14 complaints reported

2003 Toyota Highlander Structure

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
14
Crashes
1
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Sep 2015 Crash

WAS PULLING INTO A PARKING SPACE IN A STRIP MALL, ABOUT 10 FEET BEFORE THE PARKING BLOCK THE CAR SUDDENLY ACCELERATED. I WAS ABLE TO TURN THE WHEEL HARD TO THE LEFT AND HIT THE BRAKES TO AVOID THE BUILDING. I DID HIT THE AWNING SUPPORTS AND CAUSED THE AWNING TO SAG. WAS ABLE TO FINALLY STOP THE CAR AND GOT OUT SAFELY. THE CAR LATER WAS TOTALED BY THE INSURANCE COMPANY.

Type: Vehicle, Vehicle: 2003 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: Apr 2015
Jul 2015

MY SUV AFTER A HEAVY RAIN WAS FLOODED. (FLOOR, BOTH FRONT AND BACK). I TOOK THE CAR IN TO SEVERAL MECHANICS . ALL AGREED THAT IT COULD BE A CLOGGED AC LINE,CLOGGED VENT IN HOOD, DOOR SEALS. ALL WAS CHECKED AND FOUND NO PROBLEMS. THE A CRACK STARTED IN MY WINDSHIELD. NOT RELATING THE TWO PROBLEMS I TOOK THE CAR IN AGAIN TO A MECHANIC. HE FOUND RUST POPPING OUT FROM THE ROOF WHERE THE WINDSHIELD HAD BEEN FORCED OUTWARD BY RUST, CAUSING IT TO CRACK. THE LEAK WAS THEN DISCOVERED, AND CAUSED BY THE ROOF RACKS. ALLOWING WATER TO RUN INSIDE ROOF AND DOOR TRACK INTO THE CAR. I HAVE HERD OF OTHER PEOPLE HAVING THE SAME PROBLEMS WITH ROOF RACKS. THIS PROBLEM SHOULD BE ADDRESSED, AS IT CAN CAUSE A NUMBER OF MORE SERIOUS PROBLEMS.

Type: Vehicle, Vehicle: 2003 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: Feb 2015
Jul 2013

THE PROBLEM IS SINCE WE PURCHASED THE 2003 TOYOTA HIGHLANDER IN 2005, THE DRIVERS SIDE SUN VISOR ( THE ONE WITH THE HOME LINK BUTTONS AND THE LIGHTED MIRROR) ... IT HAS NEVER BEEN ABLE TO STAY UP. WHEN PUT UP NEAR THE ROOF, IT CONSTANTLY FALLS DOWN BLOCKING MY VISION AS THE DRIVER. THIS IS VERY UNSAFE AND SHOULD BE MODIFIED AND RECALLED FROM TOYOTA BEFORE IT CAUSES SOMEONE TO CRASH BECAUSE OF NOT BEING ABLE TO SEE! *TR

Type: Vehicle, Vehicle: 2003 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: Jul 2012
Feb 2013

TL* THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING 2 MPH AND ATTEMPTING TO PARK, HE HAPHAZARDLY CRASHED INTO A WALL AND THE FRONT FENDER DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE FENDER WOULD HAVE TO BE REPLACED. THE CONTACT APPLIED GLUE TO THE AREA AND RE-ATTACHED THE FENDER TO THE VEHICLE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 125,000. UPDATED 05/10/2013 *JS

Type: Vehicle, Vehicle: 2003 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: Jan 2012
Aug 2012

TL* THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR A ROUTINE OIL CHANGE WHEN HE WAS ADVISED THAT THE SUB FRAME WAS SEVERELY ROTTED UNDER THE ENGINE. THE CONTACT'S CONCERN WAS THAT THE ENGINE WOULD POSSIBLY FALL OUT WHILE DRIVING BUT THE MECHANIC ADVISED HIM THAT THE ENGINE WOULD NOT DROP. THE CONTACT STATED THAT HE COULD FEEL THE ENGINE SHIFTING ABNORMALLY WHEN DRIVING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 110,000.

Type: Vehicle, Vehicle: 2003 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: Feb 2012
Sep 2010

2003 TOYOTA HIGHLANDER 4.0 LOUD VIBRATING NOISE WHEN EITHER BACK WINDOW IS ROLLED DOWN ROLLING DOWN FRONT WINDOW SLIGHTLY HELPS ALLEVIATE THE NOISE BUT IT IS STILL DEAFENING TO EVERYONE IN THE VEHICLE. DESIGN FLAW. *TR

Type: Vehicle, Vehicle: 2003 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: Apr 2003
Jan 2005

PAINFUL, DRUMMING NOISE WHEN REAR WINDOWS ARE OPEN. SEVERE VIBRATION WHEN IN DRIVE AT FULL STOP WITH BRAKE. *NM

Type: Vehicle, Vehicle: 2003 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: Jan 2005
Apr 2004

