10 complaints reported

2013 Toyota Highlander Brakes

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
10
Crashes
4
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Oct 2024

Multiple ABS related(ABS, TRACTION, BRAKES) warning lights/messages making driving my Highlander dangerous to me and others. Warning lights appeared 9/30/2024. No symptoms or warning lights appeared prior. Vehicle was then inspected by Toyota of Plano. Code 1391indicating an internal leak in the ABS. Confirmed by service dept of Toyota of Plano, Tx indicating the need for replacement of ABS Module Assembly. This as an acknowledged Toyota problem that was with a Service Bulletin that expired last year. Plano Toyota advised me to ask Toyota Brand Engagement for help but they declined. Toyota Brand Engagement declined to extend the prior Bulletin or assist in any way.. The Toyota case file is under my name and #241008000770. Any assistance from NHTSA would be appreciated.

Type: Vehicle, Vehicle: 2013 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: Sep 2024
Oct 2022

All ABS brake lights on indicating a brake malfunction. Toyota has a customer support program to change out parts for free if vehicle is in USA. This should be a recall as it is a major safety concern and affects vehicles that may also be outside of the USA. If vehicle is outside of USA one can not even buy the updated parts (brake actuator and brake booster) to repair the vehicle because Toyota will not sell the parts to a dealer if the vehicle is not at a U.S.A. dealer so I am rendered with an unusable unreliable unfixable Toyota vehicle.

Type: Vehicle, Vehicle: 2013 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: Aug 2022
Jan 2020 Crash

TL* THE CONTACT OWNED A 2013 TOYOTA HIGHLANDER. THE CONTACT STATED WHILE DRIVING INTO A PARKING SPACE, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE BRAKES FAILED TO ENGAGE. DUE TO THE FAILURE, THE VEHICLE WENT OVER THE PARKING SPACE, TRAVELING DOWN A HILL ABOUT 40 FEET DOWN LANDING ON THE FRONT GRILLE OF THE VEHICLE. THE CONTACT STATED THAT NO AIR BAGS DEPLOYED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. NO POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN UNKNOWN TOYOTA DEALERSHIP WHERE THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS DEEMED A TOTAL LOSS BY THE DEALERSHIP. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.

Type: Vehicle, Vehicle: 2013 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: Feb 2016
Mar 2019

ABS SYSTEM ISSUE. WHEN APPLYING BRAKES THE ABS MAKES VERY LOUD NOISES LIKE KNOCKING VERY LOUD. LOCAL MECHANIC FOUND THAT THE ROUND DRUM ATTACHED TO THE ABS WAS VERY HOT. VEHICLE HAD BEEN DRIVEN TO MECHANIC AND WAS STATIONARY WHEN HE CHECKED IT. BRAKE FLUID LEVEL GOOD. ABS WILL KEEP RUNNING AFTER VEHICLE IS TURNED OFF. TRYING TO KEEP CORRECT PRESSURE IN SYSTEM, I WAS TOLD. CHECKED FOR RECALL, BUT NO RECALL ON THIS VIN

Type: Vehicle, Vehicle: 2013 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: Dec 2019
Mar 2018

