2010 Toyota Highlander VEHICLE SPEED CONTROL

AS I SLOWLY PULLED INTO A PARKING SPACE, THE HIGHLANDER SUDDENLY ACCELERATED QUICKLY, JUMPED THE CONCRETE PARKING STOP AND SLAMMED INTO A RETAINING WALL. IT HAPPENED VERY QUICKLY AND UNEXPECTED. I AM ORIGINAL OWNER. THE VEHICLE HAS 56000 MILES AND HAS BEEN SERVICED ONLY BY THE DEALER. THE VEHICLE WAS DRIVABLE AND WAS TAKEN IMMEDIATELY TO THE DEALER FOR 2 DAYS TO INSPECT THE SYSTEMS. BECAUSE OF THE AMOUNT OF DAMAGE, THE REPAIR SHOP GOT THE VEHICLE IN IMMEDIATELY AND ESTIMATE REPAIRS AT $10,000. I AM VERY FRIGHTENED OF THIS VEHICLE RIGHT NOW AS ANOTHER INCIDENT LIKE THIS COULD PRODUCE MUCH WORSE RESULTS.

ACCELERATOR MOVED TO FULL SPEED AS BACKING UP BEGAN. AUTO PLOWED 110 FEET FULL SPEED THROUGH PLANTS AND TREES, COMING TO A STOP BY SOME TREES. CAR WAS PARKED ON PRIVATE DRIVEWAY. DRIVER SLIGHTLY INJURED. REAR END CAR DAMAGE IS $6,000+.

TL* THE CONTACT OWNS A 2010 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE IN REVERSE THE VEHICLE SUDDENDLY ACCELERATED AND THE BRAKES FAILED TO STOP THE VEHICLE. THE CONTACT MENTIONED THAT IN ORDER TO STOP THE VEHICLE, THE ENGINE HAD TO BE TURNED OFF. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.

BOUGHT 2010 HIGHLANDER, REPORT SAID THE DEALER HAD FIXED THE ACCELERATOR PROBLEM. THEY DID NOT FIX IT RIGHT AND PUT MY GAS PEDAL UPSIDE DOWN. ANOTHER DEALER FIXED IT AND TOLD ME. *TR

ON JULY 8 2010, MY 2010 TOYOTA HIGHLANDER HAD SUDDEN ACCELERATION PROBLEM WHEN I STOPPED AND BRAKED FOR THE TRAFFIC LIGHT. THIS HIGHLANDER HAS ONLY ABOUT 6,600 MILES ON IT AND IT NEVER HAD THE SUDDEN ACCELERATION PROBLEM BEFORE. THE DEALER HAD INSTALLED THE RECALL FIXES. UPDATED 07/19/10*BF UPDATED IVOQ 07/21/10.*JB *TR

TL*THE CONTACT OWNS A 2010 TOYOTA HIGHLANDER. WHILE DRIVING 15- 20 MPH, THE CONTACT APPLIED THE BRAKES AND THE VEHICLE ACCELERATED WITHOUT WARNING. HE REMOVED HIS FOOT FROM THE BRAKE AND CHECKED TO MAKE SURE HE WASN'T APPLYING THE ACCELERATOR, AND HE WASN'T, SO HE PRESSED THE BRAKE PEDAL AGAIN AND THE VEHICLE ACCELERATED AGAIN. IN ORDER TO STOP THE VEHICLE, THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE FAILURE COULD NOT BE DETERMINED. THERE WERE NO PRIOR WARNINGS. THE VEHICLE WAS NOT REPAIRED.. THE CURRENT AND FAILURE MILEAGES WERE 8,200. THE CONSUMER STATED ONCE HE STOPPED, HE PUT THE VEHICLE IN REVERSE AND THEN USED THE BRAKE TO STOP. THE BRAKE PEDAL THEN WORKED EFFECTIVELY. UPDATED 09/13/10*JB

FOLLOW-UP LTR TO NHTSA RE 4/8/10 CORRESPONDENCE ON BEHALF OF RE INCIDENT OF SUDDEN UNINTENDED ACCELERATION AFTER RECALL FIX BY DEALER ON HER 2010 TOYOTA HIGHLANDER. *KB THE CONSUMER BECAME CONCERNED ABOUT THE RECENT ACCELERATOR PEDAL ISSUE AND CONTACTED THE DEALER TO SEE IF SHE COULD GET OUT OF THE LEASE. THE DEALER INFORMED HER THERE WAS A FIX TO THE PROBLEM, SO THE CONSUMER MADE AN APPOINTMENT ON FEBRUARY 15, 2010. ON MARCH 2, 2010 THE ACCELERATOR PEDAL BECAME STUCK MULTIPLE TIMES. TWICE, THE ACCELERATOR PEDAL STUCK WHEN TAKING OFF; IT WAS EXTREMELY HARD TO PUSH, TO THE POINT WHERE IT ACTUALLY WENT DOWN, AND THE VEHICLE JERKED. THEN ON THE WAY HOME, THE CONSUMER PUSHED THE BRAKE PEDAL DOWN TO SLOW DOWN AND NOTICED THE VEHICLE SEEMED TO BE GOING MUCH FASTER. SHE PUSHED HARDER AND HARDER ON THE BRAKE AND WHEN SHE LOOKED DOWN THE RPM'S WERE GOING STRAIGHT UP AND SHE WAS NOT SLOWING DOWN. SHE CONTINUED TO HOLD THE BRAKE PEDAL DOWN AND AFTER A FEW MINUTES THE BRAKES STARTED WORKING. THE CONSUMER CONTACTED THE DEALER THE NEXT DAY, BUT WAS INFORMED THERE WAS NOTHING THEY COULD DO SINCE THE FIX HAD ALREADY BEEN COMPLETED. *JB

