2023 Toyota Prius UNKNOWN OR OTHER
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
Immediately after servicing the vehicle, when I closed the rear hatch, I noticed a crack in the plastic trim under the window. It is still available for inspection as the dealership has not yet repaired it. The piece is not entirely cracked through or enitrely loose at this time, but could it fall off and cause a road obstacle? The dealership has confirmed it is a probable warranty issue and I was told that Toyota is aware. The crack and loose trim is on a nearly new vehicle and happened without cause on my behalf and I noticed it immediately after servicing at my dealership on October 30th, 2024 - UNKNOWN. In looking online, this seems to be a common problem with the 2023 Toyota Prius.
There are NO air vents or air flow to the rear seats. Passengers will overheat in the summer with no relief and I have no idea how this even made it on the market without vents to seats.
My car was less than 6 months old when a crack began to appear in the windshield. It started at the base of the windshield by the hood. There was no impact and no reason for this crack to appear, it was spontaneous. It hampers my vision and must be replaced at my expense according to the dealership. I am reporting this because I'm reading about other Prius owners who have had a similar problem.
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Quick Summary
The 2023 Toyota Prius has 3 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.