10 complaints reported

2014 Toyota RAV4 ELECTRICAL SYSTEM,UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
10
Crashes
0
Fires
1
Injuries
0

Complaint Timeline

Chronological view of owner reports

Jun 2022 Fire

Our 2014 Rav4 LE with 37k miles caught on fire while parked in a shopping plaza parking lot. The fire department says I was lucky that I wasn't driving the car or I wasn't in the car with children, pets, or elderly parents or we could have died. If my car was parked next to others this fire could have spread and been absolutely catastrophic. We've had our car fully inspected once within the last 6 months, and a limited inspection during an oil change within the last 3 months. I believe the fire started with the battery, we think we were affected by this... https://www.consumerreports.org/car-safety/toyota-rav4-under-investigation-due-to-battery-fire-concerns-a8630737173/ Our battery was inspected recently during an oil change and it was fine. The car has very low miles. Prior to parking the car I noticed a sulfuric rotten egg smell which I thought was coming from one of the nearby restaurants in this plaza. I turned the engine off, rolled up the windows, and put the in-car ventilation on at which point I noticed the smell coming from the vents. I rolled the windows down and was going to pop the hood to investigate but I decided to wait a few minutes for the car to cool down. There were no check engine lights or attention lights on the dashboard. As I got out of the car to walk to the plaza I noticed a small amount of steam coming from between the cracks of the hood. About 45 seconds later when I walked to a nearby storefront I noticed a flame coming from between the windshield and hood. I promptly called 911 and the Skokie fire department arrived on the scene about 5 minutes later. They put out the car fire in about 3 - 4 minutes, but the car was a complete loss.

Type: Vehicle, Vehicle: 2014 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Mar 2022
May 2021

All but one lock has now failed. The truck is not able to be opened. There were no warnings/indications, and now the company is telling me that it is no longer under warranty and it cannot be repaired unless paid for. I do find similar stories online and that the locks fail a second time in some cases.

Type: Vehicle, Vehicle: 2014 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Mar 2021
May 2021

Shortly after I purchased the vehicle, the Entune application began sending “movement alerts” and frequently showed that it was in a different location. The dealership said that an update was required, but that did not fix the problem. About a year later, it began to drain batteries repeatedly (4 in one year). The Toyota dealership could not find a problem. After the last battery replacement, I noticed that the Entune app shows that I have over 960,000,000 miles on the vehicle (when the odometer isn’t even at 85,000) and the battery voltage was 14.6 volts! My car was broken into and the front window was broken, but the app failed to inform me of that! About a month ago, I left home and all of the lights on the dash started flashing. The engine temperature was rising (according to the temperature gauge), and then the gauges stopped functioning. The tachometer showed 0 RPMs and I was unable to see the odometer, temperature, or even my speed. After disconnecting and reconnecting the battery cables, it appeared to solve the problem. I am afraid of what may happen next and would trade it in if I could afford to.

Type: Vehicle, Vehicle: 2014 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Jan 2020
Oct 2020

I'VE HAD MULTIPLE ISSUES WITH THIS CAR. THE LOCK ACTUATORS ON ALL THE DOORS AND REAR HATCH CONSTANTLY BREAK, THE RADIO COMPLETELY STOPPED WORKING AND A NEW AFTER MARKET RADIO HAD TO BE INSTALLED SINCE TOYOTA WON'T RECALL THE RADIOS, THE AC BLOWER MOTOR KEEPS SHORTING OUT, AND THE USB PORTS SHORT OUT AND STOP WORKING.

Type: Vehicle, Vehicle: 2014 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Sep 2020
Aug 2020

RADIO WILL COMPLETELY STOP WORKING TO WHERE YOU HAVE TO BUY A NEW $1200 RADIO FROM THE DEALER. ALL DOOR LOCK ACTUATORS WILL STOP WORKING AFTER A PERIOD OF TIME CAUSING YOU TO NOT BEING ABLE TO UNLOCK OR OPEN YOUR DOORS.

Type: Vehicle, Vehicle: 2014 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Mar 2020
Mar 2019

ALL THE APPS ON THE DASH BOARD, INCLUDING RADIO ARE GONE{WHITED OUT}. I AM AFRAID IF EVERYTHING IS SHUTING DOWN ALL AT ONCE WHILE I DRIVE AS IT DID ON THIS ONE

Type: Vehicle, Vehicle: 2014 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Mar 2019
Dec 2018

THE RADIO/INFOTAINMENT SYSTEM ON THESE VEHICLES ARE FAILING (OURS FAILED LAST WEEK), WITH NUMEROUS EXAMPLES POSTED BY OWNERS ONLINE. A DEALERSHIP EVENTUALLY DETERMINED THAT THE ENTIRE RADIO UNIT NEEDED REPLACEMENT AT QUOTED COST OF $1160 TOYOTA CUSTOMER SUPPORT IS COURTEOUS BUT UNWILLING TO ASSIST WITH REPAIRS. THE RADIO SYSTEM APPEARS TO ENTER A BOOT LOOP WHERE A LOADING TYPE SCREEN APPEARS FOR SEVERAL SECONDS FOLLOWED BY THE SCREEN TURNING OFF FOR A TIME BEFORE RESTARTING THE LOOP. WHILE I WOULDN'T CONSIDER THE RADIO/INFOTAINMENT TO BE A CRITICAL SAFETY COMPONENT, THIS CONSTANT ON/OFF OF THE RADIO SCREEN IS A DISTRACTION FOR THE DRIVER. AT NIGHT ESPECIALLY, THE CHANGE IN BRIGHTNESS FROM SCREEN OFF TO SCREEN ON LIGHTS UP THE ENTIRE CABIN. FURTHERMORE, THE BOOT LOOP CANNOT BE STOPPED- NO BUTTONS WORK AND THE SEQUENCE REPEATS ITSELF FOREVER AS LONG AS THE KEY IS ON.