I HAVE A 2013 TOYOTA HIGHLANDER AND RECENTLY WHILE DRIVING TOWARD A STOP SIGN, I WENT TO SLOW MY VEHICLE TO STOP AND MY BRAKE PEDAL WAS STUCK. ALSO, THE BRAKE PEDAL SEEMED TO BE IN A HIGHER THAN NORMAL POSITION BECAUSE I REMEMBER HAVING TO RAISE MY LEG TO REACH THE HEIGHT OF THE PEDAL. NO MATTER HOW HARD I PRESSED I COULDN'T GET THE BRAKE PEDAL TO THE FLOOR AND I WAS UNABLE TO STOP THE CAR. I WAS FORCED TO GO THROUGH THE STOP SIGN AND INTO WHAT IS OFTEN A VERY BUSY STREET IN MY CITY. THANK GOD NO CARS WERE COMING DURING THE TIME OF MY INCIDENT. AFTER THAT THE BRAKE PEDAL WENT BACK TO PERFORMING NORMALLY AND I GOT THE CAR BACK HOME. LATER I HAD MY VEHICLE FLATBED TO A VERY GOOD GARAGE. MECHANICS DISASSEMBLED THE ENTIRE BRAKE SYSTEM AND DROVE MY VEHICLE BUT, THEY DIDN'T FIND A PROBLEM. ROAD CONDITIONS THAT DAY WERE DRY OTHER THAN A SMALL ICE PATCH I HAD TO GO OVER PRIOR TO THE STOP SIGN. IT HAD SNOWED DAYS BEFORE SO THE ROADS WERE PLOWED AND VERY CLEAN EXCEPT THIS SMALL ICE PATCH REMAINED. BUT, BECAUSE IT WAS ON THE ROAD MY SPEED WAS MUCH SLOWER THAN NORMAL. MONTHS PRIOR TO THIS INCIDENT I HAD A DIFFERENT A ISSUE WITH THESE BRAKES AND BOUGHT IT TO THE DEALER AND THEY DIDN'T FIND ANYTHING AND TOLD ME MY EXPERIENCE WAS NORMAL. UNCOMFORTABLE WITH THEIR ANSWER A MONTH LATER I HAD THE BRAKES CHECKED AT A DIFFERENT AUTO SHOP AND AGAIN THE MECHANIC FOUND NOTHING. HOWEVER, THIS LATEST INCIDENT WAS THE MOST SERIOUS ONE. I'M NOT CONVINCED IT'S NOTHING AND HAVE READ ABOUT OTHER HIGHLANDER OWNERS WHO HAD SIMILAR BRAKE ISSUES WITH THEIR VEHICLE. HOWEVER, I CAN'T SEEM TO FIND ANY FORMAL INVESTIGATIONS OR RECALLS RELATED TO ANY BRAKE ISSUES REGARDING TOYOTA HIGHLANDERS. EVEN SO I FELT I HAD TO SHARE MY STORY NOT JUST TO GET TO THE BOTTOM OF MY SITUATION BUT, TO ALSO ALERT OTHERS OF A SAFETY ISSUE THAT I AM EXPERIENCING WITH MY HIGHLANDER.

Type: Vehicle, Vehicle: 2013 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: May 2018
Jan 2018

I AM THE ONE AND ONLY,'ORIGINAL NEW CAR OWNER'. AT 25K MILES I NEEDED TO REPLACE BRAKE PADS AS WELL AS ROTORS. REAR PADS WERE LESS THAN HALF WORN, HOWEVER BOTH REAR ROTOR HAD 0.8 CM, PERIPHERAL CIRCULAR UNUSED RUSTY RINGS ON BOTH SURFACES.BOTH, LEFT + RIGHT WHEELS. I KNOW I AM REPEATING TO DOUBLE EMPHASIS MY ANXIETY FOR A CAR MY DAUGHTER USES. I SUSPECT BOTH REAR CALIPERS (BRAKE-CYLINDERS) RECEIVE LESS THAN ADEQUATE PRESSURES + PADS ARE TOUCHING ONLY HALF OF EXPECTED ROTOR AREA. IMMEDIATE & THOROUGH INSPECTION OF MY VEHICLE IS REQUESTED.

Type: Vehicle, Vehicle: 2013 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: Oct 2017
Jul 2015

WHILE DRIVING UPHILL, THE BRAKES MALFUNCTIONED AND BRAKES (AND THE GAS) WOULDN'T WORK. MY CAR SLID BACKWARDS DOWN THE HILL INTO A STREET WITH AN ONCOMING CAR. BRAKE FUNCTION DID NOT RETURN THE ENTIRE SLIDE DOWN THE HILL (APPROX. 65 FEET), AND THE SCREEN ON THE DASHBOARD SAID "BRAKE MALFUNCTION, CONTACT DEALER IMMEDIATELY" IT WAS TOWED TO THE DEALERSHIP OVER A WEEK AGO WITH NO RESOLUTION TO DATE FROM TOYOTA.

