2014 Toyota Prius UNKNOWN OR OTHER

Hello, We were informed that the vehicle paint had a recall due to paint chipping. Unfortunately we never received the notice and was unaware until after the recall program had ended. We are contacting you now to see how we can address this issue as our vehicle paint is chipping all around the car.

My 2014 Toyota Prius C experienced a complete hybrid inverter failure. The part number of the inverter is the same as the one covered under Toyota’s inverter recalls (such as Recall J0V), yet my VIN is not included. The failure created a serious safety concern, as the vehicle lost power while in motion. Toyota’s recall appears to be too limited in scope and may need to be expanded to cover Prius C models that share the same faulty part. I am requesting that NHTSA investigate this issue, as it appears to involve the same hardware defect acknowledged in other Prius models.

Code C1391 Master cylinder/ break booster

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Error code P0A94 Inverter/converter came and message to pull over. 9 yr 6 months.103365 miles. Toyota has this issue but never did a recall on my vehicle.

See attached document for complaint.

While driving car completely shut off in middle of road. Would not turn back on. Had car towed still will not start.

At a stop light, when the light turned green, I took my foot off the brake and pressed the gas pedal but the car did not advance forward. Instead it was as though the car was in neutral and it began to roll backwards because I was on a slight slope. I attempted to get the car to move forward by engaging in shifter into Drive, but nothing changed (still as though it was in neutral). I heard a whirring sound but couldn’t tell where it was coming from. The only way I could get it to drive was to turn the car off and restart. This happened twice before I could get where I was going. Fortunately it didn’t result in an accident but I’m afraid to drive the car now.

GOING 70 MPH COMING DOWN A STEEP HILL ON A FREEWAY IN SOLID TRAFFIC, THE CARS AHEAD IN MY LANE SUDDENLY STOPPED. I HAD TO SLAM ON THE BRAKES. MY FOOT WAS ON THE BRAKE AND MY HANDS ON THE WHEEL. WHEN THE CAR AHEAD STARTED MOVING, I PUT MY FOOT ONTO THE GAS PEDAL BUT THE CAR WOULD NOT MOVE. ALL THAT I SAW ON THE DASHBOARD WAS A LIGHT GREEN LONG ARROW POINTING LEFT (NOT THE TURN SIGNAL HIGHER ON THE DASH). I MANAGED TO ROLL INTO THE LEFT SHOULDER. I NEVER TURNED OFF THE CAR BUT AT THAT POINT PUT IT INTO PARK. (BEFORE THAT I HAD NOT TOUCHED THE GEAR SHIFT.)CALLED 911. CALLED THEM AGAIN 10 MINUTES LATER AS NO ONE HAD ARRIVED. SHE ASKED IF I COULD DRIVE THE CAR. AT THAT POINT I PUT THE CAR INTO DRIVE AND MANAGED TO DRIVE A SHORT DISTANCE IN THE SHOULDER. (WHILE I WAS DRIVING BEFORE THE SUDDEN STOP I WAS NOT IN CRUISE CONTROL AS THERE WAS TOO MUCH TRAFFIC.) I MANAGED TO DRIVE HOME WITHOUT ANY DIFFICULTY. ON TELLING THIS TO MY SON, HE SENT ME AN ARTICLE STATING THAT THIS HAS HAPPENED TO OTHER TOYOTA PRIUS DEALERS WHERE THE CAR WOULD NOT MOVE. ( HTTPS://WWW.LATIMES.COM/LOCAL/CALIFORNIA/LA-FI-TOYOTA-PRIUS-INVESTIGATION-20180423-STORY.HTML ) I CALLED THE DEALER AND SPOKE TO A REPAIR PERSON WHO SAID HE NEVER HEARD OF SUCH A THING. AFTER THE WEEKEND I CALLED THE SERVICE MANAGER AND SAID THEY NEEDED TO CHECK OUR CAR AND THEY DID THAT. HOWEVER, FROM WHAT I SEE, THEY DID NOT CHECK THE INVERTER WHICH IS WHAT CAN CAUSE THE PROBLEM I HAD. I WAS TOLD THAT THE TESTS SHOWED THAT THE CAR WAS IN NEUTRAL AT SOME POINT. HOW COULD THEY EXPLAIN THAT? COULD THE CAR SWITCH ITSELF TO NEUTRAL? SEVERAL DAYS AGO I CONTACTED THIS MANAGER AGAIN AND HE HAS NOT EVEN RETURNED MY CALL. WE DON'T KNOW IF WE CAN FEEL SAFE DRIVING IN THIS VEHICLE. I HAVE AN OBI NUMBER WHICH IS 11414427

