2015 Toyota Highlander UNKNOWN OR OTHER
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
WHILE TRAVELLING ON INTERSTATE 25 NEAR FORT COLLINS, COLORADO, OUR TOYOTA HIGHLANDER'S CLOSED PANORAMIC SUNROOF SHATTERED. WE WERE TRAVELLING AT A SPEED OF 75 MPH ON A CLOUDY DAY WITH NO OBSTACLES OR FLYING DEBRIS NOTICED. THIS IS A NEW 2015 TOYOTA HIGHLANDER THAT WE HAVE ONLY BEEN DRIVING 4 MONTHS. THE SUNROOF WAS CLOSED AT THE TIME AND THE DEBRIS WAS LUCKILY TRAPPED BY THE ROOF LINING. WE QUICKLY EXITED TO A NEARBY GAS STATION WHERE A LARIMER COUNTY SHERIFF'S DEPUTY WAS STOPPED. HE LOOKED AT THE DAMAGE AND WROTE A REPORT.
THE PRE COLLISION SYSTEM APPLIED BRAKES ON TWO OCCASIONS WHEN THERE WAS NO POSSIBILITY OF A COLLISION. I WAS DRIVING AT APPROXIMATELY 45-50 MPH APPROACHING A CONCRETE PAVED LOW BRIDGE/OVERPASS; THE EVENTS OCCURRED AT THE SAME SPOT AT TWO DIFFERENT TIMES. THE EVENTS WERE FRIGHTENING SINCE THE DASH FLASHED RED AND THE BRAKES WERE APPLIED VERY HARD FOR NO APPARENT REASON.
THE NAVIGATION SYSTEM IS A HAZARD.. WHEN YOU FINALLY GET THE VOICE COMMAND TO WORK IT ONLY GIVES YOU ABOUT 15 SECONDS TO MAKE A DECISION WHICH COULD CAUSE AN ACCIDENT AND ALSO THE NAVIGATION DOES NOT WORK WELL.. IT ONLY HAS ABOUT 1/2 OF THE TOWNS IN EACH STATE IF THAT! IT DOES NOT ALWAYS TAKE YOU THE SAFEST WAY.. I HAVE HAD IT UPDATED AND CHECKED OUT.. I ENDED UP HAVING TO GO BACK TO USING MY GARMIN AND MY PHONE FOR DIRECTIONS.. IT IS A VERY CHEAP SYSTEM AND NOT WORTH THE EXTRA COST OF HAVING IT IN MY HIGHLANDER. MISSING ADDRESSES: TO BE PERFECTLY HONEST, THIS PROBABLY ISNT MY LAST COMPLAINT. IVE BEEN ANNOYED BY THE INABILITY OF THE TOYOTA NAV SYSTEM TO FIND CERTAIN ADDRESSES WHICH IS NEEDED FOR MY TRAVELS.. THERE HAVE BEEN (AT LEAST) A DOZEN CASES IN RECENT MONTHS WHERE IVE TRIED TO PROGRAM IN AN ADDRESS, BUT WASNT ABLE TO DO SO. THE SYSTEM USES A PREDICTIVE TEXT INTERFACE THAT RESTRICTS THE AVAILABLE KEYBOARD ENTRIES TO MAKE TYPING EASIER. AND THIS IS JUST HERE IN MY LITTLE DELAWARE CO. NY IVE HAD INSTANCES WHERE, FOR EXAMPLE, I NEEDED TO ENTER A FOUR DIGIT ADDRESS AND THE SYSTEM ONLY ALLOWED ME TO ENTER THREE DIGITS. ITS AS IF THE NAV MAPS DIDNT INCLUDE THE FULL RANGE OF ADDRESSES ALONG THE ROAD IN QUESTION. AND THIS INCLUDES SEVERAL STATE I HAVE BEEN INTO AND HAVE TRIED TO ENTER ADDRESSES.. AND THIS A DISTRACTION IN MY DRIVING ESPECIALLY WHEN I AM TRYING TO FIND A MOTEL.. FOR EXAMPLE I WAS ON RT 90 IN NY AND WANTED A HOTEL AND ASKED PLEASE FIND ME A MOTEL ALONG MY ROUTE AND IT INSISTED NO MOTELS ALONG MY ROUTE.. I WAS HEADED TOWARD SYRACUSE, NY.. DOES THAT MAKE SINCE? I AM NOT THE ONLY PERSON WITH THIS PROBLEM PLEASE CHECK OUT THIS SITE. HTTP://WWW.LANDERFAN.COM/ARCHIVES/COMPLAINTS-ABOUT-THE-TOYOTA-HIGHLANDER-NAVIGATION-SYSTEM/ YOU WILL FIND SEVERAL COMPLAINTS ABOUT THIS SYSTEM..
THE DASH READOUT FOR MPH BEGAN SHOWING VERY ERRATIC NMBERS. GOING FROM 24.4 MPG TO 29.7 MPG AND DOWN TO 13.1 MPG ALL IN A SPAN OF ABOUT 4 MILES. THIS MPG OF 24.4 WAS FOR THE PRIOR 3000 MILES. THE DEALER COULD NOT REPLICATE THIS HAPPENING. THEY ALSO SAID THAT TOYOTA HAD NO BULLETINS FOR THIS MATTER EITHER. I CONTACTED TOYOTA AND THEY SAID THAT I MUST HAVE ACCIDENTALLY RESET THE UNIT AND BY DOING SO IT WAS NOT UNUSUAL FOR THESE LARGE SWINGS IN MPG. THIS WAS NOT THE CASE. I HAD OVER 100 MILES ON SINCE MY LAST FILL UP AND UNTIL THIS HAPPENING THE MPG NUMBER WAS QUITE STEADY. THE ONLY THAT I INDEED MAY HAVE DONE THIS WAS THAT LAST FILL UP BECAUSE THAT IS THE ONLY TIME THAT I EVER DO A RESET AND I DID NOT DO IT AT THAT TIME. PREVIOUSLY I HAD SEEN SOME STRANGE SWINGS IN MPG BUT NOT AS LARGE OF A SWING AND NOT LASTING FOR AS LONG OF TIME AND THOSE INSTANCES THE READING DID SELF CORRECT.
PICKED UP 2015 TOYOTA HIGHLANDER FROM THE DEALER DROVE IT HOME. OPERATED THE CAR FOR ONE DAY, PARKED IT IN THE GARAGE AND LATER HAD A FIRE IN THE GARAGE THAT DESTROYED THE HOUSE AND 2 OTHER VEHICLES . AS THE CAUSE OF THE FIRE IS STILL "UNDETERMINED" SEVERAL FIRE INSPECTOR 'S I SPOKE WITH "SUSPECT" THE VEHICLE AS A "SUSPECTED ORIGIN"... AS THE FIRE WAS SO HOT THAT NOT MUCH WAS LEFT OF THE TOYOTA TO REVIEW BASED ON HISTORY THIS INCIDENT SHOULD BE NOTED.... THIS HIGHLANDER HAD LESS THEN 80 TOTAL MILES OF OPERATION AND OPERATED FOR LESS THE 3 DAY'S... NOTHING OUT OF THE NORMAL NOTED ABOUT THE CAR THE DAY OF THE FIRE.. LOOKING OVER ISSUES WITH THE 2014 MODEL YEAR HAVING FIRE ISSUES I WOULD AGREE WITH THE INSPECTOR'S OPINION THAT WOULD BE A HIGHLY SUSPECT CAUSE..
Trend Over Time
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Other Issues
Common problems reported
Quick Summary
The 2015 Toyota Highlander has 30 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.