TL*THE CONTACT OWNS A 2010 TOYOTA HIGHLANDER. WHILE DRIVING AT 5 MPH, THE VEHICLE SUDDENLY ACCELERATED. TO STOP THE VEHICLE, THE CONTACT SHIFTED INTO NEUTRAL AND TURNED OFF THE IGNITION. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 1,700.

TL*THE CONTACT OWNS A 2010 TOYOTA HIGHLANDER. THE CONTACT STATED WHILE SITTING IDLE IN A PARKING SPACE, THE VEHICLE ABNORMALLY ACCELERATED WITHOUT DRIVER INTENT. THE VEHICLE PROCEEDED TO JUMP A NEARBY CURB, CRASHED WITH ANOTHER VEHICLE AND THEN A TREE. THE CONTACT WAS ABLE TO BRING THE VEHICLE TO A STOP BY SHIFTING INTO NEUTRAL. THE CONTACT DID NOT REPORT ANY INJURIES. THE MANUFACTURER WAS CONTACTED BUT WOULD NOT PROVIDE ANY ASSISTANCE. THE CONTACTS INSURANCE COMPANY WAS HANDLING THE INVESTIGATION. THE CURRENT AND FAILURE MILEAGES WERE 3,000.

ON MARCH 28, I WAS DRIVING OUR 2010 TOYOTA HIGHLANDER THAT WE PURCHASED AT THE END OF DECEMBER 2009 IN A RESIDENTIAL AREA WHEN THE GAS PEDAL STUCK AND I WAS UNABLE TO APPLY THE BRAKES TO STOP IT. LUCKILY I WAS ABLE TO PUT IT IN NEUTRAL GEAR AND COAST TO THE SIDE OF THE ROAD WITHOUT PROPERTY DAMAGE OR INJURY TO ANYONE. I THEN CALLED THE 911 AND THE POLICE CAME OUT. THIS CAR WAS INVOLVED IN THE RECALL AND THE FIX WAS COMPLETED A FEW WEEKS AGO. NO ONE WAS AVAILABLE AT ANY TOYOTA DEALERSHIP TO COME OUT AND PICK UP THE CAR, SO I HAD IT TOWED USING AAA TO A LOCAL DEALERSHIP. I HAD MY FOUR CHILDREN IN THE CAR WITH ME AND CAN TESTIFY AS TO WHAT HAPPENED. THIS IS RIDICULOUS. THEIR FIX HAS NOTHING TO DO WITH WHAT IS REALLY WRONG WITH THESE CARS. I LOVED TOYOTA UNTIL THIS HAPPENED. SOMETHING NEEDS TO BE DONE BEFORE PEOPLE GET HURT FROM THESE CARS. BY THE WAY, YOUR FORM REQUIRES A SPEED AND A MILEAGE, BUT I DO NOT HAVE THE CAR TO GET THE MILEAGE, NOR DO I REMEMBER THE SPEED BECAUSE IT STARTED ONCE I APPLIED THE GAS AND IT HAPPENED SO FAST, SO I APPROXIMATED BOTH IN THE COMPLAINT. *CN

I OWN A 2010 TOYOTA HIGHLANDER WHICH I PURCHASED 3 MONTHS AGO. I HAD THE GAS PEDAL "FIX" DONE ON 2/15 AND ON 3/12 MY GAS PEDAL STUCK MULTIPLE TIMES!!! I CALLED TOYOTA AND TOLD THEM ABOUT THE PROBLEM AND THEY SAID THERE WAS NOTHING THEY COULD DO ABOUT IT AS THE FIX HAD ALREADY BEEN MADE. I ASKED THAT THEY TAKE MY VEHICLE BACK AND CANCEL MY LEASE AS IT IS AN UNSAFE VEHICLE AND I REFUSE TO PUT MY CHILDREN IN IT. THEY REFUSED. TOYOTA DRIVERS NEED TO KNOW THAT THE FIX WAS NOT A REAL FIX AND TO BE VERY CAREFUL WHEN DRIVING. THE CONSUMER STATED THE PEDAL BECAME STUCK SEVERAL TIMES. THE ACCELERATOR PEDAL WAS HARD TO PUSH, TO THE POINT WHERE WHEN IT ACTUALLY WENT DOWN, THE VEHICLE JERKED. THEN ON A HILL ON THE WAY HOME, THE CONSUMER WAS APPLYING THE BRAKE PEDAL TO SLOW THE VEHICLE DOWN, BUT SHE NOTICED THE VEHICLE SEEMED TO BE GOING MUCH FASTER. UPDATED 04/21/10.*JB