MY 2014 PRIUS HAD A LOSS OF POWER AND CHECK ENGINE LIGHT CAME ON AND MSG CHECK HYBRID SYSTEM APPEARED WHILE STARTED IN THE MORNING AND DROVE OUT OF MY GARAGE. THAT DAY I WENT TO SAN FRANCISCO TOYOTA AND THEY DID A DIAGNOSIS AND TOLD ME THAT MY HYBRID SYSTEM BATTERY WAS BAD AND NEED REPLACEMENT AND QUOTED $3600. I ASKED THAT IF THEY CAN DO THE RECALL BECAUSE I WAS 90% SURE THAT THE PROBLEM WAS DUE TO THE RECALL, BUT THEY TOLD ME THAT THEY CANT UNLESS THE ERROR CODE CLEARS OUT BY REPLACING THE HV BATTERY. I DROVE MY CAR BACK HOME AND THE NEXT DAY I WENT TO A HV BATTERY SPECIALIST AND FOUND OUT THAT MY HV BATTERY IS IN GOOD CONDITION AND DOESNT NEED REPLACEMENT. NOW I AM 100% CERTAIN THAT THE PROBLEM IS DUE TO THE RECALL BUT TOYOTA IS NOT FIXING THE ISSUE THEY ARE SAYING ITS THE HV BATTERY WHICH IS NOT. THE TOYOTA OF S.F NOT ONLY DIAGNOSED MY CAR WRONG THEY TRIED TO RIP ME OFF BY SPENDING $3600 ON A HV BATTERY THAT DOESNT NEED ANY REPLACEMENT! ON TOP OF THAT THEY ARE REFUSING TO DO THE RECALL.

'TAKATA RECALL" RECALL DATE: OCTOBER 4, 2018 I TOOK THE CAR ON 12/01/2018 CAR WAS NOT CHECKED BY DEALER FOR RECALL THE DEALER SHOULD HAVE NOTIFIED US FOR RECALL AND SHOULD HAVE FIXED.

DEAR NHTSA - MY NAME IS [XXX]; I RESIDE IN CA. 1. I HAVE A 2000 TOYOTA CAMRY & A 2014 TOYOTA PRIUS. 2. THE 2000 TOYOTA CAMRY HAS THE DAY TIME RUNNING LIGHTS AS A STANDARD FEATURE. 3. THE 2014 TOYOTA PRIUS DOES NOT HAVE THE DAY TIME RUNNING LIGHTS AS A STANDARD FEATURE. 4. IN STATES LIKE CA & I BET IN OTHER STATES - DAY TIME RUNNING LIGHTS & HEAD LIGHTS GETTING TURNED ON WITH LIMITED SUN LIGHT SHOULD BE MADE MANDATORY. 5. THIS IS MORE OF A SAFETY FEATURE THAN AN OPTION. 6. IT WILL HELP PREVENT ACCIDENTS, IT WILL HELP COMPLIANCE WITH THE LAW WHERE APPLICABLE WHEN IT IS RAINING & HEAD LIGHTS ARE MANDATORY 7. IT WILL ALSO SAVE ANYONE FROM GETTING TRAFFIC VIOLATION TICKETS 8. CAN YOU ALL PLS LOOK INTO THIS & HELP REVIEW TO MAKE THIS AS A MANDATORY FEATURE? THANKS IN ADVANCE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CW *TR

I WAS DRIVING ON A FREEWAY OFF RAMP WHEN THE POWER JUST STOPPED. IT DID NOT SLOW BUT STOPPED AND I MANAGED TO PULL OVER. THE WARNING SIGNALS ALL CAME ON AND SO I COULD NOT LOOK UP THE PROBLEM. SINCE THEN THEY SAY THERE IS A PROBLEM WITH THE INVERTER BUT THE DEALER WILL NOT FIX IT EVEN THOUGH WE ARE UNDER THE ORIGINAL WARRANTY AS WELL AS BUYING AN EXTRA CERTIFIED PLATINUM WARRANTY FOR $2000!