Type: Vehicle, Vehicle: 2014 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Oct 2018
Feb 2018

WHEN I HAD MY CAR IN PARK MY STEREO STOPPED WORKING. NO RADIO, NO SATELLITE, NO NOTHING OTHER THAN BACK UP CAMERA. WHEN I START THE CAR I GET A BLUE PICTURE OF THE STEREO AND A STATUS BAR LOADING LIKE ON COMPUTERS WHEN A PROGRAM IS LOADING. I TOOK THE CAR TO THE TOYOTA DEALER AND HE EXPLAINED THAT THE REPLACEMENT WOULD COST 2,500 DOLLARS TO REPLACE AND HE EXPLAINED THERE WAS NO MEANS TO FIX IT. I WENT TO ANOTHER MECHANIC AND HE TOLD ME THE SAME THING. I HAVE HAD THE CAR FOR ONLY 1 YEAR AND 6 MONTHS WITH 45000 MILES AND IT JUST SUDDENLY STOPPED WORKING. I BELIEVE THERE IS A DEFECT IN THESE RADIOS THAT CAUSE THIS ENDLESS LOOP TO OCCUR. MANY OTHERS HAVE EXPERIENCED SIMILAR PROBLEMS WITH THE SAME MODEL OF CAR AS WELL.

Type: Vehicle, Vehicle: 2014 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Jan 2018
Jan 2018

ISSUE FIRST STARTED WHEN BATTERY HAD TO BE JUMPED. THEN A FEW DAYS LATER WHEN IN MOTION DRIVING TO THE BANK, THE RADIO STARTED ACTING UP AND GOT STUCK ON STATION AND SONG AND THEN JUST WENT BLACK THEN A PICTURE OF THE RADIO APPEARED THE ON THE SCREEN AND WAS ATTEMPTING TO UPDATE BUT WOULD GO BLACK AGAIN AND THEN START OVER SO WAS STUCK IN SOME KIND OF REBOOT. NOT SURE IF ELECTRICAL PROBLEM OR WHAT SO TOOK IT IN TO DEALERSHIP AND THEY TOLD ME I SHOULD ONLY HAVE TO PAY $50-60 TO REBOOT IT. THEY CHECKED THE BATTERY AND SAID THE BATTERY WAS LOW CHARGE AND REPLACED IT AT NO CHARGE BUT SAID THEY WERE UNABLE TO REBOOT THE SYSTEM BECAUSE IT WOULD NOT STAY UP LONG ENOUGH BEFORE IT WOULD BLACK OUT AGAIN. SINCE IT WAS BARELY PAST THE WARRANTY PERIOD TOYOTA WOULD NOT COVER THE SYSTEM AND I WOULD HAVE TO PAY $1000 TO HAVE REFURBISHED SYSTEM INSTALLED. AFTER RESEARCHING ONLINE I FOUND THIS WAS A COMMON COMPLAINT AND FOUND ONE HERE AT THIS SITE AS WELL SO ADDING MINE. I SENT LETTERS AND EMAILS TO TOYOTA TO STAND BEHIND THEIR LONG TIME CUSTOMERS AND PRODUCTS BUT THEY WOULD NOT BUDGE. MULTIMEDIA SYSTEMS SHOULD NOT FAIL AFTER 3 YEARS. I CALL THAT A DEFECT BUT I GUESS BECAUSE IT IS NOT CONSIDERED A SAFETY ISSUE IT IS NOT IMPORTANT TO TOYOTA. WE ARE A TOYOTA FAMILY AND HAVE BEEN DRIVING TOYOTA'S SINCE MY FIRST CAR BACK IN THE 70'S. I WILL PROBABLY GO AHEAD AND REPLACE WITH REFURBISHED SYSTEM HOPING THIS IS NOT AN ELECTRICAL ISSUE AND REPEAT BUT I WILL CERTAINLY RECONSIDER BEFORE PURCHASING ANOTHER TOYOTA IN THE FUTURE.

Type: Vehicle, Vehicle: 2014 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Feb 2018
Mar 2017

HI I AM WRITING ABOUT MY 2014 RAV4 MY MILEAGE IS 62,000. PRIOR TO THIS CAR BEING 3 YEARS OLD AND 55,000 MILES THE RADIO SHORTED OUT INCLUDING THE BLUETOOTH AND NAVIGATION. I AM SHOCKED TOYOTA HAS NOT DONE A RECALL WHEN IT IS EVIDENT THIS IS A COMMON DEFECT. BROWSING YOU TUBE SHOWS MANY, MANY PEOPLE HAVE THE SAME PROBLEM WITH THEIR TOYOTA RADIO. AFTER MONTHS OF SILENCE I ENDED UP PAYING $1345.41 TO REPLACE THIS UPON REASEARCH SEEMS TO BE A COMMON KNOWN PROBLEM. MY INVOICE #TOCS231192 WITH DUBLIN TOYOTA IS DATED 3/16/2017. I AM ASKING FOR YOUR REVIEW, CONSIDERATION AND RESPONSE IN THIS MATTER

Type: Vehicle, Vehicle: 2014 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Jan 2016

Trend Over Time

Complaints by year

Quick Summary

The 2014 Toyota RAV4 has 10 ELECTRICAL SYSTEM,UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.