2017 Toyota RAV4 Air Bags
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
When the passenger front airbag deployed in an accident, a coil about 3 inches long and an inch wide was ejected from the airbag compartment and info the face of the occupant. Minor injuries sustained but was near the eye. The coil became embedded in the skin and the coil had to be removed.
Side Airbag failure: (all air bags didn't deploy) As I was making a left hand turn, My vehicle was hit in my drivers rear quarter, just behind the gas cap. The impact spun the car over 90 degrees, causing me to hit the left side of my head against the side drivers window, causing a concussion and cervical strain. No airbags in the vehicle were deployed, yet the car was totaled. The car that hit me was traveling at a high rate of speed and the impact totally destroyed that vehicles front end displacing the engine. In my opinion the airbags malfunctioned due to the water damage caused by the rail leaks common to that vehicle (which I had the dealer fix previously). If the airbag in question was operational I would not have hit my head. (yes, I was wearing my seatbelt.)
The contact owns a 2017 Toyota Rav4. The contact stated while driving 65 MPH, the contact struck a sign on the side of the road causing front-end damages to the vehicle and the air bags did not deploy. The contact suffered a major injury to the chest from the seat belt and back pains where she was taken to the hospital and had to seek physical therapy. A police report was not filed. The vehicle was towed to the dealer that stated that the damages were not severe for the air bags senor to deploy. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 48,408.
We owned 2 Toyota cars, highlander and RAV4( this is our second RAV4), we bought both time new, the first one after one year has some break and noise issues and my wife did not like it and we traded and got 2017 RAV4, from her experience, she did not wanted Toyota but different car, though I told her that it has longevity and she should get another Toyota and she agreed and gotten RAV4 2017 new car. However, this RAV4 cars have issues and my wife was right and I was wrong and will never buy RAV4 again. Today, in Portland, there is rain and raining and that small snow also now start melting with the rain, I parked my wife car in our driveway and went in, after lunch came back to drive, saw water was dripping, immediately looked for the sun roof locks, it was completed closed, reach my hand to the place where is the leak is coming, its from headliner areas by driver side where sun visor located. This is 2017 RAV4 with 26k mileage, I drop the car by the dealer where did we bought this car, their tech will be back on Monday, I cannot wait what they have to say for this obvious defect from the factories, I read more about it and there are a lot of this issues with RAV4 and needs factory attention for recall. MY MAIN CONCERN IS NOW: The real danger with this roof leak is not so much cosmetic , the real danger is damage to the airbags over the door and corrosion to the wiring harness, it should warrant recall!!
While traveling around 40 mph on a roadway another vehicle ran a stop sign approximately 2 feet in front of my vehicle. This vehicle came onto the roadway from a side road at a sustained speed with no braking. I swerved to avoid impact and went over an embankment. The vehicle sustained extensive damage to the front and underneath. It is a total loss. The airbags did not deploy during the accident. There were also serious injuries to the driver and passenger. The driver sustained a broken neck in 4 places. The passenger sustained massive hematomas, a fractured arm, and 7 fractured ribs in the chest and separated sternum. There were no warning lights or messages displayed. An inspection has not been performed on the airbag system. The vehicle is currently located at the insurance company's salvage yard.
TL* THE CONTACT OWNS A 2017 TOYOTA RAV4. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN ON A GREEN LIGHT AT AN INTERSECTION, ANOTHER VEHICLE CRASHED INTO HIS VEHICLE. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES SUSTAINED. A POLICE REPORT WAS FILED. EMERGENCY MEDICAL SERVICE WAS CONTACTED FOR THE OTHER INDIVIDUAL WHO WAS TAKEN TO THE HOSPITAL FOR TREATMENT FROM UNKNOWN INJURIES. THE CONTACT HAD NOT SOUGHT MEDICAL ASSISTANCE. THE VEHICLE WAS TOWED TO A COLLISION SHOP BY THE POLICE DEPARTMENT. T MOSES TOYOTA (1433 MACCORKLE AVE, SAINT ALBANS, WV 25177, (304) 727-7777) WAS CONTACTED REGARDING THE FAILURE HOWEVER, INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE CONTACT WAS REFERRED TO THE NHTSA AND THE MANUFACTURER FOR ASSISTANCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,240.
MY WIFE DROVE HER CAR (2017 TOYOTA RAV4 , PURCHASED ON NOV 17TH,2016) INTO MY NEIGHBOR 'S MAILBOX AND A SMALL TREE NEXT TO THE MAILBOX IN THE RESIDENTIAL AREA ON THE MORNING OF JUN 22TH,2018.PLEASE FIND ATTACHED PICTURE AND YOU WILL FIND THE AIR BAG DIDN'T DEPLOY UNDER THE SITUATION LIKE PICTURE SHOWS. I AM VERY CONCERNED THAT THE AIR BAG DIDN'T DEPLOY . ALSO, I WANT TO CONFIRM IS ANY RECALLS FOR THIS MODEL? THIS ACCIDENT HAPPENED AT 33971 SUMMERSET DRIVE,SOLON,OH.NOBODY HURT BUT THE CAR LOOKS REALLY TERRIBLE.
SRS AIRBAG MALFUNCTION
VEHICLE WAS INVOLVED IN A 50 MPH CRASH ON THE FREEWAY WHERE ANOTHER VEHICLE HIT THE PASSENGER SIDE AND THE SIDE AIRBAGS DID NOT DEPLOY. THE CAR SPUN AND THE FRONT END WAS HIT AGAIN CAUSING DAMAGE TO THE FRONT END AND THE FRONT AIRBAGS DID NOT DEPLOY
THE LIGHT FOR "SRS AIRBAG SYSTEM MALFUNCTION" WILL INTERMITTENTLY GO ON WHILE DRIVING ON HIGHWAY OR COUNTRY ROADS. THE LIGHT WILL GO OFF ONLY ONCE THE VEHICLE IS TURNED OFF.
Trend Over Time
Complaints by year
Other Issues
Common problems reported
Quick Summary
The 2017 Toyota RAV4 has 10 Air Bags complaints on file. 7 crashes have been reported. Review the timeline above for detailed owner experiences.