I HAVE A 2010 TOYOTA HIGHLANDER BASE MODEL. WHEN CRUISER CONTROL IS ACTIVATED AND WHEN THE VEHICLE IS MOVING SLIGHTLY UPHILL, THE VEHICLE USUALLY ACCELERATES TO A SPEED THAT IS MUCH HIGHER (OVER 5 MI/HR HIGHER) THAN THE SET SPEED. THIS SITUATION HAPPENED SEVERAL TIMES AND WAS WORRISOME, ESPECIALLY WHEN MY WIFE WAS DRIVING. I PURCHASED THE VEHICLE ON DECEMBER 28TH, 2009. I GUESS THAT THE LOCAL DEALER (HEISER TOYOTA, MILWAUKEE) MUST BE AWARE OF THE PROBLEM AT THE TIME OF MY PURCHASE BUT PRETENDED TO NOT KNOW THE PROBLEM, BECAUSE THE SPECIFIC SALESPERSON (ART STAMOS) TOLD ME AND MY WIFE DURING VEHICLE DELIVERY THAT, IN CASE OF UNCONTROLLED ACCELERATION, WE SHOULD PUT GEAR TO NEUTRAL AND FIRMLY PRESS BRAKE PEDAL. I SUGGEST THAT YOUR OFFICE REQUEST TOYOTA TO NOT ONLY RECALL BUT BUY-BACK ALL TOYOTA VEHICLES THAT WERE SOLD DURING THE TOYOTA'S MOST RECENT PROMOTION PERIOD (TOYOTATHIONE) IN WHICH TOYOTA WAS AWARE OF THE PROBLEM BUT DECIDED TO DO NOTHING. *TR

MY AUTOMOBILE IS A 2010 TOYOTA HIGHLANDER LE. I WAS DRIVING SOUTH ON I15 JUST SOUTH OF BARSTOW, CA., AT APPROXIMATELY 65MPH. MY CRUISE CONTROL WAS ON. I EITHER PRESSED RESUME OR DID NOTHING, IT HAPPENED SO FAST I AM NOT SURE WHICH. MY CAR BEGAN SPEEDING OUT OF CONTROL TO THE DEGREE THAT MY HEAD SNAPPED BACK TO THE HEADREST. I HAVE NEVER EXPERIENCED THAT KIND OF ACCELERATION BEFORE. I BRAKED SOUNDLY, AND FORTUNATELY THAT KICKED IT OUT OF THE ACCELERATION. I HAVE BEEN DRIVING TOYOTAS AND USING CRUISE CONTROL FOR YEARS. THIS WAS NOT NORMAL CRUISE CONTROL ACCELERATION. NEITHER WAS IT A STICKY PEDAL, AS TOYOTA IS CLAIMING. THE CAR JUST TOOK OVER. I AM NOT SURE I COULD EVEN DUPLICATE THAT RATE OF ACCELERATION IF I TRIED. IT WAS SOMETHING INTERNAL WITH THE ENGINE OR THE COMPUTER. *TR

ON JAN.26,2010, I WAS STOPPED BEHIND CARS AT A TRAFFIC LIGHT. MY 2010 TOYOTA HIGHLANDER STARTED CREEPING FORWARD/I THOUGHT I'D TAKEN MY FOOT OFF THE BRAKE, AND THEN THE ENGINE STARTED REVVING TO AN OUTRAGEOUS LEVEL. THE HARDER I BRAKED THE MORE THE ENGINE REVVEDAND THE CAR TRIED TO JUMP FORWARD. IT WAS SO LOUD THE DRIVER AHEAD OF ME TURNED AROUND TO SEE WHAT WAS GOING ON BEHIND HIM. I THOUGHT I WAS GOING TO REAR-END HIM UNTIL I REMEMBERED TO PUT THE CAR IN NEUTRAL. EVENTUALLY THE ENGINE RETURNED TO ITS NORMAL RPMS, BUT I WAS REALLY SHAKEN. I DROVE ABOUT 1 MILE TO MY DESTINATION AND CALLED TOYOTA AND HAD THE CAR TOWED TO THEIR SERVICE AREA. THEY CHECKED THE CAR AND AFTER 24 HRS. TOLD ME THEY COULDN'T FIND ANYTHING AND MY CAR WAS MADE IN JAPAN SO IT WASN'T UNDER THE RECALL. I DON'T FEEL SAFE IN THIS VEHICLE AND I DON'T FEEL TOYOTA REALLY KNOWS OR IS REVEALING ALL THE PROBLEMS THEY ARE HAVING. MY PROBLEM OCCURRED WHEN I WAS AT A STANDSTILL AT A TRAFFIC LIGHT, SO I DON'T BELIEVE THE STUCK ACCELERATOR STORY. WHAT CAN I DO TO GET SOME SATISFACTION? AT THIS POINT THE PROBLEM HAS ONLY OCCURRED ONCE, BUT I'VE LOST ALL CONFIDENCE IN MY NEW VEHICLE...LESS THAN 4000 MILES ON IT! *TR