I WAS TRAVELING ON AN INTERSTATE HIGHWAY USING CRUISE CONTROL AND GOING ABOUT 72MPH. THE PRIUS SUDDENLY SHUT DOWN. AT FIRST I THOUGHT I HAD BUMPED THE CRUISE CONTROL SO I TRIED RESETTING IT BUT NOTHING HAPPENED. I STEPPED ON THE GAS AND NOTHING HAPPENED I CONTINUED TO SLOW DOWN. MADE IT TO THE SIDE OF THE HIGHWAY WHERE I SAT WONDERING WHAT HAD HAPPENED. AFTER SHUTTING THE CAR DOWN I RESTARTED IT AND IT SEEMED TO BE OK SO I CONTINUED MY TRIP. NEVER FORGOT THE EPISODE.

WE ARE DRIVING HOME IN THE 55 SOUTH WITH MY FAMILY I HAD FOURTH MONTH OLD AND 2 YEAR OLD AND MY WIFE ALL OF SUDDEN THE CAR WAS STALLED IN THE CARPOOL LANE.IT WAS SCARY PART ME WHAT CAN DO.I NEED TO REACT FAST.WE WHERE THANKFUL THAT WE PULLED OUT SAFELY.THE NEXT DAY I WENT TO THE DEALERSHIP TO INSPECTION AND THEY TAKE A WHILE TO CHECK SO I LEFT MY CAR FOR TWO DAYS.AND THEY SAID THAT FIVE DIFFERENT CODES AND I'M GONNA PAY 3K JUST TOO TAKE IT APART AND PLUS LABOR AND PARTS.I TELL MY STORY WHAT HAPPENED THEY WANT ME TOO PAY.THE WAS WELL MAINTAINED AND THAT DAY ALL THE LIGHTS WHERE ON THE DASHBOARD.I CALLED THE TOYOTA HEADQUARTERS ON COSTA MESA.BUT THEY SAID MY WARRANTY WHERE EXPIRED. SO CANNOT HELPED ME. BUT FOR FAMILY SAFETY I JUST WANTED TO SAY IF JUST FIXED THE DEFECTS ON THE CAR OR JUST RECALLED.I STILL HAD THE CAR AND ABLE TO DRIVE.I FILLED THIS TODAY BECAUSE I HAPPEN AGAIN.

CARS AV SMELLS LIKE MOLD AV CONDENSER CLOGGED SMELL GET WORSE AS TIME GOES ON CAR IS UNBEARABLE TO DRIVE NOW

I FREQUENTLY GET A MUSTY SMELL OUT OF MY VENTS THAT I HAVE NOTICED FROM TIME OF TAKING OWNERSHIP. I WAS TOLD AT THAT TIME TOYOTA WAS AWARE OF IT AND THE SOLUTION WAS TO TAKE THE SYSTEM OUT OF RECIRCULATE A FEW MILES FROM HOME ALLOWING OUTSIDE FRESHER AIR IN TO REMOVE THE APPARENT MOISTURE BUILDUP. I TRIED TO LEAVE THE SYSTEM IN THE FRESH AIR MODE MOST OF THE TIME, BUT STILL EXPERIENCE THIS SMELL/ODOR. AT MY 10K SERVICE I BROUGHT THIS UP AGAIN AND WAS OFFERED A 'GOODWILL' SYSTEM CLEANING AND A CHARCOAL FILTER. THE MECHANIC PERFORMED THE PROCEDURE (ALTHOUGH I AM NOT SURE IF IT WAS FOR THE RECOMMENDED TIME FRAME, DASH-CAM INSIDE VEHICLE CAUGHT THE WHOLE 10K SERVICE) THE SMELL IS STILL THERE AND SOMETIMES EVEN OVERWHELMINGLY BAD.

2014 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO VEHICLE SAFETY FEATURES. *SMD THE CONSUMER BELIEVED BACK-UP CAMERAS SHOULD COME STANDARD ON VEHICLE. HE ALSO BELIEVED AUTO BRAKING SHOULD BE A STANDARD FEATURE. *JB