TOYOTA HIGHLANDER: WITH ONE REAR WINDOW ROLLED DOWN, SLIGHTLY, THERE IS VERY PAINFULL NOISE THAT IS ALMOST UNBEARABLE WHILE DRIVING AT CITY SPEEDS (30-45 MPH). MANF. STATES THAT THIS IS COMMON IN SOME VEHICLES. IN THIS ONE IT IS BECAUSE THE VEHICLE IS SO TIGHTLE SEALED THERE IS NO PLACE FOR THE AIR TO GO THUS CREATING A PRESSURE DIFFERENCE. NOTICED ON 2ND ADAY AFTER DELIVERY. DEALER FAILED TO PROVIDE US WITH INFO ABOUT THIS PROBLEM. IN FACT THEY CLAIMED IF WAS THE FIRST THEY HAD HEARD ABOUT THIS PROBLEM. NOW AFTER 10 MONTHS I WAS DRIVING ON THE INTERSTATE AT 65 MPH, WITH ALL THE WINDOWS SLIGHLTY DOWN AND THE PROBLEM IS WORSE THANEVER. THIS IS A DESIN FLAW THAT TOYOTA HAS FAILED TO CORRECT. THIS GOING TO THE LAST TOYOTA OUR FAMILY WILL PURCHASE!!! [email protected]. *AK

Type: Vehicle, Vehicle: 2003 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: Jul 2003
Nov 2003

WHEN THE DRIVER'S WINDOW WAS DOWN, A LOUD WHISTLING NOISE WAS HEARD. *JB

Type: Vehicle, Vehicle: 2003 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: Feb 2002
Jul 2003

I PICKED UP CAR AT THE DEALER AND THE SAME EVENING ROLLED THE REAR WINDOWS DOWN SLIGHTLY AND THE RESULT WAS A PAINFUL PULSATING PRESSURE THAT ALMOST CAUSED MY WIFE TO GO OFF THE ROAD. THIS IS WELL DOCUMENTED SINCE 2001 AND TOYOTA HAD AN OPPORTUNITY AT THAT POINT TO RECTIFY THE SITUATION IMMEDIATELY. THE DEALER SAID IT WAS THE FIRST HE EVER HEARD OF THE PROBLEM. TOYOTA RECOGNIZES THE PHENOMENON AND FAXED ME ARBITRATION PAPERS WHICH I FILED AND WAS DENIED BECAUSE IT IS "A DESIGN ISSUE" NOT COVERED UNDER WARRANT". I WILL NOT DRIVE AN UNSAFE VEHICLE AND WOULD APRECIATE THE ASSISTANCE OF THE NHTSA IN ORDER TO PREVENT NON-DISCLOSURE OF A SERIOUS DESIGN FLAW THAT IS UNSAFE AND HARMFUL TO THE EARS. *AK

Type: Vehicle, Vehicle: 2003 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: Jun 2003
Jul 2003

WITH REAR WINDOWS LOWERED A DEAFENING BUFFETING VIBRATION OCCURS FROM THE AFT CARGO COMPARTMENT. WHEN THE SPEED IS INCREASED, THE BUFFETING INCREASES TO AN UNBEARABLE LEVEL. DEALER DID NOT DISCLOSE THIS INFORMATION PRIOR TO PURCHASE. *JB

Type: Vehicle, Vehicle: 2003 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: Sep 2003
Mar 2003

WIND NOISE INSIDE VEHICLE WITH WINDOWS OPEN MAKES A DRUMMING NOISE THAT BORDERS ON BEING PAINFUL AT ANY SPEED OVER 30 MPH. OPENING ONE OF THE FRONT WINDOWS LESSENS THE NOISE BUT DOES NOT ELIMINATE IT. IT IS VIRTUALLY IMPOSSIBLE TO DRIVE THE CAR WITH ONE OR MORE WINDOWS OPEN.

Type: Vehicle, Vehicle: 2003 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: Mar 2003
Mar 2003

PASSENGER SIDE DOORS (FRONT & BACK) BECOME OFF BALANCED. THEN THE DOORS HAVE TO BE CLOSED VERY HARD. *JB

Type: Vehicle, Vehicle: 2003 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: Apr 2003
Jan 2003

UNABLE TO DRIVE THE VEHICLE WITH WINDOWS ROLLED DOWN. AS NOTED IN SEVERAL OTHER COMPLAINTS THIS VEHICLE IS COMPLETELY NON-DRIVABLE WITH WINDOWS ROLLED DOWN. THIS FACT IS NEVER MENTIONED TO ANY CUSTOMERS AT THE TIME OF PURCHASE. I FEEL THAT IF ANYONE BUYING A VEHICLE FOR MORE THAN 30K SHOULD HAVE ACCESS TO ANY SUCH DESIGN FLAW. EVEN WHEN ASKING THE DEALER, LATER ON, THE RESPONSE WAS THAT THIS IS A DESIGN PROBLEM. TOYOTA NEEDS TO CAREFULLY LOOK INTO THIS AS WITH WINDOWS ROLLED DOWN ON FREEWAY SPEEDS, IT CREATES ALMOST A LOW PRESSURE ENV WITHIN THE VEHICLE WITH EAR-ACHES FOR ALL PASSENGERS.*AK

Type: Vehicle, Vehicle: 2003 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: Sep 2003

Trend Over Time

Complaints by year

Quick Summary

The 2003 Toyota Highlander has 14 Structure complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.