2015 Toyota RAV4 Electrical System

The contact owns a 2015 Toyota Rav4. The contact stated that while the vehicle was parked or being driven, water was leaking into the vehicle from the roof, causing water damage to the electrical wiring to the air bags. A dealer was contacted. The vehicle was taken to the dealer, where it was determined that there was a hole in the roof and that the roof needed to be removed for a proper investigation. The contact was informed that the air bags could unintendedly deploy unintentionally if not repaired. The vehicle was not repaired. The manufacturer was notified of the failure via letter and phone calls, and the contact was informed that the case had been closed. The approximate failure mileage was 65,000.

When we bought the SUV, it had a small top battery installed. The battery slid over and caused my alternator to go out completely. I must have caught fire, as there were burnt wires to the alternator. We replaced the alternator, and it was over $295 dollars and then had to get a new battery, and that was over $150 dollars. I installed it myself because I am a mechanic.

The contact owns a 2015 Toyota Rav4. The contact stated that while operating the vehicle, the battery, ABS, and brake warning lights illuminated, and the vehicle stalled on several occasions. The vehicle was jump-started, and the vehicle operated normally. Additionally, the steering wheel became difficult to turn on several occasions. The vehicle was taken to the local Auto Zone which replaced the battery, but the failure persisted. The local dealer was notified of the failures, but no assistance was offered. The cause of the failure was not determined. The manufacturer was not contacted. The failure mileage was 110,000.

See attached document for complaint. text from attached document: To my disappointment, the remedy was not perfo rmed totally. The reason for this was, "improper battery size" . Cont inuing with the message I was texted : "This means we cannot fully complete the recall without replacement of the battery. The recall is to replace hardware that keeps the battery secure due to this happening, this smaller size battery which had been Installed in your car is not properly secured.

After a battery recall was performed on the vehicle at the dealership, a serious safety issue occurred. A short circuit in the battery cable caused a fire in the engine compartment. Fortunately, I was able to extinguish the fire with an extinguisher before it spread, but it happened very close to the gas line and posed a severe danger. We believe the fire may be related to the recall service. The fire caused visible damage to the battery area, and we have documented it with photos and video. We are very concerned about the safety of this vehicle and potential negligence in the recall repair. We are requesting that NHTSA investigate this matter and take appropriate action.

The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was difficult to start and was jumpstarted several times. The contact called AAA who replaced the battery, and the vehicle was able to start. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 46,945. VIN tool confirms parts not available.

The contact owns a 2015 Toyota Rav4. The contact stated that while the vehicle was parked at an independent mechanic for a routine service appointment, the contact was advised that corrosion was present on the battery hold down clamps. In addition, the contact was informed that, due to the corrosion, the battery test indicated a faulty battery. The vehicle was not repaired. The dealer was made aware of the failure. The contact was informed that the parts were not available. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was 68,000. VIN tool confirms parts not available.

The contact owns a 2015 Toyota RAV4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I'm submitting this formal complaint because the manufacturer had exceeded a reasonable amount of time for the recall remedy of the open recall on my vehicle. The recall was first created on Nov 01,2023 Manufacturer Recall Number: 23TB13 NHTSA Recall Number: 23V734 As of November 12, 2024, and after one year since it was issued, the recall status is still marked as "Recall Incomplete; remedy not yet available." I am in the process of importing my vehicle to Canada, and this unresolved recall is putting the entire process on hold. I have done the free recommended inspection under Consumer Advisory 21TG01, but this isn't considered a solution in order to call the recall completed.

The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. VIN tool confirms parts not available.

The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. VIN tool confirms parts not available.

The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Toyota Rav4. The contact stated that on several occasions while driving at various speeds, the vehicle lost motive power and stalled. The vehicle was able to be restarted each time. The vehicle was taken to a dealer where it was diagnosed that the positive wiring post needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 81,000.

The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electric System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.

The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I just called Toyota dealer at Grime City IA this morning to make an appointment for recall the battery hold-down clamp and the battery tray as I just knew yesterday. Unfortunately, the customer lady let me know they are unavailable to do that because they do not have enough parts for now. As I knew, the program just extended until June 2024 then I asked her to put my case on the list, but she denied to do it too. So would you please give me your recommendation and email me back as a proof. After June 2024, if they continue to deny me as today, I will have proof to talk with them. Thank you very much and have a good day.

The contact owns a 2015 Toyota RAV4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the vehicle was parked, the battery failed to charge. The contact stated that the battery needed to be replaced. The contact purchased a new battery to replace the old battery. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000. VIN tool confirms parts not available.

The contact owned a 2015 Toyota RAV4. The contact stated that while the vehicle was parked in his driveway, he observed black smoke emanating from the engine compartment. Shortly afterward, the vehicle became engulfed in flames originating from the engine compartment. Local emergency services arrived and were able to extinguish the flames. No warning lights were illuminated. A fire report was filed. A police report was not filed, and no injuries were reported. The vehicle remained at the contact's residence but was deemed a total loss by his insurance provider. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V734000 (Electrical System), and the VIN was included, but parts were not yet available. The manufacturer was notified of the failure but did not assist. The failure mileage was 34,000.

The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not yet available. The manufacturer was made aware of the issue. VIN tool confirms parts not available.

The contact owns a 2015 Toyota Rav4. The contact stated that on several occasions while driving at various speeds, various unknown warning lights flashed and stalled. The vehicle was restarted but on several occasions, the vehicle would not start and required a jump start. Additionally, the contact stated that the vehicle was burning oil at a faster rate due to the oil being changed less than a month ago. The vehicle was taken to a dealer where it was diagnosed that the battery needed to be replaced and an oil change was needed. The vehicle was repaired but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.

My son was driving our RAV4 LE 2015 and took an exit. While driving, the car shut off, and the dashboard lights blinked. He turned the car on and moved about 40 feet in the exit when the car shut off again, and smoke came from the hood. A few minutes later, the car was on fire. The cause was a battery-induced short circuit. The burned RAV4 LE 2015 is available for inspection. This incident put my son and a friend at serious risk. At this moment, the problem hasn't been confirmed by a dealer or independent service. However, months later, the manufacturer issued a recall on Nov 01, 2023. The vehicle has not been inspected by the manufacturer, police, or any other party. There were no warning lamps or messages, except for the first time it shut off when the dashboard lights blinked.