Type: Vehicle, Vehicle: 2013 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: Nov 2015
Apr 2014 Crash

I PULLED INTO MY PARKING SPOT ART HOME. I PRESSED THE BRAKES BUT THE CAR DID NOT STOP, IT ACTUALLY ACCELERATED SLIGHTLY. I KNOW I PRESSED THE BRAKE AND NOT THE GAS BECAUSE I LOOKED DOWN AND SAW THE BRAKE FULLY DEPRESSED AND MY LEG WAS FULLY EXTENDED. ALSO IF I WOULD HAVE ACCIDENTALLY HIT THE ACCELERATOR, IT WOULD HAVE BEEN MUCH WORSE. *TR

Type: Vehicle, Vehicle: 2013 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: Apr 2014
Dec 2013 Crash

I STARTED MY VEHICLE, IN MY GARAGE, TO WARM IT UP FOR ITS FIRST SCHEDULED MAINTENANCE AT THE DEALERSHIP. THE PARKING BRAKE WAS ENGAGED FROM MY LAST USE OF THE VEHICLE THE NIGHT PRIOR (I ALWAYS APPLY THE PARKING BRAKE BEFORE EXITING MY CAR). AS MY HIGHLANDER WARMED UP, I BEGAN REMOVING A FEW PERSONAL ITEMS SO THAT THEY WOULD BE OUT OF THE VEHICLE DURING MY SERVICE AT THE DEALERSHIP. I PLACED MY PERSONAL ITEMS AT THE END OF MY GARAGE, ADJACENT TO THE FRONT-END OF THE VEHICLE. AS I TURNED FOR MY 3RD TRIP BACK TO GET THE LAST OF MY PERSONAL ITEMS OUT, I SEE MY HIGHLANDER STARTING TO ROLL BACKWARDS. I WAS AT THE FRONT-END OF MY VEHICLE WHEN IT STARTED MOVING IN REVERSE. I WAS UNABLE TO SAFELY ENTER THE VEHICLE WHILE IT WAS IN REVERSE MOTION. MY VEHICLE BACKED UP OVER A CURB AND MADE IMPACT WITH BUSHES AND A BUILDING STRUCTURE. I QUESTION IF FAULTY CONSTRUCTION OF THE PARKING BRAKE ALLOWED IT TO DISENGAGE AND INDEPENDENTLY INITIATE MOVEMENT IN REVERSE. *LN *TR

Type: Vehicle, Vehicle: 2013 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: Sep 2013
May 2013 Crash

MY WIFE WAS MANEUVERING THE SUV INTO SMALL AREA PARKING LOT ONTO A CORNER SPACE, ON THE FIRST FORWARD AND BACK MOTION TO MANEUVER THE BRAKE WAS OK, THEN ON THE SECOND MANEUVER THE BRAKE DIDN'T WORK AND THE TIRE WENT OVER THE CONCRETE PARKING BLOCK THEN HITTING THE STRUCTURE OF THE DOCTORS OFFICE. EARLY ON IN THE DAY I WENT TO THE TOYOTA DEALERSHIP TO PURCHASE A HITCH AND WHEN ABOUT TO LEAVE THE PARKING BRAKE DIDN'T RELEASE COMPLETELY, TOLD SERVICE GUY AND SAID TO GET A CLIP AND HE ALSO COMMENTED THAT THE DEALERSHIP WHERE I BOUGHT MIGHT INSTALL WIRING ON THE LEFT PANEL PUSHING THE PLASTIC PANEL WHICH BLOCK THE RELEASE OF THE PARKING BRAKE. ORDERED THE CLIP TO HOLD THE PLASTIC. BY THE WAY THE TRUCK WAS PURCHASE IN JANUARY 2013 AT A TOYOTA DEALERSHIP IN SACRAMENTO. *TR

Type: Vehicle, Vehicle: 2013 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: Apr 2013

Trend Over Time

Complaints by year

Quick Summary

The 2013 Toyota Highlander has 10 Brakes complaints on file. 4 crashes have been reported. Review the timeline above for detailed owner experiences.