected as the defect can either cause the front passenger airbag to fail to deploy in an accident or cause it to deploy when it shouldn't, either way causing harm to the passenger in the front. This probem was widely reported in the press in 2023 and 2024. One article I read said that Toyota claimed it would start issuing the recalls for repair in Feb 2024 but that still had not happened by the time I bought my 2021 Corolla in April 2024. I bought it as a used car from a local dealer who shared the info about the recall which was on the CARFAX report too. I am reluctant to have family or friends in the front passenger seat because of the risk of injury in the case of an accident of accidental deployment of the airbag. This reduces the value of my car significantly, as it is required by law to be safe for my passengers as well as myself. Very disappointing behavior from a company that used to be reliable.

The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made not aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.