2023 Toyota Corolla Steering

The contact owns a 2023 Toyota Corolla. The contact stated that while attempting to adjust the steering wheel, the steering column failed to lock into place. The vehicle was taken to the local dealer who diagnosed and determined that the steering column was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 35,000.

The contact rented a 2023 Toyota Corolla from Avis Car Rental Company located at 6520 McNair Cir, Sacramento, CA 95837. The contact stated that while renting the vehicle, she became aware that the VIN was included in NHTSA Campaign Number: 23V480000 (Steering). The contact had not experienced a failure. The contact stated that upon returning the vehicle, she informed Avis Rental Company that the VIN was included in a recall; however, the recall repair was not performed on the vehicle.

The contact owns a 2023 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V480000 (Steering) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated the air bag warning light was illuminated. The failure mileage was unknown. Parts distribution disconnect.

The contact owns a 2023 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V483000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2023 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V480000 (Steering) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2023 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V480000 (Steering) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Steering wheel is not centered! While driving straight steering wheel tilts to the right. When steering wheel is straight car drives to the left.